Flaviar

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Flaviar

Overall Rating

4.3

549 Customer Reviews

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Summary

Flaviar offers a quarterly subscription program for rare and premium liquors from around the world and lets you sample a variety of flavors without committing to a full bottle. Overwhelmingly positive customer reviews indicate this subscription company really delivers.

Pros

  • Extensive selection
  • Occasionally offers better pricing for bottles than other suppliers
  • Excellent customer reviews
  • An easy subscription cancellation process

Cons

  • Relatively expensive for the amount of alcohol you receive
  • Some subscribers had shipping problems
  • Not available in many US states
  • You don’t have the option for complete customization with tasting boxes

Customer Reviews

4.3 Stars out of 549 Reviews
5 Star:77% 4 Star:4% 3 Star:0% 2 Star:2% 1 Star:14%
81% Recommend This Brand
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Posted on Jan 23, 2020

Variety is the spice of life

By Joseph R., Mount Pleasant, SC, Verified Reviewer

I LOVE this company called Flaviar! I've gained a vast knowledge about the liquors I love to drink, learning, using tasting cards with my samples open up a new world of flavor. Having the opportunity to purchase items I couldn't find. Keep up the great work!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jan 22, 2020

Tailored to my taste

By Joel A., New Jersey, Verified Reviewer

I first joined Flaviar on a whim. The tasting boxes are nice and I have discovered several new favorites. This led to me purchasing several bottles.

In addition, a couple of my friends have joined and as a reward, I received a free bottle for each new member that I referred.

The feeling of the organization is premium.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 21, 2020

Great way to explore spirits

By Doug R., Napa Valley, CA, Verified Reviewer

Great way to explore new spirits, especially with accompanying reviews. I especially like the tasting kits so that I do not have to buy a whole bottle of something a spirit that I would not purchase after just a taste.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 16, 2020

Scam or incompetence?

By Todd N., Jacksonville, FL, Verified Reviewer

Either way, I would avoid this company. Orders are either extremely delayed or never received. The anticipation of trying new whiskeys gives way to frustration in dealing with this company. There are much better options for sampling and purchasing.

Bottom Line: No, I would not recommend this to a friend

Posted on Jan 16, 2020

Great products, great service

By Luke R., Malta, Verified Reviewer

I was very positively impressed by the service, quality of products, and prices made available on this website. Even the Monthly Free Shipping and Quarterly rewards for membership are of good quality and helped us learn about new products and alcohol we would have not normally got to know about.

Really recommend Flaviar to any Whiskey and Spirits enthusiast!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 14, 2020

Not good to their customers or their word

By Tim J., Oregon, Verified Reviewer

When I first joined the club, the membership was reasonable, and within a year they asked me to renew (early?). The membership cost was now quite high (went from $60 to $210), but with the quartlery discount credits, it was not unbearable. Plus, it still gave me a way to try out new whiskeys that I did not have access to at the local liquor store.

However, on my last order, I ordered 2 bottles of new whiskey and used my credits to help with the financial side. As it turns out one of the bottles was out of stock (no notice given), so they decided it was best to cancel it off of my order. It would not have been such a disappointment, if they had let me keep my quarterly discount. However, they had me pay full price for the one item that was in stock. The refund that they gave me was only for the out of stock item MINUS my discount. So in essence, they took my discount away, with no explanation, and simply said sorry. When I explained to them that this was not really a great business practice, and that I would not be willing to do business with a company that treated their customers in such a way, they basically just thanked me for my input. No aplogies, no recompense.

Consequently, I canceled my membership (no refund) and will not be referring Flaviar to anyone I meet. In fact, I will let everyone know my experience, so that they will not fall prey to their bad business ethics.

I wish you health and happiness.

Bottom Line: No, I would not recommend this to a friend

Company Response from Flaviar Ltd.

Jan 29, 2020

Hi Tim,

Thank you for sharing your experience. Apologies for not serving you better.

It's true that one bottle was refunded; we understand how frustrating it can be when stock issues occur! This being said, the entirety of the store credit used for your order was returned to your Flaviar account ($45). This amount, plus your latest renewal, remains available on the account. You turned off auto-renewal for your account, but your benefits will remain available until April and we'd love to help you get the most out of your time with us!

Concerning the membership cost, a few months after your membership started, we launched a new membership tier and invited existing members to upgrade. The membership came with additional benefits, including the bottle credits that we are referencing today. The difference in price was because your membership length upgraded from quarterly (90 days) to annual. Upgrading was entirely optional and we tried our best to make clear that the upgrade process would only take place at your own discretion.

As mentioned, we'd love to help you get the most out of your membership! Please reach out at support@flaviar.com and we'll be happy to help.

Helpful Review? 1 Person Has Voted

Posted on Jan 13, 2020

Wow!

By Tomi B., Phoenix, AZ, Verified Reviewer

You will not be disappointed ordering from Flaviar! I checked out quite a few websites for a last-minute gift for my bourbon-loving husband and while the websites can be confusing, Flaviar made it easy. I ordered last minute and did not expect the order to come until after Xmas, but it showed up the day before Xmas! He is having so much fun with his 12 Days sampler and showing it off to his buddies. This is a home run gift!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 9, 2020

Great company with super attitude.

By Debra H., Bayville, NJ, Verified Reviewer

Ordered Blackened Whiskey for my son for the holidays. He is a Metallica fan and was pleased with the gift. Claims it is a smooth whiskey that leads to the humming of Metallica tunes (lol).

Great service and appreciated the notifications.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 9, 2020

Love this Club

By Jeff C., Colorado, Verified Reviewer

This club is fantastic! Not to mention the vast array of liquors and spirits for any discerning palette, but also they make you feel special by the wonderful customer service they have. This is so important in today's world to me. I had a sample bottle break - emailed them and within 1 day had a very satisfactory response. The selection of small-batch whiskeys is incredible. Highly recommend this to all my friends!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 8, 2020

Customer service

By Gurmander K., Quincy, MA, Verified Reviewer

Flaviar Customer Service is superb. Their selections and their tasting bottles are a great idea. They not only offer Whiskey but also very select Scotch Whiskies. Their deliveries are reasonably prompt.

Customer Service is very responsive. I have recommended Flaviar to many friends. Their input is also very positive. I wish Flaviar would offer wine selections also from all around the world. I have run out of words. I cannot say enough good things about Flaviar. They are the best. Flaviar service is also very useful for sending gifts to friends and family at any time of the year for any happy occasion.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 8, 2020

Whiskey club? I think not...

By Megan H., Maine, Verified Reviewer

I bought this for a gift for my husband and discovered that the free full bottle is actually a $45 credit. After reaching out to their customer service multiple times asking them how he could buy a full-size bottle of whiskey or scotch for $45, I was repeatedly given the same answer. "You can browse our selection here." Lot's of cheap gins, whiskeys and other liquors available for $45 but nothing unique or interesting and certainly no scotch. If you go to the site today they still market the membership to include a full-size bottle. It's not true. Deceptive marketing. Very disappointing. Don't purchase.

Bottom Line: No, I would not recommend this to a friend

Company Response from Flaviar Ltd.

Jan 29, 2020

Hi Megan,

Thank you for sharing your concerns. Constructive feedback is always appreciated and helps us improve further.

At the time you wrote this review you were still in contact with our customer support. In select states, we’re currently unable to provide free bottle credits. Instead, your account is credited with a cash value that you can use as a discount towards any bottle from our store, regardless of its price. You can use the discount credits in full or in part.

We understand if your needs and wishes differ from what we offer and I’m terribly sorry that the gift didn’t work out. We see that the membership hasn't been fully used yet. If you’d like us to help the recipient to use their membership to the fullest, let us know! We’re easy to reach if you write to us at support@flaviar.com

We wish you all the best!

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