Crepe Erase Reviews

Saw no results. Impossible to get out of subscription I never signed up for. They finally agreed to cancel my subscription, only after asking me to pay for two extra months of products. Do not get involved with this company, please. I regret ever having ordered this product. I am reporting them to the BBB.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

I gave Crepe Erase a try, but did not notice any improvement except for my clothes getting sticky if I put them on too quickly after applying the same.

The price is outrageous for a bogus product. I called to cancel, but they continued to insist that I owed them money.

DO NOT order this product because it does not work. Don't waste your money.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

I didn't realize I was joining some ridiculous membership, resent their approach to business, and regret giving my credit card info. They couldn't care less, and refused to cancel my order until three monthly installments or the whole amount for 3 months had been paid.

Terrible product and company.

Bottom Line: No, I would not recommend this to a friend

The product is fine, however, I don't use it enough to get it every month and want to stop the re-occurring shipment and payment. I need to stop the reoccurring purchase and having a difficult time. If anyone can assist, please email me ASAP! Thank you.

Bottom Line: No, I would not recommend this to a friend

I have reached out to return this product that doesn’t work!

Would like to return for the money-back guarantee. All I receive are letters threatening me with collection if I don’t pay. They sent me product on auto-pay which I didn’t sign up for and I called about how to return, but no help or didn’t send a return shipping label or where to send; just wanted money, no refund for product that doesn’t work and no help or willing to help in any way! So disappointing when endorsed by all those seemingly important people.

Bottom Line: No, I would not recommend this to a friend

I was delayed in starting to use the product and called. I was given an extension, I was told I could have until September 30th. I did get the operator name and number but that didn't matter. I fully think the buyer should be informed that there would be an additional charge of $42.75 for the next 2 months for a total of $119.85.

The product smells and feels nice but didn't work for me.

Bottom Line: No, I would not recommend this to a friend

Wow! This entire process has been daunting. This company reminds me of one of those old-time used cars salesmanship or those people who go door to door with "church" pamphlets. Ridiculous! I fell into the wonder of trying the products and got the initial package. The products were fine but nothing major. They did moisturize, and my skin seemed so soft, but that was mostly because I was being very diligent about using it. My consistency was the key. There have been no breakthroughs and my skin looks the same as it did prior to starting.

I was concerned that too much product would be sent too often so that they could charge $59+. I called midway thru and asked for a postponement. That went ok, other than many questions asked.

Today I called to cancel, using the number provided in this excellent article above. The recording could not "read" my number. It is the same number that I always use. Finally, after having to use 4 different sources of identification, I got through to somebody. I told him I would like to cancel. He asked if I liked the products. I asked again to have help terminating my account. He said that would mean "all of my benefits as a member." I had no idea any existed.

His tone changed as I persisted. Finally, I spoke over him and told him directly to close my account. What a difference in attitude. It was as if I was taking all his money. He said something snarky but I asked him to verify that I have only been charged once (remembering what other reviewers have mentioned) and there had been only one. He quickly TOLD me if there is anything else. He made it clear he was finished with me. So I thanked Oliver and ended the conversation.

Never will I fall for these things again.

Microneedling and deep peels show way better results and end up cheaper eventually.

Bottom Line: No, I would not recommend this to a friend

I purchased these products two months ago, I use all the products for my arms. I exfoliate and spent 30 minutes twice a day. Did nothing, absolutely nothing. I want a refund immediately.

Bottom Line: No, I would not recommend this to a friend

I should have read reviews before I called; I didn't. I ordered at about noon on a Saturday - did not want anything other than the trial offer. I checked my bank account at about 6 pm on Saturday, and noticed TWO charges of $42.35 and called and talked to yet another representative. She couldn't bring my account up (AMAZING) since I was able to bring up my bank charges. She suggested I call the following day at any time so we could fix the issue. Oh BTW, her excuse for the second charge on my credit card was to assure my bank would honor the FIRST charge.

I called today, and lo and behold there was yet a THIRD charge for $42.35. I have since printed out a screenshot of my bank statement - which I am taking to my bank tomorrow to cancel ALL charges from Crepe Erase.

OK, so today's person told me that my shipment had already been sent, but following the script that these people follow, the reason for the added charges, was to confirm that my bank will honor the FIRST charge. Then changed her story to ask me to send a copy of these charges to them so that they could investigate!

I told her I wanted ALL shipments stopped - and that I found it unbelievable that it had already been shipped since I complained the same day. I then asked to talk to a supervisor - and imagine my surprise when the supervisor was on another call with another client!

I was told today that I couldn't cancel further shipments until I returned the first. And that the 2 other charges would be dropped, and I would only have to pay the first! After reading the above reviews, I can probably now expect to have to return the product at my own cost, and receive and reduced 60-day return free policy to include their fees (for screwing my order up in the first place).

Bottom Line: No, I would not recommend this to a friend

I did not find the product to live up to its advertising. I have much better moisturizers. They claim I had ordered a subscription, so I canceled it. I moved, and the last produce shipment was refused and returned, but they continue to dun me with bills for $140.98. I have even offered to pay the bill if they actually deliver the product I don't want, but they refuse. I do not trust them to actually deliver the product if I pay for it sight unseen. I am going to have my lawyer send them a "stop dunning me letter" and copy the Better Business Bureau and the California Department of Consumer Affairs.

Bottom Line: No, I would not recommend this to a friend

I was excited at first...arms and hands looked good, but it is something that has to be constant!

If you miss for any reason, even one night, the crepe is back. If your hands are in water...more crepe. For the price it doesn't really make a big difference...it's ok for a hand cream but there's a lot of cheaper hand creams. SAVE YOUR MONEY.

NO MIRACLES HERE.

Bottom Line: No, I would not recommend this to a friend