Summary
It’s Just Lunch is a personalized matchmaking service designed to help business professionals go on dates with others. However, customer reviews indicate many members think the service overcharges for the quality of their matches.
Pros
Cons
Posted on Aug 9, 2023
I’ve had a great experience so far with IJL and I love that Anita is my matchmaker! She is very knowledgeable and personable. I am glad that I have her as my matchmaker. She is diligent in getting good matches for me, and follows up after the date. She is quick to answer my questions and always returns calls!
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Company Response from It's Just Lunch
Aug 15, 2023
Thank you for taking the time to share your positive experience with IJL. It's wonderful to hear that you've had a great journey so far and that Anita has been such a valuable asset in your matchmaking process. It's clear that Anita's efforts have left a positive impression on you, and your feedback could also be beneficial for others who are considering working with IJL. Thank you for being an IJL Client!
Posted on Aug 9, 2023
Jaiye has been solid. He listens to my feedback and matches have been good. Overall, however, the response is slow with the customer service line but with Jaiye it is good.
Length of Use: 3–6 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Cost of service
Detail focused
Response time with customer service number
Reservation was mixed up at restaurant 1 time so far
Company Response from It's Just Lunch
Aug 15, 2023
Thank you for sharing your positive experience with Jaiye and the matching process. It's great to hear that Jaiye has been attentive to your feedback and that the matches have been pleasing. Your feedback is valuable and can contribute to improving further. Happy Dating!
Posted on Jul 29, 2023
I had a fun date night with Paulina last weekend. This was set up by Carissa, who is my matchmaker. We had lovely dinners and conversations, exchanged numbers, and met again for lunch the next day. Definitely a pleasant moment and looking forward to my next quality date!
Length of Use: 3–6 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Matches
Date location
Matchmaker availability
Bit expensive
Company Response from It's Just Lunch
Jul 31, 2023
Thank you for sharing your wonderful experience with us! We are delighted to hear that you had a fun and enjoyable date night with Paulina last weekend.
Carissa, your matchmaker, is thrilled to have played a part in setting up such a successful match. She takes pride in her work and is dedicated to finding the right connections for her clients.
Posted on Jul 28, 2023
I must say, my experience with It's Just Lunch (IJL) took a complete 180-degree turn, all thanks to the amazing Trisha R. Initially, I was quite disheartened with the service and had reached a point where I was ready to give up on the whole idea. But then, along came Trisha, and she completely changed my perspective on the company and the entire matchmaking process.
Trisha is an absolute gem! From the very first interaction, she made me feel like I was more than just a client; she treated me like a friend. Her warmth and genuine care were evident in every conversation we had. Trisha took the time to truly understand what I was looking for in a partner and didn't just focus on setting up "next dates." She understood that finding the right match is about much more than just going through the motions.
One thing I really appreciated about Trisha was her ability to ask thought-provoking questions. She went beyond the surface level and delved into what truly mattered to me in a relationship. It was evident that she was dedicated to finding a partner who would complement my personality and values.
What sets Trisha apart is her enthusiasm and energy. The matchmaking process can be quite daunting, but Trisha made it exciting and enjoyable. Every time she called, I couldn't help but get excited. Her bubbly nature was contagious, and it really lifted my spirits during the entire journey.
Honestly, I can't help but wonder why I didn't have Trisha sooner. She has completely changed my perception of IJL, and I am now confident that I made the right decision in choosing their service. Trisha has a talent for what she does, and I feel incredibly fortunate to have her as my matchmaker.
Thanks to Trisha's dedication and personal touch, I am now looking forward to each step of this process, and I genuinely believe that she will help me find the perfect partner. IJL is indeed fortunate to have Trisha on their team because she single-handedly saved them from a potentially critical review from me. I highly recommend Trisha R and It's Just Lunch to anyone seeking a genuine and delightful matchmaking experience. Kudos to Trisha for turning things around and making this journey worthwhile!
Length of Use: 6–12 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Trisha R
BTR — Before Trisha R.
Every other matchmaker
Company Response from It's Just Lunch
Jul 28, 2023
Thank you for taking the time to share your amazing experience with us! We're thrilled to hear that Trisha has made your matchmaking journey truly special and enjoyable.
Your positive feedback is incredibly valuable to us, and we're delighted that Trisha's efforts have turned your experience around and left you looking forward to each step of this process. Building meaningful connections is at the heart of our service, and we're glad to know that Trisha has been instrumental in making your journey worthwhile.
Posted on Jul 26, 2023
Tricia has been able to match me with incredible dates, and in fact, really knocked it out of the park. I am very grateful for her talent and gift as a matchmaker.
Length of Use: 6–12 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Personalized
High quality
Makes the process easy
Not as many matches as I’d hoped
Rough start re communication
Wish I had more info before the date
Company Response from It's Just Lunch
Jul 28, 2023
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Tricia has been successful in matching you with incredible dates and that she has truly impressed you.
Thank you for putting your trust in Tricia and It's Just Lunch. We're excited to continue working with you and providing you with more incredible matches and memorable moments in the future!
Posted on Jul 15, 2023
My first date went well, we exchanged numbers. Jaiye was very good in selecting someone who seemed compatible. From what I’m understanding, there are different packages as far as the cost goes. I did not realize that and should have asked more questions. But Jaiye is a great wingman for me! He listens and understands what I’m looking for in a mate. I’m confident this process with be the end of an unwanted career of dating!
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Personalization
Professionalism
People are vetted
Cost
Date location in Philly
Company Response from It's Just Lunch
Jul 18, 2023
We are happy to hear that your first date went well and that Jaiye did a great job in selecting someone who seemed compatible with you. With a supportive matchmaker by your side, you can navigate the dating process with more confidence and clarity. Here's to hoping that this process leads you to a fulfilling and lasting relationship, putting an end to any unwanted experiences in the dating world. Good luck on your journey!
Posted on Jul 11, 2023
Anita does an excellent job presenting matches and following up with me. She is a thoughtful listener and maintains consistent, dependable communication. In identifying my matches, it is obvious she reviews my profile and theirs to make sure we have a good match. So appreciated, and I am grateful that she's my matchmaker.
One con I had was when I went on freeze during COVID, due to my caregiving responsibilities with my 101-year-old mother, I missed the deadline for reinstating. No notice was sent to me that my account was about to expire.
Length of Use: 2+ years
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Convienient
Appeals to professionals
Consideration to reinstate my frozen account even though I missed the reinstatement deadline
No notice was sent to me my account was about to expire
Even though I was reinstated, I wasn't given my full number of matches
Frequent change in matchmakers
Company Response from It's Just Lunch
Jul 18, 2023
Having a matchmaker who understands your preferences and puts in the effort to curate meaningful matches can make all the difference in your dating experience. It's wonderful that you're grateful to have Anita as your matchmaker, and I hope she continues to bring you successful and fulfilling matches.
Posted on Jul 6, 2023
My matchmaker Tricia is absolutely wonderful. She would be the reason I would return to It’s Just Lunch.
She’s caring, informative, and makes you feel like you’re her only client.
Date of experience: June 30, 2023.
Length of Use: 1–2 years
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Personalized care
Tricia shows concern
You can tell that Tricia truly cares for her clients and loves what she does
No “cons” were specified in this review
Company Response from It's Just Lunch
Jul 18, 2023
Thank you so much for the great feedback and we are elated to hear you are enjoying the process.
Posted on Jul 4, 2023
My matchmaker, Eugene, has been excellent. He has been able to find women for me who have the qualities I seek. The dates I've been on have been pleasant experiences. The only complaint I have is that it is sometimes difficult to get in touch with my matchmaker for updates on him finding potential matches.
Length of Use: 3–6 months
Bottom Line: Yes, I would recommend this to a friend
Company Response from It's Just Lunch
Jul 18, 2023
We appreciate your feedback and are glad you are enjoying the personalization of the service that IJL offers. We will share your concern about communication as this is paramount in our process. Thank you.
Posted on Jun 15, 2023
Jayie was a gem. He took his time and matched me up with the perfect date. It was very weird, but we had everything in common right from the start and ended up in a very happy relationship within a week...unbelievable, I know, but true.
I would highly recommend Jaiye to all present and future IJL clients. He's professional and knows his business...THE BEST.
Length of Use: 1–2 years
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Professionalism
Response time
Thoroughness
No “cons” were specified in this review
Company Response from It's Just Lunch
Jun 20, 2023
We are so happy to hear this! Keep us posted on how things progress!
Posted on Apr 10, 2023
Looking for love? Then BEWARE of It’s Just Lunch. I will never ever use this service ever again. And I will warn anyone and everyone about it who is looking for a matchmaking service.
It costs an immeasurable and massive amount of money, and you don’t get much for it. I only went on 4 dates out of 12, they stopped setting up dates for me, they started ignoring all my calls and emails, and then they never refunded me. They are extraordinarily slow in finding people, make constant excuses for their slowness, find unattractive people a good amount of the time, and sometimes even give inaccurate information about potential matches.
Weeks and weeks can go by without even a potential match, and when you do eventually get one, whether you actually go out with the person and it doesn’t work, or you decide not to accept the date, the process of waiting and waiting and waiting starts all over again. Romantic connection is what most people want almost more than anything else, and waiting and waiting for every single potential match, and then even rarer, going out on an actual date, is extremely emotionally draining and stressful.
When you need to reach your matchmaker, it can be very hard, and when you want to reach the company, you never get anything other than the voicemail system, and no one ever calls you back. Do not waste your time, money, or emotional energy on this service.
Length of Use: 2+ years
Bottom Line: No, I would not recommend this to a friend
Pros and Cons
No “pros” were specified in this review
They forcibly end your contract before you have been on all of your dates.
They are extremely hard to reach, and even ignore you at times.
They take an eternity to find you a new match, and even longer to set up a date.
They often send you potential matches who are unattractive.
Company Response from It's Just Lunch
May 3, 2023
We appreciate the feedback you shared regarding your experience. While your membership is expired, we do appreciate your patronage and enjoyed working with you.
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