Lemonaid Health Reviews

  This company has claimed this profile, is getting alerted on any new customer reviews entering this page, and may engage in dialogue with its customers to address their matters.

Companies cannot pay money or provide goods in order to remove or alter customer reviews.
Lemonaid Health

Overall Rating

4.9

1473 Customer Reviews

Summary

Lemonaid Health is a telemedicine company that provides online access to board-certified doctors who can diagnose and write prescriptions for common medications. Learn how customers are rating this service.

Write a Review

Customer Reviews

4.9 Stars out of 1473 Reviews
5 Star:96% 4 Star:1% 3 Star:0% 2 Star:0% 1 Star:0%
99% Recommend This Company
Start your review of Lemonaid Health:
Sort Reviews By

Posted on Dec 8, 2020

I love Lemonaid!

By Joanna B., Miami, FL, Verified Reviewer

I cannot recommend Lemonaid enough! Everyone is friendly and caring. Rachel in the pharmacy department is just lovely, and the BEST! I have used this company for years, and I always have a great experience!

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Caring providers and staff

Fast and efficient

So convenient

No “cons” were specified in this review

Posted on Dec 8, 2020

Friendly and understanding

By Prada B., Houston, TX, Verified Reviewer

Good and respectful service with no judgement of sensitive issues. Flexible times and able to consult with messages so can be done at your own time schedule.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Respectful

Clear and transparent

Option of own pharmacy delivery

Lemonaid Pharmacy did not accept drug plan coupons

No GoodRx Integration

Expensive pharmacy

Posted on Dec 4, 2020

Always easy and positive experience

By Colleen S., Dudley, MA, Verified Reviewer

I've been using Lemonaid for over a year now for treatment. I've always had a positive experience with the Doctors and Nurse Practitioners I've worked with. I'm able to get regular testing, easy access to needed medication, and quick answers to questions through the app.

I would absolutely recommend them to others and will continue to use them for the foreseeable future.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Easy

Convenient

Affordable

No “cons” were specified in this review

Posted on Dec 4, 2020

Excellent experience, great staff

By Bryan M., Oklahoma, Verified Reviewer

Trisha was wonderful to chat with and was so knowledgeable. Very friendly and made me comfortable to talk about my condition. Definitely recommend.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Fast

Friendliness/comfort

Knowledge

No “cons” were specified in this review

Posted on Dec 3, 2020

Fast and affordable

By Jessica V., Greensboro, NC, Verified Reviewer

My visit went exceptionally well and I look forward to working with Lemonaid in the future. It is nice to know they are an option. As someone without insurance, it can be hard to find an affordable option for care so I am glad that Lemonaid is around! I plan to use them for future visits and possibly will look into the other care they provide. I can pay monthly for their service a little less than half of what insurance would cost me out of pocket with a hefty copay and deductible. I am so glad that I have Lemonaid as an option. It was also refreshing to speak to someone who was very local to my area. The visit did not feel rushed or uncomfortable which I was worried about with it being a virtual appointment.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Ease of use

Fast response times

Wait times for video chat can be a while

Posted on Dec 3, 2020

This company just gets better over time

By Elizabeth J., Las Vegas, NV, Verified Reviewer

I have been using Lemonaid for a few years now, and each time I speak with a practitioner I am overwhelmed by how amazing and caring they are. My last call with Danielle was lovely. She made things simple, fast, and delightfully easy. Such a life saver, especially during the pandemic.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Easy to use

Quick phone scheduling

Wonderful practitioners

No “cons” were specified in this review

Posted on Dec 3, 2020

Excellent nurse practitioner

By Todd L., New Jersey, Verified Reviewer

Trisha was punctual, thorough, and she had a great bedside manner! She made you feel at ease when talking with her and she got right to the point and made the visit seem very short and easy.

She also made getting the product a non-complicated process and also she explained the product and dosage thoroughly and completely explained to me what the medication dosage could do to me. She made a point to make sure that there was no interaction with some of my previous health issues.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Ease of use

No “cons” were specified in this review

Posted on Dec 3, 2020

Good experience

By Jimmy A., Texas, Verified Reviewer

Once I walked my way through the sign-up process with their help, and the call from the staff member who explained the advantages and disadvantages of each product and the prices of each product and the way of the billing process, I am so far very happy with Lemonaid.com.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Staffing ability to explain the products and pricing

No “cons” were specified in this review

Posted on Dec 2, 2020

Great conversation

By Chase S., Topeka, KS, Verified Reviewer

Professional nursing. I felt comfortable and satisfied with my appointment. I would recommend to a friend. Easy to use online as well.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Easy to talk to

No “cons” were specified in this review

Posted on Dec 2, 2020

Quick and easy

By James L W., Waynesburg, OH, Verified Reviewer

Great. No hassle. It's private and everything is shipped to your front door. The online messaging system is a great way to speak to the doctors without embarrassing conversations.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Quick

Private

Simple

No “cons” were specified in this review

Posted on Dec 2, 2020

Great call with Emily

By Kayla W., Stuttgart, AR, Verified Reviewer

Was not sure what to expect trying out a new process for getting birth control and was really impressed with the experience. Emily was great, answered my questions, explained the risk, and related some of her own experience. Really glad to have chosen Lemonaid.

Bottom Line: Yes, I would recommend this to a friend

Posted on Dec 2, 2020

Great experience

By Julia C., Jersey City, NJ, Verified Reviewer

Super easy and fast experience. I feel so relieved to have someone take my symptoms seriously and treat me without having to find my insurance card and drive to the doctor.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Easy

Great service

No “cons” were specified in this review

Posted on Dec 2, 2020

Thank you!

By Sydney M., Fishers, IN, Verified Reviewer

This was my first time using Lemonaid and it was super easy to use! Emily called me quickly and was very nice. Thanks so much!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Fast

Easy

Efficient

No “cons” were specified in this review

Posted on Dec 1, 2020

Loyal customer of 2 years (birth control)

By Lyndsie G., North Carolina, Verified Reviewer

Usually, very quick responses.

Danielle made an extra effort to follow up and call me to make sure my prescription info was accurate due to my previous prescriber being out of the office. She went the extra mile to make sure my medication would be sent to a pharmacy. She was very friendly as well, and helpful.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Simple

Quick

Efficient

No “cons” were specified in this review

Posted on Dec 1, 2020

ED Service is the best in the industry

By Jeffery B., Cincinnati, OH, Verified Reviewer

Got my consultation and prescription in an hour.

I have been dealing with Lemonaid Health for years. Never had one problem! Keep up the good work.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Speed of service

Received exactly what I wanted

Customer service is available

No “cons” were specified in this review

Posted on Dec 1, 2020

Quick, reliable expertise from the comfort of your own home!

By Madeleine C., Ozark, AR, Verified Reviewer

Everything about my experience with Lemonaid Health was phenomenal. The customer service representative I spoke to was super helpful, as was the doctor who took care of me. The process of starting an appointment was ridiculously easy and clear, not to mention the timeframe - altogether under 40 minutes! I’m impressed with this service and I will be using it whenever I have a cold/other small medical problems, especially since my HSA paid for the visit fee. I am so, so happy that Dr. Liu took care of me as well - he knew what I had and was happy to answer all my questions. Many thanks to everyone at Lemonaid Health!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Super easy user interface

Convenient, affordable, and quick

Kind and knowledgeable staff

Covered by HSA

Not covered by insurance

Posted on Dec 1, 2020

Relaxing

By Daniel C., New Orleans, LA, Verified Reviewer

Sometimes talking to "degree'd" and "smart" people in various industries is a chore as they come across as not engaged or interested.

Not the case here, the NP assigned to my case has a great cadence and flow to her words, and stayed engaged in my concerns.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Easy

Convenient

Accessible

No “cons” were specified in this review

Posted on Dec 1, 2020

Danielle is awesome!

By Brittany A., West Memphis, AR, Verified Reviewer

She called early before my appointment time, which was a plus. She was very professional and helpful in getting my birth control refilled as quickly as possible. Very happy with her customer service!

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Quick

Cheap

Reliable

No “cons” were specified in this review

Posted on Nov 30, 2020

Lifesaver

By Tayler F., Denver, CO, Verified Reviewer

I went to my primary doctor for sleep problems after getting Covid months ago. He was really dismissive. I didn’t know who to turn to and honestly got a little depressed about why to do next.

The doctor was involved, specific, asked questions, and told me I wasn’t crazy with great solutions.

Thank you! You're a lifesaver!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

So quick to get on the phone with a doctor

He listened and made me feel like a normal person

He gave me real solutions

No “cons” were specified in this review

Posted on Nov 30, 2020

Great customer care

By Christine L., New York, NY, Verified Reviewer

I liked how easy it was to talk to and confide in Lemonaid Health about my anxiety/depression. At no point did I feel rushed or like we were pressed for time during our conversation. I was able to ask all of my questions and receive answers in a casual, comfortable environment.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Quality care

Relaxed environment

Sensitivity

No “cons” were specified in this review

Posted on Nov 30, 2020

So efficient

By Cassie B., Oklahoma, Verified Reviewer

This is the easiest way to get the treatment you need in a fast and efficient way. Not to mention it’s so adorable. The staff has always been extremely kind. My Nurse Practitioner today (Emily Youngblood) even went as far as to send me a video with some kind words, letting me know to reach out if I need. Amazing staff, amazing service.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Kind staff

Affordable

Fast

No “cons” were specified in this review

Posted on Nov 26, 2020

Great experience

By Nikki L., Missouri, Verified Reviewer

Great experience overall. Took care of what I needed, fast response time, took note of symptoms and sent out script quickly. Danielle was very friendly and efficient.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Fast

Convenient

Friendly

No “cons” were specified in this review

Posted on Nov 26, 2020

So far so good!

By Sam D., Connecticut, Verified Reviewer

So far I am thoroughly enjoying this medical service and team. Especially with doctors' offices not seeing patients like they normally would. Bravo!

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Responsiveness

Accessibility

No “cons” were specified in this review

Posted on Nov 25, 2020

Great experience

By Jay C., Oxon Hill, MD, Verified Reviewer

The staff is friendly when I have had to talk to them by phone.

Having meds sent directly to my home is very convenient. And especially helpful during COVID restrictions.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Ease of getting a prescription sent directly to my home

Reminders about my prescription refills

No “cons” were specified in this review

Posted on Nov 23, 2020

Efficient and easy!

By Jessica S., Phoenix, AZ, Verified Reviewer

Easy to use, fast service, professional! Dr. Emily was very nice and informative. I really appreciate this service, as well as really appreciate Dr. Emily. I will definitely see her again!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Easy

Effective

Fast

No “cons” were specified in this review

Posted on Nov 22, 2020

Very easy, organized, and accommodating

By Harry V., Worcester, MA, Verified Reviewer

My experience has been simple and easy. I requested the prescription to be sent to a pharmacy and they kept it in mind. I had an appointment with Danielle NP and she was very nice. Thanks!

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Simple

Fast

Accommodating

No “cons” were specified in this review

Posted on Nov 22, 2020

Danielle was great

By Alicia J., Phoenix, AZ, Verified Reviewer

Very efficient, positive, and professional. Was able to answer all my questions. Danielle sent a reminder message then called me. Very thorough!

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Professional

Can’t use insurance

Showing 784-810 of 1473

Our Promise to You

In order to safeguard you and ensure helpfulness and relevance, our compliance team manually assess every customer review before it goes live.

We have a zero-tolerance policy for fake reviews, and companies cannot control or alter any reviews at any time.