I bought the $75.00 special for my son for Christmas. I ordered it in September.
When the box arrived, I looked through it to make sure everything I paid for had been included, BUT I did not realize that the legs for the steamer were NOT included! He called me after he took everything out of the box to use the steamer for his meal and advised that there were no legs. I was NOT happy.
I called the company, and they gave me some song and dance and advised I should not have to open the box to make sure they didn't screw up. After three conversations, I was told I would get another steamer pan with legs for shipping and handling of $7.99. They wanted me to pay for another pan, but I refused and settled for the above.
I was to receive it within 5-7 business days, but it has been three weeks, and I have still received nothing. I called the company, and they advised that this product was on back order and I would receive it within the next two weeks.
I am NOT HAPPY about this. If I do not receive it by the given time, I am going to file a complaint against Tristar and Copper Chef for misrepresentation. I will get this handled one way or another!
Bottom Line: No, I would not recommend this to a friend