Summary
Hubble Contacts claims to save you time and money on your contacts with a simple subscription program. However, many experts don’t recommend this style of lenses due to the potentially inferior material they are made from.
Pros
Cons
Posted on May 4, 2021
I find that the lens is thicker than the brand-name ones I was prescribed. My vision was blurry all day with the Hubble lens and my eyes were very itchy. I have a million boxes of these lenses and I only used 1 set of lenses.
Length of Use: 3–6 months
Bottom Line: No, I would not recommend this to a friend
Pros and Cons
No “pros” were specified in this review
Blurry with these lenses
Cannot cancel the subscription without calling
Company Response from Hubble Contacts
May 4, 2021
Hi, Marie,
Thank you for taking the time to leave this review! I’m sorry to hear that these lenses were not comfortable for you which you found it blurry and itchy. I’d like to chat about your experience and see what I can do to help, I send a private message to help you resolve this! Thank you!
Best,
Sophia
Posted on May 3, 2021
Anytime I wear these contacts, despite proper wear time and hygiene, I get painful styles and chalazions. I’ve never had this problem with any other contacts. My doctor says not to use this brand anymore and I had to get eye drops.
Length of Use: 6–12 months
Bottom Line: No, I would not recommend this to a friend
Pros and Cons
Price
Irritated my eyes badly
Company Response from Hubble Contacts
May 4, 2021
Hi, Sarah,
Thank you for taking the time to leave this review. I’m sorry to hear about your experience with our lenses. I'd like to find out more about what happened. Please send us an email at help@hubblecontacts.com with the subject line "Attn: HighYa" and we'll be more than happy to help out. so we can discuss your account details from there. Thank you!
Best,
Sophia
Posted on Mar 23, 2021
I have had Hubble for about 3 years. They have been great up until the last 6 months or so. I have received late orders several times. This is very problematic for me as this was the only method I was using for my vision, so if I don’t get the contacts, I can’t see. I recently called customer service, and they were unable to email me a copy of my prescription so I could go somewhere else. Now I am stuck with no contacts, and I was supposed to go out of town.
Length of Use: 2+ years
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Low cost
Quality contacts
Available customer service
Late delivery times (1 week or more late)
Unable to receive prescription when requested
They don’t send an email when the delivery will be late, so I don’t know until I’m out of contacts before realize I have none left
Company Response from Hubble Contacts
Mar 25, 2021
Hi, Sydney,
Thanks for sharing your experience with us! So sorry to hear you have been experiencing delays. Due to Covid-19 major carrier services everywhere are experiencing extreme delays in their delivery times. I have attempted to look into this for you. We do not have sufficient information to find your account on file so I reached out privately to find out more about your interactions with our team and get to the bottom of this. Thank you!
Best,
Sophia
Posted on Feb 9, 2021
Contacts always come on time and customer service is always friendly and quick to respond. An effortless way to get contacts! Would recommend.
Length of Use: 2+ years
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Easy
Good customer service
Inexpensive
No “cons” were specified in this review
Company Response from Hubble Contacts
Feb 11, 2021
Hi, Kayla,
Thank you so much for taking the time to leave us this amazing review. It's great to hear that you're loving the Hubble experience and that our team has been helpful along the way! We really appreciate the feedback :)
Thank you!
Best,
Sophia
Posted on Feb 2, 2021
I've been very pleased with the process as a whole. I like the ease of changing the frequency when needed. The only dislike I have at the moment is I wish it was easier to update my prescription. If there was an update option for that like updating your address. Being required to have to email someone means it can take longer. Other than that I've been happy.
Length of Use: 1–2 years
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Convenient
No “cons” were specified in this review
Company Response from Hubble Contacts
Feb 4, 2021
Hi, Amie,
Thank you for taking the time to leave this review. I'm glad to hear you're happy with your Hubble Contacts experience. As of the moment, it needs to be emailed or call our customer service line as we do only use their platforms to view the actual doctor's prescription and to make sure that it will be verified by a doctor. I appreciate you raised this concern and rest assured this will be noted. We are always doing our best to improve our products and services to ensure 100% satisfaction from all of our customers. Thanks and stay safe! :)
Best,
Sophia
Posted on Jan 28, 2021
I needed to update my prescription. The customer service team was quick to respond and helped me update all of my information so I didn't miss a day without vision.
Length of Use: 1–2 years
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Great fit
Recyclable containers
Good price
No “cons” were specified in this review
Company Response from Hubble Contacts
Jan 28, 2021
Hi, Mark,
Thank you for taking the time to leave this review. It's great to hear that you're that our team has been helpful along the way! We really appreciate the feedback :)
Thank you!
Best,
Sophia
Posted on Jan 26, 2021
While cleaning my contacts in order to use the next day, my girlfriend's daughter said why don't you get Hubble daily contacts? I looked into it, and it sounded good, just toss the contacts at the end of the day, and put fresh new ones in the next morning. The process was easy breezy, I just sent my prescription to Hubble, and they sent a monthly supply. I can believe how wonderful it is to just take them out and night and have fresh ones in the morning. No scrubbing or rinsing or built up contaminates. I'm a believer! Thank you Hubble! Refreshing! Oh, and inexpensive as well.
Length of Use: 3–6 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Good quality daily wear lenses
Easy to use
Easy to get
You do need to be careful tearing one lense from the other as you could open the lenses next to it, hence the joining lense drying out
Company Response from Hubble Contacts
Jan 28, 2021
Hi, Dave,
Thank you for sharing such a positive experience and for believing in us. We are so grateful for the pleasure of serving you and for having a great experience with our lenses. If you ever need any help with anything or have any questions about our lenses please do not hesitate to reach out to us at help@hubblecontacts.com with the subject line "Attn: Highya".
Thanks,
Sophia
Posted on Jan 19, 2021
Been getting contacts from here for years. Can't beat it. Even though the price went up still tolerable. All and all, the best choice for us out there.
Length of Use: 2+ years
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Convenient
Auto ship
No yearly exam referral
Price
Can't set own shipping dates
Company Response from Hubble Contacts
Jan 28, 2021
Hi, Kasey,
Thanks for sharing your experience with us! We're so happy to have had you on-board for years. You do always have the option online to manage your subscriptions, Kasey or you may send us an email at help@hubblecontacts.com for us to help you change your delivery dates.
Thanks,
Sophia
Posted on Jan 18, 2021
Since having to switch to daily contacts a few years ago, I have always stuck with Hubble! They are quality contacts at a great price! I love the convenience of having them delivered to me each month, and the flexibility of choosing how often I need them. It's great that they have contacts for both near and farsighted people, and a wide range of prescriptions too! I do wish they could offer ones for astigmatism as well, but overall I am impressed with Hubble Contacts! It's super easy to sign up too!
Length of Use: 2+ years
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Price
Quality
Convenience
No option for astigmatism
Company Response from Hubble Contacts
Jan 28, 2021
Hi, Jennifer,
Thank you so much for your wonderful review and for sharing your experience! We're so happy to hear that you like our lenses and your Hubble's subscription service is working out so well for you with your lenses arrived on time. :)
Oh, yes I'm bummed to have to tell you that we aren't offering toric lenses right this second but our friends over at ContactsCart may have what you’re looking for! https://bit.ly/3cwngyT We will let you know once we have it.
Best,
Sophia
Posted on Jan 18, 2021
Hubble provides exactly what I need - my contacts at a consistent time. I have never had any problems, and it’s very easy to use. At one point, there was a manufacturing issue and some of my contacts in a box were dry - they sent me new boxes quickly with no questions asked!
Length of Use: 1–2 years
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Consistent
Quality
Good customer service
No “cons” were specified in this review
Company Response from Hubble Contacts
Jan 25, 2021
Hi, Connie,
Thank you so much for your lovely and thorough review! We're so happy to hear that Hubble provides exactly what you need. Also, it's good to hear that our agent was able to help you out when you needed it! If you ever need any help with anything or have any questions about our lenses please do not hesitate to reach out to us at help@hubblecontacts.com with the subject line "Attn: Highya". Thank you!
Best,
Sophia
Posted on Jan 13, 2021
I have been using Hubble Contacts for 2 years. They are so convenient. They automatically show up at your door once a month. They change your Rx when needed after checking with doctor of course. They are so easy to wear. Soft and comfortable. And they are priced so well there's no need to shop around. I will not ever change from using Hubble Contacts.
Length of Use: 2+ years
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Price
Front door delivery
Customer service
No “cons” were specified in this review
Company Response from Hubble Contacts
Jan 25, 2021
Hi, Lisa,
Thanks again for being a loyal customer and writing this awesome review. It's so great that you're loving the lenses and your Hubble experience as a whole. So glad to have you in the Hubble family! Thank you and stay safe!
Best,
Sophia
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