HelloFresh

I have tried in vain to get HelloFresh to minimize the amount of trash that is generated by their products, but they refuse to change. The food comes wrapped in unrecyclable plastic bubble wrap. The other food is wrapped in unrecyclable packaging. They need to use a recyclable cardboard, and other packaging that is recyclable or bio-degradable.

Bottom Line: No, I would not recommend this to a friend

So I have been a regular consumer of HelloFresh for the past few months. There were a few bad ingredients but for the most part not bad until this week.

On Monday my usual delivery did not arrive, so I reach out and they say it should be there by 8 pm. We are bummed and starving but decide to have a snack and eat late. 8 o'clock comes and goes and no delivery. Tuesday I reach out again, they say they are very sorry and it will be there by 8 pm. Need I repeat the scenario? Nothing arrives, and we once again are ill-prepared, and it's late, and we have no interest in going out to eat at 9 pm.

Fast forward to today (Wednesday) still no food and HelloFresh is still sorry that there is a problem with the delivery. At no point am I told definitively if the food is coming eventually, if at all.

Customer service tells me that they are very sorry and they will apply this week's payment to next week's order, like it was some kind of gift. At first, I'm thinking at least I'm getting a free week, but wait a second, no, I'm not! It's my money! So I get completely screwed this week, and for my trouble, I will just pay next week as usual. Customer service continued to make it sound like a credit or a gift. Do they think I am stupid? I said no thanks, I would try Blue Apron and their response was "Ok, sorry to see you go."

I am sorry I passed on their cards to my friends, and I will be really embarrassed when they get screwed over.

Bottom Line: No, I would not recommend this to a friend

We have only been receiving HelloFresh for about four weeks. The third week we had trouble with delivery time. Today's meals came with servings for two instead of four. We signed up for this service to reduce stress not add to it.

I called the customer service line, and she acknowledged it was their error and offered next week to be free of charge. I agreed but let her know that we wouldn't be paying for this order either for two people. Not only do we have to now find a time to meal plan and get groceries, but why would we go to all the trouble of cooking meals for two? The lady explained that if she refunded this week that they couldn't offer anything for next week. She sent me to the person above her, and she was rude. She said she couldn't give us what we were asking for. I said she could pick up the order or send the other half. She said no.

Now, remember this is a company that inundates your email all week asking you to send emails to all your friends for free weeks of food. I said we would be canceling our service and she very sarcastically said ok. Beware if you're looking for any type of stress reduction with this service.

Bottom Line: No, I would not recommend this to a friend

I have tried a couple of the other places and hands down HelloFresh is the best. The portions are large and the produce is fresh. I have really enjoyed receiving it. I do wish they had a larger selection but everything I have received I will order again and again.

Bottom Line: Yes, I would recommend this to a friend

I first received a free week coupon, and we loved the first meal I cooked. I am a picky eater. There have only been a few meals that I have thought were mediocre. I have sent messages when I have gotten ingredients that were unusable and did receive a credit. I feel that using HelloFresh has made me a better cook, and my husband thinks so too.

Bottom Line: Yes, I would recommend this to a friend

I have never been the best chef in the room. I didn’t have a lot of cooking techniques and only knew how to cook a few select meats and vegetables. I now try new foods and enjoy them. I love how easy the Hello Fresh recipes are to follow, and that I can repeat the methods in the future. The recipes are delicious and good sized portions!

Bottom Line: Yes, I would recommend this to a friend

I love not having to plan a menu for several days out of the month. The shopping is done. You don’t have to buy several full-size containers of something you may not use again. It is great to try new recipes, and learn some great shortcuts.

Bottom Line: Yes, I would recommend this to a friend

I am very impressed with the different menu choices. The only thing that I would like to know is if you have different veggies most of the meals had green beans. I like green beans but not all the time. So far I really love the food.

Bottom Line: Yes, I would recommend this to a friend

Overall, I am pleased with HelloFresh. The recipes offer a nice variety and are easy to make. The directions are clear, and the meals have been fun to cook. It's nice not to have to buy large quantities at the store of ingredients that I only need a small amount of for the given recipe. Occasionally some of the produce has been spoiled.

Bottom Line: Yes, I would recommend this to a friend

This is my second try with HelloFresh. I had to stop in the past due to affordability. I am returning because I love cooking and learning how to cook new dishes that are healthy and tasty.

The only difference in my routine this time around is that I prepare all of my ingredients, like cutting and mincing and juicing, the weekend before I cook. And because my meals arrive on a Saturday, I do this on Sunday. It makes it so easy for me to put the meals together in the evenings during the week. I have a busy family of six, so I need to be as prepared as I can ahead of time. I’m very happy to have returned.

Bottom Line: Yes, I would recommend this to a friend

We really like HelloFresh. It is a great way to get fresh, unique meals. The directions are easy, and we have fun with the children in the house preparing the dishes together.

My advice is to get the earlier in the week delivery. The produce is freshest at this time. Previously we have had to run to the store at the last minute to purchase another vegetable that had rotted or was simply left out.

The only complaint I really have is that there is not a lot of spice. Anything labeled spicy turns out to be mild, at best. They need to add some real heat to some dishes for true flavor.

All in all, we like HelloFresh and will continue to use it.

Bottom Line: Yes, I would recommend this to a friend