Noom Diet Reviews

I am enjoying Noom. Five weeks = 9 pounds. I love the food breakdown into categories and that no food is BAD. Moderation. The psych tips are amazing. I have saved so many of the articles.

I am now eating appropriate portions, and getting in more of those greens that are so hard in the beginning.

The only problem I have is the step counter. Mine will frequently not log my steps and it will end up with 7 for the whole day. I haven't found a way to correct this. My daughter says I must glide not step, LOL.

Bottom Line: Yes, I would recommend this to a friend

Overall, I would recommend the Noom program to anyone who wants to lose weight AND is comfortable with consistent smartphone app use. I didn't have any expectations or know much about HOW Noom worked before I decided to try it. I've only lost 5 lbs so far, but understand that I needed to get into the right headspace first and ease into this new lifestyle slowly. These are my opinions after 10 weeks.

PROS:

- Uses psychology to help you lose weight. This is the only program I've seen that focuses on the mental aspects of weight loss and explaining WHY we do what we do. Understanding the mental part is critical to being successful.

- Easy to understand, easy to follow.

- Reasonably-priced.

- Daily reminders help keep me on track. Logging weight and all food daily helps reinforce what and why I'm participating in the program. It also provides data/statistics, which I like!

- Doesn't advocate manipulation to make an unhealthy food into a healthy-seeming one (e.g. coconut flour pancakes smothered in butter and syrup is still not great for you, even though you subbed the white flour).

- Gives you info on ways of eating in case it's something you want to try in addition to Noom (intermittent fasting, paleo, low carb, vegan, vegetarian, etc.).

- Encourages you to treat yourself (however you see fit).

- Personal coaches help with hurdles, goal setting, motivation, provide exercise resources, shoulder to cry on/rant-to, etc.

- App is extremely easy to use, in a minimalist design so it's also easy to look at.

- Doesn't push you to exercise (at least at the beginning), and gives you options based on what you like (slow and easy yoga, or heart-blasting HIIT).

CONS:

- WAY TOO MANY HASHTAGS and references to nerds! Not everything is a hashtag and you don't need to call yourself a nerd to appeal to "young" people.

- Step tracker is garbage. Really only works if Noom tracker is open/active on your screen. Not a big deal since I use Google Fit to track steps, but have to adjust steps daily in the Noom app because it doesn't work right.

- There are a surprising amount of typos.

- Too many tasks that have no substance other than to tell you to prepare for the next task. Consolidate! Every day does not need to have 6 - 7 tasks!

- Some tasks require you to fill in a typed-in answer, but doesn't always make sense or apply (e.g. week 9 "Write Your Story" task). I just filled in nonsense because that task did not apply.

- Difficult to find tasks where you've typed in a response, in case you want to refer back.

- Food tracker is inconsistent. The exact same foods will be listed multiple times and one will be considered "red" and the other one "yellow."

PERSONAL PREFERENCES:

- The group component is not for me. Lots of complaining, mostly a few people always posting their same workouts or shoveling snow/doing yard work. Lots of people missing all the wine they drink?

- Definitely geared towards young women. Doesn't matter to me but might feel alienating to men.

- I love the recipe feature, but many of the recipes are 0% green, which isn't helpful.

- Very app-based. Would be nice if there was also a browser-interface.

- Wish there was a quick red/yellow/green food reference available on the sidebar menu. It becomes intuitive with time, but would be helpful, especially in the beginning.

Bottom Line: Yes, I would recommend this to a friend

At first, I thought this was just another diet plan. But this one felt a bit different from day one. The "real people" feel felt real. A real coach and team lead? Wow! This might just work. And it is working. The daily short readings, logging of weight and activities and a blog where others like me share our ideas and progress (or lack of), really helps to keep this "real." This is virtual social networking with real benefits. I have already lost 7 lbs by following the advice. I didn't think this would be possible in just over a two month's period.

I am watching my thoughts (Mindful eating is it? Still can't memorize all the Moom hashtags!) and what I eat. I think it's the change in the thought process that's really different about this program. The daily affirmation is empowering, because this is something "I" am doing, for "myself." And I am seeing real results. The "psych" part of Noom is really what is setting it apart for me.

I still eat junk sometimes, but now I am aware of my bank of calories I can put away for future use. Add in an extra 10 minutes to my workout routines to gobble down that juicy burger. I don't feel guilty at all. This program is really empowering me to be responsible about what I put in my body. My mom will be so proud! (I haven't told her all the details yet.)

All in all, I am really happy I made this decision, and on 1/2/2019! I mean how cliche is that!?

Bottom Line: Yes, I would recommend this to a friend

This service was not as promised. I starved with their meal plan. I was promised a workout plan I could use. I am not an athletic person and was provided a 60-page workout plan for an athlete. Also in their small print they did an auto-renewal, so basically they ripped over $350 out of my pocket. In addition, I paid for a DNA plan which I never received the results of. I did receive the test kit it went to the lab and that was six months ago. No results. Save your money. Just don’t.

Bottom Line: No, I would not recommend this to a friend

I signed up for the 14-day $1 plan. After reading over the program for an hour, I decided I didn't want it. I looked around for how to cancel. After an hour and a half of bafflement I was still unable to reach my "goal coach," who turns out is the only one who can allow me out of the program(!); a program that after the two week trial was going to charge me hundreds of dollars a week even if I never went onsite again. I canceled my credit card. I believe they know exactly what they're doing with their allusive "goal coach." I'm sure not having a phone number bewildered rubes can reach is making the company big bucks! "Goal coach" indeed.

Bottom Line: No, I would not recommend this to a friend

Noom operates solely via email. They have a contact number but it directs you only to their website. After having sent an email to customer service, I was met with a response of "We don't have customer service representatives that you can speak with." They only respond via email.

I find this an absolute deplorable way to do business. I had canceled my subscription but Noom charged my bank account anyway. I was obviously unable to get a person on the phone so I went back and forth several times via email.

I was met with responses such as, "We don't give refunds. You would have seen our policy stated when you signed up." I found no such policy on the app, in which I had signed up on.

I've personally concluded that if this is the direction in which customer service is going, businesses will have all the ability to keep people's money and not require a representative to speak with their customers. This should not be allowed and I will not patron businesses that are run as such.

Bottom Line: No, I would not recommend this to a friend

I joined with not much hope, but was so sick of quick fixes where you'd gain all the weight back that you lost and more. So, I figured I'd try Noom. I'm so glad I did! I love the daily lessons, learning about the psychology behind the things I do (or don't do) is so eye-opening and extremely helpful. I'm learning daily how to make this a lifestyle change, not just another unsustainable diet.

I like the changes and progress I'm making inside and out!

The only reason this isn't a 5-star review is because the food database needs some work. It's easy to add things, but for Androids, there is no way to enter a recipe, so if you home make something, you have to add all the ingredients in one at a time. But it's honestly worth it for the psychology aspect alone!

Bottom Line: Yes, I would recommend this to a friend

Noom's contract receipt has a fine print indicating that full refunds of subscription cancellations will not be granted on the day billing cycle starts. There is no communication from Noom that next billing will begin a six month period until the day of charges. So trying to cancel on the same day that Noom gave email of recurring automatic withdrawals from PayPal or bank account will be disregarded. At best Noom will only refund 50% and tell you to continue using their product regardless if you want to or not until the next 6-month billing cycle. PayPal will support Noom and tell you too bad.

Bottom Line: No, I would not recommend this to a friend

I was attracted to the coaching aspect of this app. Unfortunately, that part was extremely weak. The coach I had responded to my questions as if reading from a script. The coaching was not personalized. She asked me how I would prepare to drink more water? Maybe the coach meant making sure there was water readily available, but didn’t say that. There really isn’t much interaction. It seems like the coaching responses are formulaic and the coaches are just going through the motions.

Also, while the daily tips are helpful, the people who write them constantly use jargon and write as if the folks reading these are stupid. The tone gets annoying. The concepts aren’t that hard to understand and Noom’s attempts to simplify fall short.

Finally, the database for food logging is not very good. Many common foods are not included. If you can’t scan an item, it is time-consuming to enter the information.

Bottom Line: No, I would not recommend this to a friend

As a weight loss app, I think it is one of the best apps I have come across. I really enjoy the access to recipes and logging meals, recording daily steps and other exercises. I feel the biggest motivator would be my group and coaches which leads me to my "pretty good" rating for Noom, which by the way should have been "great product." I purchased a new phone and everything was transferred over perfectly, just needing to log back into Noon. I have been unable to do this as there is a technical glitch with the login selection, it just disappears. I have not had access to my coaches or my group since 2/23/19, and I notified Noom via email on 2/24/19 and still no response. The support from the group is amazing and needs to be something we can access daily.

Bottom Line: Yes, I would recommend this to a friend

But for us of the 60s-70s generation, it takes some getting used to and has a few "glitches to address" as I still can not access any step program that works, my bar code part of the app does not work, and the taking pictures of my food for analysis is nowhere to be found.

Otherwise, it is a fast-paced all-encompassing program aimed at the sustainability of change in the way you PAY ATTENTION to your choices in ALL OF LIFE. The PsychTricks and detailed information about weight loss and its connection to all aspects of how we think, behave and act is quite helpful and uniquely presented.

Bottom Line: Yes, I would recommend this to a friend