I'm looking forward to the assistance that Freedom Debt Relief offers to pay off my debts. And I hope they do what I have heard from others. Thank you Freedom Debt Relief.
Bottom Line: Yes, I would recommend this to a friend
Freedom Debt Relief Reviews
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Summary
Freedom Debt Relief is a debt relief company that helps consumers eliminate their debts through debt settlement, debt consolidation, and other debt relief solutions. They negotiate with creditors to reduce the amount of debt owed, as well as help protect consumers from creditor harassment. The company also offers financial education and counseling services to help consumers make smart decisions about their money.
Customer Reviews
This company is actively collecting reviews from its customers. All reviews submitted are subject to moderation and approval to ensure they meet our Review Guidelines.
Posted on Sep 6, 2019
Brief comment.
Company Response from Freedom Debt Relief
Sep 9, 2019
We appreciate you taking the time to share your feedback, Roosevelt. Our team is thrilled to be working for you. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Helpful Review?
1 Person Has Voted
Posted on Sep 6, 2019
Deposit date change
I called to change my deposit date for September and the person I spoke to was very helpful. When I have called in the past it has always been a very pleasant experience. Never had a problem when I have called.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Sep 9, 2019
Thank you for taking the time to share your experience, Sue. We are overjoyed to hear you had a pleasant experience talking with one of our agents. Our team strives to provide the best customer service experience possible. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Helpful Review?
1 Person Has Voted
Posted on Sep 6, 2019
Amazing company to help with your credit card debt.
I am so very happy with Freedom, they have taken a big load off my shoulders and yet I am still paying my debt, but cut a lot of interest off the total card debt. I am very amazed with the whole staff, so very caring and helpful.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Sep 9, 2019
Thank you for sharing your feedback, William. Our team is thrilled to be working with you and are looking forward to seeing you debt free. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Helpful Review?
1 Person Has Voted
Posted on Sep 5, 2019
Help get back to normal life
Helping me and my family get back on track so we can live a normal life. Thanks Freedom Debt Relief for all you guys have helped me and my family with. It was a little bit scary at first but they are very very good at what they do. I would really recommend to anyone that is in debt so far, you can see daylight. This is better than being bankrupt, my thoughts. It does pull your credit down some but if you aren't paying your bills it's going down anyway, and the credit companies will not work with you, they just give late payment charges and are more interested in that. So what are you waiting for, go for it and get your life back from Freedom Debt Relief.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Sep 9, 2019
Thank you for sharing your feedback, Randy. Our team of highly trained Client Advocates is here with you, every step of the way. They will be your guides through the negotiation process. Please don't hesitate to reach out if you have any questions or concerns, they can be reached at 1-800-655-6303. You can also keep track of your progress, approve settlements and more through your Client Dashboard located at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Helpful Review?
1 Person Has Voted
Posted on Sep 4, 2019
Stole my money!
I need to get an attorney. FDR won’t give me back my money $7,500 that I was told to pay by Sonja and my account would be paid in full. Well, it’s not. FDR is paying $1 and $5 a month on my accounts! They are thieves! DON’T use them! Funny, Sonja won’t talk to me now!
Bottom Line: No, I would not recommend this to a friend
Company Response from Freedom Debt Relief
Sep 5, 2019
Thank you for sharing your feedback, Karl. We apologize for your dissatisfaction with our program. A member of our team would love to reach out to you. However, we cannot find an account using the name on your review. Please reply to our direct message so we can obtain your contact information. Thank you.
Helpful Review?
1 Person Has Voted
Posted on Sep 3, 2019
Thanking Freedom Debt Relief
Wanted to thank you for helping me get through this debt relief. The customer service was excellent and took me step-by-step so I can understand what was going on. I would recommend this to anyone who falls in the category as I did. Freedom Debt Relief is very understanding and willing to work with you thank you again for helping me work on my debt. I was very skeptical and did not want to do this because it's embarrassing and I should I never got this far but again the freedom debt relief counselors. That was very understanding and reassured me that I was doing the right thing. I want to thank you again for all that you did for me.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Sep 9, 2019
This is great to hear, Joseph. Freedom Debt Relief has your best interest in mind and we will continue to provide world-class customer service. Our company's business model is based on care, for both our clients and employees. We are looking forward to seeing you debt-free! Please reach out to our Client Services department if you have any questions or comments regarding your account at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Helpful Review?
1 Person Has Voted
Posted on Sep 2, 2019
Quick and easy
Very fast process and not much time wasted getting everything for the experience of the process. Everything went great with the little we needed to do.
The amount we needed to invest was very minimal. Actually more reasonable than a competitor we had been using prior to this firm.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Sep 9, 2019
That is absolutely wonderful to hear, Lanny. Our team is thrilled to hear of your enrollment experience. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Helpful Review?
1 Person Has Voted
Posted on Aug 30, 2019
Question: How program affects Credit Rating
Agent helped me understand how to use program agreements with creditors to inform potential lenders about present financial condition. The agent sent me copies of signed agreements with creditors. Modified loans should not be recorded as total "charge-offs." This is not logical in my opinion. I have not used the info yet but am pleased to have some method that will help me obtain usable transportation.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Sep 9, 2019
Thank you for sharing your feedback, Millsande. Our team is thrilled to hear of your experience with our agent and we are dedicated to serving you. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Posted on Aug 30, 2019
Hidden realities, false promises
As I'm stuck now between a rock and a hard place, I can tell you that the way FDR conducts their business is sneaky and has made me lose trust in ANYONE. I'm struggling WORSE than before I called them, only now I can't back out or I'm totally and completely ruined. Life has lost meaning as I feel alone and manipulated. All I get is, "we can't do that", "that's no our area", "we aren't in charge of that situation", "sorry you're going thru this, I understand but can't do anything about that" - call this number or those numbers...
Bottom Line: No, I would not recommend this to a friend
Company Response from Freedom Debt Relief
Sep 5, 2019
Thank you for sharing your feedback, Karla. We apologize for your experience with our program. A member of our team will be reaching out to you shortly. Thank you.
Helpful Review?
3 People Have Voted
Posted on Aug 30, 2019
FDR's Mentor Associate and my mentor: Eric Ufondu
I joined Freedom Debt Relief, and quit it, thinking that I would just declare bankruptcy, which is just a phone call away from being activated, and move on with my life.
My husband, 83, has just been diagnosed with Alzheimer's Disease, and I, at 78, will now be his caretaker - an almost overwhelming catastrophe to my mind, because I have medical problems of my own.
Eric has mentored me through all these obstacles, knowing that I, really want to discharge all of my debts so that my children will not be held liable for them. Bankruptcy is NOT an honest way to finish my life, in my opinion, so with his help and encouragement, I will let FDR guide my debt payoff program.
I have found that all the FDR personnel are like Eric in their courtesy, helpfulness, and desire to be of service. Special thanks to Eric who has been so patient, cheerful, and desirous to make things simple for me to understand. I really need this and am deeply appreciative of him.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Sep 5, 2019
Thank you so much for sharing your story, Suzanne. We are deeply sorry to hear of your husband's illness and are sending our thoughts. Our team is proud to serve you as our valued client. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Helpful Review?
1 Person Has Voted
Posted on Aug 27, 2019
Weight off shoulders
What an easy process, everything went very smoothly, way better than I could have expected. Amber was and still is very helpful with all my questions and made the process go so smoothly, and not once did I feel ashamed or felt bad in any way about the debt I had. I'm a 100% disabled veteran and just bought a house and got far behind, because of all the traveling I do for VA appointments. Thank you from the bottom of my heart for helping me out with my situation.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Aug 28, 2019
Kenneth, we are thrilled to read your review! It is our pleasure to relieve some of the burdens off of you. We are so happy to know this process has been smooth for you. If you have any questions or concerns, please don't hesitate to contact Client Services they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Helpful Review?
1 Person Has Voted
Posted on Aug 27, 2019
Date change
Because the deposit of my paycheck and the automatic withdrawal of my monthly fee would result in my having an overdraft, I requested that my fee date be moved out one day. The representative I spoke with was very helpful and said it would not be a problem to change the date; which saved me from an overdraft.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Aug 28, 2019
Thank you so much for your feedback, Judith! Our team is thrilled to know we could help you from overdrafts. We will be here for you every step of the way, and we will continue to provide you with that excellent professional service throughout your program. You can also check your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Posted on Aug 24, 2019
Getting out of debt
I have only been with you for a month and I don’t know of any progress on my accounts, nothing comes up when I look on the dashboard. My eyesight is not the greatest so if you could possibly send me a printout every quarter it would be greatly appreciated.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Aug 27, 2019
Thank you for sharing your feedback, Deborah. We typically see creditors ready to negotiate at the four month mark. However, please know we have a strong client services department who is ready to assist you and provide updates, 7 days a week. The phone number is 1-800-655-6303. A member of our team will be reaching out to you shortly.
Helpful Review?
1 Person Has Voted
Posted on Aug 23, 2019
Debt relief from a pro!
Freedom Debt Relief thoroughly explained what it would do to make my debt more manageable, what I must do to achieve that goal and what I could expect while Freedom Debt Relief worked on my behalf. It explained that I must cease making payments on account of my credit cards so the creditors will have an incentive to negotiate with Freedom Debt Relief concerning my debt. Freedom explained that it would negotiate a reduction of the total amount of my credit card debt, that henceforth, I would tender payments to a special insured account and that within four years, my debt would be paid fully. Freedom is the personification of professionalism!
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Aug 27, 2019
Thank you for sharing your thoughts, Lance. Our team is extremely pleased to hear you are satisfied and have an in-depth understanding of the program and its benefits. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Helpful Review?
1 Person Has Voted
Posted on Aug 20, 2019
Helpful with creditors
When I call about negotiations that are in place I receive the information timely and professional and also talking to or handling the creditors is a comforting relieve and finally, they stop calling and harassing me about paying them. I have learned to be patient and pray that soon I will be debt-free and can have my life settled without worrying about what bills are not paid in a timely manner. I would recommend Freedom Debt Relief to any of my family and friends.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Aug 22, 2019
Thank you for taking the time to share your feedback, Elizabeth. Our team is pleased to be supporting you in this journey. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Helpful Review?
1 Person Has Voted
Posted on Aug 20, 2019
Happy
Very happy so far with Freedom Debt Relief. Representatives have been very help and patient with us. Described the program thoroughly. Trying to help us to have money to do with. Our debtors have to contact freedom debt relief...we don't have to deal with them.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Aug 22, 2019
Thank you for sharing your feedback, Larry. Our team is looking forward to serving you and working with your creditors. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Helpful Review?
2 People Have Voted
Posted on Aug 19, 2019
Great decision
We are very new to the program, but so far we have really been comfortable with everyone we have talked to. Thank you for making us feel so at ease. We are committed to getting out of debt and being able to simplify our lives greatly. Thank you for your help.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Aug 22, 2019
Welcome to the program, Chris. We are proud to have you as our valued client and look forward to seeing you debt-free! We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Helpful Review?
1 Person Has Voted
Posted on Aug 19, 2019
Collection Accounts
Customer service person was very helpful in answering my questions, helped me with a question I had with a collection account. They are very helpful there at Freedom. I can see my credit scores are improving. I am so glad I contacted Freedom when I did. I am looking forward to improved credit scores. Thank you very much for your professional service.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Aug 22, 2019
Thank you for sharing that wonderful feedback, Dorothy. Our team is pleased to hear you are satisfied with our service and we look forward to seeing you 100% debt-free. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Helpful Review?
2 People Have Voted
Posted on Aug 16, 2019
I just started.
I just started. So far when I joined the person I talked to was very helpful and explained everything to me, which helped me make a decision to join. I'm looking forward to be working with Freedom Debt Relief very much. Thank you so much.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Aug 22, 2019
Thank you for sharing your feedback, Suzanne. Our team is thrilled to have you apart of our Freedom Family! We look forward to serving you. Please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Helpful Review?
2 People Have Voted
Posted on Aug 14, 2019
Very glad I chose Freedom Debt Relief.
I have struggled with my "plastic addiction" (credit cards) for a while now. I never missed a "minimum payment", but I could never get out of the hole I kept digging myself into. Finally, I said, "let's see who's out there that can help you with this situation?" I had heard about Freedom Debt Relief from an advertisement, somewhere, so I started the dialog with Jeremy. Now, I feel better about my future financial picture because I will have taken care of the huge, recurring money drain of carrying too much ongoing debt.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Aug 15, 2019
Thank you for your review, Amparo! We love being part of your success to financial freedom. We will be here for you every step of the way, and we will continue to provide you with that excellent professional service throughout your program. You can also check your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Helpful Review?
2 People Have Voted
Posted on Aug 14, 2019
Requested survey following additions of credit cards to existing account
I requested the addition of two credit cards to my existing account; your rates are better than theirs. I don't have the finals numbers for what the monetary changes are; I hope to get them sooner. I'm sure they'll be better than they were before (that was the idea, anyway). You have done good work for me in the past and I'm sure this will continue.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Aug 15, 2019
Thank you for your review, David! Our team is happy to be a part of your journey to financial freedom. We are here to give you the best customer service and provide you with answers to any questions you may come across. You can also check your progress on your Client Dashboard at www.fdr.client.com or contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Helpful Review?
2 People Have Voted
Posted on Aug 12, 2019
Great service
Although I didn't think this service was legit, or for me, I changed my mind after speaking with Autumn. I'm only one month into this program, but so far everything has gone well. I'm still understanding the program, but it seems this will help me with my debt issues.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Aug 13, 2019
Thank you for sharing your stellar feedback about our Debt Consultant, Don! We are overjoyed to have you in our program and take great pride in serving you. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Helpful Review?
2 People Have Voted
Posted on Aug 9, 2019
Great program
Heather O'Conell has been great so far. She is very knowledgeable about her financial stuff.
So far the program has been really good for us. It will help us get out of debt and from under high-interest credit cards and loans.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Aug 11, 2019
Thank you for sharing your feedback, Lorne. We are thrilled to hear such wonderful things about our Certified Debt Consultant who assisted you through enrollment. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Helpful Review?
2 People Have Voted
Posted on Aug 8, 2019
Easy to work with
FDR’s team is easy to work with. They are patient in listening and advise accordingly to your concerns. FDR has taken a heavy load off my back. Wish I knew about them sooner. Thank you FDR and your wonderful team.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Aug 11, 2019
Thank you for taking the time to share your thoughts, Sarah. It is absolutely heartwarming to know that we have assisted you in a challenging time. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Posted on Aug 8, 2019
Suspending August 2019 deposit
When I called to suspend the August 2019 deposit I was greeted by one of your service reps who understood my request and was ready to assist me. He quickly placed a suspension of the August 2019 deposit. He reacted quickly and with a courteous response, an outstanding customer service representative. Thank you.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Nov 4, 2019
Thank you very much, William! We're very pleased to know we've been able to assist you whenever you've needed it! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Posted on Aug 6, 2019
Easy process and well explained
I was nervous about debt consolidation but Jacob Nevzoroff was so great at explaining all my options without pressuring me into anything. He really made it about what worked best for me. I would definitely recommend talking with Jacob if you have any questions.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Aug 6, 2019
Thank you for your feedback, Laura! Our team is delighted to hear that you value the efforts we have put toward gaining your financial freedom back. We will be here for you every step of the way. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Posted on Aug 5, 2019
Summary review
Freedom Debt is one of the greatest programs I have ever known, everyone is very helpful and friendly. I'm so thankful to be getting this help from them. They also help me explain things with details and when I don't understand something I repeat it twice to make sure that I understand well what is being said and they don't seem to mind. I just love Freedom Debt, it's like a load that has been lifted off my shoulders.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Aug 6, 2019
Thank you for the kind words, Christina. It is rewarding to hear such great feedback about our Client Services team. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
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