Luminess Air

I was lucky enough to buy a new system at an estate sale for $10. I have to say I love the Luminess system. I purchase the make-up on eBay and pay a lot less.

I find it fast and easy, with great coverage. If my machine broke, I would definitely buy a new one on eBay. I would absolutely recommend it. I had no dealings with the company, so I have no idea about dealing with them. It's easier to buy the product on eBay.

Bottom Line: Yes, I would recommend this to a friend

I'd seen the product infomercials during bouts of insomnia and decided to give it a whirl. As for the product, it's hardly as easy to apply as they make it seem. I even tried using a darker color to see how I was misapplying it so I wouldn't use up the fair tint. The colors are extremely limited and were not a true match, even if I were able to get the technique mastered.

As for the billing, I agree with so many others here that the pricing is deceptive, at best. I ended up with six payments of $72 (product can be purchased on Amazon for $250, but I'm paying over $425). I also got signed up for their "makeup club" where they send two bottles of makeup for $35 each month. Uh, no.

In all, big fail. My bad. This will be going on Craigslist, and I'll probably be lucky to get $50 for it.

Bottom Line: No, I would not recommend this to a friend

Luminess, I suggest you get your act together or your company will fold. Read all these complaints. Scammers! Blatant lies on your pricing advertised. Ridiculous shipping delays. Terrible customer service. Good hell, time for new ownership with an ounce of pride.

Bottom Line: No, I would not recommend this to a friend

My girlfriend did not like the product and we got the first delivery

of addition product. I called and canceled the account and got a return address for the last delivery.

I returned the product by mail.

I thought that this would be the end of the story. NOT. I find out they charged my account for two additional payments after I canceled. I call them and they told me that they have no record of my call or cancellation and they never received the return.

SCAM. Greedy liars. I am going to make as much noise as possible so that fewer people get ripped off.

Bottom Line: No, I would not recommend this to a friend

I ordered before looking at the reviews and regretted it. I ordered it for $19.99 not realizing it would be another 8 dollars in shipping plus 5 payments, making it a total of just under 330.00. If you buy an air brush from Walmart and just buy the makeup, you are much better off. They say less is more but it took way more than eight drops to cover my face. I have some slight discoloration but even three cups of 8 drops wasn't enough. Another thing, even after the makeup dried it didn't feel good. It felt tacky. I don't know if that's because I didn't use to sealer which was not included. Do your research. The Dinair is cheaper at 199.00 and they have a lot more products like eye shadow, eyeliner and hair color. They also have stencils. There are other air brushes for 99 dollars with other brands. Check Youtube for tutorials from other brands and even how to use airbrush other than the cosmetic brands.

Bottom Line: No, I would not recommend this to a friend

I was desperate to find makeup that looked more youthful and gave me that "healthy glow" and am very happy to say Luminess did that. I am 38, have melasma, and had very bad acne (active and scars). At first, I thought I was reacting to the Luminess makeup, but went to a dermatologist and they said the makeup was fine, and gave me a different prescription and now my face looks great. I like how it applies so evenly, though it took some time to practice and to figure out what colors to use.

The only reason I gave it four stars and not five is because I bought some colors in the silky formula, I didn't know they had matte formulas, and they don't accept returns on unopened products. My only recommendation would be to make sure to watch the training videos before purchasing, so that you know what is available and what you need before placing an order. My airbrush wand did break but they replaced it at a minimal shipping fee (which I think is unfair but I did get a brand new one).

This second wand seems to be much better. I also call them in the middle of the day, when they have lower call volumes, and I make sure to keep very detailed records and people I spoke to about my specific purchases (just like any smart consumer would) in case I ever feel they are overcharging me. I was scared because I first ordered my expensive product THEN read all the reviews, but I can honestly say I have had a great experience with the product (once I mastered the color matching and application) and am getting a lot of compliments at work and even my dermatologist now says that my acne was "in my head."

I am also taking short term antibiotics, and underwent micro needling and chemical peels, so overall am taking really good care of my skin. The makeup, any makeup, can only do so much, but I really think this product is revolutionary and looks beautiful (as long as it doesn't get wet). Try not to cry when you are wearing it, or let rain or water splashes fall on you for about an hour after application. After that, it seems to just meld into the skin and form a beautiful, light, healthy skin looking, coverage.

Bottom Line: Yes, I would recommend this to a friend

I took forever to receive the product but didn't take them long to start deducting $400 from my account.

I took 3-4 of the little cups to apply makeup. It came out so fast that I couldn't move the wand fast enough to get a decent coverage. Customer service was so rude to me because they thought I should like the product and told me that it was my fault, not the product's that it didn't work as they said it would.

Bottom Line: No, I would not recommend this to a friend

Somehow when I ordered this product, I understood that the full price for the airbrush kit I ordered was $199.00. It looked like it would work on my skin, because every other makeup I have used has made me itch, and I end up scratching it off, or even just sweating it off. This delivers it so lightly, that I hardly know it is there, but other people compliment me all the time on how good my makeup looks. I love my kit and makeup. And, so far, I have not run into a bad or negative customer representative. My stylus broke, and the representative gladly said that they would replace it, and they did. Most recently, I had an issue with my credit card, and I called the customer representative (and yes, I did have to stay on hold for a while), but when she can on the line, she was very kind, found my account and my problem, and we were able to fix the problem over the phone.

The only issues I have with Luminess Air is that they do not send you a notice of receipt for your order, and I do not understand why it should take so long to receive the order.

Bottom Line: Yes, I would recommend this to a friend

Luminess Air is a typical spam company supported by sick legal system. This is simply a trap. I have received a product that was not matching my skin tone. They never send me other products as they promised. I was able to speak with customer service once. I was told my new makeup will be send. I have never received any replacement and I have returned the product with returning label. They charged me the same amount anyway. This system is sick. Somebody has to stop these scammers.

Bottom Line: No, I would not recommend this to a friend

I went onto their website, but got interrupted, and never completed the order. About three weeks later, a salesperson called me to inquire as to why I hadn't completed the order. I said I didn't have time, and never got back to it. I asked him to explain everything, and he did. In fact, I was at work, and he called me back later at home. Everything was explained very clearly, and I ordered the product. He said it was take 2-6 weeks to arrive, and it arrived two weeks to the day. My husband is familiar with airbrushes, since he uses one for his business, and he did my makeup using it first, and it was great. The first time I tried it, I was very satisfied, and was able to use it with ease.

Bottom Line: Yes, I would recommend this to a friend

This product is a joke, in the commercial they tell you it is only 19.99. When you receive the product, they send you a packing list that tells you to pay 5 affordable payments of 69.99, they never mention this in the commercial. Then you call to return the product, but they don't give you your money back, plus you have to pay to send it back. Not a happy experience.

Bottom Line: No, I would not recommend this to a friend