HomeLight

I wanted to sell my house in El Paso quickly, since I needed to move to Phoenix. As I was searching the internet for a Realtor, I found the HomeLight website that provides the top Realtors in the El Paso area and that are measured by the website based on performance. HomeLight provided me with a few top realtors that I did contact and set up interviews. My wife and I decided to go with Barry Karch with resulted in selling our home at the 80-day mark. We are very grateful for having used HomeLight and cut the research of Realtors we would have had to endure.

Bottom Line: Yes, I would recommend this to a friend

All I can say is there has been no communication, follow up, diligence, or otherwise. From my initial conversation, I had wanted to work with HomeLight. Was told I qualified to be a part of their team and services. I have been given the run around by the staff about what I needed to do, and how I would qualify. Lori Pinkerton and Devon De Jesus have made no effort to follow through with me and have provided numerous excuses. These excuses include not being able to verify me and my sales history to technical issues with their engineering team. Very disappointed and I would not recommend their services.

Bottom Line: No, I would not recommend this to a friend

The HomeLight app was easy to use and gave me many options of real estate agents. I think the app asks the right questions for you to find a great agent depending on your preferences. So whether you are looking to sell and/or buy a house, I think the HomeLight app gave us several agents to interview for us to sell our home and we found just the right agent for us through HomeLight.

Bottom Line: Yes, I would recommend this to a friend

We had chosen HomeLight because we needed help in choosing an agent that was not only experienced and qualified in the area we choose to move, but, someone that will go the extra mile since we were not local. We live in California and we’re seeking to purchase a vacation home in Arizona.

After speaking with the advisor, we felt confidence, that it was better having him provide agents, rather than doing our own searching. We feel, even if we had time, we would have not found an agent that quickly. Plus we had a lot of questions, purchasing a home in a different state, HomeLight and how the process works.

The advisor was very knowledgeable and we had a good feeling while speaking with him. He even followed up with an email with important questions for us to ask when interviewing the agents. The response time from the agents was very fast. And we were able to speak with them, then choose the one that was a good fit for our situation. Everything happened just as the advisor explained. It was a seamless experience.

We are so thankful for HomeLight helping us choose the right agent for our needs.

Bottom Line: Yes, I would recommend this to a friend

I got realtor Gaby Garcia by HomeLight and that was probably the best thing that happened during this transaction. The services where handled with professionalism and punctuality. The call back time was great and the people I spoke with walked me through the process without skipping a step. HomeLight was a blessing, we got our home under contract in less than a month and not sure if it would have happened if they didn't get one of their great realtors to help us. I am truly happy with this transaction. I high recommend and put full confidence in HomeLight choice of realtors. Thank you HomeLight!

Bottom Line: Yes, I would recommend this to a friend

Our interaction with HomeLight began while we were trying to sell our home in the Edinburg area. The realtor at the time was non-communicative and lacked any sort of work ethic. I reached out to HomeLight to initiate the process of finding a new realtor. Our experience was phenomenal! After completing the questionnaire we quickly received a call from HomeLight verifying everything followed by four phone calls from local realtors.

Boone Tyson was my first call. He is professional, knowledgeable, and a great communicator. My husband and I had been looking for someone to be our champion and fulfilled that role exceptionally well. He advertised and hosted two open houses and got our home sold within a couple of weeks. He walked us through the process and all the paperwork as well. Excellent service!

HomeLight is a service that we will definitely be recommending and using in the future.

Bottom Line: Yes, I would recommend this to a friend

When we went to sell our home in South Florida, we contacted HomeLight for referrals on the best realtors in our area. They promptly forwarded a list and we received calls and emails as well.

After meeting with some, we were able to find an excellent agent who was knowledgeable, professional, extremely diligent and got us a great deal in a matter of weeks. We would highly recommend HomeLight for an easy and painless way to get a great Realtor!

Bottom Line: Yes, I would recommend this to a friend

HomeLight was a great help in our home buying experience. HomeLight responded with their recommendations within 24 hours, and connected us with an excellent real estate firm. The reference went quickly and seamlessly; we were contacted the next day by a local real estate agent and we were out looking for houses soon after. We didn't know where to start when looking for an agent, and HomeLight made it surprisingly easy.

Bottom Line: Yes, I would recommend this to a friend

HomeLight was a wonderful way to find a fabulous real estate agent in an area that we were not currently living in. I was skeptical at first but they sent me a list of possible agents with information on the agents such as experience, homes sold, homes listed, etc. HomeLight was very good on follow through and made sure that I found an agent that I was happy with. Randi Beard from Asheville, North Carolina called me right away and we had a wonderful chat and I knew right away that we would work well together.

Randi was amazing. When we came down to Asheville from Michigan, she oriented us to the city and had a variety of homes lined up for us to see. We ended up choosing a lot and built a new home with wonderful mountain views. She continually guided us through the process of the initial contract, selections, the build, the closing and moving in. She is a wonderful resource with lots of knowledge about the area and the local builders.

I have moved 13 times all over the country and by far Randi is the best agent that I have ever worked with. I highly recommend her and I also highly recommend HomeLight as a referral agent. Between the two of them, we found our forever home!

Bottom Line: Yes, I would recommend this to a friend

My experience with HomeLight has been phenomenal! They went out of their way to provide me with the best realtors to help me get the best price for my old home and the lowest price for my new one. I was very impressed with their professionalism and perseverance in seeing that I was taken care of. I would highly recommend HomeLight to anyone looking to find an agent that meets their home buying needs.

Bottom Line: Yes, I would recommend this to a friend

I am a REALTOR and the listing coordinator for our team. We have been working to set up the profile for our listing agent and team leader for a few weeks now, using the online information they provide. As we began uploading her transaction history we had questions.

We emailed support, several times, no response. Attempted to call the number on the website, next to the box that says they don't use robots, only real people. Well, if you select the help options for agents, a robot tells you to email support. I chose a different option not intended for agents and finally got someone. He didn't help the agents but offered to take my information, start a ticket, and have someone call back. After more than a week, that still hasn't happened. Our team manager did the same thing. Emailed support several times, called, got the same response and then no response.

We sent the requested transaction verification reports twice. We have been emailing them for over two weeks, I even tried to message them through Facebook and messaged the founder directly on Linkedin. We have not gotten a response.

I don't know if this works as a lead platform or not. It looks nice, but there is zero support. I have never had absolutely any response. Even the DMV in my home state responded to an email faster than this. Unless something changes, it has been nothing but a huge waste of time.

And yes, this review is meant to elicit a response. I don't like using these tactics, but it seems like this is the only place I am seeing responses.

Bottom Line: No, I would not recommend this to a friend