Genucel

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Genucel

Overall Rating

1.7

57 Customer Reviews

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Summary

Genucel’s skincare products promise to remove the wrinkles around your eyes and chin, using its proprietary technology and innovative ingredients. Our review will help you understand whether this brand delivers on its promises.

Pros

  • Products contain ingredients that are shown to be clinically effective
  • Transparent ingredients lists
  • Worked as described for some users

Cons

  • Products must be purchased in sets
  • All purchases automatically enroll you in an auto-ship program
  • Key ingredients might not work as promised to reduce wrinkles

Customer Reviews

1.7 Stars out of 57 Reviews
5 Star:12% 4 Star:3% 3 Star:1% 2 Star:5% 1 Star:77%
16% Recommend This Company
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Posted on Jul 22, 2017

Poor product - no results as claimed

By Denise Scotti, Gatlinburg, TN, Verified Reviewer

The products that were sent to me had absolutely no affect as claimed. There were no signs of correcting the puffiness, and I used it for over one month and they kept charging my credit card. I finally canceled the order. They are using all the money that poor people fell for on advertising more and more.

It's a shame that even Shawn Hannity endorses this product and claims he uses it, now I have even less respect for him and what he advertises on his shows. Unfortunately I, like all these other people that have given this product a poor rating, will have less respect for any products or claims, just another money making gimmick!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 92 People Have Voted

Posted on May 1, 2017

Proceed with caution!

By Mary Schell, Barrington, IL, Verified Reviewer

I received my first supply of Genucel on a Friday, used it that night, twice on Saturday and on Sunday morning. By Sunday evening my entire eye area was red and irritated and so I did not use Genucel that night. Monday morning I awoke looking like a prizefighter after a long match. I saw my dermatologist and he put me on steroid medication and hydrocortisone.

The sad thing was that I decided to try Genucel to improve the look of my eyes for my son's upcoming wedding, now I'm just hoping that my face looks normal by next weekend! There are no warnings to try Genucel in a small inconspicuous area of your face (temple, maybe?) before you apply it to your entire eye area and realize that you are highly allergic to one or more of its "plant extracts". I called and told the rep what had happened, and returned everything but still had to pay for shipping- just happy to get rid of it!

Please be cautious. I have never had a reaction to any eye cream before, and I've tried a lot at every price point.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 107 People Have Voted

Posted on Apr 13, 2017

Love Genucel!

By Clarissa, Newark, NJ, Verified Reviewer

I have been using Genucel for years now, and it has worked wonders for me. After trying so many other products, I finally found one that works!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 11 People Have Voted

Posted on Apr 6, 2017

Works great for me!

By Ricardo Jones, Newark, NJ, Verified Reviewer

I ordered Genucel after seeing their TV commercial. I have had under eye bags for a long time now. I see a big difference after using for about two weeks.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 17 People Have Voted

Posted on Feb 22, 2017

Company ethics, deceptive practices

By Nancy T, Richmond, VA, Verified Reviewer

My husband purchased this as a Christmas gift. The product is OK, but I found something that works better. He emailed their customer service (per their communication in the sales slip) to cancel the order, but they sent it anyway. When contacted, they claimed that the email was invalid and that they would not take the product back.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 94 People Have Voted

Posted on Dec 4, 2016

Scary Results

By Ann, Boston, MA, Verified Reviewer

I used Genucel "for bags and puffiness" for one day. I applied it twice yesterday only underneath my eyes. Last evening my upper eyelids began to itch and this morning my upper eyelids are so swollen I can't even see my eyelashes.

My husband is horrified and took a photo of my eyes. I hope the swelling goes down soon as tomorrow is Thanksgiving and everyone's appetite will be ruined.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 94 People Have Voted

Posted on Jul 29, 2016

No working email

By Vickie, Ellisville, MO, Verified Reviewer

This is the message you receive when emailing to cancel your shipments: "Recipient domain does not exist." Do not buy this product because when you attempt to email them, your email is rejected.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 121 People Have Voted

Posted on Jul 7, 2016

The Worst Product

By Mary Jo Wilson, Palm Springs, Verified Reviewer

I received the introductory package three weeks ago as a gift. After a day and a half of using it my left cheek and eye swelled up and both eyes began itching. We contacted the company and after three requests for a return authorization we finally got an email response. The real kicker however is this: for the privilege of getting swollen eyes and itching we are being charged a 9% restocking fee and have to pay for the return postage. BEWARE.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 107 People Have Voted

Posted on Jun 8, 2016

Do not buy!

By J. Kim, Dublin, OH, Verified Reviewer

This Genucel product does not work as advertised. I used it for two months and I don't see any difference under my eyes or my skin. I believe it is a big scam because after your initial order they put you in an auto ship program and there is no way to cancel except to call them directly or emailing them. Seems fishy that you can order through the website but you cannot cancel your future shipments the same way. I have e-mailed them and hoping the cancelation process will go smoothly.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 118 People Have Voted

Posted on Apr 19, 2016

Genucel

By Linda, Dallas, Texas, Verified Reviewer

This product dries your skin out. Garbage.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 123 People Have Voted

Posted on Feb 20, 2016

Absolute junk

By YJR, Toms River, NJ, Verified Reviewer

Genucel does not work at all, and company will not stop calling you, day and night, yet they do not answer.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 161 People Have Voted
Showing 23-33 of 57

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