FixMeStick Reviews

  This company has claimed this profile, is getting alerted on any new customer reviews entering this page, and may engage in dialogue with its customers to address their matters.

Companies cannot pay money or provide goods in order to remove or alter customer reviews.
FixMeStick

Overall Rating

4.3

697 Customer Reviews

Summary

FixMeStick is a plug-and-play USB device that is intended to remove viruses from your computer and optimize it for speed. See How customers are reviewing this product.

Write a Review

Customer Reviews

4.3 Stars out of 697 Reviews
5 Star:70% 4 Star:11% 3 Star:3% 2 Star:4% 1 Star:10%
84% Recommend This Product
Start your review of FixMeStick:
Sort Reviews By
This company is actively collecting reviews from its customers. All reviews submitted are subject to moderation and approval to ensure they meet our Review Guidelines.

Posted on Jul 31, 2019

Customer service

By Philip F., Saskatoon, Saskatchewan, Canada, Verified Reviewer

I purchased the stick locally and ran the program. I have an older Macbook Pro. For some reason, the stick removed my Bluetooth. I contacted customer service and was assigned to Karen Lam. She contacted me very quickly with a suggestion for a fix. The fix didn't work and she offered another solution. It was to upgrade the stick and run the program again. I upgraded and ran the stick again and my Bluetooth returned. I exchanged several emails with Karen and she was very prompt in replying. Excellent customer service!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Jul 29, 2019

FixMeStick is a must

By Hans M., Doorn, Holland, Verified Reviewer

I like to give my impression about FixMeStick.

I tried many other programs before, mostly disappointing results and also costly. I tried FixMeStick and saw the good results.

Previous programs I did not trust at all. I can tell you I trust this stick for 100%. I used on my PC: AVG (paid edition), HitmanPro and Malwarebytes. They all removed all the intruders and I thought my PC was okay and clean. I started this stick and it found malware, etc., so I think my PC was checked better by this stick. It digs deeper in the PC. Now I will use this stick as an extra tool to be sure the PC is 100% clean. I'm happy I got this stick, so useful! Use it!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Jul 29, 2019

Very happy with response

By John D., Okotoks, Alberta, Canada, Verified Reviewer

Had a problem and sent an email to FixMeStick. Received a timely response and it helped me fix the problem. I also love my FixMeStick. Have been using it for years. Your representative was very helpful and I would not hesitate to go that root again should another problem arise. I would also recommend FixMeStick to everyone.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Jul 29, 2019

Replacement FixMeStick

By Sterling C., Arroyo Grande, CA, Verified Reviewer

I contacted FixMeStick online and inquired as to the possibility of obtaining a replacement for my lot USB device. I received a prompt response the next day and a replacement was sent, hassle-free, no questions asked. Great service from Karen Lam.

Wish other companies were so efficient.

Thank you.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Jul 29, 2019

Very good product

By Robert H., Gilbert, AZ, Verified Reviewer

Saw this advertised on TV, tired of these company who drains you of your money and figured it was a scam. I went to buy a FixMeStick. No problems with my computer now, the last time this happened it was an overseas company and I was not smart enough to figure it was a scam. The problem was cleared up quickly with the fix me stick. I would highly recommend this product.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jul 27, 2019

Not as simple to use

By Gary C., United Kingdom, Verified Reviewer

I was led to believe you just plug it in and it does everything itself. Well, in my experience, it didn’t. I had to do too many things manually. Also, it didn’t find anything, which I suppose is good. I was running it on a 2013 Mac Pro. Three years old. Overall not satisfied with the experience.

Bottom Line: No, I would not recommend this to a friend

Company Response from FixMeStick Technologies Inc.

Jul 29, 2019

Hi Gary,

Thanks for your feedback. Sorry to hear you're not satisfied with your experience with FixMeStick. As with most hardware and software, there are some steps you must go through in order to allow FixMeStick to scan your computer. We have tried to make this process as simple as possible for most computers. If you ever have trouble, please don't hesitate to contact us at www.fixmestick.com/contact/.

Please let us know if there's anything we can help you with.

Best,

Claire

Posted on Jul 25, 2019

EXCEPTIONAL

By Mary R., London, Ontario, Canada, Verified Reviewer

Originally I had a FixMeStick subscription for a couple of years - with excellent results - great service, which was always prompt and helpful. So, when I had the opportunity to purchase a FixMeStick lifetime service, I jumped at the chance - and have never regretted that choice. Not often I have problems, but on the rare occasion when I do, the service is always prompt. The problems are always resolved within 24 hours usually AND the agents are always courteous and patient. Would recommend the product to anyone. They won't regret it.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 20, 2019

Gives piece of mind

By John D., Nashua, NH, Verified Reviewer

Tried FixMeStick this week. Easy to install and use. Did a very thorough scan, approx 5 hours, just like the directions said. I have been reassured that my computer is clean of issues.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 18, 2019

Like a springtime cleanse

By Peter M., Burlington, Ontario, Canada, Verified Reviewer

Works great, cleaned up my regular computer in a short time and it is running better than it has for months.

Found two older computers in a closet that didn't get unpacked during a move, obsolete operating systems and various malware. It took a longer time to scrub, but now I have 2 backups for smaller project segregation and miscellaneous data storage.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 17, 2019

Installation

By Chris J., British Columbia, Canada, Verified Reviewer

It was relatively easy to install on my desktop. It took several attempts to install on my laptop. This was mainly caused by getting the laptop to go into BIOS. Once I did get into BIOS it recognized the FixMeStick.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 17, 2019

Best purchase

By Liz B., Lunenburg, Nova Scotia, Canada, Verified Reviewer

Thank you so much for this creation! I have an antivirus; however, my computer is still crazy slow, until using FixMeStick!

I am a business owner, and really don't have time to slow down or have my devices slow me down...I can't say enough about this.

Cheers!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 12, 2019

Not what they advertised...

By Jim R., Ontario, Canada, Verified Reviewer

The Shopping Channel where I purchased the FixMeStick product rep from FMS said the NordVPN was free. This is untrue and I am very upset. FMS say that the VPN will not actually charge your credit card. However, this is BS. I am returning this product on Tuesday. Do not know why they have to lie...

Bottom Line: No, I would not recommend this to a friend

Company Response from FixMeStick Technologies Inc.

Jul 12, 2019

Hi Jim,

When you purchase NordVPN, they ask for a $0.25 activation charge, however, this is completely refundable. Further, NordVPN is free for 1 year with your purchase of FixMeStick and will automatically charge for a renewal after one year. If you have more questions, please don't hesitate to reach out to us at https://www.fixmestick.com/contact/ and we'd be more than happy to answer them for you!

I hope this clarifies this for you.

Best,

Claire

Posted on Jul 12, 2019

HAPPY HAPPY HAPPY

By Marti B., California, Verified Reviewer

I bought a lifetime subscription to FixMeStick and it was the best thing I have bought. I never worry about viruses, malware and all other possibilities that could harm my computer. It is so easy to use and customer service support is terrific. Have had only 1 question for FixMeStick and it was taken care of immediately. I don't usually do reviews, however, this is a one of a kind item and it is wonderful. You will not me sorry.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 12, 2019

Operation

By Dave N., Enfield, CT, Verified Reviewer

The FixMeStick was simple to operate and did a good job of cleaning up my PC. In just a couple of hours, my first scan was complete. I was completely satisfied with both the operation and results.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 11, 2019

Retired

By Robert D., Winnipeg, Canada, Verified Reviewer

FixMeStick was very easy to install on my Windows 7 desktop. No longer have a slow computer. FixMeStick fixed what other software was not able to repair, I'll recommend it to all my friends and relatives.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 11, 2019

First impression

By Michael A., Hamilton, Ontario, Canada, Verified Reviewer

I used FixMeStick on two desktop computers running Windows 10 for the first time. On the first computer, only one problem was detected and fixed. The second had several problems (7) that were easily fixed as well. I should mention that I run cleaning software on both on a regular basis so I didn't really expect to find much. My wife's computer (first one) has been running very slow lately so I figured I would try FixMeStick in case I was missing something, it appears to have improved. Just knowing that the FixMeStick would check everything gave me the assurance that if I was missing something, it would pick it up. Simple and easy to use and I would recommend it to anyone who doesn't know much about computers or doesn't run any cleaning software at all.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 11, 2019

Worked well.

By Richard A., Cornwall, Ontario, Canada, Verified Reviewer

Had an old FixMeStick on its 2nd computer and at least 5 years old which stopped working on my computer. I was afraid the new one would have the same problem but it worked perfectly.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 10, 2019

Very satisfied

By Roberto Q. C., Toronto, Canada, Verified Reviewer

I have heard about this product a while back, but I never really focused on it even though I'd been having issues with my computer before. Only a couple of days ago I decided to give it a try because I saw it on The Shopping Channel with a good promotion so I placed the order, got it after two days, tried it and was really amazed by the result. My computer is now working faster than it was before. FixMeStick removed the virus that was slowing down my computer.

Thank you for making this product, it really works!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 10, 2019

Very glad I got it

By Richard Q., Houston, TX, Verified Reviewer

I am very glad I purchased FixMeStick. I have been having issues with the way my computer has been running lately. I have run numerous antivirus searches as well as antimalware searches and did not find anything to explain why it was running the way it was. I ran FixMeStick and it picked up a program that was on my computer. I removed it and it has been running like it is supposed to again.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 10, 2019

Satisfied

By Bonny F., Neustadt, Ontario, Canada, Verified Reviewer

Had trouble at first but once l got it started all went well. Would, and have recommended this product to family and friends. Found your help satisfying and felt at ease with the program.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 10, 2019

Excellent

By William H., Ontario, Canada, Verified Reviewer

The issue was the laptop was not compatible with the FixMeStick. But I received excellent service from the rep. She even called back when we were disconnected a few times. I was able to fun the stick on two other PC's in the house with no issues.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 9, 2019

Unable to locate my FixMeStick

By Patricia E., North Bay, Ontario, Canada, Verified Reviewer

I had received my usual reminders by e-mail to use my FixMeStick and unfortunately, it took 3 reminders before I finally realized that I could not locate it.

I have been in the process of moving and am still living among several boxes. I went through the boxes that it would or could have been with but it wasn't! I have to admit that I was in a panic for not only not being able to find it but also I knew that my computer needed to be cleaned.

I remembered that I had kept the e-mails so I looked up where reach the FixMeStick service office and told them my situation and I received an e-mail right back (within minutes) advising me that if I confirmed my address with them, they would replace it.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jul 9, 2019

More than satisfied!

By Francine R., Norwalk, CT, Verified Reviewer

I have had FixMeStick for more than a year and highly recommend this product. The computer scans are very thorough, and since my first scan (which revealed some malware, which was immediately deleted), future scans have revealed no infections. I have had occasion to contact customer support and was pleased to be able to speak to a person. Customer support is polite, professional and extremely competent. I feel very confident about my computer's safety with FixMeStick. Well worth the price - ease of use - and peace of mind!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 9, 2019

Easy to use!

By Donald S., Nashville, TN, Verified Reviewer

It is easy to use and I was impressed with how well it performed. Didn't find anything on my computer but found some malware on my wife's. Plan on using it once a month.

I would and will recommend FixMeStick to all my friends!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jul 9, 2019

Waste of money

By David W., Quebec, Canada, Verified Reviewer

After using your product twice I had to download SpyHunter 5 and it found spyware, Trojans, and many others that FixMeStick missed. Waste of money.

The purpose of buying this product was to fix these issues, which never even found the simplest adware. If I had kept the bill, I would have returned it but thanks for the extra paperweight.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jul 2, 2019

Does it work?

By Clinton S., Logan, WV, Verified Reviewer

My computer has been online for two months with no virus software. I used FixMeStick and it says there are no viruses or errors. So does FixMeStick work, I have no idea. You would think there would be something on my computer for FixMeStick to find but it has found nothing.

Bottom Line: No, I would not recommend this to a friend

Company Response from FixMeStick Technologies Inc.

Jul 8, 2019

Hi Clinton,

Thanks for reaching out. Often computers come with their own basic built-in virus protection that may be shielding your computer for now. However, if you're concerned that your computer might have viruses that FixMeStick is not detecting, please reach out to our support team at www.fixmestick.com/contact/ and we'd be more than happy to check your computer manually for anything!

Looking forward to hearing from you.

Best,

Claire

Helpful Review? 2 People Have Voted

Posted on Jun 27, 2019

Somewhat disappointed

By Joe T., Ottawa, Ontario, Canada, Verified Reviewer

Hard for me to tell how deep the scan was. It came back with no issues as did my free antivirus scan.

Glad I had no issues but my computer is as slow as before and I do not know if or how complete the scan was.

It was easy to use. But again it scanned a similar number of files as my antivirus.

Like I said, glad I had no issues but not sure if this is any better than a free antivirus.

Support is very good with follow up so a bonus point there.

Bottom Line: No, I would not recommend this to a friend

Company Response from FixMeStick Technologies Inc.

Jun 28, 2019

Hi Joe,

Thanks for reaching out. Sorry to hear you didn't notice a difference in your computer after running FixMeStick. Sometimes, if a virus removal program doesn't improve your system's functionality, it's possible that the problems are not caused by a virus, but rather something internal in your system. Please contact us at support@fixmestick.com, we'd be happy to recommend some options for you and walk you through some steps to get your computer running more smoothly.

Looking forward to hearing from you.

Best,

Claire

Helpful Review? 1 Person Has Voted
Showing 190-216 of 697

Our Promise to You

In order to safeguard you and ensure helpfulness and relevance, our compliance team manually assess every customer review before it goes live.

We have a zero-tolerance policy for fake reviews, and companies cannot control or alter any reviews at any time.