4Patriots Reviews

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4Patriots

Overall Rating

4.4

516 Customer Reviews

Summary

Food 4 Patriots sells pre-packaged survival kits containing high quality dehydrated food that is claimed to remain fresh in “waterproof storage totes” for as long as 25 years.

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Customer Reviews

4.4 Stars out of 516 Reviews
5 Star:76% 4 Star:7% 3 Star:1% 2 Star:2% 1 Star:11%
84% Recommend This Company
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Posted on Feb 26, 2022

Great customer service!

By Troy T., New Mexico, Verified Reviewer

I recently bought a three-month supply of food from this company. Shortly after I purchased it 4Patriots had the same kit with a bonus solar cooker. I was a little discouraged because I missed out. Well, I sent them an email and they sent me a solar cooker for free. No questions asked, very happy with my purchase.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Dec 16, 2021

Very expensive lesson

By Ronald E., Indiana, Verified Reviewer

I purchased one of the Patriot 1500 watt solar generators in March of 2018. Obviously, the unit is 3 years old. The unit will no longer hold a charge! The battery is dead.

I was told that the unit had a one-year warranty and the battery for this unit is no longer available!

Do not spend your money on one of these units! This is a scam.

Length of Use: 6–12 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Products

Batteries do not last very long

If you do not buy the extended warranty you are screwed

Posted on Aug 24, 2021

Solar Power Cell 4 Pack

By Joseph Z., Rochester, NY, Verified Reviewer

Can't hold a charge. Brought with us for a camping trip and left us without a power source. Worse yet, the company won't stand by its product. Bought from this company because I expected quality products and good customer service.

Length of Use: 6–12 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

The chat rep couldn't find the order number

Posted on Mar 29, 2021

Peace of mind

By Anne E., Shapleigh, ME, Verified Reviewer

I have ordered 3 times so far, and it's been great. It is shipped to me fast and I never have to worry about how long it will be, they keep you up to date with emails. I like knowing that I can get these kits and not have to worry if my family will be hungry or not. And the fact that they have really tasty food. I will continue to order because I love the fact that I don't have to think about what I need, they help with all that. And so much to choose from. Love this company.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Quickness

Great food

Easy

No “cons” were specified in this review

Company Response from 4Patriots, LLC

Mar 30, 2021

Hi Anne,

Thank you so much for your awesome review! We strive for 100% satisfaction, and it is great to see you had such a positive experience with us! We look forward to working with you again!

Best,

Kerri

Posted on Mar 29, 2021

4Patriots company

By Karen Lynn A., Collinsville, IL, Verified Reviewer

The 4Patriots company is a caring family-owned company that you can trust, that is truly there to help others, even veterans.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

4Patriots has quality products

They have a money back guarantee on their products

Being a veteran’s daughter, I am happy that 4Patriots are always giving back to help our nation’s veterans

No “cons” were specified in this review

Company Response from 4Patriots, LLC

Mar 30, 2021

Hi Karen,

Thank you so much for your wonderful review! We're so thankful that you chose 4Patriots for your survival needs and look forward to working with you in the future.

Best,

Kerri

Posted on Mar 25, 2021

Excellent company

By Tyler S., Avon Lake, OH, Verified Reviewer

Very pleased with the quality and commitment 4Patriots offers. Was weary at trying someplace new in the beginning, but right after my first order arrived I was so satisfied with the quality and I placed another order that same day.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Company Response from 4Patriots, LLC

Mar 26, 2021

Hi Tyler,

Thank you so much for your awesome review! We strive for 100% satisfaction, and it is great to see you had such a positive experience. We look forward to working with you in the future!

Best,

Kerri

Posted on Mar 22, 2021

My orders

By Anita S., Centralia, WA, Verified Reviewer

Every time I have ordered something it has arrived right on time. I like the fact that they have easy monthly payments and the prices are reasonable for the products that could you would need in any emergency. The food is also a comfort knowing I have a backup if SHTF and I can't get to the store. Thank you.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Efficiency

No “cons” were specified in this review

Company Response from 4Patriots, LLC

Mar 26, 2021

Hi Anita,

Thank you so much for your wonderful review and for choosing 4Patriots for your survival needs!

Best,

Kerri

Posted on Mar 21, 2021

Awesome service

By Scott B. , Orange County, CA

My order was easy to submit, the website was easy to navigate. I have yet to try the food, lol, no emergency as of yet but at least we are prepared!

Quick delivery and packaged well.

I encourage all who are looking to buy from 4Patriots, they are the best!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Great selection of food

No “cons” were specified in this review

Company Response from 4Patriots, LLC

Mar 22, 2021

Hi Scott,

Thank you so much for your awesome review! We're so glad that you were satisfied with your order and that you're taking steps to get prepared.

We look forward to assisting you again in the future!

Best,

Kerri

Posted on Mar 21, 2021

Ok, but...

By Richard A. , South Carolina

I do like mountain house biscuits and gravy. I don't see that your company has that, if I am wrong, show me. I like the packaging the food comes in and will buy from them again.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Products

Too hard to pick what you want on site

Too many texts and emails

Company Response from 4Patriots, LLC

Mar 22, 2021

Hi Richard,

Thank you for your feedback and review. We do not currently carry Biscuits and Gravy but I'll pass along this suggestion!

We do not offer customizable kits at this time but do plan to have more options for bulk items in the future.

If you prefer not to receive texts or emails, you can reply STOP to unsubscribe from texts. At the bottom of any email you can click the option to unsubscribe.

Please reach out to us at reviews@4patriots.com if you need any assistance.

Best,

Kerri

Posted on Mar 21, 2021

Orders are quick and precise, food is packed in handy sealable packets

By Charles C. , Swannanoa, NC

No problem with the order, no problems getting it to my home quickly, and reliable packaging. Less expensive product than most of them out there and a fairly good selection.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Company Response from 4Patriots, LLC

Mar 22, 2021

Hi Charles,

Thank you so much for your wonderful review! We're so glad that you chose us for your survival needs.

Best,

Kerri

Posted on Mar 17, 2021

Feeling prepared

By Andy H., Bend, OR, Verified Reviewer

I am not a "prepper" but the rush and bare shelves at the grocery store made me think to have some emergency food source for me and my. The price for what you get is very reasonable. The shelf life is a major plus too. I bought the 4-week with bin and four 72-hour packs. Ordering is a little annoying. Click to order and another offer and another offer and another. Worth it in the end though. Fast shipping too. Recommend and will order again.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

The food

Variety of products offered, not just food

Shelf life of the food

Value

Ordering process

Company Response from 4Patriots, LLC

Mar 17, 2021

Hi Andy!

Thank you so much for your awesome review and providing us with great feedback. I'll be sure to pass your feedback along to our management teams. We look forward to working with you again!

Best,

Kerri

Posted on Mar 16, 2021

Emergency food

By Mary W., Hurst, TX, Verified Reviewer

I have not tried the food sent with my order but I was very impressed with the packaging and shelf life.

After going through the COVID pandemic this last year and not knowing if the grocery stores would have food available for purchase, I decided to order the survival food to store in case something similar happens again and chancing nothing available on the grocery store shelves. I can rest easy now knowing my family will be prepared should the worst-case scenario happen.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

The packaging insuring freshness and shelf life of 25 years

The quick delivery of the food

The product is expensive but as a back-up should be worth it

Company Response from 4Patriots, LLC

Mar 17, 2021

Hi Mary!

Thank you so much for your great review! We're so glad that we could provide you with peace of mind and hope to be of service to you again in the future.

Best,

Kerri

Posted on Mar 16, 2021

Top notch company, needs a tad improvement.

By Chad W., Rosebud, MO, Verified Reviewer

No doubt, great people to work with.

Super fast on filling my order and getting it delivered in pretty durable, reusable containers. Here comes the "improvement part". In the description, the Survival Foods would be packed in a strong, high-quality, tear-proof material that could withstand up to whatever disaster was thrown at us. But, the letter that came with the shipment explained, "due to the nature of getting your order to you expedited, the food was packed in less durable packaging. In one container there was an open package of food that looked like maybe a utility knife had came in contact with it. Not really all that big of a problem, but maybe in the future that could be an option for the customer to decide if they want the cheaper packaging, idk. Just being honest, and that didn't stop me from buying more of their delicious survival foods!

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

True kind-hearted Americans

Of course their products

How they turn around and support and donate to our Vets

Packaging for the food

Company Response from 4Patriots, LLC

Mar 17, 2021

Hi Chad!

Thank you so much for your honest review and feedback. I'll be sure to provide this feedback to our management teams. If you have not yet received replacements for your damaged items, please send an email to reviews@4patriots.com with ATTN: Kerri in the subject line and I'll be happy to take care of this for you.

Thanks again for your review and feedback! We look forward to working with you in the future.

Best,

Kerri

Posted on Mar 16, 2021

Amazing products

By Brandon C., London, OH, Verified Reviewer

I started out buying the 72-hour survival food just to try things out. They didn't disappoint! I have now purchased two 72-hour food packs and bought three emergency radios that work perfectly. My next purchase will be one of their solar generators for sure.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Decent pricing

Quality of product

Variety of products

No “cons” were specified in this review

Company Response from 4Patriots, LLC

Mar 17, 2021

Hi Brandon!

Thank you so much for your awesome review! We're so glad to hear that you are enjoying your 72 Hour Kits and Liberty Band Radios. We look forward to assisting you in the future!

Best,

Kerri

Helpful Review? 1 Person Has Voted

Posted on Mar 10, 2021

Mini solar generator disappointment

By Lois L., Myrtle Beach, SC, Verified Reviewer

I bought the mini solar generator because I wanted to have coffee if my power went out. My mistake, when I received it I read that it only has 300 watts of power. That would only charge up electronics and a lamp at best. Really, for over $500? So I decided to return it and yes, they take returns but at your expense. So $65.00 later I shipped it back and waiting on my refund. I also thought this was an American company, but guess what? It is made in China! I will not be buying anything else from this site.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Can return the product without a restocking fee

Pay for shipping on returns

Not clear that the product is made in China

Not clear what you can actually do with the product

Company Response from 4Patriots, LLC

Mar 12, 2021

Hi Lois,

I am so sorry that you were not satisfied with your Patriot Power Sidekick. It is stated on the product page that the Sidekick is a 300-watt unit. It also lists what items the Sidekick can power about halfway down the page as well as at the bottom of the page in the FAQ section.

The Patriot Power Sidekick was designed and developed at our corporate office in Tennessee, and built by a phenomenal manufacturer in China. We ship all orders from our warehouse in Salt Lake City, Utah and our customer support team is based in the U.S. as well. While we make every effort to source products domestically, some product categories, particularly those electronic in nature, are difficult or impossible to find adequate manufacturing in the US. This is not just a cost issue, but a supply chain, engineering and manufacturing capacity issue. Very few products like computers, cell phones, televisions, etc. are made in the US, and we're not a large enough company to build or re-engineer the appropriate production to do the advanced technology work we source and our customers demand. We insist that our 4Patriots food products and sister-company (Patriot Health Alliance) supplement products are produced in the US. But we're able to do that because the appropriate partners exist today. We also provide meaningful support to important charities that help American Veterans and their families. https://4patriots.com/pages/4patriots-donations

If you have any additional questions, please reach out to us at reviews@4patriots.com or by phone at 800-304-4202.

Best,

Kerri

Helpful Review? 1 Person Has Voted

Posted on Mar 5, 2021

No variety

By Steve B., Wisconsin, Verified Reviewer

If you like oatmeal and rice, buy this kit! When I ordered my one-month survival kit, they threw in two 72-hour food packages.

Really, nothing extraordinary about this kit. Mostly oatmeal, four pouches of 8 servings, and rice four packages of 8 servings. The bad part is of the 20 or so pouches of food that I have, all of them are eight serving packages. If you're cooking at home with working electricity and gas, and all your pots and pans, and utensils ready (necessary to prepare these meals), it should not be a problem for feeding a family of four or five. However, in a survival situation why would you need to make 8 servings of anything (eat all 8 servings, or deal with waste). The kit contains 85% starch, and carbs, and maybe 15% protein type meals.

For what you get, save some money and go buy the two serving pouches of Mountain Home survival food (cooks in pouch). There will be less waste, and you can choose from a vast variety of meals!

All in all, very disappointed in this kit. It doesn't even come close to being a month's worth of food for one person. Maybe it will last 2 weeks if you don't mind calling a cup of rice a meal...it's mostly just filler food. And in batches too big to be spread out over multiple days once prepared.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Company Response from 4Patriots, LLC

Mar 8, 2021

Hi Steve,

I am so sorry to hear that you are not satisfied with your 4 Week Kit. In the FAQ section for the 4 Week Kit, we do list the contents and serving count for each food included.

Our 4 Week Kit includes 184 servings of food. That is 6 servings per day for one person for 4 weeks. You can prepare one serving at a time or the full pouch. For best taste and results, most of the food should be prepared in a pot, simmering for a number of minutes. In a pinch, you could reconstitute the food with hot water in the pouch. In a survival situation, food can be cooked over a fire, charcoal grill, etc. A number of our customers purchase camping supplies/cooking gear to keep with the food so that they will have a way to prepare it.

These kits are designed to provide energy and nutrients for one person in stressful emergency situations. They are not intended to be complete caloric replacements during “normal” times. An average adult needs approx. 2,000 calories per day to meet their energy needs. Our time-based kits generally provide approx. 1,200 calories per day for one person. This may not be enough for optimal nutrition, especially for an extended period of time such as 3 months. In order to supplement your daily calorie intake, to add variety, or to provide food for more than one person, we offer a number of supplemental products, including food bars, meat packs, fruit and vegetable packs, etc. By combining our kits with these additional products, you can ensure that you have 2,000 calories per day available to you during emergency situations.

You are also backed by a 1-year money-back guarantee. If you would like to return your kit for a full refund, you can send that to the address below.

Food4Patriots

Attn: Returns Department

2449 S 6755 W Suite E

West Valley City UT 84128

If you have any questions or need assistance, please send an email to reviews@4patriots.com with ATTN: Kerri in the subject line.

Best,

Kerri

Posted on Feb 15, 2021

This is it?

By Shawn O., Topeka, KS, Verified Reviewer

I was so excited to get my 4-week supply but after opening, I can’t help but wonder if there is a 2nd shipment coming. I thought maybe I got a partial shipment. I started counting and even if I were to spread out the meals and ate one package per day (at just under 1000 cal per package) I’d make it for 2 weeks. Maybe survival but definitely not thriving. Some of those meals would simply be one of the 4 packs of white rice. No vegetables or soup...just rice. After reading all of the bragging about the tasty meals, that is pretty disappointing. I sure hope the 2 packs of broccoli bake are good. I just don’t think this deal is much of a deal. Also, plan to be barraged with hokey emails trying to talk you into tripling down on your investment. Which is what you will have to do to actually get enough caloric intake for 4 weeks of survival. Nice tote though! But you can’t eat it. I’ll fill the other half of it (because the food they send doesn’t fill half of it) with other companies' products.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

American company

Fast delivery

Bad selections

Very little product for money

Company Response from 4Patriots, LLC

Feb 16, 2021

Hi Shawn,

I am so sorry to hear that you're not satisfied with your purchase. Our 4 Week Kits include 184 servings and 36,000 total calories, giving you 1,200 calories per day for 4 weeks. Each pouch of food has multiple servings. Our 4 Week Kit allows for 6 servings per day. You can prepare a full pouch of food and store the remaining in the fridge or prepare only one serving from a pouch of food at a time.

These kits are designed to provide energy and nutrients for one person in stressful emergency situations. They are not intended to be complete caloric replacements during “normal” times. An average adult needs approximately 2,000 calories per day to meet their energy needs. This may not be enough for optimal nutrition, especially for an extended period of time such as 3 months. In order to supplement your daily calorie intake, to add variety, or to provide food for more than one person, we offer a number of supplemental products, including food bars, meat packs, fruit and vegetable packs, etc. By combining our kits with these additional products, you can ensure that you have 2,000 calories per day available to you during emergency situations.

If you find that you do not have 184 servings in your kit, please send an email to reviews@4patriots.com with ATTN: Kerri in the subject line and I'll be happy to get any missing items shipped to you.

You are also backed by a 1-year money-back guarantee. If you choose to return your order, simply ship that back to us and we'll refund the purchase price in full.

Best,

Kerri

Helpful Review? 2 People Have Voted

Posted on Jan 22, 2021

Stole $2700

By Mike H., Colorado Springs, CO, Verified Reviewer

I ordered a generator in September of 2020. I immediately tried to cancel it. Impossible to reach via phone and no response to email. They shipped it anyway. I finally got hold of Angelo after remaining on hold for over 2 hours and was told to refuse the delivery and I’d be refunded. After the return had been delivered I received a message from the vendor asking me not to file a dispute and that I’d be receiving a refund. After a few weeks, I received an email showing a refund. To date my Citi card has never been credited. 4Patriots basically scammed me out of $2700. Avoid at all costs.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Impossible to reach

Won't return emails or calls

No regard for customer concerns

Company Response from 4Patriots, LLC

Jan 25, 2021

Hi Mike,

We are experiencing higher than normal call volume with long hold times. We are trying to handle every call and email that comes to us in a timely manner, and we are sorry that we have not met your expectations.

I am very sorry that your refund still hasn't processed and I will be happy to look into this for you. Please send an email with your order information to reviews@4patriots.com with ATTN: Kerri in the subject line.

I look forward to assisting you.

Best,

Kerri

Helpful Review? 2 People Have Voted

Posted on Dec 3, 2020

Scam

By Tracy J., Georgia, Verified Reviewer

Very bad and long drawn out experience. Bought $1k worth of food and some were leaking out of packages so we sent back at our expense. We even sent back free gifts and they still did not refund the full amount like stated on the website. But at your own risk! Common food you can purchase at any store is in their kits and doubled more than any of the other products. TOTAL SCAM. Do yourself a favor and spend your money with another company!

Length of Use: 6–12 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Very high pressure sales pitch

Virtually impossible to get customer service

Do not honor their pledge of full refunds even if you return free gifts

Company Response from 4Patriots, LLC

Dec 4, 2020

Hi Tracy,

I am so sorry for the frustration this has caused you. I have checked our records and I see that on September 1st, you were issued a partial refund of $40 for the inconvenience of having to clean your kit due to damaged pouches and that you were going to call us back to let us know what packages were damaged so that we could assist in shipping out replacements.

On September 3rd, we sent you prepaid return labels to return your orders (as per your request). Those labels were utilized and the orders were returned to us on September 10th, 2020 at 2:37 PM.

On September 14th, you reached out via our live chat option and were issued a refund for $202.91. We were at that time attempting to issue a full refund of $608.73 for the other order but because you were already issued a partial refund of $40 - that refund attempt failed to process - still leaving you with an outstanding balance of $568.73.

On September 18th, you spoke with one of our supervisors who explained that because you had filed a dispute with your credit card company, we would not be able to refund any other amount back to your credit card and that the refund is now in the hands of your financial institution. He explained that you could cancel the dispute and we would refund you in full should you have provided proper documentation supporting this - but you informed us of your decision to continue with your dispute. From there, our Supervisor let you know that we would not be able to process the refunds on our end.

We deeply regret the negative experience you had. Thank you for understanding.

Best,

Kerri

Helpful Review? 8 People Have Voted

Posted on Nov 21, 2020

Generally okay product, but 4Patriots seem to be struggling with execution

By Dan P., Seattle, WA, Verified Reviewer

Adjusting for update. As promised in their response, they followed through with delivering the missing package. They really need to figure out how to triage contacts, and better yet how to prevent the failures that are occurring. Slow response can be worked through, but weeks before an acknowledgment is not good. I would recommend them once I know they had gotten things under control.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Nov 20, 2020

Buy 3 get 1 free

By Master Sargent (Ret.) Charles S., Ohio, Verified Reviewer

So, I ordered a 4-week kit with the 2 free 72-hour kits. Then the upsell started. One offer was hey, order 3 kits get one free, good deal, I'll go for that. Catch one - you have to order a kit to get to this offer. Hey, ok, since this is after I ordered a kit then this is an upgrade, or so it sounds - wrong! It is not an upgrade, it's another order, so you now have 2 orders and instead of $600 you have now spent $800+ with them, and when you question if you will get 3 kits or 4 kits or a combined order of 5 kits, you get a "chat ended" message. Beware, this company is all about the bucks, and I don't mean Ohio State.

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Website hard to navigate, slick scam offers on the upsell

Company Response from 4Patriots, LLC

Nov 20, 2020

Hi Charles,

I am so sorry for the confusion and frustration you have experienced. On the upgrade page, it is stated several times that this would be adding 3 kits plus a free kit to your existing order. I have provided a link to that page below should you want to read over it again.

https://products.4patriots.com/food/4week/4week-kits

You will receive a total of five 4 Week Kits and 2 Free 72 Hour Kits.

I will pass your feedback along to our management team as this is very helpful for us to locate areas of improvement.

If you need any assistance, do not hesitate to send an email to reviews@4patriots.com with ATTN: Kerri in the subject line.

Best,

Kerri

Helpful Review? 2 People Have Voted

Posted on Nov 17, 2020

No response for delivery issue, order #4899074

By Denise J., Buford, GA, Verified Reviewer

I received my order on October 16, 2020. It was delivered but a package was broken and there was powder on everything. I sent an email the same day, no response. When I call the number listed I held literally for 30 minutes before I gave up. To this day I still have no response and tried again today to call and held for 45 minutes before giving up as I could not stand the music and BS updates of "this call may be recorded for quality assurance and if you'd like a call back press the # button". NEVER AGAIN.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

No response

Company Response from 4Patriots, LLC

Nov 17, 2020

Hi Denise,

We are experiencing higher than normal call volume with long hold times. We are trying to handle every call and email that comes into us in a timely manner, and we are sorry that we have not met your expectations.

I am very sorry to hear that your order arrived damaged. I will be happy to replace any damaged items in your kit. Please send an email to reviews@4patriots.com with ATTN: Kerri in the subject line and let me know which pouches were damaged. We'll get replacements out to you right away.

I look forward to assisting you.

Best,

Kerri

Helpful Review? 1 Person Has Voted

Posted on Oct 20, 2020

Update

By Karen C., Micanopy, FL, Verified Reviewer

Still have not gotten any tracking information. The link they sent didn’t work. I will not accept the package if it ever gets here. I do not like the way I was treated by this company!

Bottom Line: No, I would not recommend this to a friend

Company Response from 4Patriots, LLC

Oct 22, 2020

Hi Karen,

I am sorry if the tracking information was missed when our Facebook team sent it to you on October 12th. Our Facebook team also refunded your order in full and advised you to keep the order, free of charge, due to your negative experience.

I have followed the tracking link that was sent to you and I see that your order was delivered to you on Monday, October 19th. I have provided that link below.

https://www.fedex.com/apps/fedextrack/?action=track&tracknumbers=9261290989870022649465&locale=en_US&cntry_code=us

You could have reached back out to us and let us know that the link wasn't working and we would have worked to find a solution for you. Should you want to return that free order, you can mail that back to the address below.

Patriot Power Generator

Attention: Returns Department

735 S Auto Mall Dr.

American Fork, UT 84003

Best,

Kerri

Helpful Review? 1 Person Has Voted

Posted on Oct 15, 2020

"Customer No Service"

By Carey L., Fernandina Beach, FL, Verified Reviewer

Ordered one 4-pack of solar chargers. 4Patriots took my money immediately...not a word, except automated email responses from my email inquiries since.

Three phone calls to "Customer No Service", all 3 calls never got anyone, on hold each time for over 30 minutes.

A scam and a joke.

Filed a BBB complaint.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Scam

No response

Ripoff

Company Response from 4Patriots, LLC

Oct 16, 2020

Hi Carey,

Thank you for submitting feedback regarding your recent orders with us. We are experiencing higher than normal call volume with long hold times. We are trying to handle every call and email that comes into us in a timely manner, and we are sorry that we have not met your expectations.

Our records indicate that your order has shipped and is scheduled for delivery on 10/19/2020. You will find the link to your tracking information below.

https://www.fedex.com/apps/fedextrack/?action=track&tracknumbers=9261290989870022716754&locale=en_US&cntry_code=us

You should have received an email with your tracking information as soon as your order shipped. I am sorry if you did not receive that email. At times, those will go to your spam or junk folder.

Please let me know if I can assist you further.

Best,

Kerri

Helpful Review? 1 Person Has Voted

Posted on Oct 8, 2020

Not so sure I should have purchased this

By Karen B., California, Verified Reviewer

I think I made a mistake in ordering the product, I ordered it today, 10//6/2020, online. I got a flier from AMAC and it looked like a good idea. It had a lot of BS to get you to order more and more. It was a lot of money for a retired person. I only ordered the 184 serving 4 months. Then I get a long email thanking me, for my purchase, it was more BS. So I guess I will see when it arrives, it better be worth it and not a bunch of rice and beans, and oatmeal. This is smelling like a scam.

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Getting order?

Company Response from 4Patriots, LLC

Oct 9, 2020

Hi Karen,

I'm sorry you feel this is a scam. I see that your order has been assigned tracking and will show movement within 24-48 hours. You can use the link below to follow your shipment.

https://www.ups.com/track?loc=null&tracknum=1Z8A98750392704542&requester=WT/trackdetails

Since there was no obligation to purchase, the order can be refused at delivery and a refund will be issued once it is received back to our warehouse. If you accept the delivery and are not satisfied, you can return to the address below.

Food4Patriots

Attn: Returns Department

2449 S 6755 W Suite E

West Valley City UT 84128

Please let me know if I can assist you further.

Best,

Kerri

Helpful Review? 3 People Have Voted

Posted on Oct 8, 2020

Help!

By Shelly S., Winchester, CA, Verified Reviewer

I have tried to call and email on several occasions. I was over-charged for one of the THREE orders. Why will nobody return any messages? I love that you're an American company and that is why I ordered from you.

Please contact me.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Company Response from 4Patriots, LLC

Oct 9, 2020

Hi Shelly,

I am so sorry that you've had issues contacting us. I see that you were able to speak with one of our phone agents on October 8th, 2020 and were sent a return label for one of your 4 Week Kits. I also see that he refunded you for the BOGO 72 Hour Kits.

If you need further assistance, please let me know.

Best,

Kerri

Helpful Review? 2 People Have Voted

Posted on Sep 28, 2020

Expensive for an overdose of rice and oatmeal

By M Elizabeth T., Montrose, CO, Verified Reviewer

Part of my order was the 4-Week Survival Kit, which, on the website, tells you how many portions you get, but not exactly what you will be getting. That should have been a warning to me. When it arrived, 2 packages of Sweetberry Creamy Wheat had holes in them, and the wheat was all over the container AND the other packaging. It was a mess to clean up. I called, and have been told they are being replaced. When I mentioned it to the customer service rep that there was an overdose of rice and oatmeal in the kit, she said they use what they have available to give the customer the correct number of portions. If I had known it was going to be that much rice, oatmeal, wheat cereal, and pancakes (breakfast, anyone?), I would not have considered the "Kit" worth the price. Return shipping is expensive, otherwise, 4Patriots would be receiving a return immediately. Just beware of ordering if you don't know exactly what will be in your order. The order # on the e-mails was 109651, but the Sales Order and Reference # were: Combine 112935.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

American company

Lack of information on what is actually in the kit

Company Response from 4Patriots, LLC

Sep 29, 2020

Hi M Elizabeth,

Thank you for submitting your feedback on your recent order. I am sorry that it did not meet your expectations but I would be happy to help. I see that you spoke with our phone team on September 25th, 2020 and replacements are being sent to you for the damaged pouches of Sweetberry Cream of Wheat but I would like to personally review your order. Could you please send an email to reviews@4patriots.com listing the contents of your kit so that I may further assist you?

Best,

Kerri

Helpful Review? 2 People Have Voted
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