HomeLight

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HomeLight

Overall Rating

4.7

712 Customer Reviews

Summary

HomeLight is a service that uses a data-based approach to find the best real estate agents for both home buyers and sellers.

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Customer Reviews

4.7 Stars out of 712 Reviews
5 Star:90% 4 Star:3% 3 Star:0% 2 Star:0% 1 Star:5%
94% Recommend This Company
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Posted on Dec 1, 2018

Waste of time

By Mary B., Arizona, Verified Reviewer

I'm considering selling my place, and so I thought let's see what they have to offer and who. Well, first, only one of the agents sold properties primarily in my area. They included sales from Phoenix, Scottsdale, Chandler, and other areas of the valley. This is not helpful as my place is in the far north valley, and a different from the other areas listed. However, I figured I'd at least do a little more research on the people listed via their professional websites, as the snippets were vague and essentially sales spam, but OK, I figure no problem. What really got me, was the fact I shared I wasn't thinking about listing it for 3-6 months, which was on their form, and within 2 hours I received a sales call, asking for more details on my property! Are you kidding me? So, this could be good but for me, not so much, especially when the agents listed I didn't think fit the profile of what I wanted. This is certainly not a service I will use.

Bottom Line: No, I would not recommend this to a friend

Company Response from HomeLight, Inc.

Dec 4, 2018

Hey Mary,

Thank you for taking the time to leave us a review. I am so sorry of the experience that you have had. We call to better give the agents a heads up on what you are looking for and expecting once you start the process three to six months from now. We wish you the best of luck in selling your home.

Helpful Review? 1 Person Has Voted

Posted on Nov 23, 2018

Worthless

By John H., Illinois, Verified Reviewer

I was matched with two agents. The first one comes in with a chip on his shoulder, telling us how good he is and did nothing but tell us what was wrong with our property. He told us the property was worth $50,000 less than every appraisal we had. I think he was low balling so he could buy and flip himself. The second agent took two weeks to contact us. I figured that any agent on this site was the lower tier agent who can't get own their clients. Never again.

Bottom Line: No, I would not recommend this to a friend

Company Response from HomeLight, Inc.

Nov 27, 2018

Hey John,

Thank you for taking the time to leave us a review. I am so sorry of the experience that you have had. This is not what HomeLight is about. We would love to have you give us another try and pair you up with new matches. Please reach out to support@homelight.com and reach out to Ashlee. She is more than happy to get things corrected.

Helpful Review? 4 People Have Voted

Posted on Nov 18, 2018

Summary review of realtor and home sale service found through HomeLight.

By John L., Hampden, ME, Verified Reviewer

Our home sales process was pretty smooth. We looked for realtors in our area using HomeLight that could work with us being 1.5 hours away from the property.

The realtor HomeLight suggested to us was professional and efficient. He assisted us with staging the home for sale and handled everything professionally. We had multiple showings within the first two days on the market and were under contract with an offer just over the asking price a week later. Thanks for the great advice!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Nov 16, 2018

HomeLight review

By Mike H., Phoenix, AZ, Verified Reviewer

Our home closed 30 days after being listed. We were pleasantly surprised after the first weekend our home was listed, when we received three competing offers for our home. As you might imagine, this put us in a very strong position regarding any allowances a potential buyer might have been aiming for.

We found and selected our agent, Polly Brown, through HomeLight. I was looking for an agent who was intimate with our distinctive community and whose expertise was specific to the localized area of Sun City, Arizona.

The HomeLight website not only allowed me to find an agent with a strong history of numerous sales for our given area, it also enabled me to see (through an interactive map) exactly where and when those sales had occurred.

Thanks to HomeLight, my wife and I were able to easily connect with an agent who we could see had extensive success in home sales in our specific area. When Polly met us at our house, she was well prepared with comps for our neighborhood and a copy of the listing agreement. It was such a great experience to have our house sold, and escrow closed in only a short 30 days after we listed it!

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 16, 2018

HomeLight makes it easy to sell your home!

By Dawn G., Saint Louis, MO, Verified Reviewer

I was watching HGTV and found an ad for HomeLight. I wanted to sell my house but was somewhat overwhelmed by the enormity of finding the right agent from my demographic. I called HomeLight and they truly made the process so easy for me. They had a set of three Real Estate agents contact me for interviews. I asked them each the same questions (to be fair) and was able to decide on the "right" agent to sell my home...and she did, within three weeks!

The contact at HomeLight was friendly and personable. He asked just a few questions but didn't take up my time with irrelevant things. If I had to sell a house again, I would definitely call HomeLight for a realtor referral.

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 16, 2018

HomeLight is the place to go!

By Peggy W., South Carolina, Verified Reviewer

I was very fortunate to find a realtor from HomeLight to help me sell my home. It was the first time I had used HomeLight, and I am so glad I did. They really cared about me as a person and valued my wishes when selling my home. They kept me up-to-date every step of the way, and I was more than pleased at the professionalism and honesty they gave to me. I would not hesitate to use HomeLight again should I need to buy or sell a home. Simply delightful staff - Riley Hope stayed right on top of everything, and I could not have asked for a better experience. HomeLight is definitely the place to call if you are buying or selling a home.

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 15, 2018

The bottom line, use HomeLight to help you find a professional to fight for you.

By Michael and Cindy J., Fresno, CA, Verified Reviewer

We researched HomeLight to find us an agent to fight for us as we buy our home. I'm a Disabled Veteran also suffering from PTSD. We decided to buy our home using my Veteran's Benefit. If you are familiar with a VA loan, we ask the sellers to pay all closing costs. You add my OCD and I wanted the best of the best, and that is what I was looking for in our search for an agent.

Buying a home using the VA in a seller's markets is a challenge. A market where multiple offers drive the price up and sellers are demanding every penny. Being a Disabled Veteran, our budget is very right, and it's very difficult for us to compete with people who are bringing in a large amount of cash/all cash offers and share closing costs equally. In the real world of sellers, VA loans are the least likely accepted offers. We get turned down for better offers or even similar offers, because the sellers pay all closing costs.

That is where I realized that I needed the best of the best, an agent who will fight for me and allow us to own our dream of homeownership. I used HomeLight as one site to do my research. Now to be honest, I didn't know one site from another and how reliable they are, but I figured if I research many different sites, maybe I'll come up with 2-3 agents that I can interview.

Many similar sites just seemed to send me agents that don't have any substance behind them, just disappointed. However, with HomeLight, and another two honorable sites, I was surprised that the list of agents each site provided. These agents had substance behind them and skills under their belts. The list I gained from HomeLight and the other two, was very familiar. From the three sites, there was one name which appeared on all lists, another name appeared on HomeLight and another site. Then what I called miscellaneous names.

With each reference, I read all the reviews and researched each agent in detail. I was extremely impressed that all these agents were actually top-notch agents who know their business and will fight for their clients. I took the top agents (those who were listed from multiple sites). To make a long story short, I made contact with those agents and they both responded very quickly. After interviews, I choose my agent. The agent I chose happened to be the one who was listed on all three sites. I felt that they understood my frustration as a Disabled Veteran and using VA loan. They focused on our positive attributes and created a strategy for the areas we lacked. This agent did everything we were hoping for and believe me, went far above the call duty. They made me feel as if I was the only client or really made me feel like family.

HomeLight was an excellent tool in finding an agent to fight for us so we can achieve the "American Dream" of home ownership. Any agent can show you homes and write an offer. These days, agents send offers electronically to the seller's agent and there is nothing personal, except maybe if the buyer writes a letter. However, my agent took my situation and honored my requests. Not only did they have us write a letter to the sellers, they fought for me. They went in person to meet with the sellers to tell my story, sell them on us and sell our offer.

After our first offer, we didn't win. The flipper went for the better money. However, the next home we offered was also an investor who was selling their rental property. My agent went to meet directly with the seller again and fought for us. With multiple offers on the house, we couldn't compete. However, as the only buyer who's agent met the seller directly and sold them on us and our offer; even when there were better offers on the table. At the end of escrow, I had the opportunity to thank the seller as we passed by (in the escrow office), and I asked him why he accepted my offer over the others. His response was, "Your agent was the only one who fought to meet me in person to present the offer. That stood out, and your agent sold me on you and your offer." With that, I forever owe my agent, because they (husband/wife team) did exactly as I needed and HomeLight was part of my success.

The bottom line here is:

All sites are similar. A few sites are reputable, and when you cross-reference and research, you will know that. No matter what site you think of using, use HomeLight to get your final list and interview those agents to find the one who will fight for you!

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 15, 2018

Great website to find you the right real estate agent!

By Jun F., San Francisco, CA, Verified Reviewer

We were lucky to come across HomeLight when we were searching for a knowledgeable, responsive local agent. HomeLight’s website was so nicely designed and easy to use that we were able to connect to our ideal agent within a few minutes, and on a weekend. More context, we were looking to purchase outside of our residing city, which was why we needed to find a local agent that’s good. Our agent founded on HomeLight ended up to be our trusted support and quickly helped us close the house.

Our agent Derek was super helpful throughout the whole process, and even helped us with the lease agreement with the tenant after closing. I couldn’t have done it without HomeLight!

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 15, 2018

I had an outstanding experience!

By Danielle H., Maine, Verified Reviewer

HomeLight responded immediately when I submitted my request for information, and all three agents that they recommended called me within a very short time. Everyone was helpful and eager to assist me. I was several months away from being able to list the home, but I needed some advice about the work that would need to be done in order to prepare it for sale. There was no pressure from any of the agents, but they were all extremely accommodating. The agent that I ended up choosing to represent me continued to contact me periodically to see how things were progressing and to see if I needed anything from him. I couldn't be happier with the service that I received!

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 15, 2018

Use HomeLight to sell your house

By Andrew F., Pasco, WA, Verified Reviewer

When we were wanting to sell our house and had no idea how to find the best realtor possible, we contacted HomeLight. HomeLight provided us the information for three of the top realtors in our area for us to look through and they also had each of those three contact us to set up appointments to meet with us, answer all our questions, go through the entire process with us, and then we were able to choose the right realtor for us. HomeLight followed up on this with us and truly made it hassle-free to find the right realtor for us. From the time our house was listed, it was under contract in two weeks.

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 15, 2018

Outstanding service

By Chris N., Florida, Verified Reviewer

HomeLight helped us find the perfect agent to sell our home. They quickly took our information, understood our needs and gave an outstanding referral.

Our agent helped us sell our home in less than a week. Our agent made us feel very confident in the whole process from start to finish.

HomeLight's service was invaluable for us, and the catalyst for our sale undoubtedly.

Bottom Line: Yes, I would recommend this to a friend

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