MONAT

MONAT

Overall Rating

3.1

13 Customer Reviews

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Summary

Monat is a network marketing company that sells skin, hair, and pet care products. However, negative customer reviews and numerous ongoing lawsuits should make many shoppers think twice before signing up to buy or sell Monat products.

Pros

  • Wide product selection
  • 30-day satisfaction guarantee

Cons

  • Minimal clinical evidence about the product’s effectiveness
  • Customer complaints of dry hair, hair loss
  • Network distributor program likely won’t make you money

Customer Reviews

3.1 Stars out of 13 Reviews
5 Star:46% 4 Star:7% 3 Star:0% 2 Star:0% 1 Star:46%
54% Recommend This Company
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Posted on Sep 29, 2020

Former distributor

By Adrian S., Fair Oaks, CA, Verified Reviewer

The overall experience (aside from their shampoos tangling my hair) was OK, however, my experience was that horrible when they made it nearly impossible to collect the $300+ after I signed up my downline with the largest package sold. To this day they’ve never mailed me that check. More so, they terminated my account and wouldn’t allow me to renew, and I think this was their way of avoiding paying me.

Length of Use: 1–2 years

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Organized events

Meeting new people

I’m pleased with their skin products

Not sure why but the shampoo tangled my hair

They made it impossible for me to renew after my membership lapsed

No way to collect my $300+ that they owed me from my balance due to me

Helpful Review? 1 Person Has Voted

Posted on Sep 22, 2020

2 years in, scam

By JD M., Montreal, QC, Verified Reviewer

Well where to begin. I became a market-partner in 2018 with all these promises that anyone could do it blah blah blah. I personally used the products and saw slight differences. The main one that I no longer have to wash my hair everyday because it's greasy. I'll also admit I love the air dry cream, however, I spent more time and money on this business than I did with my family because I was always told I needed to "hustle" to make money.

Once the yearly renewal fee came around (September 30, 2020) at this point I had a month to renew. I decided on September 15, 2020 that I wasn't going to renew and just let it play out but yet I would still get my last payment from my downline and products I had sold. Well, they got rid of my account on septemver 16, 2020 so I could no longer access my back office or get my payments.

I emailed and called and they told me unless I renew I won't get my payments. This is a scam and a robbery. I literally had 300$ to my name when I joined in hopes that I could do what .0015% of the company does. Wishful thinking. It doesn't matter my financial business, the point is if I don't wish to renew for personal reasons and the renewal fee isn't even up yet, they should pay what is owed not give consequences to those who don't wish to renew by not paying them WHAT THEY WORKED FOR.

The customer service is terrible and I lost half my downline in the 1st year because they either hated the products, gave them RASHES, (kid you not) or the company was terrible towards them. I will no longer support this company through products or giving money towards them when all they are are a scam and go after house wives and mothers to make their company seem all high and mighty because they're a billion dollar company in the 1st 5 years of business. It doesn't mean anything if you treat your "employees" and customers like crap. Don't buy anything from them, most products don't work, just have pretty packaging and there're hidden fees everywhere. Stay away.

Length of Use: 2+ years

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Vegan

Poor customer service

Robbery

Scam artists

Helpful Review? 3 People Have Voted
Showing 12-13 of 13

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