Noom Diet Reviews

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Noom Diet

Overall Rating

4.0

1316 Customer Reviews

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Summary

Noom is an app-based personalized weight loss program that wants to permanently change your relationship to food. Thousands have used Noom to successfully lose weight, but the level of support you’ll get from the Noom online community can vary considerably.

Pros

  • Proven effective as a weightloss program for thousands of users
  • Makes it possible to track your daily food and fitness choices
  • Provides community support in a virtual setting

Cons

  • Included eating guide doesn’t suit all diet strategies
  • Online coaches and goal specialists can vary in quality
  • More expensive than many app-based weight loss plans

Customer Reviews

4.0 Stars out of 1316 Reviews
5 Star:56% 4 Star:18% 3 Star:5% 2 Star:4% 1 Star:15%
77% Recommend This Company
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Posted on Aug 12, 2019

Does not work for everyone.

By M L., Portland, OR, Verified Reviewer

Hey!

So as it turns out the reason for my low energy, gaining weight, and inability to eat healthy had nothing to do with "motivation" - and turns out that's the same for a LOT of women as they reach their thirties and up. After getting blood work back - turns out I got the dreaded thyroid issue that runs in my family AND had reactive hypoglycemia! So, in fact, limiting my calories could be detrimental - the key is listening to my body and getting on the right medications for my thyroid to increase energy. Noom essentially uses Cognitive Behavioral Therapy via an app to motivate the masses and ties in some theory about HOW you should eat (which I also highly disagree with, because as a vegan you may eat more carbs than others but you're supposed to - I saw others complaining about the food entry part and most reverted back to MyFitnessPal for food tracking as I did). It wasn't for me by a LONG shot. I think the app has a long way to go!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 12 People Have Voted

Posted on Aug 7, 2019

Bad business model when there is no one to address simple billing

By Farnaz M., New York, Verified Reviewer

I did not want a 6 months subscription and the phony coach automated responses were not able to handle the inquiry. I requested the stop of subscription and sure enough, 6 months later they billed me again.

Now I have blocked them but it is really awful to deal with these internet companies that can't handle simply a problem.

Before you give them your credit card, be sure what you are getting.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 18 People Have Voted

Posted on Aug 6, 2019

Good lessons, but not everything promised was

By Ken C., Orcas Island, WA, Verified Reviewer

I just completed my four-month enrollment with Noom. I liked the little daily lessons, the food log, and I thought the graph to track your weight was very well done.

However, even though it was advertised that we would be included in a group - and the daily lessons at times referred to our group - I was never given the opportunity to join one. Never came up. Maybe I am in a unique demographic and they didn't know what to do with me (I'm a male in my late 60's). Definitely felt like a "bait-and-switch" though.

My goal specialist and I corresponded only occasionally. I didn't know what to do with that feature, actually.

I lost weight during these four months, although I don't know if it was Noom or the cardiac emergency that occurred just before I enrolled - scared the heck out of me, enough to motivate me to restrict my diet and get more exercise.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 17 People Have Voted

Posted on Aug 5, 2019

Noom works for me

By Arnette T., Arizona, Verified Reviewer

I started on January 1, 2019. I have learned so much and I have lost 60 lbs so far. I recommend Noom to anyone that has tried everything and needs to learn and grow. I have learned so much about the foods I can eat as having diabetes type 2. My diabetes is controlled now and I thank Noom for that.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 4 People Have Voted

Posted on Aug 5, 2019

A weight loss app that really works

By Elena R., London, England, Verified Reviewer

This is the only app that really worked with me and I lost 14kg in one year! It is informative, fun with tools that keep you motivated. Plus, members get a personal coach who checks in every week. I love it!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 5 People Have Voted

Posted on Aug 1, 2019

Noom tune

By Cecilia H., Houston, TX, Verified Reviewer

Noom is wonderful, however, it gets boring with all the test given. I am still brand new to the app and I am still a working progress. The app is easy to use overall. Your patience is needed as you go thru the process.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 5 People Have Voted

Posted on Jul 29, 2019

Free is NOT free

By Sally G., South Carolina, Verified Reviewer

Canceled well within the "free" time frame, two weeks later a $59.00 charge popped up on my charge card. Having to go through hell trying to get it off of there. Having to go through CC because there is no one to talk to "live" at Noom.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 21 People Have Voted

Posted on Jul 26, 2019

Dissatisfied with customer service and coaches

By Abby S., Los Angeles, CA, Verified Reviewer

I did not like their program, the coaches weren't really available. When I decided to cancel, Noom confirmed in WRITING that my account was canceled. Four months later, still being charged for a service I did not use. IT WAS NOT canceled, and now they aren't taking responsibility. They are happier taking my money. And awful customer service. Just awful.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 23 People Have Voted

Posted on Jul 26, 2019

Charged $149 without my approval!

By Rennah B., Massachusetts, Verified Reviewer

They charged my debit card without me even signing up or entering my card information. If you call them you only get an automated message. If you go to the website you're forced into downloading their apps in order to cancel the subscription I never agreed to in the first place. They should be investigated which is what my bank is doing.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 25 People Have Voted

Posted on Jul 26, 2019

Need a refund

By Jill S., San Francisco, CA, Verified Reviewer

Not giving a notice that you're about to auto-renew and then charging me $99 and not allowing a refund is terrible customer service. It’s scammy, be a solid company and treat your customers well. Please process my refund.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 22 People Have Voted

Posted on Jul 25, 2019

Noom changed the way I eat

By Andreea C., Belgium, Verified Reviewer

You completely missed the whole point of Noom in your article...that is obviously written by people that have not completed the program.

Noom changed my relationship with food! I lost 11kg (24 pounds) in 3 months, without "dieting"...

Noom is about behavioral change and not about calorie control. It is, of course, important to eat less calories, but that is coming naturally when you change your behavior based on a deeper understanding of your relationship to food and of the physiological processes behind your metabolism...

Color code is not about healthy or not healthy, color code helps you learn how much of a certain food your diet should contain...nuts are healthy, absolutely! And you learn this...but if you eat nuts all day you will gain weight, because they are calorie-dense...that’s what the color code means.

The whole philosophy is that you should eat what you feel like...no restrictions (that’s where diets go wrong), but you need to listen to your body - for example, first bites are always the best...the bites at the end, when you’re struggling to finish a big burger - not worth the calories!

Anyways, I wholeheartedly recommend Noom! It’s based on science, not on skinny celebrities illustrating the miracles of drinking cabbage juice...

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 21 People Have Voted
Showing 34-44 of 1316

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