Flaviar

I received my Flaviar membership as a Christmas gift from Santa. Boy, does that guy know his stuff!

Flaviar boasts an incredible inventory, prompt delivery, and excellent customer service. Splurge on the membership fee - it is worth it!

We are scotch drinkers and enjoy some of the more select offerings (Ardbeg, Glenmorangie Signet). The selection was both broad and deep!

Bottom Line: Yes, I would recommend this to a friend

Recent joiner to Flaviar. Have had a few questions about membership and a recent order. Valerie is my CS rep and has been quite helpful in dealing with my issues and answering the questions and adjusting my order. She is the perfect example of customer service. Thanks to Flaviar for having someone as Valerie for me to contact.

Bottom Line: Yes, I would recommend this to a friend

Enjoyed the offerings, enjoyed the staff. Lovely gift for the un-giftable. Friends had fun exploring. I enjoyed the online information sessions - full of facts and fun. Wish I had a better nose.

Bottom Line: Yes, I would recommend this to a friend

I am currently on my second year of membership and I love everything about Flaviar! I use the tutorials to educate myself and have learned enough about spirits to hold my own conversationally at tastings. I have not had many service-related issues but when I have, the customer service is unmatched.

Bottom Line: Yes, I would recommend this to a friend

I got a subscription as a present, and found the tasting boxes are phenomenal. They led me to get even more bottles, and their flavor profiles helped me find even more to try.

On the few occasions shipments were damaged or incorrect, customer service has always made things right the best they could.

I renewed my membership when it expired, and I would happily do it again. It's been worth every penny.

Cheers!

Bottom Line: Yes, I would recommend this to a friend

Good value spirits subscription service. Has a slick website interface, and friendly customer service.

Would be good to be able to see before subscribing the premium bottles you can order for free as part of the subscription, but otherwise a transparent and nice to use service.

Would recommend to others!

Bottom Line: Yes, I would recommend this to a friend

After several months of considering a membership with Flaviar, I finally made the decision to join. The multitude of good reviews helped to sway me. I received my first shipment and I am very pleased. Going to ABS stores to select a good bourbon can be very frustrating. With this membership, I now received the guidance I need to make good selections. Their customer service is top quality. I had a question about my membership and I received an email response the next day and then they followed up to make sure they had answered my question to my satisfaction. I love all the benefits of this membership.

Bottom Line: Yes, I would recommend this to a friend

I recently purchased a few bottles of bourbon and less than 30 minutes after my confirmation email I received an email from Valerie letting me know that my monthly free shipping had been reloaded. I emailed her back and let her know that I had just made an order and she refunded the shipping right away. Thanks Valerie!

Bottom Line: Yes, I would recommend this to a friend

I wanted to change my membership from quarterly to annually. The customer service agent, Conradine, did just that via email with no trouble at all! Best customer service I have received in a while, very quick, knowledgable, and efficient!

Bottom Line: Yes, I would recommend this to a friend

I love crave certain whiskeys but never had the time to figure out which ones I really like and which ones are not for me. A friend at work shared this site and it is awesome. I can read at leisure, hear real people's reviews, and taste some wonderful spirits before committing to a whole bottle.

The people at Flaviar are super great and fast to answer questions and concerns. Highly recommended.

Thanks for the new hobby!

Bottom Line: Yes, I would recommend this to a friend

I got Flaviar as a gift. The first contact I had with Flaviar was answering a survey after my first package was delivered. I wasn’t going to reply, because I just figured it was some "survey monkey" or other outside corporate entity that was going to receive the survey. I was wrong!

First, Flaviar IMMEDIATELY replied to what I believed was a quirk in their system. Flaviar’s customer service replied to me explaining how to obtain what I was looking for. Flaviar has since tweaked that process and said that they use customer feedback to constantly improve their service. My second interaction was because FedEx returned my bottle to sender. This was NOT Flaviar having issues with the delivery, it was the sender. I don’t know if the bottle broke or what, but Flaviar was on this issue and IMMEDIATELY sent another bottle.

This company cares about what you think of them and goes above and beyond to ensure your happiness. Just to clarify, the first issue was basically my incompetence and the second was due to the shipper error. I have talked glowingly about this company on Twitter and they also replied to me on Twitter. When you use Flaviar, it’s like they assign you your own personal customer service representative to answer your questions. You can tell that they care, because even in the reviews on here that have been slightly negative, Flaviar has personalized responses answering those grievances and is still attempting to resolve the problems.

Flaviar customer service is out of this world! This is an amazing company!

Bottom Line: Yes, I would recommend this to a friend