Since posting this review, Freedom Debt Relief has reached out to me and made everything right. I am looking forward to the process and I am very confident.
Bottom Line: Yes, I would recommend this to a friend
Freedom Debt Relief Reviews
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Summary
Freedom Debt Relief is a debt relief company that helps consumers eliminate their debts through debt settlement, debt consolidation, and other debt relief solutions. They negotiate with creditors to reduce the amount of debt owed, as well as help protect consumers from creditor harassment. The company also offers financial education and counseling services to help consumers make smart decisions about their money.
Customer Reviews
This company is actively collecting reviews from its customers. All reviews submitted are subject to moderation and approval to ensure they meet our Review Guidelines.
Posted on Jan 23, 2019
Early in the process
Company Response from Freedom Debt Relief
Nov 9, 2019
Alan, we are so happy to hear that everything got taken care of. Thank you for allowing us an opportunity to make things right. We look forward to your continued success in the program. If there is ever anything you need please don't hesitate to call client services at (800) 655-6303. Thank you for choosing Freedom Debt Relief as your financial partner.
Posted on Jan 22, 2019
Satisfied
Since I started with the debt relief program, I have been worry free. What I like most is the personnel are well trained and can answer your questions without hesitation. They make sure you understand everything that's being said. My representative (Sara A.) is awesome.
My goal is to become debt free. I would recommend this company to anyone that needs help.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Jan 23, 2019
Thank you very much for your positive review, Venesia. We are so glad you enrolled in Freedom Debt Relief! We will continue to demonstrate the utmost customer service and professionalism through your graduation. Keep up the great work and we would love to see you recommend our program to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Helpful Review?
2 People Have Voted
Posted on Jan 21, 2019
Excited for fresh start with FDR
Thankful for the guidance and help without judging as things happen, so I do feel some hope in achieving my goals. Looking forward to working to get debt-free and grateful for the personal assistance.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Jan 22, 2019
Hello Marianne,
Thank you very much for your positive review. At Freedom Debt Relief, we are happy to guide you towards financial freedom and we are looking forward to resolving all of your accounts. We are looking forward to seeing you debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Helpful Review?
1 Person Has Voted
Posted on Jan 19, 2019
Still getting many calls from debtors. Wanting this to stop.
I am happy to be getting help with these high-interest credit cards. I just wish they would stop ringing my phone constantly. From early morning to nine o’clock at night. Very aggravating.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Jan 21, 2019
Hello Sharon,
We greatly appreciate you sharing your review. We are so pleased to take control of your accounts and provide you with financial freedom. One of our highly trained client advocates would love to provide you options to reduce your creditor calls. Simply, give them a call at 1 (800) 655-6303 and they would be happy to assist you. Thank you for choosing Freedom Debt Relief!
Helpful Review?
2 People Have Voted
Posted on Jan 14, 2019
New to Freedom
I am just starting out on this long journey, so it's hard to tell right now. Jeff has been awesome to deal with so far. I have a ton of debt to pay off so I am hoping it works and I finally have the "freedom" of being debt-free, lol.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Jan 16, 2019
Hello Tim,
Thank you for your positive review. We are very glad you enrolled in Freedom Debt Relief and we want to congratulate you on starting your journey to become debt free. We are very confident you will soon see great success! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Helpful Review?
1 Person Has Voted
Posted on Jan 11, 2019
Review so far
I have been in the program for about four weeks. So far I can say everything has been handled very professionally. When I call to ask questions, they answer immediately. Right now, I feel a great deal of relief.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Jan 12, 2019
Hello Delores,
Thank you for your wonderful review. We are so happy you joined Freedom Debt Relief so we can assist you in becoming debt free. We care about you and we will continue to demonstrate excellent customer service and professionalism. Please reach out to our Client Services department at 1(800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Posted on Jan 9, 2019
Worst experience ever!
I would never recommend this to anyone! Lies, hidden fees, slow to make things happen, holds on to money in dedicated account, very poor communication, half of the employees you talk to have no clue - my list goes on and on. A three-year nightmare before I finally got a loan and took things into my own hands and paid everything off in a couple days! I ended up paying $4000.00 more on a bill due to lack of Freedom Debt Relief making things happen, and it went to NLLG (whatever that is) and was never told to me but I ended up paying more on that debt, plus undisclosed fees! This is a terrible company! I am glad to be out of debt on my own and no thanks to this place. A waste of time!
Bottom Line: No, I would not recommend this to a friend
Company Response from Freedom Debt Relief
Jan 10, 2019
Hello Stephanie,
We’re so sorry to hear you have had a negative experience. Could you please send us your contact information in a private message so we can look into this further and have someone contact you?
Helpful Review?
3 People Have Voted
Posted on Jan 4, 2019
Very satisfied
I am very happy that I discovered Freedom Debt Relief. It has taken a large burden off of me. I have been very pleased with the professional and courteous service that I have received. Thank you!
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Jan 7, 2019
Hello Patrick,
We greatly appreciate you sharing your feedback. We are thrilled to have you enrolled in our debt resolution program and we will continue to take that extra weight off your shoulders. We want you to have the peace of mind you deserve! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Posted on Jan 4, 2019
Customer service
This company has excellent customer service. I will send anyone who needs assistance to look up this company. They are very friendly and patient and listen to your needs.
Every question I had they have answered them to make me eased.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Jan 7, 2019
Thank you, Julie, for your positive review. We strive to provide all of our clients with the utmost customer service and professionalism and we are very pleased to hear about your wonderful experience so far. We are looking forward to your graduation! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Posted on Jan 3, 2019
Very professional and extremely easy to talk to
I had a great experience with rep Martin Carby. He is professional, friendly, easy-going and knowledgeable. He explained everything to me and answered all my questions. I would recommend this service to all my friends and family who need it. Thank you.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Jan 7, 2019
Thank you, Gail, for your wonderful response. We are thrilled to hear of your positive experience with Martin and we will continue to demonstrate the same customer service and professionalism through your graduation. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Posted on Jan 3, 2019
Breathe
I can breathe again. My husband's passing with no insurance left me flailing to keep bills paid. Impossible. Was shoveling crap against the tide. Property maintenance was failing and I just couldn't survive. Thank God for Freedom Debt Relief.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Jan 7, 2019
Hello Rita,
Thank you very much for your wonderful review. We are very glad you enrolled in Freedom Debt Relief so we can assist you become debt free. The light at the end of the tunnel is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Posted on Jan 3, 2019
Truth
I haven't noticed anything about it yet. Just a bunch of calls...so no comment at this time. I will let you know when things start getting better for me. Everyone that I have dealt with has been very helpful and I hope it stays that way.
Bottom Line: No, I would not recommend this to a friend
Company Response from Freedom Debt Relief
Jan 7, 2019
Hello Michael,
Thank you for sharing your honest review. Typically, Freedom Debt Relief takes about 4-6 months to start the negotiation process on your accounts but we are very confident you will see fantastic settlements while enrolled in our program. We are looking forward to your accomplishments in becoming debt free! Please reach out to our Client Services department at 1(800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Helpful Review?
2 People Have Voted
Posted on Jan 2, 2019
Representative was very good
The representative was very professional and helped out a lot. He went over my debt and explained the whole process, you actually feel a sense of relief because your debt is resolved, which is great, they help you get it under control...
Excellent service.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Jan 2, 2019
Hello Dean,
We greatly appreciate your honest feedback. We are pleased to provide you with the utmost customer service and professionalism through your graduation at Freedom Debt Relief. We are so happy to hear about your wonderful experience so far and we wish you the absolute best in the future. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Posted on Dec 29, 2018
Starting the program
I'm just starting with this program. So far I'm very pleased with the staff. Very compassionate and everything was explained to me in detail. I am looking forward to finishing. Thank you, FDR, for your help.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Jan 2, 2019
Hello Vivian,
Thank you for your honest review. We want to congratulate you on your enrollment with Freedom Debt Relief and we are glad to assist you in becoming debt free. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Posted on Dec 28, 2018
I'm so glad they are helping me
They are so helpful with people, especially when you don't have any more choices in life because of your debts. THANK YOU for your guidance and professionalism...I got a second chance in life to be happy with myself and my family and to be able to walk free knowing that I will get a second chance. I love how they walk you step by step so you can understand everything that you need to know about your process. The representative that helped me was so friendly with me, his name was Dan, he made feel like I still have a second chance to start from the beginning again and move forward with what life has for me and my family. There is no bigger word to say than saying thank you from the bottom of my heart for helping me and giving a second chance to look at life the way we are meant to see it.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Jan 2, 2019
Hello Torre,
We greatly appreciate your wonderful review. We support your journey in becoming debt free and we are so glad you enrolled in our program at Freedom Debt Relief. We will continue to provide you with excellent customer service because you deserve the absolute best. We are very excited to see you obtain financial freedom! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Posted on Dec 14, 2018
So far so good I guess.
Since we just started, I really don't know how good it's going. But they have made it really simple so far. I am still a little nervous about this whole process, but as we get going, I'm sure it will be okay. Everyone that I've worked with has been kind and gentle with me, calming my nerves. When the bills still arrive in the mail, my heart sinks a bit, I've always prided myself with never being late with a payment, so not making one is really hard for me. So please get everything settled for me so that I can stop worrying.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Dec 18, 2018
Thank you, Linda, for your positive review! We understand the journey to become debt free may be uneasy in the beginning, but we are confident you will see outstanding results through your graduation. The light at the end of the tunnel is coming soon! Please reach out to our client services department at 1(800) 655-6303, or you can log into your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Helpful Review?
3 People Have Voted
Posted on Dec 13, 2018
Debit relief
I learned about Freedom Debt Relief from Yahoo News.
I filled out an application and that day a gentleman helped me get enrolled into the program, and that was all there was to it.
I was completely satisfied with him and his guidance.
I thank you very much.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Dec 18, 2018
Hello James,
Thank you very much for your positive response. We are thrilled to have you a part of Freedom Debt Relief and we love resolving your debt! We encourage you to recommend our program to your friends and family! Please reach out to our client services department at 1(800) 655-6303 or you can log into your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Posted on Dec 7, 2018
Relief in sight
I've been struggling with a high credit card balances and interest for several years now, over $9,000 to one card and over $7,000 to the other.
The good news is - there's light at the end of the tunnel!
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Dec 11, 2018
Hello Jacob,
We greatly appreciate your positive review! We are thrilled to take control of your accounts and resolve your debt! We will do everything we can to provide you with significant savings on every account and we are looking forward to seeing you graduated. Please reach out to our client services department at 1 (800) 655-6303 or you can log into your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Posted on Dec 7, 2018
Review
The best decision I have made in taking care of my debt was contacting Freedom Debt Relief. I have been so pleased with the experience of taking care of my debt. I have had no issues at all in working out all my problem debts. I highly recommend Freedom Debt Relief to anyone that has an issue with their debt problem.
Thank you, Freedom, for making my life happier in resolving my debt issue.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Dec 11, 2018
Hello Penny,
Thank you very much for your review. We are very pleased to see you a part of Freedom Debt Relief and will continue to support you through your graduation. We would love to have you recommend our program to your family and friends! Please reach out to our client services department at 1 (800) 655-6303 or you can log into your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Posted on Dec 4, 2018
Simple and informative
This has been a smooth process. No confusion and all questions answered when asked. I was amazed at the simplicity. Me and my family were hit with financial crisis 7 months ago and it was like spinning tires in the mud...we were never gaining. Make a credit card payment and pay high interest and use the little credit balance right away. This needed to be solved. FDR is the way to go.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Dec 11, 2018
Hello Thomas,
Thank you very much for your review. We are very glad our program has run smoothly so far. We also are glad to assist you by answering any questions or concerns you have about Freedom Debt Relief, and we are excited to see your accomplishments in our debt relief program! Please reach out to our client services department at 1 (800) 655-6303 or you can log into your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Helpful Review?
1 Person Has Voted
Posted on Dec 4, 2018
Hope I made the right decision
I'm new to the program and have mixed feelings at this point. I joined FDR because I was paying for college expenses (still am) for my children when my husband lost his job and remained unemployed for 8 months. A broken pipe that flooded my entire house and damaged property made matters worse. Being the sole provider for my family, it was hard to make ends meet, so I had no choice but to open credit card accounts to cover these expenses.
Even with paying more than the minimum monthly payment on these credit cards, I wasn't seeing any decrease in my debt. I had good credit up to this point, but with the high percentage of credit card utilization, my credit quickly dipped. I needed to do something to fix it, but paying the minimum every month was increasing my debt, not lowering it.
After researching several options, and even taking out a debt consolidation loan, I opted for FDR. I am hopeful that they can help me get rid of this credit card debt. Yet after reading horror story reviews from others who have been in the program for a while, who say they wish they'd never agreed to join, I'm wondering if I made the right decision. I don't want to end up in a worse situation financially than I already am.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Dec 5, 2018
Hello Lori, thank you very much for your honest review. We understand many of our clients may believe the journey to becoming debt free may be difficult in the beginning, but we are very confident you will see phenomenal results through your graduation. At Freedom Debt Relief, we have your best interest in mind and we believe you made the best decision in choosing to become debt free. We are looking forward to seeing your accomplishments! Please reach out to our client services department at 1(800) 655-6303 or you can log into your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Helpful Review?
1 Person Has Voted
Posted on Dec 2, 2018
It is too soon to tell anything about these services...
I am writing a premature review at this time. I went through the signup process and it was a positive experience overall. I was left with some questions which took three calls to customer service to get an answer. My dashboard can't be set up yet because there is a backlog...However, my first payment will be processed because they will go into my account to get the monthly payment. I would prefer to send it to them the money monthly, rather than their company having direct access into my account. That limits my control of the process. There are a couple of other kinks in the process that I think need to be worked out, but I hope the overall process is successful. I'll keep notes on the entire process.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Dec 3, 2018
Hello Christine,
Thank you very much for your honest review. We want to congratulate you on enrolling into Freedom Debt Relief and we are excited to demonstrate fantastic results. When you first enroll in our program, the client dashboard may take a few weeks to get set up. Also, your comfortability is very important to us and every monthly payment is deposited into your dedicated account and is a non-interest-bearing account that the client controls. It is managed by a third party and FDR has no access to it. Please reach out to our client services department at 1(800) 655-6303 or you can log into your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Helpful Review?
1 Person Has Voted
Posted on Dec 1, 2018
Debt Relief
So far very good to work with and they keep in touch with me. Super nice people. One of my creditors called me the other day, so I called Thomas and he took care of me immediately. It makes me feel good that someone is on my side in hard the times.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Dec 3, 2018
Hello Britton,
Thank you for your wonderful review. We are glad to hear about your amazing experience with Freedom Debt Relief thus far. We will continue to show you fantastic customer service and we are looking forward to seeing your accomplishments in becoming debt free. Please reach out to our client services department at 1 (800) 655-6303 or you can log into your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Posted on Nov 28, 2018
Thanks, good assist
I've been considering this sort of debt relief assistance for some time - so I've responded to a number of the very numerous companies that have contacted me. I've been reluctant to enter into this sort of contract for a number of reasons, including the obvious ones of at least a temporary bad credit review and giving up credit cards (although giving up some has been in the plan for some time since I've been keenly aware of having way too many).
I was impressed immediately with the courtesy and patience of their representatives and narrowed my search to this company and one other. During the last few days of my considerations, that initial courtesy and patience paid off for my choice - and, so far, I've had nothing but very excellent contacts with their staff.
Thanks much.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Dec 3, 2018
Hello Lynne,
Thank you very much for your positive review. We are overjoyed to hear about your phenomenal experience with Freedom Debt Relief so far and we want to congratulate you on starting your journey to becoming debt free. Success is coming your way soon! Please reach out to our client services department at 1(800) 655-6303 or you can log into your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Posted on Nov 27, 2018
Lost but ready to get back into the game called LIFE.
I ran into very unexpected situations that were out of my control and felt as if I were sinking deep into a pool of quicksand.
I was at a loss in so many realms of life that I did not know which was the best choice or road to choose. I was turned down by banks for a loan and contacted my credit card businesses that I owe money to. No one wanted to help.
Then Freedom Relief and Simple Path opened their doors and let me in, and now I feel and logistically know that the relationship we are building for my future is the best choice for my road to recovery.
I appreciate your patience and help.
Thank you.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Nov 27, 2018
Hello Wendi,
Thank you very much for your outstanding review. We are glad to take control of your accounts and give you financial freedom. We support your journey to becoming debt free and we are excited to see your accounts resolved. Please reach out to our client services department at 1(800) 655-6303 or you can log into your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Posted on Nov 25, 2018
Debt Relief
Freedom Debt Relief took stress off of my shoulders. I can now say that I can breathe a little now. For all that are in debt don't be ashamed, it's a learning process and once it's over you will be more happier. That's the way I feel about it.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Nov 27, 2018
Hello Gustavo,
Thank you very much for your positive feedback. We will support you through your graduation at Freedom Debt Relief and we are glad to take that extra weight off your shoulders. The light at the end of the tunnel is coming soon and we are excited to see you graduate! Please reach out to our client services department at 1(800) 655-6303 or you can log into your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Posted on Nov 19, 2018
Still not very clear on what's happening to my payments
Still not very clear on what's happening to my payments that are being ducked. Creditors keep calling me, texting, and sending emails because they need a payment. At this point, I am not sure if I should recommend this company to anyone because I haven't seen any progress in my account. Honestly, I feel that I should cancel everything and just do it myself. I feel they made me stay behind on all my accounts.
Bottom Line: No, I would not recommend this to a friend
Company Response from Freedom Debt Relief
Nov 20, 2018
Hello Mary,
We’re so sorry to hear you have had a negative experience. Could you please send us your contact information in a private message so we can look into this further and have someone contact you?
Helpful Review?
2 People Have Voted
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