Hubble Contacts

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Hubble Contacts

Overall Rating

3.6

806 Customer Reviews

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Summary

Hubble Contacts claims to save you time and money on your contacts with a simple subscription program. However, many experts don’t recommend this style of lenses due to the potentially inferior material they are made from.

Pros

  • Straightforward pricing plan
  • Lots of positive customer reviews
  • Less expensive than other lens styles

Cons

  • Only one style of contacts available
  • Contacts made from older, likely inferior material
  • No refund policy

Customer Reviews

3.6 Stars out of 806 Reviews
5 Star:55% 4 Star:8% 3 Star:3% 2 Star:7% 1 Star:25%
66% Recommend This Brand
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Posted on Dec 31, 2020

Hubble Contacts - great product and service

By Regine A., San Diego, CA, Verified Reviewer

I found out about Hubble Contacts from my best friend. He spoke highly of it, so I decided to give them a try. I love how it does not feel like I'm wearing contacts when I put them on. They are very light. It's super easy to order online. Sometimes I put my account on hold because I also wear glasses. Hubble Contacts has great customer service as well.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Quality

Convenience

Flexibility

No “cons” were specified in this review

Company Response from Hubble Contacts

Jan 4, 2021

Hi, Regine,

Thank you so much for taking the time to leave us this amazing review. We are so happy to hear that you love your Hubble Contacts and our delivery options as well as our customer service are so helpful for you.

Best,

Sophia

Posted on Dec 24, 2020

Love!

By Jay P., Buffalo City, WI, Verified Reviewer

I’ve been using Hubble Contacts for about 2.5 years. I absolutely love them! They're comfortable for me up to about 16 hours of wear. They come in the mail monthly and are incredibly cheap for the high quality! They're half the cost of ordering from anywhere else. It’s incredibly simple to cancel a month if needed. Takes less than 2 minutes on their website. I highly recommend them! I’m a Hubble user for life!

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Quality

Wearability

Cost

No “cons” were specified in this review

Company Response from Hubble Contacts

Jan 4, 2021

Hi, Jay,

Thank you so much for your lovely and thorough review! That is AWESOME! We are more than happy to know that the contacts are working great with your eyes and we hope to keep you for more years to come! Thanks for being a loyal, long-term customer. Stay safe!

Best,

Sophia

Posted on Dec 24, 2020

Amazing service

By Joel L., Orange, CA, Verified Reviewer

Love the whole idea of Hubble. So convenient that I can get contacts online, especially during these crazy times. I never run out and I can adjust the delivery schedule.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Convenience

Reliable

Price

No “cons” were specified in this review

Company Response from Hubble Contacts

Jan 7, 2021

Hi, Joel,

Thanks so much for your honest review! I'm so happy to hear that you're loving the Hubble Contacts service and that the subscription is working out perfectly for you especially during this pandemic time. Thanks again for being a loyal customer and writing this awesome review.

Best,

Sophia

Posted on Dec 23, 2020

Changed my life

By Elissa D., North Carolina, Verified Reviewer

I hated wearing glasses so much. Contacts were never an option for me because they were always so expensive at the clinics. When I found out about Hubble, I was honestly surprised at how inexpensive the subscription was. I was so surprised by the quality and comfortability that I was able to have every month for such a good price. I feel so much more confident in myself and I owe it all to Hubble. Thank you for creating amazing quality contacts for a reasonable price.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Comfortability

Customer service

Price

Packaging

No “cons” were specified in this review

Company Response from Hubble Contacts

Jan 4, 2021

Hi, Elissa,

Thank you so much for your awesome review! It’s so great to hear that you are enjoying your Hubble Contacts experience and our affordable prices working out so well. Most of all we are so happy that we help you boost your self-confidence and to have you on board :)

Best,

Sophia

Posted on Dec 22, 2020

Quality drop

By Amanda H., St. Louis, MO, Verified Reviewer

For the first couple of years everything was great, but this past year 1/2 the quality of the lenses have changed. They come out with a rip. At first, I thought it was a bad batch or 2 but now it’s consistently a problem. I’m going through more lenses than I should in a month. I’ve had to work with only 1 in a few times because I’ve used up my emergency stash so many times. Another reason I’m looking into getting LASIK.

Length of Use: 2+ years

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Convenience

Quality

Hard to get ahold of someone

Company Response from Hubble Contacts

Jan 4, 2021

Hi, Amanda,

Thank you for taking the time to leave this review. I’m sorry to hear about your experience with our lenses. I would like to make sure you are in touch with our Quality team. I'd sent you a private message to help you resolve this! Thank you!

Best,

Sophia

Posted on Dec 22, 2020

Love it!

By Beth C., Chattanooga, TN, Verified Reviewer

I have never had any issues with Hubbe Contacts or their customer service. My contacts are delivered on schedule when I need them. I wore Acuvue contacts forever and started having irritation issues. I switched to Hubble and never looked back!

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Company Response from Hubble Contacts

Jan 4, 2021

Hi, Beth,

Thanks for your lovely review and for sticking with us for so long! We're so happy to hear that the deliveries have been arriving on time and our team has been helpful along the way. We love to hear feedback like this! :)

Best,

Sophia

Posted on Dec 19, 2020

Pretty darn happy

By Nicole M., Milwaukie, OR, Verified Reviewer

I enjoy wearing these contacts. No hassle with getting refills, they automatically arrive every month. Sometimes the lenses can get a bit cloudy mid-day but a rinse with solution and I am usually good to go for another few hours.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Convenience

Affordable

Lenses can cloud up mid-day

Sometimes lenses don't fit correctly to the eye

Company Response from Hubble Contacts

Jan 4, 2021

Hi, Nicole,

Thanks so much for your review! We're so happy to hear you're enjoying our monthly subscription delivery system. If you sometimes feel that these lenses don't fit correctly to your eyes, please refer to your eye care professional who fits you for Hubble Contacts. If there's anything we can do for you, please feel free to reach out to my team at help@hubblecontacts.com with the subject line "ATTN: Highya" and we'll be happy to help!

Best,

Sophia

Helpful Review? 1 Person Has Voted

Posted on Dec 19, 2020

More comfortable than name brands

By Millette A., Virginia, Verified Reviewer

Shipping and great quality product, very comfortable, more comfortable than the big name brands. Prescription is accurate, fast shipping, and good customer service.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Value

Quality

Shipping

You should offer color contacts

Company Response from Hubble Contacts

Dec 28, 2020

Hi, Millette,

We appreciate you taking the time to leave this review. It's so great that you're loving the lenses and the Hubble experience as a whole! Yes, we, unfortunately, do not carry colored contact lenses, but maybe in the future, we will let you know. Meanwhile, you can check out our friends at https://bit.ly/2N1dCtO who do carry many types of color lenses.

Best,

Sophia

Posted on Dec 14, 2020

Please please stop sending me these!

By Kristy G., Rogersville, MO, Verified Reviewer

It’s been great. I don’t want any more. Please discontinue my membership. I don’t want anymore. My script has changed and these no longer work for me.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Company Response from Hubble Contacts

Dec 28, 2020

Hi, Kristy,

Thank you for taking the time to leave this review. I'm so sorry to hear you don't want to continue as a Hubble customer; I'd be happy to cancel your subscription (although we're sad to see you go!) so we've sent you a private message to help you resolve this! Thank you!

Best,

Sophia

Posted on Dec 14, 2020

Very pleased!

By Georgia G., Long Island, NY, Verified Reviewer

Have had great service and timely deliveries, with absolutely no problems. l just wish they would stock bifocal contacts.

Thanks for the great service!

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Company Response from Hubble Contacts

Dec 28, 2020

Hi, Georgia,

Thank you for taking the time to leave this review. I'm so happy to hear that you're loving the Hubble Contacts service and that your deliveries are working out so well. :)

We are still working on bifocal lenses. While we don’t offer bifocal lenses, you may find what you’re looking for with our friends over at ContactsCart! https://www.contactscart.com/collections/multifocal-bifocal

Best,

Sophia

Posted on Dec 14, 2020

Poor quality contacts

By Adam K., Lakeland, FL, Verified Reviewer

Contacts become uncomfortable after about 4-6 hours. Really hard to go a full day wearing them. But I guess you get what you pay for.

Length of Use: 1–2 years

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Cost

Comfort does not last

Company Response from Hubble Contacts

Dec 28, 2020

Hi, Adam,

Thank you for taking the time to leave this review. I am sorry to hear that you did not get on well with the lenses. If you haven't already, please be sure to cancel your subscription to avoid upcoming charges and deliveries. Please feel free to reach out to help@hubblecontacts.com with the subject line "ATTN: Highya".

Best,

Sophia

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