Lemonaid Health Reviews

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Lemonaid Health

Overall Rating

4.9

1473 Customer Reviews

Summary

Lemonaid Health is a telemedicine company that provides online access to board-certified doctors who can diagnose and write prescriptions for common medications. Learn how customers are rating this service.

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Customer Reviews

4.9 Stars out of 1473 Reviews
5 Star:96% 4 Star:1% 3 Star:0% 2 Star:0% 1 Star:0%
99% Recommend This Company
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Posted on May 5, 2020

Amazing, will never use anything else!

By Laura M., Phoenix, AZ, Verified Reviewer

I was googling trying to figure out what my symptoms meant and read through the website explaining my symptoms and how to best treat, which ended with promoting their online medical service, which is half the price of a minute clinic or urgent care for a doctor to call you then call in the script you need. I was so bummed because it said it operates 8-5 pm PST and I was looking at the website at 5:00 pm on the dot. I filled out the information, paid the fee, and felt comforted knowing at least I’d be getting a call tomorrow morning. Not even 15 minutes later a doctor called me, diagnosed and called in a script to my CVS. I will literally never walk into another minute clinic or urgent care again now that I know this exists. The doctor was super professional, asked all sorts of questions, and I felt I was actually just as great care as I would in person without the wait time and hassle of going somewhere. I can’t recommend this service highly enough.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 5, 2020

Quick and easy!

By Rachel B., Phoenix, AZ, Verified Reviewer

Got a call from a doctor for a birth control consultation earlier than my scheduled appointment! The call took 5 minutes and the doctor was very friendly. So far my experience has been great!

Bottom Line: Yes, I would recommend this to a friend

Posted on May 4, 2020

Amazing!

By Taylor G., Oklahoma City, OK, Verified Reviewer

I googled how to get birth control and within the week I’m getting it. Super convenient! EXCELLENT customer service. Prompt. Helpful. And actually care and provide information I’ll need instead of adding fluff. Love y’all!

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 29, 2020

Helpful usability of Lemonaid

By Reagan H., Waco, TX, Verified Reviewer

I just got off of my first video chat with a licensed doctor using Lemonaid Health. I was hesitant to chat online about something so personal using a site that I had never used before - but I was so wrong! I had no reason to worry! Dina Laveaux was super personable and put my anxiety at ease with her grace and ability to give me all of the information that I needed. I look forward to continuing to use Lemonaid and am so glad that I found this resource!

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 29, 2020

Excellent customer service

By Peter Z., Massachusetts, Verified Reviewer

I had my first online experience with an unknown (to me) company I saw on Facebook. I had been disappointed in a service I was using for over 15 years.

I found it simple, easy, and the Nurse Practitioner that reviewed my written application was super helpful, professional, and user-friendly.

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 29, 2020

Overall very pleasant and very satisfied so far.

By Jordon L., Picayune, MS, Verified Reviewer

So far extremely easy and painless. And I am extremely excited to start this process with ya'll. Just placed my order and completed doctor's review, which was very easy, and I'm hopeful that ya'll will be there to help me finally get the help I need. Thank you Lemonaid and hoping to do further business with ya'll. Will post more after I receive my medication and will do a follow-up review to let everyone know how they helped me. To be continued...

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 29, 2020

Awesome

By Christine R., St. Paul, MN, Verified Reviewer

This app is a godsend for people with no insurance! It’s fast, inexpensive, and so helpful with medications. The doctors and nurse practitioners are so nice and helpful. It’s not nearly as stressful as a doctor's visit and they listen to you.

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 28, 2020

Better than a PCP

By Jessika G., Fredericksburg, VA, Verified Reviewer

I've used Lemonaid Health three times now. I'm 100% satisfied with the entire process. It's quick, convenient, and affordable. Honestly, I'm more satisfied with Lemonaid Health than with the majority of the PCP's I've had.

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 28, 2020

This service was a godsend

By Taylor C., Tulsa, OK, Verified Reviewer

Accidentally stumbled upon this company looking for tips on UTI relief and I'm so glad I did. I did not want to have to leave my house and go to a clinic. Doc called me within hours to send in a prescription and I paid the same as I would a regular office visit copay. So easy. Will definitely use them again. Dina was very kind and knowledgeable. Thank you guys so much.

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 28, 2020

Very simple and discreet

By Will C., Texas, Verified Reviewer

Process was very straight forward and simple. Easy questions but not too prying. Phone consultation was polite and discreet. Pricing seems very fair. Wish I would have done this a couple of years ago.

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 27, 2020

Great service! Super helpful!

By Olivia C., Georgia, Verified Reviewer

Quick and easy to talk with a doctor that prescribed what I needed for my seasonal allergies and asthma! Video call was very friendly and professional. Will definitely use them again for non-emergency doctor visits. The cost is worth the convenience (although the cost is less than out of pocket pay at a clinic).

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 27, 2020

Exceeds expectations

By Ryan K., Florida, Verified Reviewer

The doctor was more helpful, more knowledgeable, and friendlier than I had expected from a doctor's appointment over the phone. I appreciate the doctor that assisted me today and the convenience of Lemonaid Health.

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 25, 2020

Dr. Call

By Dan U., Atlanta, GA, Verified Reviewer

Doctor's call was great. Very professional and discreet while gathering health information. Will recommend your services to many friends. The formality was certainly appreciated and I felt like I was being treated in an office over the phone.

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 25, 2020

She was very professional and caring.

By Ricky B., Tennessee, Verified Reviewer

I'm so grateful to have such a caring and professional support team. Lemonaid Health is the best. I can't thank them enough. I would highly recommend Lemonaid Health to friends and family. Sincerely, thank you guys for taking care of me.

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 25, 2020

Excellent experience!

By Jeff C., Delaware, Verified Reviewer

Was a bit skeptical about trying an online service for seeing a doctor/nurse practitioner but the experience was actually wonderful. Very discreet, very professional, and I felt very comfortable. Danielle was very easy to talk to and willing the take the time to answer and explain any questions I may have had. I would highly recommend this experience for anyone looking for a convenient, discreet doctor consultation to receive prescription medication. The account was very easy to set up and I had a video consultation within a few minutes from the comfort of my own home. I will definitely be using again.

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Apr 25, 2020

Jeff, great to hear that Danielle gave you the time you needed to ask your questions. Convenient, affordable, discreet care is exactly what we set out to provide to Lemonaid patients across the US, from west to east, and everywhere in between.

Posted on Apr 25, 2020

No hassle and confidential

By Meredith C., Delaware, Verified Reviewer

I had never heard of Lemonaid Health so this is my first time using it. I called on the phone to ask some preliminary questions and then had a follow-up video chat with one of the doctors. They were both very knowledgeable and made sure that my new prescription was identical to the previous prescription to ensure peace of mind as a first time user. I also think it’s great that they renew your prescription every 3 months without you worrying about it. Thanks Lemonaid Health for making me feel very comfortable about my health right from the privacy of my own home!

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 25, 2020

Very professional

By Dustin H., Newport, OR, Verified Reviewer

The young lady (Sara) was very professional, nice, and there was no pressure what so ever. She was very informative, she walked me through everything about the product and how to use it, I felt comfortable the entire call.

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 25, 2020

So pleased with my consultation!

By Amber M., Gulfport, MS, Verified Reviewer

With the COVID-19 crisis, I was at a loss when my OBGYN office was closed. I couldn't receive a refill for my prescription of birth control, so I sought out Lemonaid's service. The survey process was very simple and easy to understand. When I received consultation, the nurse practitioner was very bright and friendly, making me feel as though I could trust her with anything. She answered my questions in full. I'm so happy to have turned to Lemonaid's service and will certainly be using the services again, should I run into any further barriers in receiving my medication during this time.

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 24, 2020

I love this company!

By Mackenna S., Moscow, ID, Verified Reviewer

Staff and doctors are all so friendly and caring, been using this for about a year and I just love it. The service and prescriptions are incredibly affordable and they deliver right to my door in less than 3 days. I 100% recommend Lemonaid Health if you want convenient and affordable prescriptions and virtual care!

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 24, 2020

Easy to talk to

By Derrick B., Indiana, Verified Reviewer

Dina promptly called me at the time I specified. She was very easy to talk to about my problem. Very friendly, professional, and understanding. I'd recommend her and Lemonaid to anyone. Really impressed at how streamlined and fast Lemonaid is.

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 24, 2020

Amazing customer service!

By Haylee W., Phoenix, AZ, Verified Reviewer

I received a call from Danielle, a Nurse Practitioner, and I was very pleased. She was kind and professional and made sure to get all the necessary information from me. She listened well and made sure I didn’t have any questions before the conversation was over. Sweet, simple, and straight to the point. What a wonderful and convenient health visit right from the comfort of my own home! This is the reason why I use Lemonaid! Thanks again for innovating my health and prescription needs in the most elevated way!

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 24, 2020

Fast, easy to use service. Very informative.

By Cheyanne V., Las Vegas, NV, Verified Reviewer

Haven’t had birth control for a couple of years now. But with the pandemic going on I’m a little wary about going to doctors' offices. So I looked online and saw a few services like Lemonaid. But ended up choosing them and am satisfied so far!

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 23, 2020

Amazing

By Kristina T., El Paso, TX, Verified Reviewer

Amazing! So easy, so convenient, and the doctor was super nice. It was just a little bit more than my normal co-pay but to not have to go in for a simple UTI, it was worth it. I will definitely use again and definitely recommend!

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 23, 2020

Great service!

By Samantha V., Margate, FL, Verified Reviewer

I am so grateful for this service. The customer service staff and medical professionals are very helpful and efficient. I have a very busy schedule, and taking time off to wait in the doctor’s office for a prescription delays my recovery time. This service gives me much quicker access to the antibiotics I need to regain my health. I highly recommend Lemonaid Health!

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 22, 2020

Fast and easy

By Shona B., Phoenix, AZ, Verified Reviewer

My experience was surprisingly easy and effortless. The doctor called me within an hour and my prescription was sent to my pharmacy. A much more affordable process than going to urgent care! I plan on telling everyone I know about this app! Thank you for responding back to me so quickly Danielle!

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 22, 2020

Fast and friendly

By Elisabeth S., Middletown, DE, Verified Reviewer

Lemonaid made it easy and fast to get my prescription during the Coronavirus pandemic. Dr. Bhat was friendly and explained things to me simply. It was cheaper to see a doctor this way. Good value!

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 22, 2020

First time

By B L., Austin, TX, Verified Reviewer

It was my first time and felt very comfortable speaking with Lindsay. She was very professional and easy to talk to. I was nervous at first but it was quick and painless!

I would absolutely recommend this to my friends if it ever came up in conversation. Especially with how much Lindsay made me feel. Discretion is a big part of this and she made me feel like this going to be as such.

Bottom Line: Yes, I would recommend this to a friend

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