Hubble Contacts

So I ordered from Hubble, paid for it, and never received a single pair of lenses. This place is a BS scam. I tried to reach out for resolution and was ghosted. Save your money. You’d have better luck lighting it on fire than getting any product from these people.

Bottom Line: No, I would not recommend this to a friend

I have canceled my subscription over a month ago and have been trying to get a refund for contacts I returned 3 weeks ago. I have emailed 3 times to get an update on my refund. There has been no response to any of my emails. Hubble was a big mistake. Any other contact distributor would be a better choice. As far as the contacts go, they weren't for me.

Bottom Line: No, I would not recommend this to a friend

I enjoyed the contact lenses I received last year. I am hoping to buy in the future to use Hubble again. They were very useful. I just hope the one I will order next will come with a solution and a case. Thank you.

Bottom Line: Yes, I would recommend this to a friend

I've been using eye contacts for more than 15 years and I never had that many problems with my eyes. Had pain behind my eyes. Eyes were dry like the desert, they don't breathe.

Even for a cheap price, the health of the eyes is more important.

They charge even if you cancel your subscription.

NIGHTMARE.

Bottom Line: No, I would not recommend this to a friend

Wort trying it so you know why you don't like them!

Just remember to set a few reminders in the week after so you won't forget to cancel your subscription because if you don't, they will charge you and ship some more!

Down points:

Service is a trap.

Dry.

Irritating.

You will want to take them off 3 hours later.

Up points:

Nice little boxes.

Branding well done.

You will feel like it's a cool thing but it's not.

Bottom Line: No, I would not recommend this to a friend

The most convenient way to get great quality contact lenses. No running around, no hassle. I ship mine to the office. They are just as good as the big brands on 1800Contacts, but a lot cheaper. Wish they had colored ones though.

Bottom Line: Yes, I would recommend this to a friend

I love the customer service from Hubble and the idea is great. The customer service reps are so speedy and helpful! The packaging is adorable. My packages always arrived on time and in excellent condition. That part gets five stars! Honestly, any complaints I have are mostly on me, but I just want others to get a full picture. This is a two-part complaint:

One: If your eyes are prone to drying out, these might not be the best for you. I would definitely suggest doing the trial though, because if they work for you they're truly a great product. However, due to my job that requires a lot of screen time, I have to cancel my subscription because the contacts feel like they're stabbing my eyeballs after a few hours of wear.

Second issue: My two-job work schedule really picked up last month and I kept forgetting to send back the box, and then before I knew it another box came. As per the 30-day return policy, I can't send back the previous box. Which I admit is my fault, should have briefed myself on the policy before hoarding. I just think Hubble should consider a bit more flexibility with this policy, as part of the product's appeal is its convenience! Life gets busy and now I have a pristine, unopened box of contacts that are not only dry and stabby after like five hours of wear, but are also the wrong prescription and will go to waste. I know I probably signed a contract with my subscription, etc., but I can't help but feel a little bit ripped off that Hubble now has $36 that I worked really hard for, in exchange for a product I didn't use that's only like three weeks older than the newest box. Contacts can stay fresh if they're stored properly and if Hubble's contacts don't after a few weeks that's another issue altogether.

I suggest Hubble extends the return policy to 3 months for their busy customers. Or at least offers one-time exceptions to loyal customers. I work for a family-owned business and a retail store where customer appreciation is paramount, so it just really doesn't sit well. I would still recommend the product to a friend, but I'm saying I wouldn't so someone from Hubble looks at this and might take pity on my poor (literally) soul and let me mail back/refund the second box. That kind of customer flexibility and loyalty on top of the existing positive qualities of the company would really set Hubble apart and make it even better.

Bottom Line: No, I would not recommend this to a friend

Honestly like a t-shirt with your guys' logo or a hat would make a good customer feel appreciated and free advertisement for you.

Bottom Line: Yes, I would recommend this to a friend

On November 17th I asked if my order could be placed sooner. Haniriza Chio wrote me on the 18th saying she would put an order through sooner for me and I would get my order in 5 to 7 days. She asked if anything was different on my account. I told her everything was the same and please send out my order. I have written her 2 times asking if this order was placed with no response. It's the 26th and I still don't know if my order has been placed or shipped.

Bottom Line: No, I would not recommend this to a friend

I had high expectations when I got my trial box since I had read many positive reviews, however, I wasn't impressed after trying the contacts out for a week. First impressions were good; the packaging was cute and brightly colored, and when the contacts would sit right in my eyes they were very comfortable. In good lighting, I could see perfectly. However, when it was dark, any lights would have a huge glare around them, making it very hard to see at night or in dim lighting. After noticing this, I tried to cancel my subscription before my first actual box got shipped out, but I was too late and customer service could not cancel it for me.

Upon using the contacts from the paid box subscription, I began to notice that some of the contacts were flipped inside out (opposed to the proper way they are supposed to be put into the eye) in the packaging. Once I get the contacts in my eyes, they don't always fit right either, even if it is flipped the correct way, almost like there is an air bubble between the contact and my eye that I cannot get out. Overall, I was not impressed and do not plan on ordering from Hubble again. It was worth a shot though.

Bottom Line: No, I would not recommend this to a friend

Good price at first. Contacts aren’t worth it as they are extremely dry and make your eyes hurt. Also, I still couldn’t see with them correctly. They’re good if you need them for occasions or events, but I wouldn’t recommend for every day.

Bottom Line: No, I would not recommend this to a friend