Freedom Debt Relief Reviews

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Freedom Debt Relief

Overall Rating

4.5

658 Customer Reviews

Summary

Freedom Debt Relief is a debt relief company that helps consumers eliminate their debts through debt settlement, debt consolidation, and other debt relief solutions. They negotiate with creditors to reduce the amount of debt owed, as well as help protect consumers from creditor harassment. The company also offers financial education and counseling services to help consumers make smart decisions about their money.

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Customer Reviews

4.5 Stars out of 658 Reviews
5 Star:78% 4 Star:9% 3 Star:4% 2 Star:1% 1 Star:5%
91% Recommend This Company
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Posted on Jun 21, 2018

FDR

By Calvin R., Pennsylvania, Verified Reviewer

I just signed up, have not really seen any changes at this time, but once I do, I will submit a different review.

So far since I have started with FDR, everything has been going as planned, money has been deducted, building my account and FDR, is working on the creditors to help reduce the amount that I owe.

Thanks.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 25, 2018

Thank you for the positive review, Calvin. We look forward to your settlements and helping you become financially free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Jun 21, 2018

Everything looks good so far.

By Jack B., Kannapolis, NC, Verified Reviewer

Discover keeps sending me emails that my payment is due 6/15/2018. Do you need to know this now or when they try to call?

Everything is fine right now. Just getting started. I will let you know something else when the stuff hits the fan. I have nothing else to say right now. Be good and have a blessed day.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 25, 2018

We appreciate the review and information you provided, Jack. It's important to always contact our Client Services department with questions or concerns regarding creditor correspondence. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on Jun 21, 2018

Easy to understand

By Tony J., Ruby Valley, NV, Verified Reviewer

These people let you know what the program is all about. They are complete in discussing all of your credit balances and how long it will take to pay off after their negotiations are settled. Saved us a lot on my monthly payments and interest. Adam was very helpful and easy to contact.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 25, 2018

Thank you for providing this 5-star rating, Tony! We're glad you found us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on Jun 21, 2018

Very helpful

By Rachelle S., Elmhurst, NY, Verified Reviewer

Freedom Debt Relief, thank you very much for completely understanding my dilemma. Thank you for being so helpful. I sincerely believe you and I will get this resolved without complications. I am looking forward to a wonderful life debt-free.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 25, 2018

We're excited to help you reach your goals of financial freedom, Rachelle. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on Jun 19, 2018

Great experience

By Pat G., Mesa, AZ, Verified Reviewer

When we first decided to check out Freedom Debt Relief we were a bit apprehensive but doing our research, we saw that they had good reviews as well as the BBB.

When we called and spoke to Nick, he was very helpful and wasn't pushy at all. He explained everything thoroughly and walked us through the program. He was very personable and sincere.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 25, 2018

We're glad you found a company you can trust, Pat, and we're even happier knowing it's us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on Jun 18, 2018

Freedom Debt Relief

By Nathan H., California, Verified Reviewer

I started with Freedom Debt Relief at the beginning of this year. A couple of months went by in the program, and then they started negotiating my debt. They have already accomplished successful settlements eliminating 75% of the balance of each card.

Pretty amazing. I would highly recommend them!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 25, 2018

That's beyond great, Nathan! You're moving right along your graduation path! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Jun 17, 2018

Alternative to bankruptcy

By Jason D., Brooklyn, OH, Verified Reviewer

I enrolled in the program and after five months their sister company offered me a loan and settled all of my debts at 22.9 APR. They did settle two credit cards before this took place, and litigation group stopped one of the creditors from suing me. It’s a slow process but if you follow through, the sister company will offer you a loan. The loan payments out of a $300 payment they are taking 180 in interest, so it’s like they're taking most of their interest in the beginning. There is no prepayment penalty on the loan so I’m going try later to get a lower interest rate elsewhere. But my credit score has rebounded nicely and I think it was worth it, basically, in the end with the interest rate if you're offered a loan it’s laying paying debt off with no interest in the end.

One bad thing, when they settle a debt the company will send you a 1099 at the end of the year to pay tax on as income the amount you saved.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 25, 2018

Thank you for your helpful and honest review, Jason. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Jun 15, 2018

Freedom Debt Relief

By Donald H., Texas, Verified Reviewer

Well, I would love to say something about FDR, but the truth of the matter is that nothing has happened yet as we have just signed up and the first payment has been pulled to the account. So far everyone has been more than helpful to get me going, but that would be all I can say as we have not ascertained any possible payoffs or anything as of yet. It would be more prudent to write a review after about 6-8 months into the program since there would be more to possibly write about. Bottom line is, it is too soon to say anything about anything about this program because it is just getting started. I have not seen it work yet, therefore, it is unfair to ask me if I would or would not refer a friend until I have experienced the program for myself.

Bottom Line: No, I would not recommend this to a friend

Company Response from Freedom Debt Relief

Jun 25, 2018

Thank you for your honest review and feedback, Donald. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Jun 14, 2018

Great getting out of debt

By Barbara H., Bossier City, LA, Verified Reviewer

I have had a great experience with Freedom as I don’t have to worry about the calls from the bill collectors anymore. It’s a good feeling that I’m getting out of debt. I would tell anyone that Freedom will help you get out of debt.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 25, 2018

That's great news, Barbara! We look forward to your continued success in becoming debt free. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on Jun 13, 2018

Debt relief program

By Henry W., Knoxville, TN, Verified Reviewer

To be frank, I'm still on the fence about joining a debt settlement program. I am deeply in debt and need relief. And I'm not really capable of handling it myself due to some disabilities I have. But, about two weeks ago, after getting a payday loan the week before, I had an epiphany. My problem was growing every week. I needed help, and fast.

I had been getting tons of snail mail solicitations from every imaginable lender. And I had tried to consolidate my debt but got rejected by two lenders. I was adamant that I didn't want to go the bankruptcy route. And though I was over-extended, I was current with all my lenders. I really didn't want to fall behind and ruin that record (my one little piece of wisdom), but I had to see the bigger picture. That payday loan was the tipping point, and I will soon be behind.

This is where I called (or went online, I can't remember) Freedom Debt Relief (FDR). A brilliant and capable woman spoke calmly to me and helped me understand the program and how FDR could help. I was impressed with her and the program, but still reluctantly signed up. I hated giving up my perfect payment record and a few of my favorite lenders. Some were much nicer and well-run than others. But I was and am also eager to be out of debt.

From the day I signed up, FDR has reassured me with every phone call and/or email. Every conversation is professional, as is every document they have mailed (electronic and snail). I remain very impressed with them and their knowledge. I feel relieved knowing that they are committed to helping me reach my goal.

I still don't like that I'm in this program, but it had to happen. I'm glad that I have Freedom Debt Relief to see me through.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 25, 2018

We understand that this may not be an easy step to take, but it's the first step in the right direction toward the path of becoming debt free. We look forward to your continued success with Freedom Debt Relief. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted

Posted on Jun 13, 2018

This is my first month

By Catherine D., Alabama, Verified Reviewer

I am just starting out on this journey. Everyone has been so helpful and guiding me through the process. I am so sure this is the place I need to be in my life. Thank you freedom for your help!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 25, 2018

Thank you for choosing us to be your debt solution, Catherine! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on Jun 7, 2018

Waiting on my paperwork

By Angel M., Hayden, AL, Verified Reviewer

I have requested a copy of my contract since last month and am still on the waiting list. I was told to contact Nicole Deloach, and the last person that I spoke with told me that anybody could help me. Well, I am on the waiting list. I was told to check frequently but not for the same thing.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 25, 2018

We apologize for any inconvenience or delay. We have sent a copy of your debt resolution agreement to the email address on file, Angel. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on Jun 6, 2018

Good review

By Maria C C., Moreno Valley, CA, Verified Reviewer

I find this to be a very trustworthy company, and I'm glad I heard about this company when I did. This is a really big relief, and it makes me stress-free that I won't be wasting as much money. I can enjoy many more things with my family and friends.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 25, 2018

We're happy to hear you're on the path to financial freedom, Maria! We look forward to settling the debt and helping you reach your goals. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on Jun 5, 2018

Outstanding service

By Lora W., Papillion, NE, Verified Reviewer

The entire process was so easy, proving the company has dedicated tremendous time and energy listening to customers comments. Friendly, knowledge staffers helped me complete required paperwork. Philip was wonderful.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 25, 2018

That's great to hear, Lora! We strive to make sure the program is as easy as possible, especially throughout enrollment. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on Jun 3, 2018

Good people to work with

By Cindy T., Austin, TX, Verified Reviewer

Freedom Debt Relief are easy to work with. I found myself without work and in a difficult place. My credit card debt had gotten out of hand, and I felt as though there was no way out .

I contacted Freedom Debt Relief and they gave me an option where I wouldn't have to declare bankruptcy, which meant a lot to me. They settled with the credit card companies and I focused on getting a job.

I found their services to be invaluable.

I would highly recommend them to anyone who finds themselves in a similar situation and feel there's no way out.

I’m on track to be debt-free in four years, and there's no prepayment penalty, so it could be sooner than that.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 25, 2018

We're so glad to hear we were able to help you during your time of hardship, Cindy. You're on the fast track to success and financial freedom. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on Jun 3, 2018

It was so easy and fast.

By Cindy D., Verified Reviewer

I was very happy with the ease and the great customer service. It only took a few minutes to find out if I qualified. I wish this service was available when I had to take bankruptcy in the past. It took such a load off our minds about trying to pay our credit cards.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 25, 2018

We appreciate your great review, Cindy! We look forward to your continued success with Freedom Debt Relief. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Jun 3, 2018

Good customer service

By Pamela L., Washington, DC, Verified Reviewer

While I initially contacted the company about securing a loan at a lower interest rate than what I was currently paying, they offered me an alternative where I ultimately wouldn't owe as much overall.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 25, 2018

Thank you for the 5-star rating, Pamela! We're happy to provide an alternative with great outcomes! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Jun 1, 2018

Mostly helpful debt relief program

By John P., Austin, TX, Verified Reviewer

The plan, so far, seems to be a good method for reducing consumer debt. The shaky part is how to handle those "HOSTILE" creditors after enrollment. Better clarification is required to show that funds used to pay creditors is provided by client and funds are not actually "LOANED" to the client, and settlements must wait on accumulated payments by client - months. The creditor response to this debt plan can cause problems. I think a better plan would be to use a "cash flow matching technique."

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 2, 2018

Thank you for your honest feedback John! We appreciate reviews like yours. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Jun 1, 2018

Debt relief

By Rosemarie W., Charlotte, NC, Verified Reviewer

I want to thank Freedom Debt Relief for helping me to clear my high debts. I felt I had no way out. I just thank God for finding this company that is responsible, helpful, respectful and understands your needs.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 2, 2018

We appreciate your positive review and feedback Rosemarie! We can't wait to help you reach your goal of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on May 31, 2018

It was fast and easy

By Sandra R., Chesterfield, MI, Verified Reviewer

They helped me to feel good about myself again knowing I would be paying off my debts. I know that it will take me some time to pay the debtors that I owe, but I don’t have to listen to the calls anymore.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 2, 2018

Thank you for your 5-star review Sandra! We're so glad to hear you're feeling better with Freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on May 30, 2018

Relief

By Beverly T., Albany, NY, Verified Reviewer

The best decision I’ve ever made was joint the Freedom Debt Relief family.

FDR has given me a second chance to pay down my debt and build my credit at the same time. The journey to having a good credit review has just begun. Thanks to FDR.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 2, 2018

Thank you for choosing us Beverly! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on May 30, 2018

A okay in my book

By Audrey W., Alabama, Verified Reviewer

The agents here are friendly and explained everything where I could understand. And I am grateful for now I can relax knowing my debt will be taken care of in a timely manner, all in one.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 2, 2018

Thank you for the awesome review Audrey! We're glad we've relieved your stress and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on May 30, 2018

Easy and comprehensive

By Terri Y., Lad Vegas, NV, Verified Reviewer

Freedom is a process that doesn't make you feel stupid. Very knowledgeable and spoke to me in layman's terms. Everything was upfront and answered all my questions without hesitation.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 2, 2018

Educating our clients about the program so that they understand every aspect, is one of our top priorities Terri! We're so glad to hear this has been successful for you! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on May 29, 2018

Truly relieved

By Elizabeth S., Texas, Verified Reviewer

The team at FDR have been so friendly and very patient. I didn’t know where to turn and hadn’t any idea that a company like FDR existed. They helped me weigh my options and talked it out with me until I understood completely where I was with my finances. I never felt pressured or made to feel inept about the process. I now can sleep at night and feel like there is a team of people who will be there for me as I go through this process.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 2, 2018

Thank you so much for your great review Elizabeth! We are so grateful that you joined our program and have allowed us to help you with your debt and becoming debt free! We look forward to continuing to assist you through graduation of your debt relief program.

Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on May 27, 2018

Too soon to tell

By Anne S., Maryland, Verified Reviewer

I only gave an average rating because it is too soon for me to form an opinion since I just enrolled in the past month. I would be happy to provide a more accurate review once I have been with FDR for a longer time.

I will say that everyone I spoke with over the phone or via email during my enrollment process was thorough, efficient, and helpful. And the dashboard/website is so easy to access and use.

I was nervous about enrolling, and there are many companies to choose from. So far, I have not regretted my decision to go with Freedom Debt Relief.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 2, 2018

Thank you for your honest review Anne! We understand the nerves that can come with the beginning stages of the program, but we will be here with you, and for you every step of the way! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on May 27, 2018

Amazing customer service

By Jenn K., West Bend, WI, Verified Reviewer

I was nervous to reach out for help, but Michael made me feel great about my decision. He did not pressure me to commit to anything I did not feel comfortable about. He thoroughly went through all of my options and discussed everything in detail for me. He never made me feel bad for being in this situation or for asking multiple questions. I loved that he was also incredibly easy to contact. I was able to text, call and email him throughout my decision process. He is definitely a keeper at Freedom!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 2, 2018

We appreciate your positive review Jenn! Our enrollment department is dedicated to providing world-class customer service to all clients and always answering questions, or resolving concerns in a timely manner. We are happy to help you in becoming debt free!

Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on May 27, 2018

A heavy weight lifted off my shoulder

By Fortunate H., Hyde Park, NY, Verified Reviewer

Although my debt hasn’t been resolved yet, I feel well protected by Freedom Debt Relief. They lowered my monthly payments to an affordable amount and they’re so easy to talk to, always available to answer any questions. I look forward to being debt free in the near future! I would recommend them.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 2, 2018

Thank you for your review Fortunate! We look forward to settling your remaining debt and meeting your goal of officially being debt free.

Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

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