Effy Jewelry Reviews

I too am experiencing a few challenges getting an Effy ring purchased in 2014 repaired. Micro-pave style, first tiny diamond lost 2016, repaired at that time under extended warranty. Have now lost another. Pursuant to my conversation with CS at Hudson's Bay in Canada, am told that Effy CS is on vacation; re-opens the 8th of July.

Phone number to call is (212) 944-0020.

Hope this info is helpful!

Bottom Line: No, I would not recommend this to a friend

I bought a ring on a cruise, I thought it was beautiful. After two months I had lost a couple of stones, it was so disappointing, and after two years it has broken on the band, has a split. I had shown all my friends and told them how great Effy was when I first got the ring. I’m sorry but now I’m going to tell them never buy Effy, it’s way overrated and priced for the poor quality! I’m very upset and don’t know what to do with it as there aren’t any dealers in my area.

Bottom Line: No, I would not recommend this to a friend

I bought an Effy diamond ring on a cruise (cost as much as the cruise). I have worn it less than one month and two of the side diamonds fell out. I am extremely disappointed, I honestly will never by another piece of Effy Jewelry!

I tried to contact customer service by phone and the website and neither are working.

Bottom Line: No, I would not recommend this to a friend

I got an Effy ring for Christmas that was purchased at Macy’s. Less than two months later, one of the diamonds fell out. I brought it back to Macy’s. They sent it to the manufacturing who had it for over two months! I just got it back two weeks ago and now, one of the big stones has fallen out. Macy’s will not refund. So boo to Effy and double boo for Macy’s who obviously doesn’t stand by their products. Piece of garbage, do not buy.

Bottom Line: No, I would not recommend this to a friend

We went into the Effy store in the Bahamas and bought $9,000 worth of three pieces of jewelry. My bracelet keeps coming unlatched and falling off of my arm so I’m afraid to even wear it.

I also have a ring that is missing stones. I honestly thought Effy was a great name in jewelry but I will never buy it again.

They also didn’t tell us the credit card is only good at the store in the Bahamas if we did want to buy more.

Bottom Line: No, I would not recommend this to a friend

I purchased a beautiful pair of gold and diamond earrings while on a cruise a couple of weeks ago. On the back of the receipt, it specifically states that should I find an identical product either in another Effy store or on their website for a lesser price, the difference would be refunded. Well, then I was told that they could issue a store credit, no refund. When I insisted, I was then told to send them details of the cruise, folio number, booking number, etc. and they would forward it to the cruise line, and then I would have to deal with their customer relations. The cruise line doesn’t agree since I paid Effy with my credit card and I totally agree with that. Apparently, Effy doesn’t care to stand behind their policies.

Bottom Line: No, I would not recommend this to a friend

I posted a hostile review before I made contact with Effy. Andrea from Effy customer relations is working with me directly to resolve my concern. It is only fair and reasonable that I remove the disparaging comments and give Effy a fair shake.

Bottom Line: Yes, I would recommend this to a friend

About two weeks before going on a cruise this January my wedding set of 32 years had cracked. There was just nothing out there that I liked to replace it. We were on a cruise and Effy had an event, so I figured what the heck, might as well see what they got.

First of all, my salesman was amazing, his wife also works there and she was as amazing as well. They both spent over an hour with me going through different rings with their honest opinions, they weren't pushy or purposely tried to sell me the highest they could. I'm completely happy with our purchase, it's absolutely beautiful and they have an amazing warranty!

I would recommend 100%. I wish I could post a picture of it!

Bottom Line: Yes, I would recommend this to a friend

I had been watching a piece of jewelry go on sale and go on sale and go on sale until it went to close out. My mother bought it for me for my 45th birthday, it is very special to me, it has an amethyst that is pink and diamonds running all over the amethyst like loops. It reminds me of my sister every time I look at my hand. Her birthstone is Amethyst, I am an April baby so mine is diamonds. I am very happy with the ring, but We still paid a lot. $1200.00. Now I know to take a to a friend who owns her own jewelry shop to have it checked before the warranty runs out. Thank you.

Bottom Line: No, I would not recommend this to a friend

I began buying Effy Jewelry while cruising approximately 6 years ago! My first piece was bought on a cruise ship. I fell in love with it then and continue to be very proud to wear that ring. On my next cruise, I found the matching bracelet at port and purchased it as well. Now every time we cruise I search the ship for Effy Jewelry or the ports for an Effy store. I would not consider buying Jewelry from a retailer that I am not familiar with, and am very comfortable with dealing with Effy. I just returned from a cruise on the Oasis yesterday with my 3 new pieces of jewelry from Effy. Admittedly, I am not sure about the quality of the diamonds in my new diamond ring, and I could worry about it, and question its quality, but it is gorgeous, and I love it, so I have chosen not to worry about its quality. I have also chosen to trust that I paid a fair price for it. If I didn’t, then it is my fault for not doing my research first.

I like the look of the pieces that resemble John Hardy, but at much more affordable prices.

I was disappointed that there was no Effy on Royal Caribbean’s Oasis. I was told they lost the contact.

Bottom Line: Yes, I would recommend this to a friend

I never heard of Effy before I took a Carnival cruise. I bought a tanzanite diamond ring. I like it and will only wear it on special occasions. I don't know that much about the Effy company but will do further research on its reputation.

Bottom Line: Yes, I would recommend this to a friend

My husband and I were repeatedly told by Royal Caribbean that the Effy Jewelry was high quality and guaranteed jewelry, so we trusted them when we purchased my mixed stone (Ruby, pink sapphire, and diamonds) "14-karat rose gold" flower ring. We bought it on the last day of our trip so I didn’t wear it until the right occasion when we got home. I just took it out to wear it a week ago and as the night went on my friends noticed I had black all over my fingers where my ring had rubbed. I was HUMILIATED! I was just showing off my ring earlier in the evening and now it was turning my fingers black!

Of course, as luck would have it, I was just outside the return window and now I’m stuck with a $3,000 purchase that is nothing more than costume jewelry. Please don’t buy from this company or any other jewelry company recommended by Royal Caribbean. I don’t even have the heart to tell my husband because he’d be so upset that he spent $3,000 on a piece of junk I’d never wear again. I wish this forum allowed pictures so I could post.

Bottom Line: No, I would not recommend this to a friend

I purchased a beautiful Effy ring on my Royal Caribbean cruise last year.

I paid more than the cruise for the ring. Now it seems I see a replica of the ring everywhere in CZ.

I contacted Effy to see what my options are. I was told I had to buy up DOUBLE by cost. $7400.00 is OUT OF THE QUESTION.

I even went to local jewelry stores and they weren't even interested in it.

I own 3 other Effy pieces and have never seen them elsewhere.

Very disappointed.

Bottom Line: No, I would not recommend this to a friend

I love love love Effy's designs but why on earth do they use I1 and I2 junk diamonds?

You can see the inclusions of I diamonds with your eyes. Unacceptable for such expensive items.

Bottom Line: No, I would not recommend this to a friend

While I was in Cozumel on a cruise, I had a diamond replaced on my wedding ring with a one of a pair of half carat diamond earrings they had that I loved and made another ring with the other diamond stud earring. I loved them. However, not even three weeks later the diamond they put in my wedding ring fell out. Unfortunately, I can’t find the diamond so half carat diamond is lost forever because of the cheap basket they used to hold the diamond on the ring. I took the other ring to another jeweler who put the other diamond in a better basket not a cheap basket to hold the diamond. I don’t recommend using Effy for switching diamonds out on rings. I am heartbroken. I will never do business with Effy again, they were once my favorite place to go.

Bottom Line: No, I would not recommend this to a friend

Just returned from a Caribbean cruise, on which I purchased the large Panther head ring. The quality of the ring, the show of the ring, and the service received at the Effy shop was and is amazing.

I love it and feel I paid a fantastic price for a fantastic piece as was reduced - only wish I had bought the matching necklace too.

Bottom Line: Yes, I would recommend this to a friend

I recently purchased a yellow diamond necklace and earrings while aboard the Sea Princess on its 2018 world cruise. I was assured that I was being given a 40% discount off of the listed price of the pieces. However, on getting a valuation (which was advised by the store person), I find that the new valuations are much less than the actual price I paid for them. Not happy about this and this will be the first and last time I purchase any jewelry from Effy.

Bottom Line: No, I would not recommend this to a friend

I bought a ruby ring at a going out of business sale at a department store. I was assured that the ruby was genuine, and it was grouped away from the display of fake rubies. When I got my paperwork from the company, my ruby was described as a "lead/glass filled ruby."

I was lied to by both the salesperson and by Effy Jewelry. Unfortunately, because it was sold, no exchange or refund, they are not standing by their jewelry and have not replied to my emails when I sent them to complain. Since I trusted the store that I had shopped at for decades, I never dreamt this could happen. This is a misrepresentation and is illegal. I don't know of any recourse at this point except for a class action lawsuit, and I am hoping that with all the complaints this will happen.

Bottom Line: No, I would not recommend this to a friend

I purchased a blue diamond flip top ring a few years ago in the Bahamas. I wore it a few times and a diamond fell out of the top flip portion. I was lucky enough to find the diamond and had it reset. I received the ring back, and a short while later a diamond fell out of the side. I really like the ring, but the setting doesn't seem to hold the stones. I don't really wear it that often and am not rough on it. So disappointed because I love the designs, but I will not buy any other pieces from Effy.

Bottom Line: No, I would not recommend this to a friend

I have a beautiful Effy watch - the Columbus circle diamond. But the stingray leather band has broken.

So I contacted Effy Watch to buy a new band and they just simply said no, we don’t sell bands anymore. And they did not even try any solution. So now I have a $3500 watch without the accessory band. This is not the way a big company should work with their customers.

Bottom Line: No, I would not recommend this to a friend

I purchased a multi-stone ring I had admired from Macy’s last December, and was very dismayed to find that one of the side stones fell out. I called Effy and was delighted to hear from their customer service rep, Rosita, that Effy would replace the stone free of charge...Kudos to Effy for standing behind their product.

Bottom Line: Yes, I would recommend this to a friend

I bought an Effy Panther ring and an Effy Panther pendant about a year ago and am extremely pleased with both. They both look dynamic in sunlight or bright light and have been admired by friends in the jewelry trade. Beautiful jewelry.

Bottom Line: Yes, I would recommend this to a friend

I purchased a beautiful cross pendant in the Baker Building, Bay St. Nassau, Bahamas last Christmas and came home to find that the "great price" "best possible price, bottom line" was thousands more than the same piece in the US. I took my cross and receipt to a local jeweler who I trust and have purchased from for years only to feel like a fool. She had the same Effy piece for significantly less. I have several pieces from Effy that I’ve purchased over the years and have always been happy, until now. I will never ever buy from them again, and I’ll make sure to tell everyone around me on my cruise this season too. I am embarrassed that I was taken advantage of.

Bottom Line: No, I would not recommend this to a friend

On November 4, 2018 on the Ruby Princess, I purchased a diamond bracelet at Effy. The clasp would not stay fastened and I took it back to the manager. He fooled with it and put it back on my wrist. It remained on my wrist for the rest of the cruise. I discovered it missing when I arrived at my car in Honolulu. I reported it missing to the Sheriff's deputy in Honolulu as well as lost and found. When I called Effy, they offered to sell me a replacement at a good price. I do not consider this a good enough response to my loss due to a faulty clasp.

Bottom Line: No, I would not recommend this to a friend

My husband purchased me a necklace and earring set at Amber Cove in the Caribbean. I have worn the jewelry twice in the last year. The magnet fell out from the necklace and cannot be replaced. £1,000 was what he paid. Please do not buy this brand.

Bottom Line: No, I would not recommend this to a friend

I recently purchased an emerald ring branded Effy. This is absolutely the worst emerald I have ever seen! It is extremely cloudy. And the green is a light green, not a rich green as I would have expected. I think the Effy brand name should be consistent with "crap jewelry." I hope you don't lose your money as I did. I waited too long to be able to return it.

Bottom Line: No, I would not recommend this to a friend

So, I read Effy's response and it is the same party line when I complained to Effy on the ship. But here's the thing. I told the saleswoman the price I got online from their own website and she said, "Wow, you got a really good price." So I said, "So how much would it be if I bought it here in your store?" She told me $3500. She did not even mention the matching.

Then I complained to the ship and they had the store manager call me. She said she called home office and told her to tell me the party line in Effy's response below. So here's what I'm very angry over.

First, she checked all their sales from the cruise for me and confirmed all were sold at the discounted price on the web. Then two days later on our last day at sea they announced a sale of 50% off. So I went in and asked to see a different necklace that she said was part of the sale. It was discounted to the same price on the web. That necklaces had been on sale on their website for many weeks at 50% off ($895). So if you do the math here, half off the current price would be about $450. But no, it was $895. So these people for the first day of the cruise were already being charged 50% off as they were matching the website's price. By posting a sign 8 days later about the sale was false advertising. Further price matching is usually against another retailer. I would have fully expected the jewelry to be the same price as their website.

So again, false advertising that they were having a big 50% off sale because it was the last day at sea when in fact the prices were unchanged from the first day at sea. Most people on the ship were elderly. They live on fixed incomes and are trying to enjoy the last years of their lives. Shame on you Effy for trying to deceive them out of their money!

Bottom Line: No, I would not recommend this to a friend