It's Just Lunch

  This company has claimed this profile, is getting alerted on any new customer reviews entering this page, and may engage in dialogue with its customers to address their matters.

Companies cannot pay money or provide goods in order to remove or alter customer reviews.
It's Just Lunch

Overall Rating

3.8

154 Customer Reviews

Write a Review

Summary

It’s Just Lunch is a personalized matchmaking service designed to help business professionals go on dates with others. However, customer reviews indicate many members think the service overcharges for the quality of their matches.

Pros

  • Great way to meet local people without online dating
  • Many people found love
  • You can pause your membership if you click with someone

Cons

  • No refunds
  • Many people shared their matches were nothing like their specifications
  • A small pool of potential dates unless you are willing to go to a major city

Customer Reviews

3.8 Stars out of 154 Reviews
5 Star:54% 4 Star:16% 3 Star:4% 2 Star:0% 1 Star:23%
73% Recommend This Service
Start your review of It's Just Lunch:
Sort Reviews By

Posted on Aug 1, 2022

Great service for personalized matchmaking!

By Ann L., Austin, TX, Verified Reviewer

I was hesitant about joining this type of service, but have been very pleasantly surprised with It's Just Lunch. They are truly professionals in the matchmaking service. The process was simple to get set up and much more personalized than the online dating scene. Your matchmaker will get to know you and all about what makes you YOU and then set out to find someone who has that sparkle that is just for you. My matchmaker Kayla has been a pleasure to work with. It is pretty easy once your account is set up. Just show up for lunch and meet new people and see where it goes! Would highly recommend.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Easy to use.

Cuts out the online craziness.

High quality people for dates.

It's not cheap.

You don't have as many dates as you would with online dating because your matchmaker is trying to be more specialized to fit your specific desires.

Company Response from It's Just Lunch

Aug 16, 2022

We are so happy to hear you are enjoying your experience. Our goal is to take the stress out of dating so all you have to do is focus on you and having fun! Happy dating!

Posted on Jul 31, 2022

A fun experience finding what I’m looking for

By Meg R., Portland, OR, Verified Reviewer

Amy is such a joy to work with. She really listens when I tell her what I’m looking for and give feedback after my dates. She’s understanding and so helpful.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Great support

Fun dates in my area

My matchmaker is a great listener

No “cons” were specified in this review

Company Response from It's Just Lunch

Aug 1, 2022

We love the feedback you provided on your matchmaker and the IJL process. We are so happy to hear you are having fun and enjoying the experience.

Posted on Jul 23, 2022

Not worth your money

By Ellen B., Connecticut, Verified Reviewer

My overall experience with this company is completely negative. They spent hours getting to know me and then sent me matches that were not what I was looking for. They do not respond to emails or calls.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

The matches

The matchmakers

Company Response from It's Just Lunch

Aug 1, 2022

Hi Ellen, we are sorry to hear you have not enjoyed your experience as this is not the norm. What market are you dating in with IJL? We would love to chat with you further. Thanks!

Posted on Mar 2, 2022

Great company and great matching service

By R C., Tampa, FL, Verified Reviewer

It's Just Lunch is a well-managed company. The best part of it is that they have a great matching system. They assigned Joel H as my matchmaker, and he has been amazing. He has great communications skills and his delivery is warm and empathetic. From the first interview I had with him, I felt very hopeful. He was committed to understanding what I am looking for and is working very hard towards that end. He has been very available and responsive.

I have used It's Just Lunch before and my experience this time is very different. I think the company has made a lot of very positive changes and I am very hopeful.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Is a well establish service, they are experienced and keep making it better

They provide a very personal approach that emphasizes different aspects of compatibility

They do their homework thru the work of the matchmakers

It is confidential, reaching people that can not afford to have their name or picture in the regular dating sites.

Not sure if they have enough members that would be good matches for me

Company Response from It's Just Lunch

Apr 3, 2022

We are so happy to hear you are enjoying your experience. Thank you for your feedback and for being an IJL Client. Happy Dating!

Posted on Feb 23, 2022

Joel H is the best

By Stephanie H. , Jacksonville, FL

Joel was excellent! In this process, you learn that it will take time, and there have been frustrating parts about this process; however, working with Joel recently has been exciting. He is clearly passionate about what he does, and he is great at it. It was great to have some new and positive energy around the situation.

The match he set me up with was ideal; exactly what you'd expect when you do something as brave as this process is. I told him personally that he is spectacular and particularly gifted in this area. He's a special one! It is apparent that he finds fulfillment in "getting it right" for you, and I know he works hard at it.

I also appreciate how quickly he worked. He even called me after 5 pm EST, which strikes me as the type of person that works late and cares deeply about what he does, doing a fantastic job, and going above and beyond. Although these aren't for everyone, I can't say enough amazing things about Joel. I feel indebted to him for his kindness to me.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Joel H was kind to me

Joel H worked quickly

Joel H worked hard to get it right

It's long, it takes patience

Not every date you go on will go well

At times, they struggle to respond, you have to take initiative (not Joel H though)

Company Response from It's Just Lunch

Mar 1, 2022

We love to hear you are enjoying your experience working with your Matchmaker. Our team has your best interest at heart and are working hard to help you find your special someone and enjoy dating along the way!

Helpful Review? 1 Person Has Voted

Posted on Feb 21, 2022

IJL finds the right match

By Lisa S. , Northville, MI

Executive Matchmaker Kevin finds the right matches and schedules meetings convenient to both parties. He is easy to talk with, carefully considers match criteria, and is considerate.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Good outreach

Reliable plans

Good matches

No “cons” were specified in this review

Company Response from It's Just Lunch

Mar 1, 2022

Thank you for being an IJL client Lisa! We look forward to arranging your next fun first date!

Posted on Feb 20, 2022

Thanks

By Dean S. , Sacramento, CA

Has been a struggle with you for two and a half years. I feel I have the right person addressing my interest now. Sarah has been an awesome lady, working with it, takes time to find the right person, moving forward in life.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Easy

Don’t have to deal with websites

Convenient

Following through

Wrong matches

Comparability

Company Response from It's Just Lunch

Mar 1, 2022

Dean we appreciate this feedback and are always working to improve the experience for you. Thank you for being an IJL client and we look forward to your next fun first date!

Posted on Feb 20, 2022

This service works!

By Mark E. , Shenandoah, IA

I've been associated with IJL since mid-December. I was assigned Joel as my date coordinator and I've already had 2 successful dates. I find Joel to be extremely helpful, dedicated, passionate, and professional. I would highly recommend IJL and Joel to anyone who is serious about finding a companion.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

They do all the legwork

Professional

Personal attention

Cost

Company Response from It's Just Lunch

Mar 1, 2022

We love what we do and are passionate about each and every client we work with and their success dating! Thank you for the great feedback on your matchmaking team!

Posted on Feb 4, 2022

IJL and me

By Vicki S., Norman, OK, Verified Reviewer

I love the idea of this dating site, but it has not gone as smoothly as I had hoped. My current matchmaker is Joel. The matchmakers all seem to be very nice, knowledgeable, and willing to listen, however, I have not had one long enough to feel comfortable with or build rapport with. I think they try to find appropriate matches for their clients and I'm always looking forward to my next date. This is definitely a longer process than I thought it would be!

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Company Response from It's Just Lunch

Mar 1, 2022

Vicki, we appreciate your feedback and will share it with the team. We have a team of matchmakers that work on your behalf both directly with you and behind the scenes. We definitely focus on quality not quantity to ensure you meet the quality matches you came to IJL for. We will be in touch soon with your next date!

Posted on Feb 2, 2022

So far I am very happy

By Steve W., St. Louis, MO, Verified Reviewer

So far I am very happy. Responsive, proactive, and empathetic. Joel is very good. You need to remember with a service like this or any other, they cannot perform miracles. They just need to provide matches; you do the rest.

The hardest part of the online apps is actually getting a meet for coffee, lunch, dinner, etc done. These guys do this. They also make the meeting appointment for both of you and do not share any personal information with the other person.

On the online apps, you do not know if they are really who the person says they are. It's Just Lunch verifies with a driver's license that they are who they say they are. Women and men can feel safer because of this.

I am happy, you should give it a try.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

They try to do what they say

No “cons” were specified in this review

Company Response from It's Just Lunch

Mar 1, 2022

Thanks Steve! We take all of the work out of dating for you so you can show up and have a good time, sounds like it works like a charm for you! We look forward to your next date!

Posted on Jan 31, 2022

Scam artists

By Nora B., Los Angeles, CA, Verified Reviewer

They are not individualized matchmakers. I've spoken to 5 different "matchmakers" in 6 months, they seem to pull names out of a hat. They have no familiarity with the Los Angeles area, and they make false promises.

Length of Use: 6–12 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Unfamiliarity with geographic area

Disregard for preferences regarding age, education, and finances

Cookie cutter approach

False promises

Company Response from It's Just Lunch

Feb 1, 2022

Nora, we are sorry to hear you are not enjoying your experience as this is not the norm with IJL. We completely disagree with your statements about IJL being a scam, as we are actively engaging with you on a regular basis and are committed to working with you to help you find your special someone. The last date we had for you, you elected not to meet because he was a musician and you felt he was too old. We are taking your feedback and finetuning the matchmaking process and will be in touch with your next date.

Showing 67-77 of 154

Our Promise to You

In order to safeguard you and ensure helpfulness and relevance, our compliance team manually assess every customer review before it goes live.

We have a zero-tolerance policy for fake reviews, and companies cannot control or alter any reviews at any time.