Lemonaid Health Reviews

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Lemonaid Health

Overall Rating

4.9

1473 Customer Reviews

Summary

Lemonaid Health is a telemedicine company that provides online access to board-certified doctors who can diagnose and write prescriptions for common medications. Learn how customers are rating this service.

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Customer Reviews

4.9 Stars out of 1473 Reviews
5 Star:96% 4 Star:1% 3 Star:0% 2 Star:0% 1 Star:0%
99% Recommend This Company
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Posted on Oct 23, 2020

Timely service and SO easy!

By Erin F., Portland, OR, Verified Reviewer

If you need medication for something that is a repeated issue or can be easily diagnosed via video, this is affordable, easy, and quick! The communication is clear and timely from the doctors and I appreciate the message follow-up, including the license number for your state.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Fast

Easy to work into schedule

Cost efficient

No “cons” were specified in this review

Posted on Oct 23, 2020

Quick and easy

By Lia Y., Saint Paul, MN, Verified Reviewer

Came on here looking for a simple way to get the medication I needed and overall the process took less than 15 minutes to do. The nurse was responsive. Overall, very impressed.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Speed

Convenience

No “cons” were specified in this review

Posted on Oct 23, 2020

Lemonaid Health - quick video doctor, reasonable prices

By Sarah H., Manitowoc, WI, Verified Reviewer

I was called back in my scheduled time. My prescription was called in within an hour. The NP was professional, knowledgeable, and helpful in addressing my questions.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Price

Convenience

Quick service

Original registration required a phone camera

Posted on Oct 23, 2020

Saved me from the ER

By Erin P., Bethesda, MD, Verified Reviewer

I ran out of medication for depression and had trouble reaching my psychiatrist. I went two days before spiraling and missing work because of depression. My husband heard about Lemonaid Health and told me to give it a try or he’d take me to the ER.

I’m so grateful I tried it! Saw a great doctor within the hour who really listened to me. Medication is coming tomorrow. Doctor said he’d check in with me next week to make sure I was ok. I am so pleased. I am hopeful. Thank you.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Quality medical professionals

Convenient

Availability

Website glitch (but good customer service led me to app)

Posted on Oct 23, 2020

Great company!

By D. N., Houston, TX, Verified Reviewer

Courteous, professional, and timely! The experience was super. The staff was knowledgeable and friendly. Half off for the first month. I would definitely recommend this company.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Courteous

Professional

Timely

No “cons” were specified in this review

Posted on Oct 23, 2020

Very comfortable and relaxed

By Jim S., Arkansas, Verified Reviewer

The service was easy and convenient. I called, scheduled an appointment, had a consultation, and picked up the Rx at the pharmacy, all on the same day.

Provider was courteous and thorough and was sincere, and I am looking into other issues I might be experiencing.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Convenience

Private

No “cons” were specified in this review

Posted on Oct 23, 2020

Excellent service

By Sarah L., Chester, VA, Verified Reviewer

Super easy and very convenient. I was feeling miserable and got treated fast. From the time I googled it to the time my meds were called into the pharmacy was less than an hour, for cheaper than I would’ve paid at urgent care, and I didn’t have to wait long or leave the house. So professional, helpful, and kind. Would recommend!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Fast service

Affordable

Helped me get better quick

No “cons” were specified in this review

Posted on Oct 23, 2020

Great way to get healthcare services from home

By William P., Jacksonville, FL, Verified Reviewer

With how hard it is to get in to see a doctor during COVID, it was great to get help for an everyday problem from Lemonaid.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Easy

Affordable

Fast

No “cons” were specified in this review

Posted on Oct 22, 2020

Amazing!

By Andrea H., Penn Valley, CA, Verified Reviewer

Holy smokes! This app is so easy and efficient, it’s almost unbelievable. I LOVE it and highly recommend it! I seriously could not have asked for anything to go more smoothly.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Being able to do it through the app

How quickly my prescription was ready

The doctor

No “cons” were specified in this review

Posted on Oct 22, 2020

Always there when I need it the most

By Caitlin H., Boston, MA, Verified Reviewer

Aside from the pain, the worst part of a UTI is waiting in the doctor's office to get a test done. That's a lot of time away from a bathroom, and if you've ever had a UTI you know what I mean. I found Lemonaid a few years ago when I couldn't even leave my house during a UTI. They are amazing and have helped me a few times with this issue. I love them so much that I started using them to fill my birth control prescription when I was in between doctors. Their app has improved every time I use it (about once a year) and I recommend them to anyone who either doesn't have a primary care physician or doesn't want to go to urgent care for an issue.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Convenient

Easy

Affordable

Friendly

Longer wait times as the app gets more popular (still only a couple hours though, not bad at all)

Posted on Oct 22, 2020

Easiest thing I have had to do all week

By Alana J., Los Angeles, CA, Verified Reviewer

I have had nothing but great experiences with Lemonaid Health from day one. Super helpful support team and very quick responses from doctors. I am so grateful to have found a service that takes the stress of birth control prescriptions away completely. Thank you, thank you!

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Access to advice

Fast response

Affordable options

No “cons” were specified in this review

Posted on Oct 22, 2020

Fast and easy

By Steve H., Jamestown, NY, Verified Reviewer

Easy and fast access for a lot of stuff. I’ve used the app for several different things and it’s always a great experience.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Discrete

No “cons” were specified in this review

Posted on Oct 22, 2020

Excellent and fast customer service

By Allison P., Santa Maria, CA, Verified Reviewer

I’ve had a UTI for the past week but don’t have the time nor do I want to be in urgent care settings during COVID. I found Lemonaid online and it was the easiest part of my day! I talked to a nurse practitioner and got a script in less than an hour. Really cool!

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Quick

Helpful

Thorough

No “cons” were specified in this review

Posted on Oct 21, 2020

Wonderful experience

By Dale S., Boston, MA, Verified Reviewer

NP Danielle was friendly, knowledgeable, and helpful. Easy phone call, answered all questions concisely. Danielle needs a promotion ASAP.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Easy

Affordable

No “cons” were specified in this review

Posted on Oct 21, 2020

Easy process, friendly staff

By Kristen M., Florida, Verified Reviewer

I'm really impressed with the user experience. Lemonaid made the online process simple and straightforward and provided the communication needed to set up my phone consult. Danielle was friendly and professional. I felt completely comfortable talking to her, getting the information I needed, and knowing what to expect going forward.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Easy and accessible process

Friendly staff

Prompt communication and care

No “cons” were specified in this review

Posted on Oct 21, 2020

Great doctor

By Rodrigo S., Vienna, VA, Verified Reviewer

Danielle was great on her consultation. Amazing attitude, explained to me everything I needed to know about the medicine I ordered, and she made sure I had the time to ask any questions I had. Really good service.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Information about Lemonaid

Attitude

No “cons” were specified in this review

Posted on Oct 21, 2020

Perfect in every way

By Jessica S., Miami, FL, Verified Reviewer

In a moment of desperation, after losing and my job/health insurance, I searched the internet for a way to continue receiving my depression medication without having to see my primary doctor. I found Lemonaid. I filled out the questionnaire and paid for three months' service. It was so worth it. Within five minutes, I was on a video call with the sweetest nurse practitioner ever. She was so attentive and caring, truly listening to my mental health concerns and offering solutions. I never felt so safe or understood speaking to the doctor I saw while insured. Within ONE day I had a refill of my medication in my hands, along with some chamomile tea so thoughtfully packed by the Lemonaid pharmacy team. I am extremely grateful and happy to have found them! Well worth the cost, which is actually less than I was paying in insurance at my job. Thank you, Lemonaid!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Quick response time

Efficient packaging, delivery of medication

Kind, helpful medical professionals

No “cons” were specified in this review

Posted on Oct 21, 2020

Straight to the point

By Melissa S., Las Vegas, NV, Verified Reviewer

I could not believe how miraculous and easy this was. It was my first time using, was called within an hour, and a prescription was called in. Everyone needs this in their life!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Ease of use

Ease of site

Convenience

No “cons” were specified in this review

Posted on Oct 20, 2020

Love Lemonaid Health!

By Jaclyn V., Salem, OR, Verified Reviewer

Today was my second time using them and it was even easier than the first, which was also great. They called me within just a couple of minutes from the time I submitted my info and the total amount of time spent from start to finish was probably just 5 minutes! Great service, amazing providers who have both been knowledgeable and professional and kind. Today I had NP Danielle and she was wonderful! Can't say enough great things about this company!

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Super fast

Great professional medical service

Super easy to use

No “cons” were specified in this review

Posted on Oct 20, 2020

Great service

By Kym C., Tucson, AZ, Verified Reviewer

Very helpful. Had trouble with my phone but everyone was very accommodating in order to put me in touch with their medical team. Fast excellent NP.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 20, 2020

Always a great and easy experience

By Jake G., Santa Fe, NM, Verified Reviewer

Every transaction runs so smoothly. This is the future of medicine! I really appreciate being able to schedule on my own time and the medicine is better than the generic offered locally!

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Ease of use

Speed

Cost

No “cons” were specified in this review

Posted on Oct 20, 2020

Excellent service

By Erin P., Honolulu, HI, Verified Reviewer

This service was super easy to use, and it is a very convenient way to get the medication that you need. The website is simple to navigate, and I had a very helpful and pleasant consultation call with Dina.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Easy to use

Great prices

Excellent service

No “cons” were specified in this review

Posted on Oct 19, 2020

Friendly and fast!

By Emily T., Opelousas, LA, Verified Reviewer

The appointment was quick and the whole staff was SUPER friendly. The whole process was very convenient! Definitely recommend to anyone who is not using this!

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Friendly

Fast

Easy

No “cons” were specified in this review

Posted on Oct 15, 2020

Fast and easy healthcare, friendly providers

By Jessica S., Reno, NV, Verified Reviewer

I was able to get a doctor visit and the medicine for less than what the cost would have been in a normal visit in office.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 15, 2020

Friendly, fast, convenient!

By Bonnie B., Brooklyn, NY, Verified Reviewer

I am so happy to have discovered Lemonaid Health! They are always so quick to respond and answer any questions and have saved me when I needed quick relief and treatment for UTIs and refilling my birth control. Amazing company!

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Fast

Friendly

Convenient

No “cons” were specified in this review

Posted on Oct 15, 2020

Danielle

By Den F., Worcester, MA, Verified Reviewer

Danielle was very nice and considerate of my needs. She was very helpful in answering questions that I had. I would recommend this company, its services, and Danielle.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Ease of transaction

Non-intrusive

No “cons” were specified in this review

Posted on Oct 15, 2020

Easy and stress-free healthcare

By Caitlin M., Ocean View, DE, Verified Reviewer

I really like how easy and convenient Lemonaid makes it to take care of myself. I wish I had this service years ago. I was a little nervous (silly, but that's how it is when you're an anxious person, lol) but it was easy and the provider I talked to was very understanding. I will be using this service for other needs I have in the future. It can be hard to get to the walk-in at times when you feel sick (been there, done that on a weekend after work and it was stressful trying to get there before they closed and then getting to a pharmacy in town before THEY closed) and this will be my go-to from now on because it is quick, easy, and convenient. It's helpful to have for things that aren't urgent either but can be hard to make appointments for in-person too.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Easy

Quick

Convenient

Provider took the time to ask questions and explain

No “cons” were specified in this review

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