Knix Reviews

I have five Knixwear bras. It took me a while to realize I was ordering a size too small as I am 34C and ordered a 4. Even with that, they are incredibly comfortable. I now have two size 6's and am loving them.

Each time I've had a problem with a size they have immediately sent me a replacement and told me to keep the first one and give it to a women's shelter so it's not wasted. I have never wanted my money back as even when the size was off, they are so much more comfy than my expensive underwire bras.

Their service is excellent. I am very impressed. I have been buying their bras and panties since they started and don't see myself changing to anyone else.

Bottom Line: Yes, I would recommend this to a friend

I sent three email requesting them to address a price issue and never heard back from them. Bad customer service. To add more, at 180 words at least, I’ll say call call call back your customers. Stop hiding and post your phone number for people to call you.

Bottom Line: No, I would not recommend this to a friend

I ordered the evolution bra. The material is very thin and flimsy, but it’s soft and does feel comfortable on. The issue is it fits MUCH too small. According to their size chart, I’m a 32DDD which puts me at a size 6.

I can barely squish into the bra. When I’ve finally packed myself in, I’m left with spillage into my armpits, over the top of the bra and left with a weird uni-boob with nipples that show through a t-shirt because the material is so thin.

They don’t do refunds, only exchanges. I’m really not keen at all to size up as I highly doubt one size up will fit any better, and after this experience, I don’t want to bother with the underwear or any other products.

Very misleading and misrepresented, and sizes are completely off.

Spend your money elsewhere!

Bottom Line: No, I would not recommend this to a friend

Everything fit small.

I had to put all of the bras on backwards, spin them around, and contort myself to get into the straps.

I was spilling out of the sides of the Catalyst bra, and the straps were maxed out, so there is no way they would have crisscrossed on the back. The pads in the Padded 8-in-1 Evolution bras are insufficient for modesty and float inside the material like a cheap bikini top. The squished the top of my breasts and gave me a deformed uni-boob.

The leak-proof panties were a monumental fail. Three styles leaked in about an hour on a light day. Do not use them as primary protection. Perhaps they would work as a backup for a Diva Cup?

Consider getting a size larger for everything you buy.

Bottom Line: No, I would not recommend this to a friend

I thought I'd try out Knixwear's products so I bought a bra and panty and a tank. After I received the box, I saw that I couldn't return the panty even if I didn't try it on. That was annoying, but okay.

I tried the bra and the tank and absolutely hate how they shape my body. It flattened my chest and squished it out the sides.

I tried to do a return, but I can only get store credit.

I don't want store credit - getting a different color isn't going to make me like their products! When I wrote to customer service, they reiterated I could only get store credit.

What a waste of money!

Bottom Line: No, I would not recommend this to a friend

I purchased prior to Black Friday and now they are saying I purchased during the Black Friday event and won’t refund my credit card. They have no product that I would be interested in. They need to not be scammers.

Bottom Line: No, I would not recommend this to a friend

As of right now, I will not be shopping or recommending Knixwear to anyone due to the extreme lack of customer service! I have been trying since Black Friday to contact someone due to an error in my order. Not only have I not been able to talk to anyone, I have also missed out on the sale and am not even sure if I will be getting my order. I simply wanted to fix the error, the lack of customer service baffles me. Extremely frustrated and disappointed with Knixwear customer service.

Bottom Line: No, I would not recommend this to a friend

I ordered 5 pairs of black large Knixteen underwear several months ago. They are amazing. When I went to reorder, I was sent similar, but definitely different underwear. The back of the old ones had an X, the back of the new ones have a KT instead. The new ones are much tighter. The new Large is too small for me, and I am a thin woman. I asked customer service but they never would answer why the new underwear is different. That is a ton of money in the trash, as they DO NOT refund or exchange underwear.

Bottom Line: No, I would not recommend this to a friend

First off, both phone numbers on their website DON'T WORK. I purchased a bra on October 24th. Just looking at it and measuring it against my other bra, I knew it would not fit. I went on their website to find out how to return it. Nothing, although it tells me to go to a certain page on their website. Then for some totally inexplicable reason, I received another perky little message from them stating that the bra I had just ordered would be arriving in the next few days. Huh?? I want to SEND back a bra, not purchase another that doesn’t fit! Next, I ordered a t-shirt and a top. I paid for these two items. So now, I’m stuck with a bra sitting here on my desk, another bra which I refused when the post person delivered it, and an order for over $120 which I have not received yet.

What’s with this company? I just want either my money back for four items or money back for two items and the other two items delivered.

Bottom Line: No, I would not recommend this to a friend

I bought the evolution padded and unpadded bra in size 8 first and then 7. I'm a 38DD. At first, I loved them. Over time and use, they made my breasts look horrible. They both warped on the edges close to the armpits, which makes them stick out and the pads are also warped. I cannot use tight-fitting shirts because of this. My breasts also do not feel supported at all. A total waste of money.

Bottom Line: No, I would not recommend this to a friend

$85.00 and they don't even put it together you get to do that. I'm going back to Natori - less money and it's all put together. Plus it takes a long time to receive the item. Now I am asked to post at least 180 characters so I will say this is likely a company that won't last long.

Bottom Line: No, I would not recommend this to a friend

I bought the evolution non-padded bra from a neighbor who ordered the wrong size for herself, and the size would fit me according to the Knix website. At first, I was very frustrated as the bra was too tight and their sizing system made me very angry. I stuck it out, and by the third time I wore it, the bra molded to my shape (even with washing it between each wearing), and I am now happy with the bra and fit. No issues, very comfortable. I do not find materials cheap like some of the other reviewers; I think it is a very good quality material. I am overall very happy with Knix Evolution...although I am not throwing out all my other bras as there are many other quality bras out there that I love, and Knix is only one of them.

Bottom Line: Yes, I would recommend this to a friend

I ordered the Evolution bra and I love it. I am plus sized and hate underwires. I find this bra very comfortable, and it stands up to repeated washing. I just ordered three more.

Bottom Line: Yes, I would recommend this to a friend

I love everything about the bras...amazing fabric, seamless, the potential to be super comfortable. Sadly for larger women, even the 8 and 8+ sizes they offer aren’t suitable. My other bras are 40DDD, which should fit based on their sizing guide. The Knix bras also moosh into a mono-boob and cause flesh-bunching on the back and under the arms.

I had very high hopes for this bra, as most conventional underwire bras (even professionally fitted ones) cause pressure points and, when the wire pokes out of the fabric, OUCH! They aren’t for long-term wear. Hopefully, with feedback and a bit more hands-on research with larger women, Knix can bring relief to the single most critical market for bras - larger women with larger breasts.

It’s all there, it just needs fine tuning.

Bottom Line: No, I would not recommend this to a friend

I ordered this a few months ago and it took a while to come as they oversold. That wasn't a big deal for me. I have used it many times now, and my biggest complaint is that the neckline is too high so you can see it under my dresses at the front and the back. I don't like that look. Also, it traps odor and doesn't wash away. I know it's meant to trap sweat, but I find it gives me a strong smell of BO that I didn't have before. The fact that it doesn't wash away is a problem. I recommended this to two friends who also noted this problem. I have stopped wearing this t-shirt as I would rather wear black and mask the sweat spots than smell really bad!

Bottom Line: No, I would not recommend this to a friend

I ordered a bra in my size, and it would not even come close to going around my body. I called in and they said to keep it (for what?), and they would send next size up. That came, and with an extender could squeeze into it, but the front bulged out, even those this next size up was a double D cup and I am a C, which was not the problem in the first place.

I now own two useless bras that I can probably use to hang bird feeders from?

Bottom Line: No, I would not recommend this to a friend

I actually love Knixwear despite all the negative reviews on here. Their thigh savers have been amazing under my dresses in the summer. The bra I purchased is just as awesome! I would say to order a size up in bras if you fall in the middle of two sizes though. I get it can be frustrating when it comes to returns, but it does state on the website. (https://knix-wear-canada.returnly.com/)

Bottom Line: Yes, I would recommend this to a friend

I at first I was so thrilled with my 6 new Knixwear bras! From the packaging to the soft material. I invested almost $300 in what I was sure was my long-awaited, comfortable, long lasting bra collection.

But sad to report that after only 3 months of wear, I only enjoy wearing 1 sole bra - the Longevity bra, but only in blue.

The Longevity bra in grey - the material is non-breathable and contributed to my developing a fungal rash in my cleavage from sitting sweat.

The "Evolution" padded bras - not only did the pads inside float and warp, they are now too loose to provide any comfort let alone support.

The Racerback bra had the same issues as the Evolution bra.

I wrote to Knix and included photos highlighting all of the rapid decline. They at first wanted to resize me. But I had already been through 3 sizes, so I requested a refund.

They refunded me for 2 of 6 - better than nothing. A big waste of excitement, time, and money.

Bottom Line: No, I would not recommend this to a friend

I ordered two bras and both offered insufficient support for a big bust. When I attempted to return them via the online return system, I was not allowed to request a refund, only a credit. This is not what I read when I ordered these bras or I would not have placed the order. There is no human you can talk to, no phone number, no response to a message on facebook. Sham or not? I say SHAM!

Bottom Line: No, I would not recommend this to a friend

I tried a Knixwear bra for the first time online. Size 5 was too big around the ribs so I exchanged for Size 4. It was too small in the front. I wanted to return but they would only give site credit, not a refund. I would not have tried the bra without a return guarantee as I did not know how it fit. Bait and switch.

Bottom Line: No, I would not recommend this to a friend

I ordered three tops and based on my size, I should wear a Small. I'm 5'3" 110 pounds. They were so tight, they hurt.

I tried for a refund, but no, I could only do an exchange. Okay, I'll try different products and go for a size medium. A couple of the items seem to fit, and I will be able to use them, but they aren't particularly comfortable...but not unusable either. But one item, which was on clearance, was so large that I could be six feet tall and it would still be too long in the trunk. The sizing of this item is in the extreme, the opposite of all the other items. It too is a Medium, but I probably need an Extra Small. Of course, since it was on sale, it's not refundable, and it doesn't even qualify for an exchange. So, I have this thing that is not sized in relation to any of their other products, and I can't exchange it, and it's like throwing money away.

The products themselves are quite cheap and not very comfortable. The prices seem way out of line with the quality. I gave them two chances and tried a variety of their products in the process. Save your money. These products are sized randomly, and impossible to get a good fit without several tries. And if you happen to take advantage of a price reduction take a match to your money, it will save you time and effort.

Bottom Line: No, I would not recommend this to a friend

I got a 15% off coupon that wasn’t taking 15% off. I contacted them to find out not all items qualify for the 15% off order. I personally think that when companies do this, they are jerks. Then I ordered the three mystery pairs of undies and I got three slate green. OK, so when they offer that deal, they have a color they want to get rid of, and you are just going to get one color.

Then I put them on. I thought, oh, these fit nice. Not pinching anywhere, feel really smooth and flat against the skin. I went to put my pants on, and they rolled down. So on top of them just not giving a crap about the consumer, their product is not that great for what you pay.

Bottom Line: No, I would not recommend this to a friend

I ordered a Racerback bra through a link on Facebook. The sizing was way off, and despite claims that it would not create a uni-boob, it created the worst uni-boob I’ve ever seen.

Because I used a promotion to buy it, I wasn’t eligible for a refund, just a store credit. What the heck am I supposed to do with that?

I gave a one-star review on their site. They don’t display it.

Bottom Line: No, I would not recommend this to a friend

I was excited when I read about Knix bras on a social media ad. I went onto their website and ordered several bras and a couple of pairs of panties ($213 worth) to try. I have ordered thousands of dollars of clothing and undergarment items online. Places like Victoria's Secret allows returns for unworn items. Even Bravado, a nursing bra, which I bought after having our first child allows returns if they don't fit. I did not look at the fine print on the returns (my bad, but this is the first time I have had such an unfavorable customer experience, so I rarely ever look at return policies because most online sites allow returns within 30 days).

After trying on the first bras I ordered (the day the shipment arrived), the material was too thin to be modest even with a shirt on. The panties were not all that comfortable, so I decided to return everything (the day after the shipment arrived). As I was trying to return online, everything was denied for a refund, and it only allowed me the option of store credit (the panties were not returnable). Ok even though that is frustrating because other websites allow panties to be returned, I at least wanted to get close to $200 worth of money back on the bras. Nope. Bras cannot be returned for a refund when on sale. Now because one of the styles of bras I ordered was on sale, it kicked the whole order into a return for store credit only mode. I emailed customer service and they were VERY SORRY but suggested to try other items.

I was upset but decided to give them the benefit of the doubt and try the one padded bra option, so I completed the exchange. At this point, there was nothing else on their website to order that I could wear so I knew I would be stuck with this order but I tried to be positive hoping that the padded bra would be my new favorite. So, I washed one up and put it on and within an hour of wearing it, I was hot and sweaty because the material wasn't breathable. I took it off and went back to my worn comfortable bras of another brand. I wanted them to work badly for them but now I am now out $200.

Disappointing, to say the least, and I will not ever buy from this group again. How is one supposed to know what will fit without trying on for comfort when buying online? I just placed another order for Victoria's Secret bras because they don't play games with returns and exchanges. I do not recommend Knix!

Bottom Line: No, I would not recommend this to a friend

I purchased two Knixwear bras. They didn't fit right and were super uncomfortable. No problem, I thought, their return policy said I could return within 30 days!

So that's exactly what I did. Returned both bras ($90 + shipping) and the policy stated that I would have my credit card refunded within 7-10 days once they received the bras.

I sent them back in April 2018, it's now July 13, 2018, and I've yet to see a refund. I've also tried to contact them via email (they do not give a phone number) THREE TIMES and have heard nothing.

If you choose to order Knixwear, you had better sure of the fit because their return policy is a joke in my experience.

Bottom Line: No, I would not recommend this to a friend

Knixwear measuring does not actually fit properly. I measured 3 times to make sure I measured according to their charts.

The tank was so tight I could not get it on. The V bra was loose on the sides and was loose on the back.

I am 60 years old and the fabric does not support the way the advertising says it does. I was under the impression I could receive a full refund if returned in 30 days. I receive an email for a gift card, not a refund.

So now how do I know what actually fits? I would not recommend anyone order these products.

Bottom Line: No, I would not recommend this to a friend

Unfortunately, I decided to try their bras based on the hype they put on their website about the bra.

I used their sizing chart to measure myself for a bra. They said I wore their size 3. I fell in the middle of the range for who would fit this size bra. So, it should have been a perfect fit. Instead, it was WAY too tight. It was very uncomfortable. Also, I had spillage on the sides of the bra, and I am by no means overweight. The other big issue was the color. It was a dark green and brown; it did not match the color they showed in a small thumbnail at all, NOT EVEN CLOSE to the color they showed. It is so dark, it could only be worn under a black shirt.

This is the most uncomfortable bra I have ever purchased in my life. Do NOT get scammed by this company. They are refusing to do a return because they said it was a discounted item. This must have been in fine print somewhere on their website because I can't find their reason for refusing to refund me on the website. This means they were trying to unload product that they could not sell. I disputed the charge for the bra on my credit card.

Bottom Line: No, I would not recommend this to a friend