Livia

This company is a fraud. I didn't receive the product I paid for, and they have been “processing” my refund for many MONTHS now. Do not waste your money. This is some type of scam.

Bottom Line: No, I would not recommend this to a friend

My Livia is faulty. It painfully zaps you each time you increase the intensity. Customer service agrees that it is broken. Terms and conditions state that you have to pay for return shipping unless you country has a law otherwise. Mine does. They still want me to pay the return shipping fee. So dodgy. Doesn't even fit the Livia and pads in the carry box.

Bottom Line: No, I would not recommend this to a friend

After being told a number of times "your item is on the way," after 4 weeks I was told by email it had arrived in the UK! And I had to pay £24 to get it delivered due to VAT. What a con! Free delivery! I was told it was in the terms and conditions, which was very very very long! Rubbish customer service, and I haven’t even gotten the thing yet!

Bottom Line: No, I would not recommend this to a friend

I was very excited when I heard about Livia. I only have pain during the first day of menstruation but it is really intense and I can barely walk without painkillers. Since my meds can cause pretty bad side effects, I was euphoric testing Livia.

Shipping took very long, and I also had to pay a lot of tax fees.

The device helps me to a very little extent.

Let's say from a scale from 1-10 my pain is an 8.5, and with Livia, it reduces to 7-7.5.

I mostly use it when I don't have to go out of the house, but for work or even everyday activities like cleaning up, it doesn't help me enough.

But at least I can lay in bed without taking painkillers. That's more or less what it does for me. Maybe it's even just placebo, I don't know. But from my experience, it helps a LITTLE bit but not enough to function in everyday life.

Another bad point is that the higher settings feel quite uncomfortable and, depending on your position, even hurt.

I still use it but would not purchase it again.

Bottom Line: No, I would not recommend this to a friend

I was extremely underwhelmed with this product and it did not work for me. I found it to be no different than any other TENS device other than the cute packaging it comes in. Everyone wants relief and this promised and guaranteed that it would.

I read the returns policy prior to purchase and thought "well if it doesn't work, they 'happily' accept returns." What they DON'T tell you is that return shipping is not in the US, it is to Israel on your dime (38 bucks to be exact in my case). They have been promising a refund for...wait for it...FIVE MONTHS. Every month that passes I continue to reach out to the point of filing a formal complaint with the FTC because not only am I out for the money of the unit, I am out the additional money I paid to ship it back.

So do yourself a favor and skip this one unless you are 10,000% sure it will work for you or wait until they come to the US for an easier process.

Bottom Line: No, I would not recommend this to a friend

I love Livia! I have always had debilitating cramps that required birth control pills, prescription pain medications, heating pads, ice packs, time off work, days spent in bed, you get the picture. This device allows for me to be functional. It is discrete, but cute as well! I will certainly recommend this to any women suffering with similar issues. In addition, it works for other pains and aches etc. Thank you for such a great product!

Bottom Line: Yes, I would recommend this to a friend

The device doesn't work, and similar devices are on sale for under $40. This overpriced, cheap piece of junk was mailed to me and took over two weeks to get to my house. After trying it for two months, it didn't do a darn thing.

I contacted them and they told me that I was still under the 120-day money back guarantee and I needed to ship the item back to them. Turns out I needed to pay for the shipping back, which I wouldn't be to bummed about BUT they are in Israel! So, it's NOT cheap. It cost me $58 to get the item shipped with a tracking number. It has been stuck in customs for over 15 days, and they still haven't picked it up. Not only lost $158 for the device I paid, but also lost $58 on shipping.

Beware, these people are scammers. They are now claiming they will refund me in 30 days. Why would I be crazy enough to wait 30 days more? Good thing I paid with a credit card. I am going to file a dispute with my credit card now and hopefully get my money back that way. Hopefully, more and more people will run into this website before purchasing this scam. I sure wish I would have seen it before.

Bottom Line: No, I would not recommend this to a friend

I suffer from endometriosis and without Livia, I have managed to be able to be pain medication free since my boyfriend bought it for me in February of this year. It has made life and pain management so much easier.

Bottom Line: Yes, I would recommend this to a friend

I was really hopeful when buying this product as I am quite reliant on pain relief (Naproxen) to relieve my period pain. I was, however, a bit reluctant in forking out so much money to purchase my Livia but was willing to give it a go because of the 120-day refund policy. I now ABSOLUTELY REGRET purchasing this item as it was not effective in relieving pain and the company have still not offered me a refund. I have been waiting for over 2 months since the day they received the item back. I believe this company is scamming customers and would not recommend, particularly if you are hesitant in spending that much money. This transaction has been my poorest online shopping experience to date

My experience overall:

1) Delivery was slow (approximately 30 days to AUS).

2) The product did not actually relieve my pain, and if anything, when I wore it in public for the first time I experienced the worst period pain I have ever had, to the point that I was sweating and my boyfriend could see the pain on my face. The device creates an uncomfortable stinging sensation, which over time subsides. When I applied the higher settings the spasms it was causing was too much!

3) I returned the device within the 120-day period and have followed up on multiple occasions about a refund. Every time I get a response with the same thing, "it's with the finance team and they will get back to me soon." I have received this same email 3 times. Their initial feedback was that they would give me a refund within 30 business days (this is already a very long period to wait). I have been waiting now since the 29th of April and it's the 17th of July today.

Bottom Line: No, I would not recommend this to a friend

I ordered Livia more than half a year ago. Not only that, shipping took so long to get here the device did not work on me at all. After contacting the company, they told me to send Livia back. So I did. They received the item and said that the refund will follow soon after. After six months, still no refund, and we were messaging the company every few weeks asking questions when the refund will reach us. After making a public post on Facebook, we were blessed with the attention on the company, and they said sorry and sent a screenshot of our order being refunded, but still no money even after a week of their money transition. So I assume it was fake. The Facebook page has turned off the comment section and filters out reviews as I noticed.

Bottom Line: No, I would not recommend this to a friend

5/23/18: Well, somehow, some way, I got a full refund. It has been three months in the making, but it eventually happened. Don't give up friends!

Bottom Line: No, I would not recommend this to a friend