FixMeStick Reviews

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FixMeStick

Overall Rating

4.3

697 Customer Reviews

Summary

FixMeStick is a plug-and-play USB device that is intended to remove viruses from your computer and optimize it for speed. See How customers are reviewing this product.

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Customer Reviews

4.3 Stars out of 697 Reviews
5 Star:70% 4 Star:11% 3 Star:3% 2 Star:4% 1 Star:10%
84% Recommend This Product
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Posted on Jun 27, 2019

FixMeStick

By Kimberley W., Pacific Grove, CA, Verified Reviewer

I purchased this on impulse a number of years ago on a shopping channel (embarrassing). Best purchase ever. Exceptional customer service coached me through the setup which is really easy and I've been a loyal, satisfied and enthusiastic customer since that time. I am impressed with the frequent updates and do find that the device isolates virus and malware from time to time. I like to think I protect my privacy and take appropriate safety measures and yet I do not want to take a chance and this device has proven its worth continually. I did get lifetime support with my purchase and that also makes this a key buy for me. I highly recommend this product to folks like me who care about the security of their technology. Did I say exceptional customer service? You betcha!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 26, 2019

Works great

By Lawrence G., Canada, Verified Reviewer

l would highly recommend this service to anyone. Simple, easy way to make sure my PC is clean and running properly. l use my PC daily to surf sites for credits to promote the affiliate programs l promote so it gets a lot of use. Also, l am retired and homebound with COPD so my computer gets many hours of use every day. it is very expensive to get a tech to clean my PC and you cannot be sure that they can be trusted. FixMeStick takes care of everything with no worries, so use it and keep your PC running to perfection. Thanks for the great service.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 26, 2019

Cleanup

By George R., Dartmouth, Nova Scotia, Canada, Verified Reviewer

Read all the ads and decided to give it a try. One computer was running slow and nothing seemed to work. Cleaned it up with the FixMeStick and had immediate results. Cleaned out some Malware and now it is back up to speed. Very happy with the results. The other computer was clean but I now have peace of mind.

Thank you FixMeStick.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 26, 2019

Good job

By Barbara C., South Bend, IN, Verified Reviewer

My first use of the FixMeStick was a huge success. I had a nasty virus on my computer and it was gone after the first try. I am a very happy customer.

I will be sharing this with friends and family.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 25, 2019

Used two times

By Linda L., Maxton, NC, Verified Reviewer

Used two times, I was using a different program until then. The FixMeStick found two embedded problems that the other one was missing. This has helped my computer's speed. I made a great buy when I got the lifetime two for one on HSN. I have gone behind and checked the FixMeStick, using a better program that I was using. There were no problems that the stick missed.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 25, 2019

So far so good

By Graham H., Hamilton, Ontario, Canada, Verified Reviewer

I used the FixMeStick and cleaned my computer of more than 10 occurrences of viruses and spyware.

These existed although I have a major virus protection program.

I am trusting that your program will help to keep my information confidential.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 24, 2019

So far so good

By Joyce R., Whiting, NJ, Verified Reviewer

I have to admit I was skeptical, but I needed a solution so I bought the FixMeStick. I am really happy with it. It was easy to use and did a good job.

However, even after cleaning the computer it required a tune with the Oilo mechanical tech, which I purchased. It is all good now.

Would recommend the FixMeStick without hesitation.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 22, 2019

Questions answered!

By Dave E., San Diego, CA, Verified Reviewer

The representative was both thorough and efficient in addressing my questions. The service was exceptional, and the chat option was very easy to use! Overall, the FixMeStick adds yet another layer of security given the exponential increase in computer viruses. An excellent product, indeed!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 21, 2019

Great product

By Leslie H., Portland, OR, Verified Reviewer

I had a virus on my laptop that several virus protection programs failed to detect, much less fix. A friend recommended the FixMeStick, which I had never heard of.

The instructions were clear and included things like, "If you don't see this on your screen, try that," and "Make sure your computer is plugged in so you don't lose power during the (overnight) scan." It took a few steps to get started, probably because my computer was so compromised, but then it worked beautifully.

I ended up uninstalling my other virus protections and will rely on this to keep my computer free from harm and in good shape.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 21, 2019

Getting the FixMeStick to work when it didn't want to

By Thelma P., Naples, FL, Verified Reviewer

I had been trying to use FixMeStick to no avail. I never used to have a problem using it. Thank heavens I still had the card that came with it. After a few hiccups, with your help, I was finally able to scan my computer. I am not tech savvy at all so without your support I would have been totally lost.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 20, 2019

FixMeStick

By Barry B., Emmaus, PA, Verified Reviewer

I'm afraid I must give the FixMeStick a poor review. I have been on the phone with multiple techs three times and we were unsuccessful in starting a scan. All the techs were knowledgeable, friendly, and very helpful but still, we failed. I am convinced my next step will be tossing my two sticks in the trash and exploring another avenue to clean my PC laptop.

Bottom Line: No, I would not recommend this to a friend

Company Response from FixMeStick Technologies Inc.

Jun 20, 2019

Hi Barry,

I'm sorry to hear you weren't able to get FixMeStick working on your computer! I can see you worked with several agents to try and get it started. It can be tricky to get started on certain computers, but typically it gets going once the correct combination of procedures has occurred. Please let us know if there's anything else we can help with! Or if you'd like to continue troubleshooting to get it started on your Toshiba laptop.

Best,

Claire

Helpful Review? 2 People Have Voted

Posted on Jun 19, 2019

Click, click, wait, click, wait, done!

By William B., New Jersey, Verified Reviewer

I was shocked how easy it was...read this, do that or this, and wait...

I figured maybe a few hours (haha), no way, maybe an hour and a half from start to finish...

GREAT TOOL TO HAVE. If you don't have one, GET ONE.

Thank you.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 13, 2019

Slow computer

By Eugene R., Denver, CO, Verified Reviewer

Got rid of 9 infected malware's and viruses...even AFTER I bought 360 antivirus, I paid for a year of protection. And 360 virus protector just never seemed to get ALL the viruses. I bought and installed Viper antivirus, and this product still did not find the viruses affecting my computer...but, I love that FixMeStick CLEANED my Windows 7 computer.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 12, 2019

Works great

By Arlene B., Spokane Valley, WA, Verified Reviewer

My computer was acting up so I remembered I had purchased the FixMeStick from HSN back in January I used it following the instructions and now my computer is working great. The instructions were a piece of cake.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 11, 2019

Customer service

By Summer A., Michigan, Verified Reviewer

I have called for customer service a few times, basically I am a novice with anything tech related. They have always been very helpful. If you don't have FixMeStick you should try it!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 10, 2019

FixMeStick experience

By Bert N., Newfoundland and Labrador, Canada, Verified Reviewer

I need assistance renewing my subscription for FixMeStick and I found it in Linda L. Thank you, Linda, for your wonderful professionalism in providing me with a great discount so that I could renew. Also, I needed assistance with the scans not being recorded and I found that fantastic assistance from Alexandra who chatted with me online concerning the problem and why it was happening. Alexandra took the time to provide me with the info needed to fix this situation and displayed excellent ability to guide me through the problem. Both Linda and Alexandra displayed a strong desire to be of assistance to me and I am very thankful that these two professionals were the ones I reached and who didn't hesitate to ensure my concerns were answered. Thank you.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jun 8, 2019

Help for an old dummy

By Robin H., Ontario, Canada, Verified Reviewer

I have just purchased a stick and have yet to install it (still in the post) but the whole idea appeals to me firstly because the idea of an external source uncontaminated seems utterly sensible to me. Now I realize that without understanding computer speak I probably have it all wrong but I will report back once I have my stick in operation. Interesting to note that the current grounding of the Boeing aircraft is a result of trying to use AI without allowing for sufficient Pilot i.e. human brain interface! Secondly I like the price, good value for money, and lastly and most importantly, their Customer Service is EXCELLENT. Fast and efficient direct connection with a human, not around in circles AI response. I have already sent out some emails to friends making them aware of FixMeStick for them to check it out.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 8, 2019

FixMeStick issues

By Irving B., Montreal, Canada, Verified Reviewer

My FixMeStick was not working and I could not do a scan of my computer. I got in touch with the company on their website through their chat, and I was quickly helped by a very friendly rep by the name of Tia. She solved my problem immediately and the USB stick started working again. The only problem I now have is that the company no longer has a telephone help line and everything must be done through the online chat. This is not always practical, especially if you are trying to work on the USB while chatting, or if your internet is down. I really wish that they would reinstate their telephone help desk!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jun 6, 2019

The wow factor!

By Corey L., Maryland, Verified Reviewer

Had an issue with the product. When I made the company aware, they automatically sent me a new device with me asking. The company was very responsive, addressed my needs, and took the initiative to be proactive and problem solved quickly.

I highly recommend this company. They have great products and services. The quality is top notch.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jun 6, 2019

The best way to clean your computer

By Patty-Anne L., Victoria, British Columbia, Canada, Verified Reviewer

I lost my FixMeStick and they replaced it. If it is outside your computer. Other programs are on your hard drive and the virus turns them off first. Being outside the computer it makes it impossible to turn it off. You will never regret buying FixMeStick.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jun 6, 2019

This PRODUCT is the BEST

By Rory M., Guelph, Ontario, Canada, Verified Reviewer

The FixMeStick is an excellent product, fast easy to use, did a great job of cleaning my laptop. Before I bought the FixMeStick my laptop was slow and sluggish, now it's lightning quick.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jun 4, 2019

Lost stick

By Douglas C., Belvidere, IL, Verified Reviewer

I sent in an email stating that I had misplaced my FixMeStick and what would the charge be to replace. The following morning I received a reply from Linda L that there would not be a charge and she just needed my address to send the new stick.

To find a company like this that makes such a great product is and is willing to help is very rare these days.

Thank you Linda.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jun 4, 2019

President ComputerMart Inc

By Richard S., Hutchinson, KS, Verified Reviewer

I'm very disappointed in all the sell ads and junk ads that come up while using the software. I run virus scanners after running the FixMeStick and found many viruses, spyware, and adware that the stick missed. I'm not sure if I can rely on this software for my business. I'm a little disappointed in that I was going to rely on this software to speed up my cleaning of computers, but not sure if this is going to work.

Bottom Line: No, I would not recommend this to a friend

Company Response from FixMeStick Technologies Inc.

Jun 14, 2019

Hi Richard,

I'm sorry to hear that you are disappointed in our product. If you are ever concerned that FixMeStick has missed something on your computer, don't hesitate to reach out to us at support@fixmestick.com. Our agents are more than willing to take a look and resolve anything for you! Regarding the ads, we do periodically recommend products that we believe will enhance your computer security and provide added benefits that complement what the FixMeStick does. I'm sorry you believe them to be spammy, I will pass this feedback along to my team!

Please let us know if there is anything else we can help with. You can also contact us by visiting our contact page: https://www.fixmestick.com/contact/

Best,

Claire

Helpful Review? 1 Person Has Voted

Posted on Jun 3, 2019

Time wasted

By Don M., Alberta, Canada, Verified Reviewer

The FixMeStick did not do anything but highjack my desktop computer for nearly a week. Contacted customer service, they had me try multiple things and still nothing but a highjacked computer. Don’t waste your time and don’t waste your money on FixMeStick. Does absolutely nothing but waste computer time.

Bottom Line: No, I would not recommend this to a friend

Company Response from FixMeStick Technologies Inc.

Jun 4, 2019

Hi Don,

I'm sorry to hear the FixMeStick did not work for you. We have processed a refund for you and we do apologize for your inconvenience. We are constantly working on software updates to minimize situations like yours. Please let us know if there's anything else we can help you with.

Best,

Claire

Helpful Review? 1 Person Has Voted

Posted on Jun 3, 2019

Mission accomplished

By James M., Tennessee, Verified Reviewer

While attempting to run a scan with my new FixMeStick my computer froze up and I was unable to get it back into service after trying some procedures that your technicians recommended. I was asked to call your support line and speak with a technician. After working with Addie she recommended a system recovery that solved the problem. Thanks very much for your good work and for having technicians that not only are skilled but also speak a language that I can understand. Fantastic! For a hearing impaired 87-year-old, that is priceless.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 3, 2019

Can't be without my FixMeStick

By Marian G., Colorado, Verified Reviewer

I would be lost without my FixMeStick. I use it at least once a month. I used to panic when I would get a warning message on my computer but now I just run my FixMeStick and it takes care of the problem for me.

I have McAfee and WebRoot but sometimes things get through anyway. My computer is 6 years old and I have mega saved files for my artwork so the scanning takes a long time. However, now I don't have to take my computer to a PC repair company. In the long run, FixMeStick saves me time and money because it fixes the problems that show up.

Also, it serves as a reminder to me to back up my artwork and other files frequently.

Many people are more savvy about working on the problems that come up on their own. But I am a Senior and don't know how to do it on my own. FixMeStick is my "lifesaver" and saves me a lot of stress. I love my FixMeStick.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 31, 2019

Too simple

By Korey L., Vancouver, British Columbia, Canada, Verified Reviewer

FixMeStick is a no-brainer. I have saved money using it. Rids computer of all viruses, etc. Even easier to use just plug it in.

Customer Service is on top and replies fast.

All I can say is, buy it! You can't get a tech to even look at a computer for what the annual subscription is.

BRAVO FixMeStick.

Bottom Line: Yes, I would recommend this to a friend

Showing 217-243 of 697

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