FixMeStick Reviews

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FixMeStick

Overall Rating

4.3

697 Customer Reviews

Summary

FixMeStick is a plug-and-play USB device that is intended to remove viruses from your computer and optimize it for speed. See How customers are reviewing this product.

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Customer Reviews

4.3 Stars out of 697 Reviews
5 Star:70% 4 Star:11% 3 Star:3% 2 Star:4% 1 Star:10%
84% Recommend This Product
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Posted on Feb 6, 2020

FixMeStick

By Christopher H., Beaverton, OR, Verified Reviewer

I have done two full scans with this device, finding nothing both times. Updates work smoothly but the scans seem to take too long! Also ordered StartMeStick! It offers an alternative way to boot a failing computer!

I guess that's a good thing!?

Bottom Line: Yes, I would recommend this to a friend

Posted on Feb 4, 2020

Getting Sticks to run

By James K., Toronto, Ontario, Canada, Verified Reviewer

I spoke with two agents and they assisted me in solving the problems I was having getting the two Stick devices to run. Some of my protection programs were interrupting the installations and operation of the Sticks. This was done through the CHAT process offered by FixMeStick. I recommend these products and the people they have to help you through problems.

Bottom Line: Yes, I would recommend this to a friend

Posted on Feb 1, 2020

FixMeStick user

By Eric B., Iowa, Verified Reviewer

I have been using this product before the Windows 7 upgrade stopped being updated and I'm very pleased with the results of this product. My question is, is there a limit to how many times I use it per month?

Bottom Line: Yes, I would recommend this to a friend

Company Response from FixMeStick Technologies Inc.

Feb 3, 2020

Hi Eric,

I'm happy to hear you're pleased with your FixMeStick. After looking up your subscription, you are able to use your FixMeStick on up to 3 different computers each month. This resets every month.

Hope this helps! If you have any other questions about the product, don't hesitate to email us at support@fixmestick.com

Best,

Claire

Posted on Feb 1, 2020

Exceptionally helpful

By Carole G., Pennsylvania, Verified Reviewer

I emailed this company with a problem and request. They were extremely pleasant and helpful, they were kind and professional while addressing my request. They will go out of their way for you.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 30, 2020

FixMeStick

By Robert H., Wooster, OH, Verified Reviewer

The stick still will not load. I have to go to F12 to get it to run. Then it will load and run. I don't know what happened to it because it worked fine on January 9th. If I use F12 it will run.

Bottom Line: Yes, I would recommend this to a friend

Company Response from FixMeStick Technologies Inc.

Feb 3, 2020

Hi Robert,

Sorry to hear you're having trouble with the FixMeStick. Email us at support@fixmestick.com and we'll happily troubleshoot with you to get it started!

Best,

Claire

Posted on Jan 28, 2020

Great help from Talia

By Jerry S., Belleville, NJ, Verified Reviewer

Talia was a great help and a keeper. Was having a problem when I wanted to add my third computer to my lifetime membership. Great, great, great is all I need to say.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 24, 2020

After paying for and trying to instal a special computer utility program (System Mechanic), I thought I was in real trouble until...

By Mike F., Toronto, Canada, Verified Reviewer

...my (Montreal-developed) FixMeStick came to the rescue. Not only did I get my operating system back but I also got a refund on my purchase.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 23, 2020

Best support and product.

By Maralyn J., Toronto, Canada, Verified Reviewer

I needed to review information re the FixMeStick renewal. The support team were (and are) very helpful and prompt with their replies. I bought my first FixMeStick back in 2018 and I'm very happy with this product!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 23, 2020

Very satisfied

By Leonard D., Brentwood Bay, British Columbia, Canada, Verified Reviewer

I saw the intro about FixMeStick on Dragon's Den and bought it right away. I have used FixMeStick since 2016 and am very satisfied with it. I am renewing for 2020, I have been satisfied with the support I have received.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 22, 2020

Fantastic

By Lois H., Abbotsford, British Columbia, Canada, Verified Reviewer

I use the FixMeStick every month. When the new year came my computer would not accept it. After contacting the company, they gave me help and all is good again. They are excellent in dealing with frustrated people. I highly recommend their help, and their product.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jan 20, 2020

Once I got the stick installed, it stalled and just circled around and around, until I hit an icon (and I don't know which one) and it started to work as a new browser

By Christa F., Claresholm, Alberta, Canada, Verified Reviewer

From what I can understand now, once the stick is installed, IT STAYS IN MY COMPUTER.

Now I have a new "browser." I had to re-start FB and SKYPE...my saved bookmarks have not transcribed over.

I think this is a great DEVICE, one must realize that it is a new browser so just be aware.

I am truly grateful because it has probably saved my old computer. JUST realize that you are starting on a new canvas...you have to re-create your old bookmarks.

I am brand new and so as I use it more, more will come to light.

THANK YOU FixMeStick!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 20, 2020

Very pleased

By Patricia N., Lancaster, OH, Verified Reviewer

I am very pleased with my lifetime FixMeStick, it has helped me multiple times with removing viruses. I lost my FixMeStick and wrote to customer service and got an immediate response and they are sending me another one free of charge. You cannot beat their customer service or protecting your computer.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 20, 2020

Works great

By Mark L., British Columbia, Canada, Verified Reviewer

I got the FixMeStick home and used it on 3 computers. It worked as claimed, no problems at all, and cleaned up some malware.

I will be using this device from time to time and see if anything has been missed by my Virus Checker and Spyware remover.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 18, 2020

My experience with FixMeStick chat.

By Daniel C., Oklahoma, Verified Reviewer

My chat with FixMeStick was a great experience. The chat person answered all my questions satisfyingly. I was very satisfied. The chatter was very punctual and courteous. I would recommend this to anyone that needs help with FixMeStick.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jan 16, 2020

Very happy with FixMeStick

By Kathleen A., New York, Verified Reviewer

I ordered this from HSN and have not been disappointed. It is very easy to use and should anything be found, it gets rid of it. The best part of all is it can be used on more than one computer AND you only need to pay one purchase price and you can continue to use it for years! Works easily and quickly. Give it a try!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 16, 2020

FixMeStick

By Evelyn B., Clive , Verified Reviewer

FixMeStick that we purchased has gotten my husband and myself out of a few jams. I highly recommend this product. It is easy to use and really works well. So worth the money we spent on it.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jan 15, 2020

Money well spent.

By John G., Manchester, England, United Kingdom, Verified Reviewer

I would recommend FixMeStick to anyone with a computer - it gets rid of unwanted Malware that gets past your normal security, and keeps your computer clean from viruses. Use it once a month.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jan 15, 2020

Great support

By Merv C., Saskatchewan, Canada, Verified Reviewer

Great service. Easy to deal with. Flexible. Went out of their way to help with my concern...great customer care, would rate 10 plus. The only problem is that the review MUST contain 180 or more characters...

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jan 13, 2020

FixMeStick is a great product!

By Tina T., Texas, Verified Reviewer

Had the FixMeStick for several years and it covers 3 computers, purchased from HSN. Has worked great! No issues until yesterday. Could not get the scan to run. I chatted with FixMeStick. After trying a few different things, we finally did a factory upgrade and an update. This solved the problem! I thought I was going to have to buy another FixMeStick. The great thing is chat support stayed on the chat throughout the process while working through the problem. They wanted to make sure it was working properly or they had done everything they could to get it working again. Great customer service! I would highly recommend FixMeStick!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jan 11, 2020

PERFECT CUSTOMER SERVICE

By Penny M., Arnprior, Ontario, Canada, Verified Reviewer

My Customer Support person was Cairo. She is one fantastic person. She is quick at answering your questions and solving your problems. She should be Employee of the Year, as far as I am concerned.

My story goes like this. I ordered my FixMeStick on December 13, 2019 at 9:44 pm. I contacted Support on December 27, 2019 as I hadn't received my FixMeStick yet.

I received a prompt reply from Cairo the next day advising that because of the holiday season, they were experiencing delays in shipping, which I totally understood.

I waited a few more days until December 30, 2019 and wrote back to Cairo that I still had not received it. I received an email back asking me to wait until January 3, 2020 to see if I had received it and, if not, to email Cairo back and let her know.

I emailed Cairo back on January 6, 2020 to let her know that I had not received my FixMeStick yet. The same day, Cairo replied that if I could send her my address again to verify it, she would send me out a replacement. I did that and on the same day, Cairo replied back to me that another FixMeStick had been mailed out to me.

So, within the space of around 23 days, I had a replacement package being sent out to me. How fantastic of a timeline is that? Other companies you would be waiting months and arguing with them that you didn't receive the product.

So, thank you Cairo for your quick and courteous service and FixMeStick for hiring the best employees possible. Fantastic job all around.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 11, 2020

Good service

By Alma G., Edmonton, Alberta, Canada, Verified Reviewer

Thank you for the good service I have received from FixMeStick. I have used this service for two or three years now and it is very helpful. I just recently received the StartMeStick and thought it was the same as the FixMeStick so I canceled my subscription. I re-instated my subscription because I realized that the two sticks were for two different functions. I am not sure if the subscription for the StartMeStick is still valid or not, I hope it is.

Technology is not my strong point, as I am a senior and sometimes there gets to be too much technology to work with.

Your service has been great so far and I hope to continue to get the same kind of service that I have had in the past.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jan 11, 2020

FixMeStick

By Madeleine L., British Columbia, Canada, Verified Reviewer

I purchased FixMeStick from the Canadian Shopping Channel where I was first introduced to it. TSC had what they called a Showstopper and they were offering the "good for three computers for their lifetime".

I'm a senior and not very good with the ins and outs of keeping my information safe. FixMeStick has served me well. I've never had an issue with the pirating of my personal information.

Not being very adept at solving computer issues, I rely on the FMS to remove issues, clean files and keep me up to date on other matters.

Operating the FMS is plug and go. It will take care of issues without my supervision. Anyone can do it.

The personnel is courteous and oh, so very helpful.

I have will continue to recommend or insist that my friends invest in this product, it is beyond "well worth it". I also recommend that you purchase it from the Shopping Channel...another fine company that provides outstanding service.

The FixMeStick will provide you with peace of mind, safeguard your information. It's easy to use and the only cost is the initial purchase. Customer service is outstanding and immediate.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jan 7, 2020

Nothing betta'

By Kenneth W., Oologah, OK, Verified Reviewer

I would recommend FixMeStick to anyone. I had a malware attack recently, plugged in my stick and zap, localized and gone. Their support staff is excellent. I am going to order a new gold stick since it is almost time to reorder.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 3, 2020

An excellent and essential product!

By Gregory F., Massachusetts, Verified Reviewer

I've been a FixMeStick subscriber for a few years now, and I highly recommend this product for anyone who uses a computer. Just an hour or two, maybe once a week, and it removes everything that can slow down your computer or put it in jeopardy from spyware, viruses, and hackers!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Dec 29, 2019

CUSTOMERV SERVICE

By James O., Toronto, Ontario, Canada, Verified Reviewer

I have had one experience with FixMeStick customer service and it was excellent. When I typed in my query in the "Chat" box I got a reply almost instantly! My problem was solved almost as quickly.

Very good. Thanks.

Bottom Line: Yes, I would recommend this to a friend

Posted on Dec 28, 2019

Love FixMeStick

By Ron B., Toronto, Ontario, Canada, Verified Reviewer

I purchased FixMeStick about 3 years ago and have been using it once a month on average. Got a shock the first run through as it took about 24 hours to scan my laptop. Further runs on FixMeStick have taken in the vicinity of 1 hour.

I've only contacted support once and had an email conversation and the resolution to my concern very quickly dealt with more than meeting my expectations.

Bottom Line: Yes, I would recommend this to a friend

Posted on Dec 27, 2019

Great product - great price

By Judith R., Farmington Hills, MI, Verified Reviewer

I have been using my FixMeStick for a few years now and love it!

It has cleared up more than a few PC messes for me. Its price is very reasonable and updates are free. I now look forward to using my StartMeStick. You can save yourself a few computer headaches by purchasing FixMeStick and StartMeStick.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted
Showing 28-54 of 697

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