FixMeStick Reviews

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FixMeStick

Overall Rating

4.3

697 Customer Reviews

Summary

FixMeStick is a plug-and-play USB device that is intended to remove viruses from your computer and optimize it for speed. See How customers are reviewing this product.

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Customer Reviews

4.3 Stars out of 697 Reviews
5 Star:70% 4 Star:11% 3 Star:3% 2 Star:4% 1 Star:10%
84% Recommend This Product
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Posted on May 30, 2019

Impressed

By Pam G., Sherwood Park, Alberta, Canada, Verified Reviewer

I used my FixMeStick for the first time a couple of days ago. It took a little time for it to run through all of my programs, but in the end, it was very successful at finding and eliminating 8 infections on my computer. I was very impressed with the thoroughness of the job and I was delighted with the results. I will definitely run the FixMeStick through my computer once a month. Thank you for a very worthwhile product!

Bottom Line: Yes, I would recommend this to a friend

Posted on May 30, 2019

Great product!

By Sheila I., Calgary, Alberta, Canada, Verified Reviewer

After being a little nervous of using FixMeStick, I researched the item and found only great reviews and that it was backed by Dragon’s Den! Good enough for me if they all wanted in. Put the stick in, registered, and voila! It ran the scan! Luckily my desktop computer was bug-free and this confirmed it.

Glad to have it and will run a scan from it each and every month. Thank you!

Bottom Line: Yes, I would recommend this to a friend

Posted on May 27, 2019

Love the FixMeStick

By Kathie D., Oregon, Verified Reviewer

We have had the stick for a few years now, it is wonderful. When our PC starts to run sluggishly, or those notes pop up that say you have a virus, we just insert the stick. It does all the work. Even lets you know the name of the virus, how they dealt with the issue. Once I had to call for support, they listened to my issue, helped me fix the issue. When the call ended, I felt the person listened. I recommend the stick to family and friends, anyone who has trouble with a virus and those pesky popups.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 25, 2019

Great product and service

By Carolyn F., Bradenton, FL, Verified Reviewer

From the time I purchased this product over a year ago, I feel that it has really stood up to its reviews. The customer service has been excellent and really fast and professional. Glad I bought this product.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 24, 2019

Fairly easy to use for a senior citizen who's not tech savvy.

By Beverly P., Corpus Christi, TX, Verified Reviewer

I was recently hacked by a bogus tech service. They invaded my computer in that they loaded it with all kinds of "spyware, malware" along with the supposed antivirus and other preventative programs.

The good stuff turned out to be mostly cheap and inefficient, the bad was really bad. Worst of all, they had actual control whenever they serviced. Turned out they attempted identity theft. Long story short, I disconnected from the internet, removed all programs that I thought were from them. Went to the store, got the FixMeStick, followed all the instructions, was offered top of the line McAffee for next to nothing. The FixMeStick went first - it took quite a while. Then came the McAfee Total Protection. I can't believe the difference. My computer is running faster, no freeze ups, great. I intend to run the FixMeStick on a weekly basis. First time I have ever felt that I am able to handle this aspect of having a computer. "I've never done my own service before." Best money ever spent!

Bottom Line: Yes, I would recommend this to a friend

Posted on May 22, 2019

Removed several files, computer still has problems

By Jan N., Florida, Verified Reviewer

Ran 3 hours and found 2 files malicious. Removed files and ran again. No files 2nd time. Computer still locks up with Google Chrome fatal error message. Norton virus continues to block attacks on the computer but malicious software still seems to be hindering computer operation. Must be further malicious software causing google chrome to lock up. I am sure a scam, I get the message to call Google Chrome help desk. Three-finger restart, the computer and virus attacks continue. I will continue to search for a fix. I am considering reformatting computer and starting over. Neutral on recommending use by a friend as it did work as advertised and removed 2 files but the computer still has problems. Google Chrome locked up again writing this review.

Bottom Line: No, I would not recommend this to a friend

Company Response from FixMeStick Technologies Inc.

May 23, 2019

Hi Jan,

Sorry to hear about your continued computer problems. The FixMeStick did find and remove viruses that were installed on your computer, however sometimes when the virus is attached to your web browser (i.e. not installed on your computer) it won't go away until you reset your browser.

Please send us an email at support@fixmestick.com, we'll be more than happy to do all that for you and make sure your computer is running properly!

Looking forward to hearing from you.

Best,

Claire

Helpful Review? 1 Person Has Voted

Posted on May 20, 2019

Good support and a good product

By Robert B., British Columbia, Canada, Verified Reviewer

I've been using FixMeStick now for approximately two years. I found it to be an excellent product and also, I found their support team to be quite exceptional both in terms of their attitude and also their quick response to any concerns that I might have had.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 20, 2019

FixMeStick Support should listen more to their users

By Lilia S., Ontario, Canada, Verified Reviewer

Hello,

I used FixMeStick for the first time recently as I had a number of issues and I suspected I had some viruses and some type of malware the was hijacking my Google searches and automatically re-directing them to "Bing" - this was VERY ANNOYING.

I run the FixMeStick and the report was that all viruses and malware were fixed. Great! But, when I started my laptop again, the problem with "Bing" hijacking still persisted.

So, I tried to fix it manually by setting "Google" as the default browser in all settings with no success. I searched the web and there were many others having the same problem and the only thing everyone said that it helped was to use an SW called "Malwarebytes". Its a FREE application that actually did the job and I am back to normal now.

I reported this to FixMeStick customer support and recommend to look into upgrading FixMeStick to do what "Malwarebytes" did for me and I got back a generic answer saying that I need to look into settings and can be easily fixed. What?!

This was a VERY BAD answer! I am not a "dummy," I know how to adjust settings for my browser! Your support should "listen" more to what users are saying - I pointed that if the FixMeStick cannot do what other applications do, you guys will lose your reputation and you know what this means - no sales.

BTW, I am in Marketing with a background in high-tech and trying to help - your product idea is great (that's why I bought it) but you need to execute it better. Support is everything for your success.

Bottom Line: No, I would not recommend this to a friend

Company Response from FixMeStick Technologies Inc.

May 23, 2019

Hi Lilia,

Thank you for reaching out to us. We appreciate this kind of feedback greatly. I looked into your correspondence with our agent and will pass this along to her and the rest of our support team. It is possible that the FixMeStick missed it and we normally will resolve those issues for you through a remote connection. While in your case this was likely malware, it is possible that the settings are changed due to malware (that the FixMeStick removes) and simply setting them back is a correct step to resolve the problem fully.

Thanks again for your comment and please do not hesitate to reach out to our support team should you have any more questions or concerns.

Best,

Claire

Helpful Review? 1 Person Has Voted

Posted on May 17, 2019

Fairly happy so far

By Robert M., Sidney, British Columbia, Canada, Verified Reviewer

It took 11 days to receive FixMeStick after order. I had trouble running it on my PC. Got help and eventually was able to run it as a custom scan. There were no viruses found on my PC.

It worked right away on my laptop, finding 1 virus and removing it.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 16, 2019

Seems to have worked.

By Derek W., Dumfries, Scotland, Verified Reviewer

I bought the stick after using Norton Security Free, to try to get rid of a ransom e-mailer. The stick was suggested by Norton. I followed instructions and let the scanner run, being advised to take a break because it might take some time. When I came back a few hours later I was informed that malicious files were in my PC's system and advised to quarantine. I let the stick do its job and I haven't had any more e-mails from said ransomer. What can I say, job done and thanks. Not a lot of money well spent.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 16, 2019

Not too pleased

By Wayne H., Craven, Saskatchewan, Canada, Verified Reviewer

I ran the stick. It told me I had infections in my computer, so I let it do its thing. After it was done I haven't noticed any changes in my computer. So I guess the serious infections it said I had weren't so serious.

Bottom Line: No, I would not recommend this to a friend

Company Response from FixMeStick Technologies Inc.

May 17, 2019

Hi Wayne,

Thanks for reaching out. If you're not noticing any improvement in your computer's functionality, even after FixMeStick removed threats, the issues might not be virus related! Send an email to our support team at support@fixmestick.com and we'd be happy to take a look for you and recommend the best solution for you.

Looking forward to hearing from you.

Best,

Claire

Helpful Review? 1 Person Has Voted

Posted on May 15, 2019

Awesome product

By Nicholas L., Corpus Christi, TX, Verified Reviewer

It works great if you follow the instructions that come with it, very easy to do. I would recommend buying one if you have a computer virus over going somewhere and paying a lot of money to get it removed.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 15, 2019

Easy to use FixMeStick. Scan time reasonably shorter than indicated.

By Florence O., Hamilton, Ontario, Canada, Verified Reviewer

I was nervous about running into problems using the FixMeStick, due to some reviews I had previously read. I was amazed at how easy it was to just plug the device into the USB port and that was it! No hiccups; easy step by step on-screen instructions. No IT experience needed.

Overall I was very impressed with everything.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 14, 2019

The deep scanner...

By T. B., Quebec, Canada, Verified Reviewer

This the best scanner ever, I have never had a problem with the FixMeStick scan. I trust it completely to find and kill any unwanted viruses and everything else that can sneak in and cause serious problems or damage. It works great and is very thorough. It updates and upgrades before it scans so it always scans for the latest threats.

The customer service is amazing if you have to contact them.

I highly recommend this product.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 14, 2019

FixMeStick

By Nina M., London, Ontario, Canada, Verified Reviewer

It works great! I really enjoy the control I have and how it eliminates errors and protects my PC.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on May 14, 2019

Just the right fix

By John D., Oakham, United Kingdom, Verified Reviewer

As a silver surfer, the FixMeStick is the answer to the ever-increasing problem of keeping safe and secure.

The order came speedily. The instructions were easy to follow. And the first run was carried out expediently. Coupled with System Mechanic all the basics are covered for a safe and secure PC. Thank you to the team.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 13, 2019

Excellent

By Mike C., Ontario, Canada, Verified Reviewer

FixMeStick was recommended to me by a friend. Finally bought it and ran a scan. The good news is the scan found no issues with my computer, but at least now I have the peace of mind to know.

Easy to set up and even easier to use!

Bottom Line: Yes, I would recommend this to a friend

Posted on May 13, 2019

It worked

By Charlamagne F., Atlanta, GA, Verified Reviewer

I have an HP Chromebook that my kids use and they use it to play various games like Roblox. And my son was trying to get free Robux created onto some Robux hacking sites and long story short I ended up with a million pop-ups, couldn't even open the browser, the websites and the pop-ups were in Russian or some language like the sort. And every time I try to go into task manager and close out these applications and maybe even uninstall them, they would just keep popping up and I just closed the computer and it stayed closed for a couple of months. Then I went on Amazon and saw the review for this and thought let me give this a shot. And so it was hard to even get the file manager open to even click on the FixMeStick application, but after I did it, I probably had to restart my computer two times but then I got into it and it did its magic. It took around three hours to do a full scan and now the computer runs like it did before any of this happened. My kids are playing right now on it, thank you so much.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 13, 2019

FixMeStick

By John B., New Jersey, Verified Reviewer

I love this little computer cleaner, it really works and gave one of my older computers a big boost, now it starts right up after the FixMeStick cleans it out. Thanks for not being fake.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 13, 2019

Great

By Steve H., Ontario, Canada, Verified Reviewer

I used my FixMeStick after my renewal and found my computer had a few viruses. This item removed the viruses as stated on the product and found my computer was running faster (meaning running like the day I purchased my computer 10 years ago).

Bottom Line: Yes, I would recommend this to a friend

Posted on May 11, 2019

Significant improvement on how my computer runs

By Mary M., Ontario, Canada, Verified Reviewer

My computer was very slow before I ran the FixMeStick. I would have to wait a long time to get my emails. The computer would freeze. I would click on my browser and would have to keep clicking on it to get to the search screen. All in all, I was not happy with how the computer was working, but now all of the above have resolved so that I do notice a significant improvement in how the computer runs - much more smoothly and efficiently.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 9, 2019

Stick became unusable

By John B., Toronto, Ontario, Canada, Verified Reviewer

Worked great on three computers, as advertised it wiped out most if not all verified infections on each device. However, on the last device, it pulled a nasty and copied everything to the hard drive from the stick and rendered the stick unusable and not detected when plugged in. Also the files that the computer copied to itself were useless, the EXE file wouldn’t do anything either, so whatever happened the copy that was made without my input was corrupt and the USB stick nonfunctional. I wish there was a way to protect the USB stick from being tampered with by the system or whatever attacked it.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on May 8, 2019

First computer gets better

By Mikhail L., Bushkill, PA, Verified Reviewer

I ran FixMeStik on the first of my 3 computers. While I got information that the computer was clean, it seems that the computer starts working better and faster after this procedure. To be sure, I will run FixMeStik on the other 2 computers.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on May 8, 2019

FixMeStick works!

By Anthony T., Kapolei, HI, Verified Reviewer

I like using FixMeStick, it turns out to be very awesome and took me a while. But it turned out to work very well for my computer and fixed things. And thank you again FixMeStick for your service.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 8, 2019

Great idea and good product

By Fernando B., Laval, Quebec, Canada, Verified Reviewer

I have used it on my laptop and on my Acer One notebook. My laptop is running faster but my Acer is still sluggish. I tried running FixMeStick a couple of times but still the same results. My Acer HA Windows 7 and laptop has Windows 10. It would be nice if FixMeStick (even if unable to fix the problem) would be able to show me where the problem lies.

Other than that, it's working well on my laptop. I would recommend this product.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 6, 2019

Helped clean up computer

By Stuart D., Maple Ridge, British Columbia, Canada, Verified Reviewer

I was a little skeptical, but decided to try FixMeStick as it was developed by a Canadian company. It found additional malware/issues on two of my computers that my other A/V programs did not. I will continue using it. Thank you!

Bottom Line: Yes, I would recommend this to a friend

Posted on May 6, 2019

Switch FixMeStick from PC format to Mac format

By Mehboob H., Ontario, Canada, Verified Reviewer

The response to my online inquiry was super prompt and the format change was instantaneous.

The FixMeStick scan of my Mac identified malware and removed these as well.

I have been using FIxMeStick for several years and would highly recommend it to protect your data.

Bottom Line: Yes, I would recommend this to a friend

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