Flaviar

I've only been a member with Flaviar for a few weeks and I will say I have been very well pleased with the quality of service I have received. I had a problem with a tracking number on my second order and they quickly found and fixed the problem. I wish I had joined sooner.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

My girlfriend and I get involved in a lot of unique experiences in our life trying new things and enjoying life. Flaviar brings us one of those moments each time we receive our box, we enjoy trying new things and experience life like no other. The unique tasting and rare spirits unavailable in-store make it more of an experienced time that others can accomplish unless being a part of this great program with Flaviar.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

The selection and great customer service make up for any issues with shipping due to the pandemic, especially compared to other sites.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

My kids gave me an annual membership for Father's Day. I had some issues with utilizing the special code I was provided so I sent an email to customer service. Jason jumped on the issue right away and followed up as he said he would. His extremely positive attitude and commitment to seeing it through the end was very much appreciated and a great experience.

Bottom Line: Yes, I would recommend this to a friend

My first box came ripped and missing tasters. I immediately emailed Flaviar with a picture of my box and what product I did receive. I got an email within the hour thanking me for the information and picture and letting me know they will be sending a replacement.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

They have been very responsive to my concerns. I have had trouble with the time it takes to get my order, but they have worked with me every time. I am very happy.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

My wife signed me up for this for a Father’s Day present. I tried browsing the store and even put a bottle of Japanese whiskey in a shopping cart. I deleted the product from the shopping cart but subsequently got five separate emails spamming me to buy it. The subscription my wife bought me only allowed me to get one whiskey. I couldn’t even make a choice on what I wanted. How lame is that? What’s worse, once I "selected" my subscription product and sample package, they apparently cannot even ship it to me. It has been two weeks and they haven’t even shipped it yet. I am canceling my subscription before I could even get my first shipment shipped to me in the first place!

Bottom Line: No, I would not recommend this to a friend

Overall Flaviar is a great experience, with generous tasting boxes, which you're able to choose from and a good selection of spirits. Unfortunately £70 odd is a bit much for me, but I can see that the value is there. If you enjoy tasting new spirits but don't want to spend money on full-size bottles, this is a service for you.

Additionally, I'd like to praise Elizabeth for the amazing service received. I logged a ticket with them, then canceled my request but she was quick on the ball, understanding and courteous, was a pleasure dealing with her - give her a raise?

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

I ordered a bottle as part of our regular quarterly selection. When it arrived, the seal was broken. I sent a quick note with a picture to the team at Flaviar. They responded quickly and were able to get another bottle shipped. Super easy to deal with, no hassle...best customer service ever. Nicely done Flaviar!

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

My wife got me a half-year subscription for Father’s Day but we live in IL and can’t receive shipments, unfortunately. However, the customer service was extremely fast at getting back to me (on a Sunday) and had a full refund in the works the very next day. Great customer service!

Bottom Line: Yes, I would recommend this to a friend

I have had nothing but positive experiences with Flaviar thus far. The main complaint I have heard is in regards to the overall cost, but keep in mind, in my experience, this membership is for those looking to branch out of drinking the same 3-5 spirits and explore. In addition to that, Flaviar has done a wonderful job providing continuous information and fun things to do on the website not to mention things like partnering with WhistlePig for a free at-home blending kit. I have contacted this company a few times via their email and have ALWAYS received a prompt, courteous response and they have always helped me out. I will be signing up for another year once my membership expires for sure.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend