Quick to get a response and helpful, very cost-efficient for not having insurance, made it easy to get my prescription! Overall happy and really recommend them!
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Summary
Lemonaid Health is a telemedicine company that provides online access to board-certified doctors who can diagnose and write prescriptions for common medications. Learn how customers are rating this service.
Posted on Sep 30, 2020
Quick to get a response and helpful, very cost-efficient for not having insurance, made it easy to get my prescription! Overall happy and really recommend them!
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Cost effective
Quick response
Easy treatment
No “cons” were specified in this review
Posted on Sep 29, 2020
This was so easy and fast. I couldn’t get into my local urgent care, so I’m glad that I found this alternative. The doctor was efficient, pleasant, and did a great job. I’m so glad I found this!
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Ease of use
Cost
Speedy
No “cons” were specified in this review
Posted on Sep 29, 2020
My provider was Emily Youngblood, and she was fantastic. My visit was quick and easy and she was very compassionate. The app made setting up my appointment a breeze and I was done and had my treatment plan in minutes. Thank you all so much for what you do, with COVID and all it is so wonderful to be able to get treatment at home without having to risk going to an urgent care. Love the service and will recommend to everyone I know!
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Ease of use with the app
Convenient and fast service
Caring providers
No warning that you might lose your place if leaving the page in the waiting room, in case I need to use my phone
Posted on Sep 29, 2020
Wonderful service and follow up. I was so sick I missed part of the form and they got the information for me. I also called on Sunday morning and got right through. Will use the service again.
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Quick attention
Calling on the weekend was no problem
No “cons” were specified in this review
Posted on Sep 29, 2020
Every time I order a prescription to a pharmacy I’m always forced to call around other pharmacies and figure out who has my prescription in stock. The doctors also send it in and tell you it will be ready today but chances are you will have to do the work yourself and find out where you can get your prescription. This is okay when it’s medication you don’t necessarily need but when it’s urgent and you need treatment you can go days untreated before you get your prescription.
Length of Use: 6–12 months
Bottom Line: No, I would not recommend this to a friend
Pros and Cons
Price point
Not convenient like most online clinics or like they claim to be
Basically have to hunt down your prescription yourself
Inconsiderate doctors
Company Response from LMND Medical Group, Inc
Sep 29, 2020
Hi MaryAnn,
I'm sorry for the difficulties with your local pharmacy, and that we can't do more to assist. Local pharmacies do not make their supplies systemically available for any provider (telemedicine or otherwise), and I'm sorry that your first choice pharmacy did not have your medication in stock. We were able to resend your prescription to the new pharmacy later in the afternoon to ensure you could receive it same day.
We always encourage patients to be in touch with their local pharmacy to know what their hours and processing times are. As all medical offices, we're happy to send to another location whenever needed. Our patient support team is available by phone from 6am - 6pm PST Monday through Friday and 8am - noon on weekends; please don't hesitate to reach out whenever we can help.
Posted on Sep 29, 2020
Emily was informative and had an awesome personality - was very easy to talk to and made me feel very comfortable discussing my health with!
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Easy to use
Timely
Helpful
No “cons” were specified in this review
Posted on Sep 29, 2020
So amazing. This was my first time using Lemonaid and Emily and Bobby were so kind and helpful. It was fast, easy, and beyond helpful. Felt like I was in a doctor's office, and the expense is what really does it for me. I’m so thankful I now have an affordable healthcare provider.
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Affordable
Fast
Easy
No “cons” were specified in this review
Posted on Sep 29, 2020
Emily was great, she made me feel comfortable when discussing the process and was knowledgeable of my current medications and the possible reactions. Quick and easy phone call.
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
How easy it was
Professional
Friendly and made me feel comfortable
No “cons” were specified in this review
Posted on Sep 29, 2020
I've used Lemonaid Health for 4 months now and could not possibly rate it highly enough! I can schedule appointments easily, my medicine is shipped right to my door (with a packet of tea or a sweet treat inside!), and every medical professional I've spoken with has been kind, considerate, and helpful in treating me.
Length of Use: 3–6 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Prompt response
Flexible schedule
Easy to use
No “cons” were specified in this review
Posted on Sep 29, 2020
Response time from Emily was super quick. She was knowledgeable about the product and sent a prescription in immediately. Service is convenient and affordable. Definitely recommend and I will definitely use again!
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Convenience
Affordability
Customer service
Knowledgeable
No “cons” were specified in this review
Posted on Sep 28, 2020
Really happy with the service Emily and the doctors provided. I had a simple UTI, which I've had before years ago and was familiar with the symptoms. The doctors were thorough and made sure they understood my symptoms, but everything was handled in a timely manner. I was able to get my prescription filled the next day. Can't recommend enough.
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Quick turnaround
Professional service
No “cons” were specified in this review
Posted on Sep 28, 2020
I’ve been using Lemonaid services for a couple of months now. They’re discrete, professional, informative, and prompt to respond. I would highly recommend using Lemonaid for prescriptions.
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Prompt responses
Informative
Flexible
No “cons” were specified in this review
Posted on Sep 28, 2020
Love this service! I am coming up on a year of using Lemonaid Health and they have literally changed my life for the better! The doctors and nurses and staff are all caring and compassionate and knowledgeable. Thanks to their expertise I have my life back and my children have their happy, healthy mommy back! It's so easy to get on the app any time day or night and ask any questions or discuss any issues. Takes only seconds to log on and request a follow-up appointment, or even an appointment for a new issue or condition. This service is absolutely priceless to me and my family. I honestly don't know where we would be today without Lemonaid Health and their kind staff. Thanks y'all!
Length of Use: 6–12 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
The kind and knowledgeable doctors, nurses, and staff
The ease of use with the app to get the appointments and medication I needed right away without having to leave my home
The price and the benefit of automatic payment - just log on and you're ready to meet with a doctor or nurse
No “cons” were specified in this review
Posted on Sep 27, 2020
I am currently suffering with a terrible UTI past the hours of any doctor's office here on the east coast. I have an important business meeting in the am and was considering going to the ER where there probably would have been a 3-hour wait and a huge bill (I don’t have insurance). My partner found Lemonaid online literally one hour and 10 minutes ago and he’s on his way now to the pharmacy to pick up my antibiotic prescription. I am so relieved that I know I’ll wake up in the morning not in the extreme discomfort I’m in now and be able to make my meeting. This service was literally a Godsend. Cannot recommend highly enough.
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Fast
Pleasant
Easy
Effective
No “cons” were specified in this review
Posted on Sep 27, 2020
Quick response and kind explanation! Even if your mother tongue is not English, they’ll give you simple clear words which is really helpful.
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Quickness
Convenience
Great UI design
No “cons” were specified in this review
Posted on Sep 27, 2020
Danielle was amazing. She made me feel comfortable answering questions. She also was very thorough with questioning and explaining throughout the entire process. I’m extremely pleased and will return for all my needs they address.
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Quick
Friendly
Comfort
No “cons” were specified in this review
Posted on Sep 27, 2020
Friendly clinicians; however, there are definitely many kinks that could be worked out, especially when it comes to the online forms. Also, I don't think follow-up visits should cost as much as the initial starting visit. It makes me cringe when I think about how much it costs me.
Length of Use: 6–12 months
Bottom Line: No, I would not recommend this to a friend
Pros and Cons
Friendly clinicians
That they won't offer refills at a patient's local pharmacy
Online consult form could use some work; some options don't make sense and some questions don't need to be answered every time you need a follow up
Too expensive
Company Response from LMND Medical Group, Inc
Sep 27, 2020
Hi Rachelle,
Thanks for the feedback and we are always looking to make our treatments affordable and convenient to patients across the country. The type of treatment that we provide for you is all-inclusive - unlimited messaging with the medical team, monthly check-ins, and appropriate medication; all for one price each month (regardless of the prescriptions involved).
We continue to work on more customized forms and ensuring we can keep our services affordable. It's vitally important that our medical team has all your current information each month to ensure we are providing safe and effective treatment. If you ever have any concerns or questions, our patient support and medical teams are always here to support you!
Posted on Sep 27, 2020
After losing my insurance coverage and moving to another state I was overwhelmed with trying to find a new and affordable clinic to continue receiving birth control. Any local doctor’s office was too expensive for an uninsured visit and I also had no idea what kind of birth control to switch to as mine was too expensive without insurance. I saw ads for Lemonaid on Google and decided to give it a try. Three years later I am still so happy I found them! I don’t have to take time off of work for an appointment, I’m able to pick the brand of birth control myself and they mail my script right to my house! Their doctors and staff are very kind and helpful as well. The app is also very well designed and help is always a click away. Thank you Lemonaid for making the whole process so easy and affordable!
Length of Use: 2+ years
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Cost effective
Convenient
App is easy to navigate
Excellent customer service
No “cons” were specified in this review
Posted on Sep 27, 2020
This is a really great service that saves you money and time. I have been using this service for almost 3 years and for different health issues. All my experiences were positive. Definitely recommend.
Length of Use: 2+ years
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Fast
Convenient
Affordable
No “cons” were specified in this review
Posted on Sep 27, 2020
Just did another check-up with Sara Seely, very polite and professional!
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Posted on Sep 26, 2020
So easy to use! So fast and convenient! Filled out the questionnaire and the doctor called within 30 minutes! The doctor made me feel very comfortable. I will definitely be using this app again and would highly recommend to friends/family.
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Efficient
Fast
Friendly
No “cons” were specified in this review
Posted on Sep 26, 2020
They were quick, efficient, and super polite! Emily was great and very professional. I like that I had options as to what birth control I wanted, Lemonaid is way more comfortable than going to a doctor's office and sitting in there.
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Quick
Professional
They ran a little bit on our appointment call but that was expected
Posted on Sep 26, 2020
Emily was very kind and helpful. I am a mother of 2 littles and the convenience of not having to get dressed and pack the kids up to pick up a prescription is perfect. Fantastic experience! I would recommend to anyone.
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Easy to understand
Following up with me
Ease of being delivered, I have kids so the easier the better
No “cons” were specified in this review
Posted on Sep 26, 2020
This is a great medical tool. The questionnaire was thorough and I appreciate the validity of it - taking a selfie and picture of your license. I received a call from a doctor within 10 minutes and my prescription is already being filled. Thank you!
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Quick
Affordable
Easy
No “cons” were specified in this review
Posted on Sep 26, 2020
I use them for birth control, it's similar to The Pill Club but through them you can actually talk to a doctor. They offer promo codes, which is nice too, and they have a lot more services they offer than just birth control. I've been using them for more than a year now and the app is user-friendly and I always get the packages on time.
Length of Use: 1–2 years
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Trustworthy
Convient
Easy
No “cons” were specified in this review
Posted on Sep 26, 2020
Great! They were friendly on the phone and fast answering my birth control prescription request. Definitely recommending.
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Easy and intuitive questionnaire
Fast response
Friendly customer service on the phone
No “cons” were specified in this review
Posted on Sep 26, 2020
I had the pleasure of speaking with Dina and she was very informative and kind. They help you with any questions you may have and also are available through messages within the site if you have any concerns after the phone call.
So far no complaints.
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Convince
Quick response
Informative
No “cons” were specified in this review
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