HelloFresh

HelloFresh

Overall Rating

2.6

140 Customer Reviews

Summary

HelloFresh’s meal delivery service lets you choose from 20+ recipes per week and then receive a box of premeasured ingredients to prepare them.

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Customer Reviews

2.6 Stars out of 140 Reviews
5 Star:28% 4 Star:11% 3 Star:4% 2 Star:4% 1 Star:51%
40% Recommend This Company
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Posted on Jun 9, 2018

Good and teaches

By Richard S., Niagara Falls, NY, Verified Reviewer

The menu is varied; some are excellent, some are middle of the road. Also, it is a good teaching tool as to what portion sizes should look like. It has made me use spices and vegetables I would have never gotten on my own.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 9, 2018

Delicious, easy meals

By Lisa W., Minnesota, Verified Reviewer

I've been getting HelloFresh for several weeks now and I am really enjoying my subscription. The meals are easy to prepare (even for a non-cook like me!) and taste delicious. The servings are very generous.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 8, 2018

Wonderful

By Ashley S., Menomonee Falls, WI, Verified Reviewer

HelloFresh makes dinner easy, without the hassle of making the grocery list and going to the store when I already have such a busy schedule. All the meals are packaged separately, which is a plus! It’s a great thing for my husband and I to do together. All the recipes have been delicious!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 8, 2018

Happy subscriber- though not perfect

By Tanya W., Washington, Verified Reviewer

I had many reasons not to join a delivery dinner service, but upon receiving a free weeks worth of meals, I figured I had nothing to lose. Fast forward, three months later, and I'm a huge fan! I can't wait for dinner to arrive on my doorstep!

HelloFresh has saved me countless hours of driving to and from the store, meal planning, and prep, that I'll be a customer for life!

Though, they are not perfect. I have received dinner with missing or spoiled food on more than one occasion, and have had open protein spill into the box (more than one times). So totally not cool in all areas. I suspect they grew faster than anticipated, and will work out the kinks.

Otherwise, dinner is always good, with a fun variety, and fast, easy to make recipes. I have recommended HelloFresh many times, and will continue to do so.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 8, 2018

Love it!

By Heather T., Oregon City, OR, Verified Reviewer

We love HelloFresh! There are lots of options every week to choose from. The food is always delicious. The recipes are easy. And it saves time going to the store and planning a meal three nights a week. HUGE time saver. Love it!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 8, 2018

Honest HelloFresh review

By Molly L., Pennsylvania, Verified Reviewer

I have been using HelloFresh for several months now. For the most part, I find the meals relatively easy to make in a fairly short amount of time (usually 45 minutes or less). Some of the meals are better than others, as would be with any meal order plan. They tend to use a lot of potatoes (mostly roasted french fries) as their starch. This gets a little old as my husband doesn't like potatoes. It would be nice if their family plan provided more salads and alternatives to the never-ending potatoes. I understand potatoes are cheap fillers but when you are paying $36/meal, you should have options other than potatoes. I try to avoid the potato meals.

Also, they have some upgraded meals (where you can pay $5 more per person). I bought a strip steak meal and the meat was not a very good cut at all. It definitely wasn't worth the price to upgrade. We did call customer service and they did refund our money. They have also made mistakes like sending the wrong food bag/recipe with the right meat. They are very good at making things right if you call. However, when you are making dinner and open the bag to find the wrong ingredients for what you have planned, things don't go as smoothly. Everybody makes mistakes on occasion so you have to be prepared for that.

All in all, I like the service.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 8, 2018

A life-changing product

By Phyllis F., Canton, GA, Verified Reviewer

I have been using HelloFresh for the last seven months. It has been a life-changer. I love knowing what we'll be eating and that the meals come together quickly and easily. Decreased visits to the grocery store and not buying more of something than is needed (leading to waste) is definitely a plus.

Excellent customer service when an item wasn't fresh/useable.

We also use another meal kit service. While HelloFresh doesn't have as many options, the packaging and delivery are much better.

My only request is less green beans and more of other vegetables such as cauliflower.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 8, 2018

I love it!

By Mary F., Independence, KY, Verified Reviewer

I really enjoy the variety of meals and the freshness of all the ingredients. My only negative comment would be most of the meals do take some preparation. They are not "quick" meals to fix. I did recently have an issue with a box arriving two days late. I contacted HelloFresh, and they immediately issued my account a credit. I have sent the free coupons to several friends and family, and they also have enjoyed the boxes.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 8, 2018

HelloFresh meals

By Theresa H., Missouri, Verified Reviewer

I have been so pleased with these meals! Everything is enclosed except for the pan/pans and a little olive oil. The food is really delicious and normally we have enough leftovers for 1 to 2 lunches the next day. This has also shown me different ways to use vegetables and herbs to season while cooking, so a learning experience also. Very satisfied.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 8, 2018

Perfect for those who don't really cook

By Robin M., Kansas, Verified Reviewer

I love getting my HelloFresh! I’m a baker and I enjoy making sweet stuff, so when it came too cooking, well, let’s say I’m not the best! HelloFresh does it for me. All I have to do is chop and dice and wow, look, I’m cooking! Lol.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 8, 2018

Deceptive and non-refundable

By Kerby R., Michigan, Verified Reviewer

We were given three HelloFresh meals by my sister. We tried it and didn't like it. A week later we got a $59 credit card charge by HelloFresh and a note that they were sending us more meals, which we had not chosen and we had not ordered and had not yet received. Calling their customer service did no good. They refused to cancel the order or refund the charge. Told us that the free order has some fine print that it is "auto-renew" unless you cancel. Since we had not seen the fine print, we were stuck. Beware of "free" HelloFresh meals. They aren't.

Bottom Line: No, I would not recommend this to a friend

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