Lemonaid Health Reviews

Ms. Danielle Jansen was absolutely amazing. After filling out my initial questionnaire I was told I had to do a video appointment so I clicked on it and didn't wait in their "waiting room" even 5 minutes before Ms. Jansen was on the video call. She was very welcoming, informative, and most importantly she read through all the extra I added on the questionnaire, which was a huge relief. I get my perception tomorrow in the mail and I just had my video conference today!

Bottom Line: Yes, I would recommend this to a friend

Trisha was wonderful and I feel more better than I did before talking to her about my mental health issue and she helped me with everything.

Bottom Line: Yes, I would recommend this to a friend

For the last 6 months, I’ve been suffering with depression that caused me to quit my job and lose my health insurance. I didn’t think I had any options for affordable care without insurance but had gotten to a point where I realized I needed the help of an antidepressant to get me on my feet. So glad I found this app! It was helpful to have such a convenient service to get in touch with a health care professional from the comfort of my home, especially since small tasks - like getting out of bed - have become difficult considering my poor mental health.

I received my call about 40 minutes after completing the questionnaire, so make sure you have ample time to spend in the virtual waiting room. Brittany was friendly, knowledgeable, and thorough. Our call lasted 15 minutes or so which is longer than most doctors at a physical location have spent with me. It was helpful that I already have experience with antidepressants and know what works for me.

I highly recommend this to anyone who is low on funds, doesn’t have insurance, or is overwhelmed with making and attending a physical doctor's appointment. They’re shipping my medicine and it’s promised to arrive next day. Here’s to better health!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

I love Lemonaid! No more waiting hours in line at a doctor’s office for a refill of a prescription. Your health data is taken into consideration and you can have it delivered through what your insurance provides (ex: express scripts).

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Natalie is very helpful and caring as are all of the providers I have seen. The convenience and affordability of this service is a wonderful alternative to traditional therapy. Overall, Lemonaid has exceeded my expectations.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Lemonaid is far better than Pill Club/Nurx. I have never received a late package, and I’ve never waited beyond one business day to hear back from them about a question. They also have a far broader spectrum of pill options. They are also far better about serving my state (Utah) than other BC delivery options.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Friendly, knowledgeable people who are happy to help and answer all questions. I have been using for some time and no complaints.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Where do I even start. Let's just say that this company has the absolute best Doctors and Nurse Practitioners with the Depression and Anxiety Department! They are very polite and they actually listen to YOU and your needs and concerns, not the other way around! Every time I have used this service, the experience was phenomenal and absolutely the best! I have refused to get the help I have seriously needed for over 6 years now because I didn't want to go to my local Doctor's office due to the way they make me feel. I always felt like they were very judgmental, rude, unaffordable, and my biggest problem was the thought of them judging my past and then treating me as if I'm not human. With Lemonaid, I do not have to be judged or starred at or worry that the Doctor isn't even going to listen to me when I address my concerns! Lemonaid has literally been the best thing to ever happen to me, honestly! I paid $5.00 for my first month and that has paid for every message sent back and forth with the Doctors, my prescription, and to have it overnighted!

After the first month, it's $95 a month, you seriously can't beat that anywhere! I highly recommend using this service! It has been a true blessing in my life, so let it be in yours too!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

This visit is my second and much like my first visit it was easy and professional. It's a great option for people who are uninsured to get a financially practical doctor visit. Sometimes you as an individual know what your body needs (UTI in my case) but the over-the-counter isn't enough. This app is a great experience! Highly recommend.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Trisha was awesome today! She was pleasant and took the time to answer all of my questions! I love how fast my prescription gets to me after each phone session. I recommend Lemonaid Health to everyone!

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Quick, convenient, and easy. Thank you. Daniel Jansen is extremely easy to talk to, and got back ahold of me when she said she would. Everyone was very friendly. Will continue to do my business with Lemonaid.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

It has been great. The app, the nurses, the reminders, and fast delivery. Absolutely no complaints. Danielle was extremely helpful. I love how quick they are on delivery.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

It's my first experience with Lemonaid and I'm very pleased with the professionalism of Dr. Liu, and Ms. Nosheen (NP). Prompt, clear, and helpful responses. Upon my visit at Quest Diagnostics, I had a very smooth, and punctual service, no issues with finding my Lemonaid file.

I'll definitely be continuing Lemonaid services as a future service.

Bottom Line: Yes, I would recommend this to a friend

I was very pleased with the level of care from the NP, very knowledgeable and gave me a sense that she cared about her patients. She gets 5 stars for sure, top-level!

For the platform, my recommendation would be set some type of expectation on when you will be seen. I sat glued to my laptop for over an hour in the waiting room - the message states if you leave and the doctor happens to arrive you will lose your place in line. Suggest notifying when the doctor will be available within the next 15 minutes. This would make your customer happier.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

I wish the monthly costs weren’t so high, but I do enjoy the immediacy of my prescription and the availability of appointments.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Took me a while to get connected, my phone had a lot of issues. But everyone was so great and helpful. My NP Emily was easy to talk to and it was a quick appointment (in a good way).

I just needed an RX to get me through until insurance coverage and this is a good solution.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

I have a lot of anxiety going to doctors' offices and calling to set up appointments, being placed on hold, etc. This exceeded my expectations. They were amazing and made me feel comfortable.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Quick and easy. Was able to get antibiotics within a few hours. The woman I spoke with on the phone was very informational. Thank you guys so much.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

I talked to Natalie Desseyn, NP, she's amazing and very helpful. The service at Lemonaid Health is very worth it. Definitely worth the money and I feel great with what they have prescribed me for my anxiety. I’m taking Lexapro. I feel great.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

I am a first time user of the site and was very pleased with how the online visit went. I felt like I was being heard and my needs were met perfectly. I would highly recommend this service to anyone looking for online medical services. Especially during this pandemic. It saved me from having to go into a physical office, waiting in a waiting room with other sick people. My prescription was called into my pharmacy immediately with no issues.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

I had a very easy and helpful conversation with Dr. Andrew from Lemonaid. I am looking forward to getting back on track with preventatively managing my migraines.

Bottom Line: Yes, I would recommend this to a friend

Although I don’t like doctors, Lemonaid is able to provide an alternative solution for those who don’t like or don’t need to see a doctor for a basic refill. That’s awesome.

Bottom Line: Yes, I would recommend this to a friend

The whole process was simple and easy. My provider, Danielle, made the entire transaction as simple as answering a few questions. I will recommend this service to anyone who could benefit from this.

Bottom Line: Yes, I would recommend this to a friend

I have been using Lemonaid for years. I cannot compliment their staff enough, they are so helpful and accommodating. Service is smooth and flawless and prices can not be beat! I adore them and recommend them to anyone who needs a service they can help with!

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

They asked for just the info they needed and got me my prescription while keeping me from the doctor's office during the pandemic all within less than 24 hours. This is the first health app to not ask for my weight, which is great because I can't keep a scale in my home due to my past with disordered eating. Thank you for that!

Bottom Line: Yes, I would recommend this to a friend

I have been using Lemonaid for a little over a year, and have absolutely LOVED it. From the first visit on, everyone I’ve had the pleasure of associating with there has shown attentiveness, and concern for my well-being, and has been willing to work with me on a treatment plan.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Great, my NP was awesome. Very attentive personal and helpful. She was knowledgeable and did not make me feel uncomfortable.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend