Hubble Contacts

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Hubble Contacts

Overall Rating

3.6

806 Customer Reviews

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Summary

Hubble Contacts claims to save you time and money on your contacts with a simple subscription program. However, many experts don’t recommend this style of lenses due to the potentially inferior material they are made from.

Pros

  • Straightforward pricing plan
  • Lots of positive customer reviews
  • Less expensive than other lens styles

Cons

  • Only one style of contacts available
  • Contacts made from older, likely inferior material
  • No refund policy

Customer Reviews

3.6 Stars out of 806 Reviews
5 Star:55% 4 Star:8% 3 Star:3% 2 Star:7% 1 Star:25%
66% Recommend This Brand
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Posted on Dec 9, 2020

Hard to cancel

By Jessica B., Lynchburg, VA, Verified Reviewer

It's hard to pass up contacts for $1 per pair, but I wouldn't sign up for these. They are definitely a daily wear quality and meant to be thrown away each night. I usually go through 4 contacts trying to change them (albeit, I do not change them nightly). I also have been trying to cancel my subscription for a while and they make it super difficult to cancel.

Length of Use: 1–2 years

Bottom Line: No, I would not recommend this to a friend

Company Response from Hubble Contacts

Dec 28, 2020

Hi, Jessica,

Thank you for taking the time to leave this review. I’m sorry to hear that you have had some trouble canceling your subscription. I have attempted to look into this for you, but we do not have sufficient information to find your communication records with our team. So we've reached out privately so we can discuss your account details from there. Thank you!

Best,

Sophia

Posted on Dec 9, 2020

Love my contacts

By Michele R., Bay Head, NJ, Verified Reviewer

Love everything about Hubble. Love that I get my contacts every 42 days, I can see perfectly, and I am just thrilled. The ease of this service has made things so much better for me, especially during this time of Covid!

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Company Response from Hubble Contacts

Dec 16, 2020

Hi, Michele,

Thank you again for sharing such a positive experience. It's wonderful to hear that you're loving the experience! We're so glad to have you on board!

Best,

Sophia

Posted on Dec 9, 2020

Couldn't be happier

By Holly S., Tucson, AZ, Verified Reviewer

It's so easy it's almost painful! Payments are made automatically per my delivery schedule and the contacts arrive within 2, sometimes 3 days. Never experienced anything so easy before in my life!

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Price

Comfort

Ease

No “cons” were specified in this review

Company Response from Hubble Contacts

Dec 16, 2020

Hi, Holly,

Thank you for taking the time to leave this review. I am so happy to hear Hubble has made your life so much easier and that your deliveries are working out so well! So wonderful to have you on board. :)

Best,

Sophia

Posted on Dec 8, 2020

Poor quality

By Kami H., Mendon, OH, Verified Reviewer

Most of the contacts in my boxes had a slight rip in them, which as a result would leave them ripped in my eye. I would not recommend buying these. The quality is poor and apparently, inspection is not correctly qualified to send out a quality product.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

Company Response from Hubble Contacts

Dec 16, 2020

Hi, Kami,

Thank you for taking the time to leave this review. I am sorry to hear that you have had some trouble with our lenses. We take quality issues very seriously so we would love to know about it - please send an email to help@hubblecontacts.com with the subject line "ATTN: Highya" and we'll connect you with our Quality team!

All the best,

Sophia

Posted on Dec 8, 2020

Great for my dry eyes

By Thomas S., Rockford, IL, Verified Reviewer

I had been using Acuvue2 lens and still had a problem with dry eyes. I decided to try the Hubble lenses through the free trial offer. I was surprised by how much better my eyes felt with the Hubble lenses. I have used them now for about two years and continue to like them. They also cost much less than other products. I consider them an affordable daily wear lens.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Comfort

Cost

Service

I really need a minus 6.25, but that is not available so I use a minus 6.5

Company Response from Hubble Contacts

Dec 16, 2020

Hi, Thomas,

Thank you so much for taking the time to leave us this amazing review. I'm glad to hear you're having a good Hubble Contacts experience and that our affordable prices are working out so well! Thanks for being a loyal, long-term customer. Happy holidays!

Best,

Sophia

Posted on Dec 8, 2020

Hubble makes my life easier!

By Shelby H., New Orleans, LA, Verified Reviewer

The convenience of having Hubble deliver my contacts every month is a lifesaver. It always consumed a lot of my time to have to go to my doctor’s office to reorder or call and wait on hold until someone was able to assist me. They cost less than my old lenses did, and they are comfortable to wear and they don’t affect allergies.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Price

Conveniency

Comfort

No “cons” were specified in this review

Company Response from Hubble Contacts

Dec 14, 2020

Hi, Shelby,

Thank you for taking the time to leave this review. It's wonderful to hear that the subscription delivery system is working out so well for you, as picking up lenses from your optometrist can be a hassle! We're so glad to be your lifesaver and of course so happy to have you on board :)

Best,

Sophia

Posted on Dec 8, 2020

Still no shipment

By Heidi L., Los Angeles, CA, Verified Reviewer

Second time this year getting my recurring shipment messed up. After a week of going back and forth, I still do not have tracking info on my last TWO months of contacts.

Length of Use: 1–2 years

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Lack of customer service

Constantly messing up orders

Company Response from Hubble Contacts

Dec 14, 2020

Hi, Heidi,

Thank you for taking the time to leave this review. I apologize that you did not receive the package as expected. I would love to find out more about what happened so that we can make this right. So we've reached out privately to discuss your account details from there.

Best,

Sophia

Posted on Dec 8, 2020

Beware before you start

By Lani M., Portland, OR, Verified Reviewer

First off, Hubble has cute boxes and their contacts are totally fine. The problem I have is my "free two-week trial" box was never delivered, but every month since I've paid and received my contacts without issue. I have tried to cancel my account multiple times via email, and the only way to cancel it is to call someone (during working hours) to unsubscribe. I feel like Hubble cares way more about my money than my vision.

Length of Use: 1–2 years

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Cute boxes

Contacts that help me see

Nearly impossible to unsubscribe

Company Response from Hubble Contacts

Dec 14, 2020

Hi, Lani,

Thank you for taking the time to leave this review. I’m sorry to hear that you have had some trouble canceling your subscription and you did not receive your free box. I have attempted to look into this for you, but we do not have sufficient information to find your communication records with our team, so I will have to ask you to provide us the email address associated with your Hubble account so we can look further into the situation. Please check your inbox to further assist you. Thank you!

Best,

Sophia

Posted on Dec 8, 2020

Great service

By Lisa I., Lowell, IN, Verified Reviewer

Easy, never forget to order contacts, they're here monthly. The price is reasonable and shows up on time. The time frame changes a bit but other than that it's a great service.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Easy on the eye

Dries out the eye

Tend to flip

Posted on Dec 7, 2020

Great comfort at a great price

By Nicole O., Orting, WA, Verified Reviewer

I was a little hesitant about buying contacts online for $1 to try for a month. But they are comfortable and for them being daily wear and toss, you can't beat the price. I would highly recommend Hubble.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Company Response from Hubble Contacts

Dec 10, 2020

Hi, Nicole,

Thank you so much for sharing your experience! I'm so happy to hear you're able to experience the comfort and ease of dailies at a price you can afford with Hubble.

Best,

Sophia

Posted on Dec 7, 2020

Comfortable

By Elizabeth H., Berrien Springs, MI, Verified Reviewer

I am very happy with Hubble Contacts. The contacts I receive are very comfortable to wear and I like that I get to put on a new pair every day.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

I am very happy with Hubble Contacts

Comfortable

Arrive in a timely manner

I like that I get to put on a new pair every day

No “cons” were specified in this review

Company Response from Hubble Contacts

Dec 10, 2020

Hi, Elizabeth,

Thanks so much for your honest review! Glad to hear you're happy and satisfied with our lenses. :)

Best,

Sophia

Showing 45-55 of 806

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