Lemonaid Health Reviews

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Lemonaid Health

Overall Rating

4.9

1473 Customer Reviews

Summary

Lemonaid Health is a telemedicine company that provides online access to board-certified doctors who can diagnose and write prescriptions for common medications. Learn how customers are rating this service.

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Customer Reviews

4.9 Stars out of 1473 Reviews
5 Star:96% 4 Star:1% 3 Star:0% 2 Star:0% 1 Star:0%
99% Recommend This Company
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Posted on Feb 16, 2021

Very helpful

By Chantel S., Sacramento, CA, Verified Reviewer

She listened and helped talk thru issues I was having and helped me to get the medication needed. It was a short video call that helped me immensely.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Convenient

Easy to use

Helpful

No “cons” were specified in this review

Company Response from LMND Medical Group, Inc

Feb 17, 2021

Hi Chantel! It's always great to hear that our caring doctors and nurse practitioners are able to talk through your issues and prescribe medication that helps. We strive for a 5-star visit every time and please let us know what we can do to improve your experience. Our Patient Support team is available if you have any questions or concerns at 415-926-5818. We look forward to helping you again soon!

Posted on Feb 16, 2021

Attentive and knowledgeable

By Elizabeth D., West Springfield, VA, Verified Reviewer

Definitely a positive experience using this service. They were able to help right away and were very knowledgeable. Highly recommended.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Ease of use

Knowledgeable

Fast service/turn around

No “cons” were specified in this review

Posted on Feb 16, 2021

Great app!

By Yurie M., Jacksonville, FL, Verified Reviewer

I have been using this app for years and I am in love! The first time I used it was because I didn’t have any medical insurance and I still wanted to protect myself from pregnancy. Lemonaid Health made it happen! The app is so easy to use, super convenient, I can have a doctor visit at the comfort of my home and the prescription gets sent to my pharmacy in less than an hour! I have recommended this app to so many of my friends and family! Super great app!

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

No insurance, no worries

Very convenient

Nurse/doctors are very friendly and fast at everything

No “cons” were specified in this review

Posted on Feb 16, 2021

Absolutely amazing

By Joseph L., Harrisonburg, VA, Verified Reviewer

Natalie was absolutely amazing. She talked with me. Made me smile, asked everything to get me the right help. Went over all the details for what to expect.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Very informative

Actually cared

Was there

No “cons” were specified in this review

Posted on Feb 16, 2021

Great service!

By Lisa H., Houston, TX, Verified Reviewer

Easy and the NP I spoke with is amazing. She listened to all my concerns and made me feel comfortable. I will be continuing the service.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Easy

Attentive

Moral

Wait time

Posted on Feb 16, 2021

Perfect for today

By Elena R., Katonah, NY, Verified Reviewer

Lemonaid makes it so easy to stay home when you're sick - as long as you know what's wrong. I love my doctor when I need his expertise. But when it's just another bout of the same thing, it's so nice not to leave home, get exposed to sick people, and spend a lot on a visit. Lemonaid is the perfect solution. And the NP Dina was lovely.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

I can stay home

It's quick - very responsive

They check that it's the right diagnosis

No “cons” were specified in this review

Posted on Feb 15, 2021

Great care and knowledge

By Ronald P., Brooklyn, NY, Verified Reviewer

NP Nosheen Noorali was exceptionally warm, caring, knowledgeable, and efficient at pinpointing my needs and communicating her understanding of my situation. She was thorough in her reasonings behind her recommendations and explanations of potential side effects. A brilliant meeting.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Care

Efficiency

Thoroughness

Brevity of consultation

Insurance not accepted

Posted on Feb 15, 2021

Fantastic service!

By Jordan O., Chicago, IL, Verified Reviewer

The NP I spoke with was knowledgeable, super friendly, and knew what to prescribe (beyond what I thought I needed!). Very happy with the call and will return soon!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Friendly

Fast

Personalized

No “cons” were specified in this review

Posted on Feb 15, 2021

Making progress with each appointment.

By Sarah B., Tipp City, OH, Verified Reviewer

All the medical staff has been great. Trisha is very understanding and personable. I believe I have spoken with her a few times prior and she handles my appointment calls very well. I feel I am speaking to someone that is listening and cares about my health and mental progress.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

The demeanor of the staff is very personable and makes me feel talking about my mental health struggles

The convenience of being able to make phone appointments

Follow up communication, they always send me a follow-up message and keeps me on track

No “cons” were specified in this review

Posted on Feb 15, 2021

Debra was great!

By Taylor B., St. Augustine, FL, Verified Reviewer

Debra what super friendly, knowledgeable, and helpful. She listened to what I had to say about my experiences and then made recommendations based on my specific circumstances.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Convenience

Cost

Accessibility

The waiting room should have a "you’re __ in line" or some kind of indicator of time until speaking with someone

Posted on Feb 15, 2021

Convenient, privacy, professionalism

By Donald S., Orlando, FL, Verified Reviewer

Great so far but I’m new to your company but heard great things about it from friends and coworkers, and I did my online research.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Convenient

Priced right

Privacy

No “cons” were specified in this review

Posted on Feb 15, 2021

In the knick of time

By Jasmine M., Detroit, MI, Verified Reviewer

I was not sure about them but they were there for me when I needed them and no one else was willing to help me. The provider came on the line and listened to me as well as had an overall understanding of my medical history and needs.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Availability

Willingness to help

Affordable

Prescription availability

Posted on Feb 13, 2021

Extremely helpful and quick

By Alba R., Enfield, CT, Verified Reviewer

I've used this site for birth control and UTI treatment. They were extremely helpful and fast. Their remote service is also incredibly useful during a pandemic, when it's stressful to go to a doctor's office in person.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Fast

Remote

Good treatment

No “cons” were specified in this review

Posted on Feb 13, 2021

Efficient, thoughtful, and kind service! We are so lucky this resource exists.

By K W., New Jersey, Verified Reviewer

This service was recommended by a friend. During these challenging times when it is so difficult to go anywhere, or see a healthcare practitioner in-person, having remote and video access to discuss mental health needs is fantastic. The practitioner was thoughtful, smart, efficient, and effective.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Efficiency

Kindness

Medical savvy

No “cons” were specified in this review

Posted on Feb 12, 2021

Danielle is an amazing person!

By J. M., Anaheim, CA, Verified Reviewer

This has been one of the best experiences I had interacting remotely with any healthcare professional. In this particular case I was assisted with Danielle, an NP, and I was delighted by her assistance. She assailed any misconceptions I might have had regarding telemedicine. I am so happy with the service I received from the company and from Danielle that I will ensure to refer others to this great service. Now I just hope that all future interactions with the company are as great as the one I had today.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Danielle, NP

App was easy to use and has a great design

Efficiency and thoroughness of service

The only thing I didn’t like was the slow typing feature on the app when I had to fill out the questionnaire

Posted on Feb 11, 2021

Great service, even better Nurse Practitioner!

By James B., Superior, CO, Verified Reviewer

I was a bit skeptical regarding online medical services, but boy was I surprised! Debbie was very knowledgeable, helpful, and gave me insights into my condition I didn’t have before. Highly recommended service for your ‘emergency’ medical needs!

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Speed

Ease of use

Knowledge and assistance from NP

Only able to get one month of medicine

Expensive for one month of medicine

Posted on Feb 11, 2021

Reliable

By Madison F., Fort Worth, TX, Verified Reviewer

I have been using Lemonaid for a few months now because I struggled to get in with a psychiatrist. The doctors and NPs have been very good about listening to me and taking feedback to ensure that we find the right prescription to treat my depression and anxiety.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Attentive

Value my feedback

Flexibility

I would prefer to meet with someone in person

Posted on Feb 10, 2021

So easy and convenient

By Molly L., Boston, MA, Verified Reviewer

The staff is incredibly friendly and quick. Their message tool allows you to quickly contact them with any questions or changes you need to your prescription. They always respond to me within an hour.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Quick

Easy

Friendly

No “cons” were specified in this review

Posted on Feb 10, 2021

Great experience!

By Tara P., Revere, MA, Verified Reviewer

Sara NP was very pleasant and even more helpful. She answered all of my questions and addressed all of my concerns. Without the hassle of going to the doctor’s office, from the comfort of my own home, I was able to get the treatment that I needed. I highly recommend using this app! It is very affordable, the doctor that I spoke to was very nice to talk to, and I was very comfortable talking to her about all the problems that I have. The medication that was prescribed is already waiting for me to be picked up in a pharmacy of my choosing and there is also an option of getting a monthly prescription of preventive medication for cold sores that is going to be auto-shipped and auto-charged. Thank you, Sara!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Affordable

Convenient

Good doctors

Great service

Fast service

No “cons” were specified in this review

Posted on Feb 10, 2021

Wonderful

By Chandler T., New Jersey, Verified Reviewer

I had my call with the NP. It was short, sweet, and to the point. She made me feel very comfortable and I feel like I have hope finally. She went over many options with me and the cost point is amazing. This is something that I have been nervous about discussing with anybody for a while now so I feel happy that this service is available and very happy with the care I was provided with. The fact that my medication is going to be shipped overnight is truly five-star service.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Friendly staff

Cost

Convenience

Wait time

Posted on Feb 10, 2021

Easy, quick, stress-free

By Jocelyn P., Georgia, Verified Reviewer

I was so frustrated with this because I was in the waiting room page for a while and I had just given up. But not long after that, I got a text, email, AND a phone call letting me know they were ready for me and I could join the video. My doctor was super understanding and probably one of the first times I didn’t feel ignored or rushed. I did not realize healthcare could be THIS easy.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Convenient appointments

Price

No “cons” were specified in this review

Posted on Feb 10, 2021

Natalie from Lemonaid was very helpful!

By Jakob T., San Marcos, CA, Verified Reviewer

Thank you, Natalie, for the painless visit, she was able to go through my medical history and get me a much-needed prescription that I lost through not having insurance anymore. What a relief!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Quick

Efficient

Friendly

No “cons” were specified in this review

Posted on Feb 10, 2021

Best doctor experience ever!

By Andrew E., Forest, VA, Verified Reviewer

I cannot believe how easy it was to use this app and get exactly what I needed DONE. My doctor was the sweetest lady I’ve ever met, I wish I could use her every time! She was understanding, helpful, and so kind! In-person doctor visits are a thing of the past. I will only be using Lemonaid from here on out! Best experience ever. I have absolutely nothing bad to say!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Friendly providers

Quick

Easy

No “cons” were specified in this review

Posted on Feb 9, 2021

Great consultation!

By Ryan G., Los Angeles, CA, Verified Reviewer

This review is only for the consultation so far as I haven’t taken the medication yet, but the video call was great. Felt super anxious about it for some reason (and don’t normally have anxiety as a problem) but Natalie was wonderful at answering all my questions and reassuring me. It felt like I was talking to a friend and laughing far too much for a consultation about dealing with depression. Looking forward to continuing the journey to improvement!

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Ease of use

Friendliness of representative

Time saved

No “cons” were specified in this review

Posted on Feb 8, 2021

Lemonaid Health

By Conner R., Palm Bay, FL, Verified Reviewer

Great service. User-friendly process. The convenience factor cannot be understated. NP Danielle Jansen was extremely friendly and candid, not that I would expect anything less from a nurse practitioner. 10/10 would recommend.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Convenience

Speed

Simplicity

No “cons” were specified in this review

Posted on Feb 8, 2021

Excellent help with medical issues

By Jeremy T., Fort Worth, TX, Verified Reviewer

I spoke with NP Brittany Rider who offered expert medical advice on a variety of issues to get me equipped with the appropriate medication for my personal health and well0being. Thank you for your help, NP Brittany!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Quick response

Medical expertise

Patient focused

No “cons” were specified in this review

Posted on Feb 8, 2021

Really easy

By Andrew A., New York, Verified Reviewer

I had been putting off making an appointment for a while and I finally decided to do it. In the end, it was so much easier than I thought. I definitely recommend.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Well organized

Easy process

Helpful and friendly nurse practitioner

No “cons” were specified in this review

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