Focallure Reviews

I was very disappointed when I applied the lipstick I received from Focallure. I ordered a glittery lipstick, however, it looked nothing like the picture. The glitter was scattered and inconsistent, in the picture it appeared evenly distributed. Also, after a few minutes of application, the lipstick left my lips very dry. I won’t be wearing this lipstick, and I feel like it was a waste of money to buy it.

Bottom Line: No, I would not recommend this to a friend

I ordered the Rose Quartz, and it is just beautiful. It glistens. I can wear it alone or as a gloss on top of a matte lipstick and it looks great either way. I’m so glad that I have this now.

Bottom Line: Yes, I would recommend this to a friend

Colors are amazing. The blue-brown glitter eyeshadow looks amazing on. I want more! I told all my friends about it, and they loved how it looked. I will definitely be back to get more.

Bottom Line: Yes, I would recommend this to a friend

Every time I order from Focallure, I am happily surprised with the great quality and fantastic colors their makeup has. I would definitely recommend this to other people! Their eyeshadows are my favorite, but I also have a great lip gloss from them as well.

Bottom Line: Yes, I would recommend this to a friend

I waited a month without an email other than saying that my order was confirmed. I then emailed asking about my order, and they said that the reason I still hadn't received my order was because it was out of stock. They shipped it within two days of that response, and hopefully, it will be here soon.

Bottom Line: No, I would not recommend this to a friend

After waiting long enough to get it, the lip gloss did not disappoint. It's a beautiful glittery pink, and after letting it dry, it didn't budge all night, through dinner, drinks. Wow, the ads were true!

Bottom Line: Yes, I would recommend this to a friend

I recently purchased the "mom" ring, and I'm very pleased with my purchase. Sized perfect, looks perfect, just all around love my purchase and would definitely recommend to my family and or friends.

Bottom Line: Yes, I would recommend this to a friend

The product is great! I love the colors and it does not stain! Stays all night! I work nights for 12 hours, and I do not need to retouch my lips. I get compliments from friends too. I will order other shades soon.

Bottom Line: Yes, I would recommend this to a friend

This is a beautiful color, true to what it looks like online. It truly does stay on, I would recommend being careful with applying since it's so tough to take off, so to avoid mistakes! Makeup remover works to remove it.

Bottom Line: Yes, I would recommend this to a friend

It took almost a month for my item to ship. I'm a Pro MUA and wanted the product for prom season to cut down on time. They only shipped the product because I wanted to cancel. But I hope this is a great product. If you need it quick, use expedited shipping.

Bottom Line: No, I would not recommend this to a friend

At first, I was hesitant in giving my wife new things, especially beauty products. But when I gave her the set of lipstick from Focallure, it made me the husband of the year! Cheap but quality products! I would definitely recommend this to my guy friends to buy for their wives as well! Thanks Focallure!

Bottom Line: Yes, I would recommend this to a friend

So I ordered from shopfocallure.com and somehow I made the same order twice. I spoke with the live chat agent regarding my issue. They advised me on how to return one of the orders. I got an email and printed the return label, brought my order to a FedEx pick up location, and within a few days my credit card was credited. I really enjoy shopping online, as no one is looking over my shoulder! Excellent experience.

Bottom Line: Yes, I would recommend this to a friend

I purchased from shopfocallure.com. Very good, long-lasting. I had it on my hand for over 20 minutes washed my hand twice, and the color is still there.

I was waiting for a long time for them, but the guys offered me a discount for this inconvenience. In all, the support team is friendly in the company.

Thank you for good service.

Bottom Line: Yes, I would recommend this to a friend

I order my things last Monday and it is now Wednesday the 25th of April and I still haven't received my purchase. Not good business at all. First and last time ordering from this company. I'll stick with my Mac products.

Bottom Line: No, I would not recommend this to a friend

So I purchased two of the Focallure matte lip stains. First, the product was matte and looked beautiful on, BUT it was not a lip stain or waterproof. I figured this out about 30 minutes later when I ate food. It was everywhere, on my fingers, my food, my straw, my hand. Trying to get it off my hand was also a pain as regular hand soap didn't work. If it was an actual lip stain, I could understand it not coming off unless I had my makeup remover, but that wasn't the case.

The second and most likely the most important item was that it burned. It was very slight at first, almost like a lip plumper. Then after about an hour, my entire mouth was on fire. I felt like my lips were going to melt off my face. I had to run and grab vegetable oil to get the stuff off. My lips are currently now back to the slight burn because as much as I scrubbed, I couldn't get all of the horrible stuff off of my lips.

The reason this is a huge deal and why I call them scammers is because their entire website promotes cruelty-free, vegan, blah, blah, blah products. Then when my package came, and I should not have gone ahead and put it on my lips, but I really wanted to check it out. The package was from China. Nowhere in China are they cruelty-free when it comes to product testing. I don't know what was in that lip product, but STAY AWAY! If someone is stating something and you receive a product that is not what they say, it is a scam.

I would try for a refund, but by reading all the reviews this company is a POS, and I won't see the day. I mean it took an entire month to get here, for obvious reasons I guess, since it's from China. Horrible company, horrible product, do not hurt your poor lips!

Bottom Line: No, I would not recommend this to a friend

An American business name as a front for a Chinese import make-up company reselling cheap products.

I've been waiting over four months now for products they failed to deliver, said would re-deliver, then the CE said I lied about it all and threatened legal action, despite email chains from multiple customer service reps at her company admitting fault and promising action. Once taken up with PayPal, I was offered a 20% refund. It's now been reported to the FBI for online criminal activity, and judging by the number of complaints saying THE EXACT SAME THING. I wouldn't want to be in the CEO's shoes.

Bottom Line: No, I would not recommend this to a friend

I ordered eyeliner strips that came with an eyeliner pencil on April 1, 2018. It's now April 21st, and not even a tracking number is available for me. I read all the reviews with the same complaints I have. I will be contacting my bank and the necessary people for a FULL REFUND! I expect either a full refund or my product, you choose! I want my product within seven days or I will call my bank and the will take the necessary steps!

Bottom Line: No, I would not recommend this to a friend

I’ve placed three orders with this company. I’ve asked them numerous times to cancel my orders and refund my money, and they refuse. I have been getting the runaround every time they actually email me back. They’ll refund me 10%? I don’t think so! I’ve filed claims with PayPal and have been looking into taking legal action against this company because they refuse to refund me and have never sent the products. I do NOT even want the products anymore. I want my money back. I am absolutely furious with these people.

Bottom Line: No, I would not recommend this to a friend

I ordered three items from them and nearly two months later hadn't received them. I contacted Focallure and was told it would be sent that day. Another month went by and still no items, so I contacted them again and was told the same thing. When I said I thought they were conning people out of their money, all I got was the same email from a different person. As I had paid through PayPal, I told Focallure I was going to open a case with them and they offered me a 10% refund as that's all they could do as they were unable to give full refunds or cancel orders. Amazing that when PayPal contacted them, they immediately canceled my order and refunded the full amount. Do not buy from them as you are unlikely to receive your products.

Bottom Line: No, I would not recommend this to a friend

I made an order a few months ago, and it arrived after a month. I thought they are somehow a good online business, so I ordered again last March 7, 2018, for items worth $110. But until now they haven't sent me any shipment details! What the heck is going on now?! I have been emailing them and messaging on Facebook, but they keep on giving me the same response!

You are scamming people of their hard-earned money! You have no conscience! I tried asking for a refund but they offered me a refund of 7%! WHAT? Otherwise, they just want me to wait for my order which they wouldn't even tell when they will ship. I am really sick of their responses! They give you reasons like, there has been a shortage in the items. What the heck? Then why is it even on your website and you let people order them? Isn't that plain scamming? Send me my orders or refund me my money!

Bottom Line: No, I would not recommend this to a friend

I bought lots of Focallure Matte Lipsticks and I totally fell in love with them.

I bought them on a secondary website/app, and the shipping was totally unexpected: only one week!

Even the support service was great, and I suggested this shop to anyone asked me. I'm going to continue buying from this shop and totally only Focallure products!

Bottom Line: Yes, I would recommend this to a friend

I’ve made an order a month ago, it took the products about 12 days to arrive, not slow and not fast. Product quality was extraordinary in conjunction with their price. The waterproof lipstick work as advertised, they do stay on for 24 hours and that’s great.

Bottom Line: Yes, I would recommend this to a friend

I ordered Focallure items from a different website than the one listed here and did not experience the same issues. I really like the products. One of the items took longer, but that was indicated in the product listing, so I was not too worried about it. Now I am curious and wonder if there are different distributors or resellers for this line. When I asked about the item that took longer (liquid concealer), I was told that it was shipped from outside of the US and my other products were shipped from the US. They were completely transparent about the origin and did not indicate in any way that is was 100% US-based.

Bottom Line: Yes, I would recommend this to a friend

I have ordered my product since mid-February and until now, end of March, I did not receive anything. So, I sent an email in early March to check and they said they will be sending it soon. But, the item still did not arrive. So, I send an email to them again to find that the item is still in their warehouse, and nobody is doing anything with my order. Hence, I asked for a refund, but they said they cannot refund or cancel. What the heck! So this company is just out to cheat money. Don't ever buy anything from them or you will regret it!

Bottom Line: No, I would not recommend this to a friend

I bought an eyebrow pencil. It still hasn’t come in, and it has been a long time! The customer service is terrible! They lie and say there are shipping it and to wait. They took my money and didn’t even refund it. I’m still waiting! All lies! Don't ever, ever, EVER buy from this website! The biggest mistake possible!

Bottom Line: No, I would not recommend this to a friend

Three emails (all with promises that I’ll get the order shortly) and almost two months later - no product. Refused refund. The worst experience. Will never use this company again. Would not recommend anyone to use it. Waste of time and looks like product is never coming anyway. Considering further action for these scammers.

Bottom Line: No, I would not recommend this to a friend

This website is a scam. Don't buy anything here! I ordered from here in November. They said it was delivered, but it wasn’t, after two months of waiting. I asked them about it, and they said it reshipped, got a tracking number through DHL, and it also said delivered. When I called DHL, they said it never left the States and was shipped back to their address. I have asked for a refund, and all they said is to open a police report against the post office. I never went to the post office as it’s a private courier service and that’s all the reply now. I can’t open a report if it never left America. Scam.

Bottom Line: No, I would not recommend this to a friend