JuveTress Reviews

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JuveTress

Overall Rating

4.0

87 Customer Reviews

Summary

Using plant polyphenols and proprietary ingredients, the JuveTress system features two products that promise to help revitalize and make your hair look fuller.

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Customer Reviews

4.0 Stars out of 87 Reviews
5 Star:52% 4 Star:25% 3 Star:2% 2 Star:3% 1 Star:16%
82% Recommend This Brand
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Posted on Feb 25, 2020

It works!

By Martha P., St. George, UT, Verified Reviewer

I started using this product thinking that it was going to be like all the other products that I have tried. But it's not, it's better. I can see the new hair coming in at the roots. I've never seen that with anything else I have tried, so I'm very happy with the products. I have been using the oil along with the shampoo and conditioner. Would recommend this to all that I know because I know that it works! Thanks!

Bottom Line: Yes, I would recommend this to a friend

Posted on Feb 8, 2020

Hair restoration products

By Fred T., Ashland, OH, Verified Reviewer

Dear Nadia at customer services at JuveTress, I used your products for almost six months, sent the remaining products back for a refund. I was told I had two paper checks coming to me in the mail for $117 and $124! It's been since December 1st, 2019! I'm tired of excuses! 45 days, now 60 days!

Bottom Line: No, I would not recommend this to a friend

Company Response from JuveTress™

Feb 10, 2020

Fred, I'm very sorry you haven't received your refund checks yet. Please email me at nadia@juvetress.com and I'd be happy to look into your account for you and provide you with an update.

Helpful Review? 3 People Have Voted

Posted on Feb 5, 2020

So far so good, I think

By Nellie R., Maryland, Verified Reviewer

It is too soon to see a visible effect of increased thickness by the Revitalizing Hair Therapy as I am just in my second month of using it, although I can see some new hair growth already overall. I am still waiting for the suggested 3 months' time frame to start seeing some increased fullness.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Jan 30, 2020

I BADLY NEEDED THIS PRODUCT

By Linda G., California, Verified Reviewer

I experienced a great amount of hair loss after a very stressful summer. When my life finally settled down I found the JuveTress products online.

I purchased the Revitalizing Hair Therapy. The spout style dispenser makes it easy to apply to the scalp (especially around the face) and is easy to use when applying the product to the scalp. It gives the scalp a cool feeling as you massage it in.

I also purchased the Hair Wash shampoo. Wonderful product!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Jan 29, 2020

Great products

By Dun W., Waxahachie, TX, Verified Reviewer

All products have been great and I will keep using the hair revitalizing shampoo and conditioner. I will tell all my friends about the help and hope they will be happy with the products.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Jan 21, 2020

Didn't work for me

By J K., Idaho, Verified Reviewer

Con: Product didn't grow back any of my hair and hair continued to shed during my 180-day use period.

Pro: I was expecting to be hassled when I called customer service at near end of the 6-month guarantee, but they were very straightforward. Sent back everything and refunded money.

Bottom Line: No, I would not recommend this to a friend

Company Response from JuveTress™

Jan 22, 2020

Thank you for giving our product a try! I'm sorry to read that it wasn't the right fit for you but I'm happy to read that you were able to take advantage of our money-back guarantee. If you have any other questions, please don't hesitate to reach out to me at nadia@juvetress.com. Thank you!

Helpful Review? 5 People Have Voted

Posted on Nov 5, 2019

Did not work at all hair falling out at three-month mark

By Joseph L., Orlando, FL, Verified Reviewer

I had been using minoxidil and it worked well. I stopped using minoxidil to try JuveTress and about three months in my hair started falling out by the handfuls just as I found, after about 90 days of not using Monixidil the affected hair will fall out. The most disappointing fact was when I called JuveTress customer service about the effects and how it relates to stopping minoxidil when starting JuveTress they nothing about minoxidil at all. I was told an expert would call me no one ever reached back.

Bottom Line: No, I would not recommend this to a friend

Company Response from JuveTress™

Nov 5, 2019

Hi Joseph, I'm very sorry that Juvetress wasn't the right fit for you. We always ask that our customers consult their physician prior to starting any new supplement. We understand that our products don't work for everybody which is why we will stand by our 180-day money-back guarantee. Please email me at nadia@juvetress.com and I will be more than happy to fully refund you. Thank you!

Helpful Review? 8 People Have Voted

Posted on Oct 1, 2019

Three months with no results with more hair loss than before starting this product.

By Matthew D., Metairie, LA, Verified Reviewer

Hi, I tried this product for 3 months now with no results. Did exactly what the directions called for with drinking water to stimulate growth. I have noticed more hair loss in the shower and when I comb my hair now than before I started this product. I don't know if that's normal but I am confused and worried but still hopeful this product will benefit me instead of losing more hair which has been happening. The ONLY benefit I have had from this product so far is the texture of my hair feels healthier and more manageable than before. I have read stories from other users that it takes longer to work for some. So darn debating to receive a refund or continue using it. I am trying to have an optimistic attitude about this product and give it time to work, but it's hard to be optimistic when the product is causing me itching and more hair loss.

Bottom Line: No, I would not recommend this to a friend

Company Response from JuveTress™

Oct 2, 2019

Matthew, I'm very sorry to read that this was your experience with Juvetress. As always we ask that our customers consult their physician prior to starting any new product. Please stop using the product until you receive your physician's approval and if you are unable to continue taking the product, please email me at nadia@juvetress.com and I'd be more than happy to issue you a full refund.

Helpful Review? 14 People Have Voted

Posted on Aug 31, 2019

My hair back.

By Rita P., Port Saint Lucie, FL, Verified Reviewer

Thank God a friend introduced me to this product. I was skeptical at first due cost but 3 months into treatment I had all this baby hair new growth. I am so grateful for getting my hair back.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 7 People Have Voted

Posted on Aug 31, 2019

UPDATE: Aug. 25

By JS H., Detroit, MI, Verified Reviewer

It's been a month since I used this product and I am almost done. I thought I'd update my progress. Do note that I am only speaking from my experiences only.

To recap what I had said earlier, I was on my sixth bottle and had stated that it didn't work for me. After using the sixth bottle for a month I am seeing some results. I wouldn't say a "dramatic result", but I am seeing some noticeable differences. A few notes:

(a) Results vary. The product may work for some and not for others. For others, they may need more than a three-month supply to see some results, which was my case.

(b) You're instructed to drink a glass of water after applying it, to keep yourself hydrated. What worked for me, however, is upgrading my glass of water to a glass of water with lemon and Earl Grey tea. A glass of water with lemon and Earl Grey tea (without milk and sugar) are supposed to really help keep you hydrated (even better than water).

(c) I only used their revitalizing product; I never used their shampoo or conditioner before. So I can't really say how well the JuveTress shampoo/conditioner works. That said, I don't just use a regular shampoo (e.g., Suave); I use anti-hair loss shampoo. One I am very happy with is Cel MD Stem Cell Shampoo and Conditioner. They are a bit pricey, but they seem to help as well.

I came to the conclusion that a) you need to be patient (hair regrowth do take time), b) it might work even better if you use anti-hair loss shampoo/conditioner in conjunction with JuveTress rather than a regular shampoo (I never used JuveTress shampoo/conditioner before so I can't say anything about them), and c) you need to be persistent.

Once I am done, I might get another bottle of JuveTress Revitalizing product and see. I will keep you updated.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 31 People Have Voted

Posted on Jul 22, 2019

Product does not work

By Barbara K., Romeoville, IL, Verified Reviewer

When the product arrived I was extremely excited and began using it immediately. I was happy at first but after the second bottle, my opinion changed drastically. Not only did it not work but hair began thinning out faster than before. I would not recommend this product to anyone!

Bottom Line: No, I would not recommend this to a friend

Company Response from JuveTress™

Aug 1, 2019

Hi Barabara, I'm very sorry to hear that this was your experience with our product! This is not a typical side effect. We understand that this product may work well for some but not others, which is why we will always honor our money-back guarantee. Please email me at nadia@juvetress.com and I'd be happy to assist you with a refund.

Helpful Review? 10 People Have Voted

Posted on Jun 26, 2019

Just started using JuveTress

By Sylvia H., Ohio, Verified Reviewer

Only 2 stars at this point since this is only my third week on JuveTress. I haven’t seen any improvement, however, I didn’t expect to just yet. I bought a 3-month supply and will definitely update my review as I continue to use it. Just ordered the restructuring hair wash. Keeping my fingers crossed.

Bottom Line: Yes, I would recommend this to a friend

Company Response from JuveTress™

Jul 8, 2019

Hi Sylvia, I'm Nadia from JuveTress. Thank you so much for your update of your experience with our Revitalizing Hair Therapy. I do agree with your comment about the length of time! We always recommend that our customers use our Revitalizing Hair Therapy for at least 180-Days to experience its full results. I'd love to be updated on your experience as time goes on. Please feel free to reach me at Nadia@JuveTress.com! I look forward to hearing from you.

Helpful Review? 6 People Have Voted

Posted on Apr 23, 2019

Scam - would avoid at all costs

By Robert J., London, England, Verified Reviewer

After not having much luck with results I took this product to a dermatologist and a doctor who specializes in hair and they said there "hair growth" ingredients in the product are not high enough up on the list to make a difference.

I was really hopeful but then have read other reviews on here and am now concerned I have just wasted a load of money. I had to pay £80 in customs charges and now have to pay more money to return empty bottles!

I thought maybe the product wasn't working out as it made me stressed using it. It was so sticky and thick and hard to apply to my hair. When in, it would clump the hair together and doing this twice a day made my hair look wet and I wouldn't want to leave the house. Part way through they bought out a new product with improved application, consistency and only had to apply once daily - sounds much better. I asked if I could swap products and they said no - they don't do that.

Not very encouraging and not great service. I'd encourage you to look elsewhere for a solution, lots of promises but not much in terms of delivery.

Bottom Line: No, I would not recommend this to a friend

Company Response from JuveTress™

Apr 25, 2019

Hello Robert. I am Nadia with JuveTress. I am sorry to read that you feel we are a scam. JuveTress is a reputable company committed to providing high-quality hair care to our customers. Given that results may vary, we understand that our products may work well for some and not others. We stand by our 180-day money back guarantee for all of our products if you do not feel you are getting the benefits you desire. I also am so sorry to hear that your order acquired customs charges. Unfortunately, we have no control over a country’s customs charges as only about 10% of incoming packages are selected for customs. I would like to issue you a refund for your purchase without the need for return. Please send me an e-mail at nadia@juvetress.com so I can start the process right away.

Helpful Review? 33 People Have Voted

Posted on Apr 9, 2019

Don't waste your money

By Deborah A., Rosemount, MN, Verified Reviewer

This product does nothing. I asked when ordering if it would bring back the hair I had lost and continue to lose due to multiple chemotherapies and radiation treatments. I was told it would.

While the Restructuring Hair Wash Cleans my hair, so will a $1.00 bottle of Suave. Their Revitalizing Hair Therapy makes my hair and scalp feel slimy and gross. This product simply does not work. While looking closer at the ads popping up in my emails and online I find that just about every product to grow hair, nails, regenerate skin, lose weight...comes from a certified Dr. California.

Bottom Line: No, I would not recommend this to a friend

Company Response from JuveTress™

Apr 10, 2019

Deborah, I completely understand your frustration and I'm very sorry that this was your experience. As always, we ask that our customers consult their physician prior to beginning any new product. But, please email me at nadia@juvetress.com and I will look into your account to refund you immediately. I look forward to hearing from you.

Helpful Review? 28 People Have Voted

Posted on Feb 15, 2019

Excellent product

By Shirley B., Albuquerque, NM, Verified Reviewer

This product made my hair grow and thicken up. It must be used consistently. I used it twice a day, my hair was thinning so. When it was thick enough, I quite using it. In about 6 months my hair started falling again. So I am using the product again and will not stop.

I can't imagine the negative reviews. If it doesn't work, perhaps drink more water, as recommended in the video, and eat a better diet, use twice a day without fail and avoid stress. THIS IS NOT A SCAM. If it doesn't work, please call them and discuss possible reason if you want more hair.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 30 People Have Voted

Posted on Feb 3, 2019

Horrible experience

By Mamie S., Colorado, Verified Reviewer

I placed my $240 order on January 12th and was supposed to receive the product within a week. After not receiving any shipping information or the product, I called to find the status of my order. I was told for some reason it wasn't sent but it would definitely be sent out now after this call. On January 27th, no shipping info or product. I called and was told with NO apology that she had no idea when it would be shipped. I demanded a refund. Was put on hold forever and finally told it would be refunded. I will see if that occurs.

Bottom Line: No, I would not recommend this to a friend

Company Response from JuveTress™

Feb 4, 2019

Hi Mamie, my name is Nadia with JuveTress. I'm very sorry to hear that this was your experience with our customer service team. This is not typical behavior from our customer service agents. Please email me at nadia@juvetress.com and I will look into your account and ensure this does not happen again. Upon receipt of your email, I will also check on the status of your refund. Looking forward to the opportunity to make this right.

Helpful Review? 41 People Have Voted

Posted on Jan 19, 2019

Hoax?

By Robert G., Kansas City, MO, Verified Reviewer

I looked at the website and liked what I saw. When I had completed the sales form, I decided I did not want the product, so I did not submit the form to complete my order, so no order was made.

My credit card did not show a charge for this product. The next day, I received an email from this company telling me that they had received my order (never submitted) and were shipping some product to me. I immediately replied to the email telling them that I did not complete the order and would not pay for the order.

Two days later, I received two boxes in the mail from this company, with six boxes of product in one, and twelve boxes of product in the other, at a total cost of FIVE HUNDRED NINETY-NINE DOLLARS AND 70 cents ($599.70).

Still, my credit card has not shown a charge from this company.

I called customer service, gave them the above information, and they sent me three Return Authorizations (for two packages). I asked them if they were paying for the postage. All the CSR would tell me is to take the Return Authorization with the package(s) to the post office. This led me to believe that the Return Authorization would allow the Post Office to print postage-paid return address labels.

I did that today. The Authorizations did not produce a postage paid return authorization. So, I had to cut and paste the return address on the boxes AND PAY FORTY-TWO DOLLARS AND FIVE CENTS to get the two boxes mailed to them.

What a crock. I am going to send the company a demand letter for one hour of my time at $150.00 an hour and payment to me of the postage amount.

Bottom Line: No, I would not recommend this to a friend

Company Response from JuveTress™

Jan 22, 2019

Hi Robert, my name is Nadia with JuveTress. I’m very sorry to hear that this was your experience with our checkout process. It sounds like you may have signed up for some of our package orders that provide you with an opportunity to purchase other best selling products at a discounted rate. Per our return policy, we do require customers to ship back the product in order to get a full refund. This is for us to ensure that the products are getting a fair trial before getting returned. But, for this time, I’d be happy to refund you for your postage as well as any lingering charges you have not been fully refunded. Please send me an email at nadia@juvetress.com and I will personally begin your refund process for you, Again, I want to apologize for the confusion and I look forward to making this right!

Helpful Review? 64 People Have Voted

Posted on Jan 4, 2019

WOW

By Yohanna S., Los Angeles, CA, Verified Reviewer

I can't believe that this product actually works. It smells so healthy, it feels great in my hair too. I've been trying to find a product that WORKED and has less chemical in it. I finally found it. I never regret spending money on it. It's worth it.

A few days after using JuveTress, I feel a bit itchy on my scalp. Then I realized there's new thick baby hair coming from nowhere on my bald spot. I'm so happy, and that's why I'm writing this review, just so people give this product a chance.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 48 People Have Voted

Posted on Dec 13, 2018

Made my blood pressure go up. Returned (at my expense).

By Judy F., Chapel Hill, NC, Verified Reviewer

I wanted it to work. Rubbing it into my scalp made my hair feel greasy and dirty. But I gave it a shot. After a few days, I felt my heart start beating rapidly, and when I took my blood pressure, it was up from normal 120 to 130 to over 150. I stopped JuveTress immediately and within a few days, my blood pressure returned to normal.

I called the company and was given a Return Authorization Number and returned it at my expense. Fortunately, the post office sent me a delivery notice because when I called to ask about my refund, I was asked for a tracking number since they had no record of my return. The fellow I spoke to said he would refund immediately and apologized.

I do not think this is a company anyone would want to do business with.

Bottom Line: No, I would not recommend this to a friend

Company Response from JuveTress™

Dec 14, 2018

Hello Judy, Nadia here with JuveTress. I am so sorry to hear about your experience! I can definitely see how frustrating this was for you. I do want to clarify that an elevation in blood pressure is not a typical sign of Juvetress Revitalizing Hair Therapy, as it is a topical serum. Please make sure to discontinue use and consult your physician to ensure that you pinpoint what may be causing this ASAP.

Per our return policy, we do require customers to ship back the product in order to get a full refund. This is for us to ensure that the products are getting a fair trial before getting returned. I am more than happy to check in with my team and see what may have gone wrong and ship out another product to try! Please send me an email at nadia@juvetress.com, I look forward to making this right with you.

Helpful Review? 68 People Have Voted

Posted on Oct 7, 2018

JuveTress - grows hair

By Jeff S., Minneapolis, MN, Verified Reviewer

This is a scam and does not work. Do not buy this unless you want to lose money. They stated 90 days guarantee and then stated 180 and wanted more until I replied to say no refund. This is a scam product.

Bottom Line: No, I would not recommend this to a friend

Company Response from JuveTress™

Oct 8, 2018

Hi Jeff,

My name is Nadia from JuveTress. Thank you so much for taking the time to leave us a review. Customer satisfaction is a number one priority of ours, and I am so sorry to hear that you did not enjoy our products. While many of our customers do enjoy JuveTress we understand that everyone is different, which is why we stand by our 180-day guarantee. If you would like to get the refund process started please email me at nadia@juvetress.com. I look forward to making this right.

Helpful Review? 73 People Have Voted

Posted on Sep 6, 2018

A solid 4.5

By Rodger D., Beaverton, OR, Verified Reviewer

I just received the shampoo and conditioner and really like the product because my hair looks and feels thicker and softer. If it helps prevent hair loss that would be an additional benefit.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 16 People Have Voted

Posted on Aug 24, 2018

It works!

By Vannette W., Phoenix, AZ, Verified Reviewer

I am an African American Woman and I have tried numerous other hair products over the past 5 years, including Minoxidil and every oil you can think of. After about 7 days of using JuveTress, I couldn't believe it, but I actually thought I saw hair growing in the thinning areas (on both sides of my head, the hair was thinning from years of relaxer use and abuse, I have been natural now for about 5 years, and I love it!). I started to pay more attention, and amazingly my hair is starting to grow in those areas - you can't even tell there was thinning! I've been using JuveTress for about a month now. I'm flabbergasted - JuveTress is an answer to prayer.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 66 People Have Voted

Posted on Jul 24, 2018

Amazing

By Dion M., New York, Verified Reviewer

This product is absolutely amazing! It’s everything and more. Before I start using JuveTress revitalizing hair therapy, my hair was thin and lifeless always breaking/falling out.

Truth be told, after using this product, within the very first week my daughter told me how thick and full my looks. I was so elated. Oh and these guys got me stuck in drinking a glass of water on an empty stomach first thing in the morning. Thank you, thank you, thank you!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 28 People Have Voted

Posted on Jul 24, 2018

At last!

By Teresa L., Northern California, Verified Reviewer

After four weeks of faithfully using JuveTress as instructed, my hair quit falling out at the rate it has been for 11 years! From the first use I’ve loved how my hair feels - silky and soft. In the past, I’ve used a lot of product to give my hair the appearance of fullness and body. Now I put JuveTress in my hair after shampooing, let it air dry, then style it with a flat iron, and it holds its shape nicely. I then add JuveTress to the roots. My scalp feels rejuvenated and clean, not dry and itchy. I am expectantly looking forward to new growth. At last, a product that works!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 18 People Have Voted

Posted on Jul 22, 2018

JuveTress

By Giulia T., Angola, Verified Reviewer

Although I purchased this product a while ago, I have only just started to use it as I had to have it shipped to where I live overseas from Australia.

So far so good, and I am looking forward to seeing what results I get after a few months of use.

What I have used I have liked, so far.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Jul 19, 2018

Healthier look but not any hair hair growth

By Pourya R., 11209 Watsonville Dr., Verified Reviewer

I don't notice thicker hair but definitely healthier and noticing less hair loss. I feel my hair looks better and healthier, but not sure if it is really promoting new hair growth. I also think the bottle can be designed better as it is little hard to squeeze it when it gets low.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 17 People Have Voted

Posted on Jul 9, 2018

Exceeded expectations

By Steve R., Texas, Verified Reviewer

Skeptical would be the best word to describe my feelings when ordering this product, but I can honestly say that this exceeded my expectations. I have recommended this product to all of my follically-challenged family and friends.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 16 People Have Voted
Showing 28-54 of 87

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