FixMeStick Reviews

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FixMeStick

Overall Rating

4.3

697 Customer Reviews

Summary

FixMeStick is a plug-and-play USB device that is intended to remove viruses from your computer and optimize it for speed. See How customers are reviewing this product.

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Customer Reviews

4.3 Stars out of 697 Reviews
5 Star:70% 4 Star:11% 3 Star:3% 2 Star:4% 1 Star:10%
84% Recommend This Product
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Posted on Aug 22, 2019

Terrific support!

By Elaine G., California, Verified Reviewer

The support I received from Linda was prompt, professional, informative, and knowledgeable. My problem was finding out if I needed to upgrade. I didn't. I also needed replacement because I had misplaced my stick, Linda took care of my issue and also gave me some information on upgrading if not.

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 21, 2019

Customer service

By Sean C., Grande Prairie, Alberta, Canada, Verified Reviewer

I used FixMeStick for 2 years and performed many scans, however, I never saw any report saying it fixed anything. This has led me to cancel, I also wasn't aware there was an automatic renewal, as a result, I was given an automatic renewal, which I did not want as I have a new laptop protected by Norton. When I got notice of renewal I emailed FixMeStick about my concern and they agreed to give me a 25% reduction on my renewal or an outright cancellation. I opted for the cancellation as Norton seems to be doing a very good job of protecting my computer.

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 19, 2019

Effortless

By James H., Campbell River, British Columbia, Canada, Verified Reviewer

FixMeStick was so easy to use and cleaned up my computer effortlessly. Would highly recommend it to anyone who is wondering if they should try it. It is so easy to use and does clean up your computer. You can't go wrong trying it.

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 16, 2019

FixMeStick is #1

By Terry H., Bloomington, IL, Verified Reviewer

FixMeStick works very well. My computer was running slow but after running FixMeStick now it is running fast like it is new again. If your computer is slow, do not buy a new one, use FixMeStick, you and your computer will love it.

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 16, 2019

Great product!

By Michael P., Washington, Verified Reviewer

Been fighting WiFi issues dropping out for over a month. Found 4 malware issues on a full scan. Removed all, I now have a fully functional laptop.

This product is worth the price.

Instructions are excellent, kept to the point.

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 15, 2019

Worked very well

By Gail M., Vegreville, Alberta, Canada, Verified Reviewer

FixMeStick worked very well - my computer runs a lot faster now. I would recommend it to others. It was easy to use and gave step by step instructions. I'm glad I purchased it. I will use it monthly to keep my computer running smoothly.

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 14, 2019

Sow laptop and PC after running FixMeStick

By Francis B., Illinois, Verified Reviewer

After running FixMeStick on my laptop and 1 of my desktops I noticed they both took a long time to start up and shut down.

After the support people worked very hard to get me satisfied, they gave me the name of some software to buy (System Mechanic) that should fix my problems.

They displayed a great deal of patience making sure I understood what they were needing me to try as a fix.

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 14, 2019

Great customer service, great product

By Elaine H., Cherry Hill, NJ, Verified Reviewer

Ever since I first purchased my FixMeStick several years ago, I have been extremely pleased with its ability to rid my computer of viruses and trojans which even my antivirus programs could not always fix. Truly one of the best computer protections I've ever bought.

Recently I moved and in the process misplaced my FixMeStick. I was crushed! But Linda of customer service offered to replace my product for free, and as quickly as possible. I highly recommend this wonderful company and their terrific product, and intend on keeping mine up to date forever!

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 13, 2019

It did help

By Steve C., Charlotte Hall, MD, Verified Reviewer

My current virus protection notified me an attachment contained a FixMeStick and it removed enough of the problems that I could make progress. I did, however, still have issues and one of the downloads that I could not remove, so I downloaded Malwarebytes and it cleaned up everything on my computer. All in all the FixMeStick did help and it was worth what I paid for it.

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 12, 2019

Good

By Lottie C., Bowling Green, OH, Verified Reviewer

I am very pleased with the FixMeStick. I would have given it five stars but I have not had it long enough. The people are very courteous, and extremely knowledgeable. I will updated my review as I learn more about it.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Aug 12, 2019

Wonderful job

By Georges D., Surrey, British Columbia, Canada, Verified Reviewer

I was thinking about getting a new laptop because mine was very slow and nothing seemed to work but decided to try the FixMeStick as a last resort, and I'm glad I did!

After one application of FixMeStick, my laptop is running like the day I bought it. Thanks a lot.

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 12, 2019

Great

By Kevin K., Dyersville, IA, Verified Reviewer

Great support. I was really happy with the support I received. I would recommend this to all that I know, and those I do not know as well. Great, great, great, great, great, great, great, awesome, awesome awesome, awesome, unsurpassed, custom support. Also, very efficient and very polite with total respect.

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 9, 2019

Satisfaction guaranteed.

By William W., Liverpool, England, Verified Reviewer

I have already recommended FixMeStick to several of my friends and will do more of that. Always up to date, and is well worth the cost.

So far, four malware items have been found and removed.

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 9, 2019

My FixMeStick finally worked after factory default, thanks for the tip

By Jennifer A., North Bay, Ontario, Canada, Verified Reviewer

I tried the process of updating and factory default and my scan finally kicked in after reboot. There was malicious software. There were 4 infections and the FixMeStick cleaned it all.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Aug 9, 2019

FixMeStick

By Michael B., United Kingdom, Verified Reviewer

Used the FixMeStick for the 1st time and it found 7 viruses, so pretty happy so far. Five stars, this alone would have cost around £60 to take to a computer shop.

I would recommend anyone to purchase one for themselves, get one with a lifetime subscription.

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 9, 2019

Very pleased with how quickly they get back to you.

By Jerry B., Phoenix, AZ, Verified Reviewer

This is unheard of in these days of getting personal attention. Everything is so impersonal anymore. You feel like you're just a number. Every time I had a need, they were quick to respond. It's good to know someone cares.

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 9, 2019

One problem: FixMeStick choked my TV service (XFINITY 3 PLAY)

By Dave L., Hayward, CA, Verified Reviewer

My Desktop MAC was kinda running slow. Possibly could be because I generate huge gory gobs of data in no time. Anyway, sure was wise to start with the scan right before bed. Got it started, and then - zzz. When I woke up, here were the results: My computer did not have any malware, it was clean. The scan took over 4 hours. So, as far as the scan itself, all was well. Unfortunately, this job had one side effect: It knocked out my TV service. I have Triple Play Service with XFINITY. You get internet, phone, and TV service all in one integrated system. I LOVE my XFINITY service! The TV is choked, and so I have an alternate plan on how to fix on the cheap. Sorry, but honestly, I have to say that I am not happy with the package, and I regret the decision of that I should check it out. It's no shock, by now I am quite used to that things which sound great will often disappoint you. Sorry, that's my take.

Bottom Line: No, I would not recommend this to a friend

Company Response from FixMeStick Technologies Inc.

Aug 9, 2019

Hi Dave,

Thanks for the feedback. If you're concerned the FixMeStick has affected your other devices, please email us at support@fixmestick.com or chat with us through our website at www.fixmestick.com/contact/ and we'd be more than happy to help you get them working again!

Looking forward to hearing from you.

Best,

Claire

Posted on Aug 8, 2019

Great product!

By Desiree G., South Carolina, Verified Reviewer

I used the FixMeStick as soon as I received it. I used the FixMeStick as soon as I received it in the mail. It found malware and removed it from my computer. I have been using Avira and Malwarebyte. They never found the malware hiding in my computer. My computer is working a lot better and faster since I used the FixMeStick!

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 8, 2019

Very satisfied

By Irene C., Ontario, Canada, Verified Reviewer

I bought FixMeStick in early 2017 and found it extremely easy to use. I run it monthly and have had, on occasion, infections which it immediately takes care of. I had a problem with my laptop once and couldn't get the FixMeStick to disengage from it. I phoned the number given and instantly was through to a tech (no waiting on line). I was treated with respect and kindness as he gave me instructions on how to fix the problem. I believe it to be one of the best products that I have bought and would highly recommend it.

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 8, 2019

Nothing found

By Neill W., New Zealand, Verified Reviewer

After a scare I had on one computer with a scam attack, I found nothing on any of my computers, which is I wanted confirmed.

I can now (being careful) be confident that the attack was repulsed and continue using the computers.

Thanks.

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 7, 2019

Use with Windows 10 in S mode

By Jay T., New Port Richey, FL, Verified Reviewer

I have been a customer and user of the FixMeStick for many years. This was the first issue that I couldn't resolve on my own. Agent Shruti was friendly and went right to the issue giving detailed instructions. She followed up with answers to my subsequent questions and issues. The issue was resolved and solved and I am very happy with the results and performance of the FixMeStick.

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 5, 2019

GET THIS!

By John P., Phoenix, AZ, Verified Reviewer

What do you do with an older computer that is no longer supported by Microsoft or any Security software, yet STILL works fine...albeit a little slower from all the years of service, and all the assorted Malware, etc. it has accumulated? I did what most people would do and bought a new computer, but I just couldn't bring myself to throw away this old Gateway with Windows XP. Then one night I was flipping through channels on the TV and stopped on HSN when I saw a device for computers (old and new) that easily SCANS computer files and REMOVES all sorts of Crud and viruses from your machine. It was called FixMeStick and looked like a little Flash-Drive that just plugged into a USB port. Why not, what do I have to lose? I ordered one and the rest is HISTORY! It cleaned-up that old Gateway and it's still in use as I write this. It can be used over and over again. Get this! It is worth its weight in gold! Awesome product!

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 2, 2019

FixMeStick virus removal

By Deborah C., Conshohocken, PA, Verified Reviewer

I like the FixMeStick, it's easy to use, just plug into the side of your computer and it tells you to go take a break while it runs a scan. It can take a few hours to run, but when you're finished you know your computer is safe and virus free. I highly recommend this product.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Aug 2, 2019

Problem solved

By Jim K., Surrey, British Columbia, Canada, Verified Reviewer

I had a problem installing my System Mechanic which I deleted by mistake. I got a hold of FixMeStick and Linda was assigned to help me with my problem. In no time at all my problem was taken care of. Very satisfied.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Aug 2, 2019

First class operation

By Derek A., Red Deer, Alberta, Canada, Verified Reviewer

To Whom It May Concern;

I have had the pleasure of dealing with FixMeStick, 4 or maybe 5 times. In every instance, the customer support system has been great whether by email or telephone.

In every case, they try to understand the situation and my concerns and did whatever was possible to address and resolve the issue.

In one instance I clearly missed the deadline for the renewal refusal date and so it renewed automatically.

When I contacted them and told them I did not intend to renew they were most helpful in congenial and sent the refund and the following day. Throughout that process, everybody I dealt with this helpful, polite, courteous and friendly.

In my estimation, FixMeStick is a company with high ethics and high integrity. It is a first-class operation.

I have recommended them to others and will continue to do so in the future.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Aug 1, 2019

It works

By Nancy S., Pittsboro, IN, Verified Reviewer

After running the FixMeStick I didn't think it had worked. I got several messages that it was unable to clean my computer but after re-starting the computer it works like it did when it was new. I was very frustrated trying to get it to work or I would have given it 5 stars. Keeping my fingers crossed that it continues to work.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jul 31, 2019

Support service

By Fran J., Brandywine, MD, Verified Reviewer

The product is good, but the support service is poor. All they do is refer you back to the links and FAQ. I did those and now need more personalized help and it looks like I won't get it.

Bottom Line: No, I would not recommend this to a friend

Company Response from FixMeStick Technologies Inc.

Aug 1, 2019

Hi Fran,

I'm sorry about your experience with our support team. We try our best to tailor our support to your specific needs and through email it's most efficient to give you steps to try each time. If you're still having trouble getting your FixMeStick started, please contact us via chat through our website at https://www.fixmestick.com/contact -> 'chat'. We are online and available to help you between 10am-6pm EST. We want to help you get your FixMeStick started!

Looking forward to hearing from you.

Best,

Claire

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