Process was good. NP was very knowledgeable and caring. Punctuational with appointment time sure beats waiting in a Dr’s office.
Length of Use: 1–2 years
Bottom Line: Yes, I would recommend this to a friend
Summary
Lemonaid Health is a telemedicine company that provides online access to board-certified doctors who can diagnose and write prescriptions for common medications. Learn how customers are rating this service.
Posted on Mar 4, 2021
Process was good. NP was very knowledgeable and caring. Punctuational with appointment time sure beats waiting in a Dr’s office.
Length of Use: 1–2 years
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Easy
Affordable
Knowledgeable
No “cons” were specified in this review
Posted on Mar 3, 2021
It was a very easy process and Mary was very kind and caring. I did not feel judged or like I should be embarrassed at all.
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Easy
Kind
Reasonably priced
Wish I could get the Rx faster
Posted on Mar 3, 2021
My experience was really good. I was nervous at the beginning but started feeling more comfortable. I didn't feel rushed or anything! I am very happy I decided to do this!
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Professional
Nice
Convenience
No “cons” were specified in this review
Posted on Mar 2, 2021
I was in a very dark place and with two kids I was unable to get out and take care of myself. With the help of Lemonaid I am getting back to a healthy mindset and able to care of my children and my family in the comfort of my own home. Their customer service line goes above and beyond and wait times are never long at all! The doctors and nurse practitioners are always kind and understanding and make sure they answer and fulfill all your needs. I 100% recommend this service!
Length of Use: 3–6 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Customer service
Helpful and quick appointments
Thorough questionnaires to ensure accurate medications are prescribed
No “cons” were specified in this review
Posted on Mar 2, 2021
My provider Trisha Dmytruk was great. The entire process was easier than I would have ever imagined. Dr. Dmytruk was very compassionate about our conversation and confident in treatment recommendations. I am so grateful for Dr. Dmytruk and Lemonaid!
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
My provider Dr. Trisha Dmytruk
Simplicity of process/ease of access
Short wait times
No “cons” were specified in this review
Posted on Mar 2, 2021
I’ve been using Lemonaid for a few years now. I have rarely had any hassles and if I have any problems or concerns they are quickly addressed. My visits are always so fast and the nurse practitioners are so knowledgeable and friendly!
Length of Use: 2+ years
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Fast service
Knowledge staff
Great customer service
No “cons” were specified in this review
Posted on Mar 2, 2021
So much easier than waiting around for a doctor's visit! Knowledgeable and friendly. Great experience. During Covid, this was the perfect solution for me and I will continue to use this service even after the pandemic!
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Easy
Fast
Convenient
No “cons” were specified in this review
Posted on Mar 2, 2021
Lemonaid Health was helpful with two of my ongoing issues. I recently moved to a new city and have not yet established a new medical relationship. My prescriptions were "running out" and through Lemonaid's interviewing process they were able to prescribe appropriate medicines to alleviate the problems. An excellent firm that I would recommend to anyone.
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Professionalism
Well-informed staff
Prompt service
No “cons” were specified in this review
Posted on Mar 2, 2021
The questionnaire was both in-depth and easy to fill out. Response time was quick and full of helpful information, as well as being discreet for sensitive matters. I would highly recommend this service!
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Easy
Knowledgeable
Convenient
Pricing could be more transparent
Not covered by insurance
Posted on Mar 2, 2021
Mary was fantastic, I have a new phone that I'm not familiar with and she helped walk me through getting my app set up correctly and then took great care with making sure I had the right prescriptions for my needs!
Length of Use: 2+ years
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
The care given to your patients
The knowledgeable team
Ease of use
Small glitch with the app using Android but resolved by Mary
Posted on Mar 1, 2021
Easy-to-use application, great speedy response times. Overall great service! Doctor was very quick and responsive. Would highly recommend this company and treatment route!
Length of Use: 1–2 years
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Discrete
Fast
Easy
No “cons” were specified in this review
Posted on Mar 1, 2021
I have used Lemonaid several times in the past year and they have always been quick to contact me. Every medical professional I've talked to through Lemonaid has been helpful and kind.
Length of Use: 6–12 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Professional
Quick response time
Helpful
No “cons” were specified in this review
Posted on Feb 27, 2021
Natalie was incredibly patient and helpful when I described my issues to her. She had a lot of experience in the area and made recommendations based on my feedback about previous issues/concerns. She was super friendly and great to speak with.
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
The ease
The help
The practitioners
No “cons” were specified in this review
Posted on Feb 27, 2021
I’ve been dealing with anxiety and some depression for most of my life, I’ve sought help in the past, but I finally felt listened to today. I was greeted by a friendly face and it was easy to talk to them about what has been going on in my life when I’m typically more hesitant to do so.
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Very friendly
Listened
Very informative
No “cons” were specified in this review
Posted on Feb 27, 2021
Overall it has been a great experience, it was easy to submit pictures. Received a call from Mary about my treatment. Was done in a quick and effective way.
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Reviews
Easy to do business
Convenient
No “cons” were specified in this review
Posted on Feb 26, 2021
Great! Easy to communicate my needs and was able to express my concerns with no problem. Dina is awesome. She listens and is very helpful. Explains all things very well.
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Communication
Easy
They listen
No “cons” were specified in this review
Posted on Feb 25, 2021
She asked great questions and really listened to my responses. Very satisfied with her explanation and her care today. The convenience can't be beaten for accessing quality care.
Length of Use: 1–2 years
Bottom Line: Yes, I would recommend this to a friend
Posted on Feb 25, 2021
Between Covid and working 60 hours a week I literally have no time for anything. Especially going to the doctor to get antibiotics for a UTI. A quick questionnaire, a quick pleasant conversation with a nurse, and boom, an hour later I can pick up my antibiotic.
Length of Use: 1–2 years
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Quick
Convenient
Great customer service
No “cons” were specified in this review
Posted on Feb 25, 2021
I spoke with Trisha. She’s so helpful and caring! I’m new to this and so happy we have this virtual technology to help us get the medications we need.
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Virtual
Fast
Safe
No “cons” were specified in this review
Posted on Feb 25, 2021
Just completed my first visit. Have already saved so much time, money, and stress over using a traditional in-person mental healthcare service. Quick, easy, and friendly service is very much appreciated in my busy hectic life. I put off seeking help for months because I did not want to find a provider who took the right insurance, that was conveniently located, and take time off work to get an appointment. Overall I am very pleased and already recommended the service to family. Wish I would have known about it sooner.
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Convenience
Cost
No “cons” were specified in this review
Posted on Feb 25, 2021
Second year using Lemonaid health. Unimaginably convenient and fasst! Initial process was super easy and painless and the prescription renewal this year was even easier! Also, customer service is top-notch!
Length of Use: 1–2 years
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Customer service
Convenience
Speed
No “cons” were specified in this review
Posted on Feb 24, 2021
I didn’t like the odd app feature where you're required to not swipe off the app for any reason, even to call them, or you’ll lose your place in line, I had to use the web browser instead because my version of the app was malfunctioning. I think that’s a serious app flaw.
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Convenient
Efficient
Confidential
The app waiting room
Posted on Feb 24, 2021
Thank you for this service. It is so helpful to those who work long hours and are unable to make appointments within the typical workday. Tricia was very thorough and helpful.
Length of Use: 1–2 years
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Convenient
Timely
Easy
No “cons” were specified in this review
Posted on Feb 24, 2021
Had some problems with a spike in anxiety, heard about Lemonaid from a friend and tried it out. Even though service was quick I genuinely felt like they cared and wouldn't just pass medication out to anyone, so them being very responsible is another plus. Not to mention that you can have as many consultations as you need.
Length of Use: 3–6 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
No hoops to jump through
Kind sympathetic people
Quick service
No “cons” were specified in this review
Posted on Feb 24, 2021
Helpful and extremely kind NP. Easy and straightforward. It was a quick process that was still human and caring. My NP was very clear and helped me see a pattern in how I was feeling.
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Easy
Convenient
Helpful
No “cons” were specified in this review
Posted on Feb 23, 2021
The person I talked with was very knowledgeable, compassionate, and understanding. I needed help right away and this company provided that. I would definitely recommend it to someone in my situation.
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Quick service
Knowledgeable associates
No “cons” were specified in this review
Posted on Feb 23, 2021
This was so convenient and super helpful. NP Danielle was incredibly easy to communicate with and I felt much better about my current situation. Thanks again.
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
The convenience
Easy to talk to and communicate
No “cons” were specified in this review
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