Hubble Contacts

I signed on for the free two weeks. When I did (since I do not wear my contacts every day), I skipped all the deliveries for the following months all the way through January 2019 until I knew if these were going to work for me or not. Sadly, I tried wearing the contacts on multiple occasions, and they just weren't right for me. This is fine, I knew they didn't do astigmatism contacts but decided to try the free trial in case it worked (I don't have a lot of astigmatisms).

A couple of weeks later, I get an email saying my card was declined. I log on to my bank and there it is a charge for $36. I called their customer service to get my money back. They said just to send the pack back unopened and I would get a $26 reimbursement. I asked why they were not giving me a full refund and he said because it was just the way they did things. I asked to speak with a manager because this was their mistake and did not find it ok that they messed up, charged me and wouldn't give me my full refund. He said the manager was busy and asked for my number. I asked when she would be calling and he wouldn't even tell me a ballpark. Then he hung up on me.

HORRIBLE CUSTOMER SERVICE! Now I am out $36 until who knows how long and I'm going to end up paying them for contacts that don't even work on me.

Bottom Line: No, I would not recommend this to a friend

I was offered a free box with no commitments aside from $4 shipping. I heard of this brand and wanted to trial them, but the next thing I know I'm subscribed to a service I can't cancel. I canceled the service, returned the contacts using the return shipping label THEY provided and they claimed not to receive it, and stated I needed to provide proof I returned it, but the return label they provide doesn't include tracking...what the heck?

AVOID!

Bottom Line: No, I would not recommend this to a friend

Hubble's customer service is some of the best I have ever received. I had an issue that was attended to within 10 minutes of me sending an email, and was resolved exactly as I needed it to be within a couple of emails back and forth with their customer service rep. Their contacts are great quality for the price and well worth trying out.

Bottom Line: Yes, I would recommend this to a friend

This place is a scam! I had asked how to cancel my order months ago. I was told on Facebook to email help@hubblecontacts.com, so I did. Well come to find out five months later they’ve been taking money from my account and I don’t even have contacts that were supposedly sent.

So first I’m told they’d refund me $25 for each month. They charged a $5 restocking fee and won’t return the shipping either. So I ask to speak with a supervisor. I was told I’d be called back today. Lie. She’s now out of the office. So now I’m speaking to Maeshelle, a supervisor in the Philippines. She not only said "f**k" to me but she’s now saying they’re only refunding me three months at $25.

This place is not legit. They never obtained a valid prescription because the last one I got was four years ago. The contacts are cheap and irritate your eyes. I’ve even had to go to the emergency room to get one taken out. Don’t get contacts from this fraudulent company.

Bottom Line: No, I would not recommend this to a friend

I tried several different brands of soft contacts through my eye doctor. I wasn’t very happy, so with the price and ease of ordering Hubble, I thought I’d try. I am very happy with the comfort, price, and customer service.

Bottom Line: Yes, I would recommend this to a friend

For someone that has to pay to use their eyes, Hubble will completely improve your life. They are reliable, consistent and convenient. No gimmicky claims like "super ultra hydro," they are simply the best and most affordable contact lenses on the market. If you enjoy convenience and quality, do yourself a favor and get a subscription.

Bottom Line: Yes, I would recommend this to a friend

I thought I would try Hubble out since I have been wearing contacts for over 30 years. I have dry eye syndrome, so my contacts have to be very thin to be comfortable. I have to say, these have been more comfortable than the ones I got from the eye doctor. It was super easy to order too. I just filled out the form, gave them my doctor's contact info, and they did all the work. They are delivered in plenty of time each month, so I never run out.

Bottom Line: Yes, I would recommend this to a friend

I’m really happy with my contacts. Great quality, and inexpensive. I’ve never run out, so the delivery service is always on time. They can be reused, but it never really seems necessary. I plan to use Hubble for the foreseeable future.

Bottom Line: Yes, I would recommend this to a friend

My prescription is OD: -3.50 and OS: -2.50. No astigmatism. I found the contacts to be extremely uncomfortable. It felt like there was sand in my eyes the entire time. I tried them out for three days. Each day, I could only keep them in my eyes for no longer than an hour. They were unbearable. I went back to the original brand I was using (Acuvue Oaysis), and I learned my lesson never opt for the cheaper option! Your eyes are important and so they worth the extra money.

Bottom Line: No, I would not recommend this to a friend

Better than any other contact lenses from the opticians. They are extremely comfortable and easy to use. They were always delivered within a few days of purchase. I have been using them for months and will continue to purchase these lenses.

Bottom Line: Yes, I would recommend this to a friend

I have been wearing contacts for over 30 years and I absolutely love Hubble. Remembering to go to the store every few months to get contacts was such a hassle, now my contacts just arrive in the mail about five days before I run out of my supply every month!! Low monthly cost is always a plus too.

Bottom Line: Yes, I would recommend this to a friend