Lemonaid Health Reviews

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Lemonaid Health

Overall Rating

4.9

1473 Customer Reviews

Summary

Lemonaid Health is a telemedicine company that provides online access to board-certified doctors who can diagnose and write prescriptions for common medications. Learn how customers are rating this service.

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Customer Reviews

4.9 Stars out of 1473 Reviews
5 Star:96% 4 Star:1% 3 Star:0% 2 Star:0% 1 Star:0%
99% Recommend This Company
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Posted on Dec 28, 2020

Friendly and efficient service!

By Antonella S., Albany, CA, Verified Reviewer

Amazing app. Process very straightforward and efficient. Response from the staff was prompt and friendly. I can see why so many people I see reviews from were so positive. Thank you, Lemonaid team, and thank you Emily for reviewing my request so quickly!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Clear information

Staff is friendly

Prompt reply

No “cons” were specified in this review

Posted on Dec 26, 2020

Thank you Danielle!

By Suzi W., Tulsa, OK, Verified Reviewer

I love this app! From the time I realized I had a UTI to my prescription being filled was 15 minutes. Danielle asked questions and also suggested some things to help with future UTIs. Thank you so much!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Easy

Affordable

Never left my house

No “cons” were specified in this review

Posted on Dec 25, 2020

Painless!

By Melissa S., Wilmington, DE, Verified Reviewer

I suffer from anxiety and trying to get started on birth control during the pandemic just overwhelmed me. But Lemonaid really made it so easy to get the birth control I wanted, delivered to my door for a reasonable price. I was very happy with the video consultation, it was fast and the Nurse Practioner Dina covered every question I had.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Simple

Convenient

Affordable

No “cons” were specified in this review

Posted on Dec 25, 2020

Quick, easy, eased my anxiety!

By Sara A., New Jersey, Verified Reviewer

I’ve used Lemonaid a few months back to help with a bad UTI and my doctor didn’t have any appointments immediately available. Had a quick consultation and was able to pick up antibiotics the same day! Fast forward to today with a quick 5-minute video consultation to ease my anxiety about a possible kidney infection which turned out to be just a muscle strain! Both experiences have been wonderful, quick, effective, and both doctors I was seen by were comforting and experienced. A great alternative to waiting for a busy doctor's office or urgent care, especially during this time from the comfort and privacy of your own home!

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Affordable

Easy

No “cons” were specified in this review

Posted on Dec 25, 2020

Very helpful and affordable

By Wade K., Knoxville, TN, Verified Reviewer

Since I do not have health insurance, going to the doctor for anything is daunting. I found Lemonaid Health because they advertised that they help with quitting smoking. I signed up and immediately saved $10 using a promo code. I scheduled an appointment for an hour from then. They called me on time, discussed my options, then quickly sent a prescription to my local pharmacy. It was so easy and fast. Most importantly, it was cheap, especially with the promo code.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Friendly

Fast

Cost-effective

No “cons” were specified in this review

Helpful Review? 1 Person Has Voted

Posted on Dec 23, 2020

NP was very professional and nice

By Julie T., Buffalo, NY, Verified Reviewer

They took time, even when my phone was acting like I neglect it, haha, but very compassionate. And I haven't gotten that far yet but I am ready for our journey!

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Compassion

Understanding

They listened

The connections

Posted on Dec 23, 2020

Depression and anxiety

By Tara L., Ramer, AL, Verified Reviewer

I LOVE the NP I spoke with who made me feel comfortable and not judged. She was very empathetic. She also listened and gave me options for my care plan. The options were something that I very much appreciated! Overall AMAZING!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Friendliness

Professionalism

Personable

Wait times

Posted on Dec 21, 2020

It saved me a trip to urgent care

By Shelby C., California, Verified Reviewer

My normal doctor couldn’t get me in for a UTI and I was looking at being a week out before they could see me. Thankful I gave this a try and it saved me a huge headache going to the urgent care for something so simple. This was super simple and I would definitely recommend it.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Quick

Discrete

Simple

No “cons” were specified in this review

Posted on Dec 21, 2020

Fast and friendly

By Karan T., Bedford, TX, Verified Reviewer

The process and wait time were exceptionally fast. Nurse practitioner Danielle was very polite and friendly. I will refer Lemonaid Health to friends and family.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Convenience

Very fast as speaking with someone

Nurse practitioner Danielle I was very friendly and polite

No “cons” were specified in this review

Posted on Dec 21, 2020

Excellent customer service

By Amanda T., Missouri, Verified Reviewer

I had an issue with shipping on a recent order and Lemonaid went above and beyond my expectations to fix it. They shipped out a replacement immediately and upgraded shipping for free. I’ve had previous good interactions with customer service as well when I wanted to switch from the mail order service to picking up at a local pharmacy and they made the process quick and easy.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Customer support

Range of services provided

Ease of use

No “cons” were specified in this review

Posted on Dec 21, 2020

One of the best medical experiences I've had

By Nicole T., Hoboken, NJ, Verified Reviewer

I got a UTI while in the US (I live in London). I called the customer service line who right away answered and put in an urgent need for my request. I was contacted by their doctor Mary who was so friendly and nice. The appointment was efficient, affordable, and I can't recommend it enough.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

People

Cost

Efficiency

No “cons” were specified in this review

Posted on Dec 21, 2020

Smooth process

By Lindsay P., Greencastle, PA, Verified Reviewer

Using Lemonaid Health is an easy and effective way to get treatment for a variety of medical concerns. The Nurse Practitioner offered prompt attention to my request. She was very easy to work with. The transaction was simple and smooth.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Prompt response

Seamless process

No “cons” were specified in this review

Posted on Dec 20, 2020

Quick and easy!

By Katlyn C., Gladewater, TX, Verified Reviewer

I’ve tried every other online birth control delivery service out there, Lemonaid is by far the easiest I’ve ever used. I had a 90-second phone call and now they’re shipping it out! Thanks Lemonaid!

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Easy

Fast

Professional

I didn’t find a place to put insurance in

Posted on Dec 19, 2020

Great work!

By Jordan M., Raleigh, NC, Verified Reviewer

I didn’t have to wait too long for a response - helpful when I’m just sitting here struggling with pain a little bit but not taking pain relief meds because the box said to hold off until after a medical consult.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Speedy/convenient response time

Reliable responses

They make sure to ask any questions they can to learn about my situation

No “cons” were specified in this review

Posted on Dec 18, 2020

Great price, so quick!

By Anonymous O., Houston, TX, Verified Reviewer

I created an account with Lemonaid to receive birth control. Within an hour I was called by a doctor to speak with and make sure it was the right birth control for me and safe to take!

After the phone call, the birth control was available to pick up from my local pharmacy within an hour.

The whole experience took only 2 hours! This is so much quicker than the traditional method! I do not have insurance and this option was so affordable!

The doctor was aware of my other medications and able to inform me that this pill would be safe to take!

GREAT experience!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Quick

Affordable

Simple

No “cons” were specified in this review

Posted on Dec 17, 2020

Always a pleasant experience

By Amanda P., Gate City, VA, Verified Reviewer

I have been using them for several years now and it’s always been a quick pleasant experience. My Rx is sent to my pharmacy where I work within minutes typically. Definitely recommend.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Fast

Affordable

Friendly

No “cons” were specified in this review

Posted on Dec 15, 2020

Wish I had Dr. Liu for my personal physician

By Shari B., Emporia, KS, Verified Reviewer

Wow! Dr. Liu was so friendly and thorough! When I got off the phone with him, I told my husband that I wish all physicians were that interested in my health. Keep up the good work!

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Care and concern for me

Ease of use

Knew my health record

Not 24 hours

Posted on Dec 15, 2020

An advancement for women’s health

By Madison M., Tucson, AZ, Verified Reviewer

I really appreciate the quick and easy process you provided for my birth control consultation. I have been on the same BC for a few years and needed a prescription but due to Covid/work schedule finding a local doctor that could get me in soon seemed impossible. Thankfully, some searching brought me across this website to try. I haven’t received my RX yet but I just ordered today and will call my pharmacy to verify. The whole process was quick and they ask questions just as a normal visit would go but over the phone. I will definitely use this service again! Also, thank you for making birth control more accessible!

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Quick process

Fair pricing

No “cons” were specified in this review

Posted on Dec 14, 2020

Very pleased

By Eszter H., Columbus, OH, Verified Reviewer

I’m very pleased with the service! My medicine always comes right on time, the people are always very nice and helpful, all my questions are always answered. They also answer almost always right away, which is a pretty good advantage too.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Posted on Dec 10, 2020

Reliable and easy to use

By Gabby N., Corpus Christi, TX, Verified Reviewer

I've been using Lemonaid Health for a couple of months now and it's been great from the start. My immediate family (grandparents, mother, and young daughter) and I are all at high risk for developing complications from COVID-19. I lost my insurance earlier this year, when I needed to stop working, and this has been an affordable option for me. The doctors and staff are all very friendly and professional. I've also received my medication within 2-3 days as promised and they are good about trying to work around your schedule for an appointment.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Convenience

Reliability

Communication

No “cons” were specified in this review

Posted on Dec 9, 2020

Straightforward check-ups

By Zabrina G., College Station, TX, Verified Reviewer

Lemonaid has made it easy for me to get birth control without worrying about cost or taking the time off of work to sit in a doctor's office.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Cheap

Quick

Online

No “cons” were specified in this review

Posted on Dec 9, 2020

Great company

By K S., Texas, Verified Reviewer

I started experiencing UTI symptoms, went on the website, filled out the questionnaire, got a call within 30 minutes, and my prescription was sent to the pharmacy. Lemonaid Health is a great company. It’s also inexpensive when comparing prices of urgent care when you don’t have insurance.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Quick

Great staff

Convenient

No “cons” were specified in this review

Posted on Dec 9, 2020

Focused and helpful

By Jennifer P., Portland, OR, Verified Reviewer

The doctor had reviewed my questionnaire thoroughly and was familiar with Ehlers-Danlos, which I really appreciated, as many doctors I have interacted with are not familiar, or have an outdated understanding with pre-2017 information. So that immediately put me at ease. He answered all of my questions, was careful to note potential drug interactions, kept the visit focused and efficient, and recommended a treatment I feel comfortable with, that is tailored to address my specific situation. It felt much less overwhelming to use Lemonaid, took very little time out of my day, and was much faster than going through my insurance, and I felt like I got my questions answered thoroughly which put me at ease.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Efficiency

Attention to detail

Accessibility

No “cons” were specified in this review

Posted on Dec 9, 2020

Easy access to healthcare

By Kelsey W., Chicago, IL, Verified Reviewer

The app is easy to use and I was super happy to get medical care without having to leave my house! I loved that I could use the camera on my phone or computer to take the pictures the app needed. With Covid being so scary, getting help without going to a doctor’s office is great!

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

All is easy to use

Convenience

Fast

No “cons” were specified in this review

Posted on Dec 9, 2020

It was great, thanks

By Barry M., Lake Havasu City, AZ, Verified Reviewer

It was fantastic right from the start compared to the hassle of going to my regular doctor for something simple as meds. I like that it is an easy and simple system that most anyone can use. I look forward to using this system now and into the future for all my medical needs that don’t require a doctor appointment, thank you!

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Private

Easy to use

Simple

No “cons” were specified in this review

Posted on Dec 9, 2020

Phone consultation

By Melissa M., Salem, OR, Verified Reviewer

Trying to quit smoking without medical insurance is almost impossible. Thanks to your company and the great doctors and nurses and team I am now on my way after 38 years as a smoker.

Very awesome customer service and medical help. It will truly save my life.

Thank you.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Professional

Calming

Helpful

No “cons” were specified in this review

Posted on Dec 8, 2020

Quick, helpful, and very kind

By Paige T., Portland, OR, Verified Reviewer

I have never used this app before, but I will absolutely use it again if I need help. Danielle was awesome. She was kind, thorough, and very helpful. I am the kind of person to just not go to the doctor for as long as I can help it, that is going to change now. I have not had this easy of a time with doctors in years, 10 out of 10 recommended. Aside from how wonderful my experience was, it was also extremely affordable. I really have no complaints whatsoever.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Quick

Thorough

Informative

The app crashed when I accidentally hit back

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