Groove Life Silicone Ring Reviews

I originally ordered a custom engraved ring as a present. When the ring arrived it was not the correct ring. Apparently my order had been mixed up with someone else's order. I informed customer service and I do admit they were fast to help out. I snapped a pic of the wrong ring and they sent the correct one out right away. I, however, missed giving it as a gift so I was bummed out. Due to that experience, I gave a 1-star review.

Recently a received an email asking about my review and what could be done to make me happy. I explained how I felt and they were very apologetic and disappointed that I was not satisfied. I was offered either a 50% refund on my order or a free ring. I was somewhat skeptical but was impressed by the level of customer service at this point. I ended up choosing a free ring, the original nomad burled walnut. They sent my free ring out the next day. Two days later it shows up in the mail. The ring is awesome! Extremely comfortable, looks awesome, all around awesome! The person who received the first ring is also 100% satisfied. They love their ring! Groove is 100% on point with the customer service and they really do care if you're not satisfied. My review is now 5 stars and I 100% recommend Groove rings to everyone. Also, I feel the need to mention both Lisa and Christy. Impeccable customer service!

Bottom Line: Yes, I would recommend this to a friend

My husband and I love our rings! His is even a little big so they are sending us a size smaller so we can see which one fits him better! The rings are amazing quality and the customer service is absolutely amazing as well! I will definitely order from them again!

Bottom Line: Yes, I would recommend this to a friend

Bought my Groove ring and registered it thinking the customer service would be mediocre if I had a problem. Well, I was completely wrong! Customer service was awesome and the ring was headed my way the same day. My hands go through a lot of abuse on the daily and my Groove ring is constantly getting beat up and worn on. It's nice to know that they stand behind their products so well! Thanks Groove!

Bottom Line: Yes, I would recommend this to a friend

I think I've said it all in a few emails I sent to Groove Life, but I write this review anyway. Never in my life (69 years old) have I dealt or done business with a better company. These folks are so prompt in getting back to you, not to mention the quick delivery time of their product. They are polite, know their product, and most of all are trusting. I thought I might need a ring one size larger than the one I ordered and they sent another to me immediately. Before I even sent the original back. Tell me a company nowadays that does that? Turns out my wife told me my first ring fit well, and all I did was send the package back, marked "Return to sender". I could go on and on, but I don't want to make this review seem sappy. I'm 110% satisfied and have already started showing family and friends my new ring and telling them about your fine company. Thank you.

Bottom Line: Yes, I would recommend this to a friend

The Groove ring is comfortable, classy, and a less expensive product for showing marriage. My ring is a mossy oak camouflage color and is great looking. I was able to keep my wedding ring in a safe location and use our Groove rings for everyday wear.

Bottom Line: Yes, I would recommend this to a friend

I love my ring so much. Still looks brand new no matter what happens.

I would recommend anyone to get one. My boyfriend even likes it and he doesn’t like rings. Hopefully I can get more soon. Love the camo choices.

Bottom Line: Yes, I would recommend this to a friend

My husband has been unable to wear his gold wedding band for the last 20+ years due to the safety restrictions in his workplace. This has always bothered me, but I got used to him not wearing a ring. You can imagine how excited I was when a friend told us all about the Groove Life silicone ring that he wears. He explained the process of ordering the 3 piece sample set, so I ordered one for my husband for Christmas. He spent a day or two wearing each size to see what worked best for him, and since he liked the color of the one that fit the best, he simply kept that one and returned the other two in a prepaid envelope. SO easy! The other day, he noticed a small tear in the ring, so I contacted Groove Life and they immediately sent out a replacement at no charge and just asked that I send them a photo of the damaged ring. I'm really excited to see that they have several fun designs for their lady's rings, so I will probably do a little shopping for myself soon!

Bottom Line: Yes, I would recommend this to a friend

I ordered a ring a few months ago and have been wearing it ever since. Well, work changed the hand sanitizer and over time the outer part of the ring lost its printed-on design leaving me with a discolored ugly ring. I called customer service to ask what I could do? They not only replaced my ring, but upsized me (it was a little snug) and gave me a different design of my choosing that is all black so I won't have to worry about the hand sanitizer problem anymore.

AWESOME customer service!

Thank you!

Bottom Line: Yes, I would recommend this to a friend

I've been wanting one of these for a while, after unfortunately losing my expensive and traditional wedding ring. Although I just got it, my ring fits great and other than the "mystery ring" I elected to add to my order being pink, I'm totally happy and plan to purchase another one at some point - looking at maybe one of the nomad line or even camo...So far I love the product, especially all the variety of styles as well as the customer service which has been super responsive and great.

Bottom Line: Yes, I would recommend this to a friend

This company has been great so have the people! My husband's ring broke and his replacement was there before I knew it, it was simple and easy to do. I have told all my friends about this company because of the care they have for their customers.

Bottom Line: Yes, I would recommend this to a friend

Loved the Camo ring I ordered. I would highly recommend these rings to anyone looking for a ring that is more compatible with an active lifestyle. It was easy to order and arrived quickly. It was everything it was advertised to be.

Bottom Line: Yes, I would recommend this to a friend

I was VERY excited to order my Groove Life ring as I am a technical worker outside and have worried about my wedding ring AND finger from the beginning of my job. I picked the Nomad Rapid style. What is pictured is a SOLID, THICK and SMOOTH silicon ring with BRIGHT, BLUE, GRAY AND BLACK colors...What I received was a DARK, ALMOST BLACK AND BROWN colored PRINTED ON, ROUGH MATTE FINISHED, THIN silicon piece of trash. There is NO WAY this ring would hold up, especially the color (as I found later reviews that uphold my thought on the design being printed on) in my field of work. Warranty or not, I didn't pay more than other companies charge for an INFERIOR product. Then I find out that it will take NEARLY A MONTH ONCE THEY RECEIVE MY RING BACK to give me my refund! This purchase was TOTALLY ridiculous!

Bottom Line: No, I would not recommend this to a friend

I am a very dissatisfied and running out of patience customer. Granted, the two University of Alabama rings were the correct sizes and the recipients of those 2019 holiday gifts are satisfied. Sadly, the third ring - the University of Louisville in the original holiday order has brought much misery. Groove Life's attempt to correct the third ring...

Three times Groove Life has mailed me the wrong size rings: University of Louisville - the image unrecognizable (size 8, should have been a size 6), two separate Replacement ring mailings - Dallas Cowboys rings (size 8, should have been a size 9). I am extremely disappointed in your customer service. I have chosen to be patient; however, I can't any longer. If your customer service doesn't call me soon and rectify/remedy these mistakes, then, like any dissatisfied customer will do...I will air my grievances on social media.

After sharing the above paragraph via Groove Life instant messaging, customer service insured me that someone would contact me tomorrow, the next day, or Monday.

Since my time has been severely abused, an urgent call should be the Top Priority by Groove Life.

Your product, good. Correcting your mistakes, dismal.

Please research me via my email instead of my order number (since I have had multiple order numbers). Thank you.

A Groove Ring Fan, not a Fan of Groove Life's Customer Service.

P.S. I would prefer to write a positive and sensational message about Groove Life. That story is pending on your next Customer Service action(s).

Shalom.

Bottom Line: No, I would not recommend this to a friend

Groove Life does everything well...from making it easy to size, to ordering, to shipping out, to receiving a nice display case of rings to try all for $1.50 shipping with free return. The blue, reason I’m not purchasing is I would like the thicker band in women’s colors and styles. If they do that...I’m all in!

Bottom Line: Yes, I would recommend this to a friend

I purchased a Mossy Oak Camo ring, for some reason some of the camo began to peel off. NO PROBLEM, I called, spoke to Maddie who was awesome! The ring was shipped the same day. Now that is what makes a great company that will succeed to be one of the best companies ever.

Bottom Line: Yes, I would recommend this to a friend

I just recently got married and in order to keep from banging up my beautiful wedding ring at work, I looked into a workday silicone substitute. The first ring I ordered from another company never felt right on my finger and I actually found it irritating over time. I decided to keep looking. I was first drawn to Groove Life when an online search found their band in metallic teal. It was just the color I was looking for. When it arrived, I was not disappointed. The ring was true to color and sparkles in the light. It is also ultra-comfortable. Then there's the 94-year, no BS warranty! I hope to never have to put that one to the test, but I'm wearing my ring in confidence knowing that if anything goes wrong it will be replaced. I'm glad I found y'all!

Bottom Line: Yes, I would recommend this to a friend

I had been looking for a quality silicone ring because if arthritis that has made it impossible to wear my regular metal based rings. I have purchased many different rings and have felt embarrassed to even wear them. The Groove rings are so comfortable you don't even notice you have them on. There are so many beautiful options available it hard to choose just one, in fact, I have three so far. Because of the design I don't get irritation under the ring. The customer service is amazing and I love that they are a USA-based company. I received my rings in just a few days in a nice little ring box. This will be the only company from now on that I will use to purchase from. My next ring will be one of the engraved options.

Bottom Line: Yes, I would recommend this to a friend

I really like Groove rings. They are very helpful. Mine and my husband's both broke and they replaced both. And it wasn't hard to go through the trouble of notifying them to let them know it was very easy. We will be ordering our rings from here from now on.

Bottom Line: Yes, I would recommend this to a friend

I ordered a ring and realized almost immediately that I ordered the wrong one. I contacted someone from Groove about my mistake and was told once it was processed they couldn't change it but I got in touch with Cheyenne today and she was able to fix my order since I couldn't exchange the ring for a different style online. It was awesome to get this taken care of so I have the right ring when I get married. Thanks for the help!

Bottom Line: Yes, I would recommend this to a friend

Able to find the right ring without a problem. Great website. Had one question on my warranty. Was answered quickly by Christy. She followed up later too. Great outfit, I'd recommend highly.

Bottom Line: Yes, I would recommend this to a friend

My ring tore and completely my fault, I got it hung up on something. I emailed customer service and they immediately said they would send me a replacement. All I had to do was send a picture of my torn ring.

When Groove says it is a no BS Guarantee they mean it. So nice to deal with a customer-driven company! I will be ordering again!

Bottom Line: Yes, I would recommend this to a friend

I have been looking for a safe ring to wear while working. Nothing interested me, then I saw your display. I immediately purchased a ring. I didn't pay much attention to the BS warranty. I hadn't planned on using it. I lost the ring and contacted customer service. Jennifer is awesome. She ordered and is having my new ring shipped.

Bottom Line: Yes, I would recommend this to a friend

Great follow through on a warranty. New ring sent within 24 hours. Simply wanted a pic of the damaged ring. I am hoping they eventually come out with a thin yellow line ring. I definitely would recommend to others.

Bottom Line: Yes, I would recommend this to a friend

I lost my ring and was in complete panic mode. I called and Maddie answered. She was amazing! She assured me it would get replaced and shipped right away which completely calmed me down! The no-hassle, no-BS replacement is 100% true. I was skeptical but she definitely came through for me. I have several rings and am so happy I am groovin' with my Groove rings. Thank you!

Bottom Line: Yes, I would recommend this to a friend

Did the live chat with Lisa to find out about how to go about getting a replacement ring for one I damaged. She was extremely helpful in locating the email I registered with and getting the process started for a replacement. Excellent customer service and excellent product.

Bottom Line: Yes, I would recommend this to a friend

I would never buy from another company, I had a problem and you were great to get it resolved in just a couple of hours. I recommend you to everyone talking about getting silicone rings.

Bottom Line: Yes, I would recommend this to a friend

Thanks Savannah for helping us with our GrooveLife silicone rings...when that Blue becomes available please let me know. We are photographers that found GrooveLife online and drove all the way from Chicago to pick out our rings on the easy to Florida for the Chicago Music Cruise where we are capturing a couple of bands and 500 fans of those bands for the next week. We are using these bands for our renewal wedding ceremony on ship performed by one of the lead vocals from one of the band's. Thanks again!

Bottom Line: Yes, I would recommend this to a friend