Christie Brinkley Authentic Skincare

I first received my trial pack with 2 jars of Recapture 360 Day cream and one of Close Up Wrinkle Reducer. I was expecting 1 jar of Day and one of Night cream as advertised, but started using the product anyway.

Immediately my face, neck became red. I understand that some active ingredients can cause this, so I continued to use for another day.

Day 2: The redness was much worse and large welts appeared. The itching was terrible. I ceased using the product, immediately, tried to wash and remove it from my skin, but the damage was done.

3 days later my skin is still recovering. It's still red, lumpy and itchy. A very bad reaction to whatever chemicals are in the product.

I was well within the return period, so phoned to ask how to initiate the process.

Apparently the product must be returned in its original packaging, at my cost. I thought “OK fair enough” until I was told that another package was on its way with 2 Night Creams. I said I didn't want it. They claimed they couldn't stop the shipment.

The thing that REALLY pissed me off was that they refused to allow me to send all this rubbish back together. I must send return the packages SEPARATELY and pay 2 separate postage fees.

Rubbish Product, Bad Customer Service, Terrible Experience. Obviously Ms. Brinkley no longer cares what she puts her name to. What a shame to ruin a lifetime reputation and end it in a scam.

Bottom Line: No, I would not recommend this to a friend

I ordered Christie Brinkley's 360 day and night cream free 30 day trial. But not only do I have to cancel before the 30 days so my card won't be charged full price for both, but I must return the product, even if empty, at my cost. When I called to cancel, they tried everything to keep me on their auto refill, which you are automatically signed up for when you order the free trial. All of this information is not available to you until you have given all of your information and your order has been placed. I'm just putting it out there so it doesn't happen to anyone else. I wish I would have known before.

Bottom Line: No, I would not recommend this to a friend

Beware of Christie Brinkley scam! Okay, so I don't usually get caught by internet advertising scams, but Christie Brinkley Skin Care is a total scam. When they say you get a free trial they mean over NZD $200 per tiny bottle (30ml) of moisturizer, which they take from you in installments. I asked for both the night and morning 'trial', so that is over NZD $400. Sadly, these advertisements tend to catch people who aren't wealthy or can afford these payments. I only rang up because after money was taken from my account, I expected 2 full sized pots of moisturizer. They said "you already received your supply, and your next installment is still to come out of your bank account". The skin care was no better than my Nutrimetics​ (cruelty free), and 4x the price. I am really guttered. I feel ripped off.

Bottom Line: No, I would not recommend this to a friend

Would not purchase this product again. The Ad said free samples yet $166.00 was taken out of my account. This product did nothing for me. I'm very unhappy. it's very misleading.

Bottom Line: No, I would not recommend this to a friend

I ordered the free trial, only to discover they sent you the first month's day and night cream with it that you will be charged for. It is also very expensive. I rang the NZ number and with a very bad phone connection argued profusely with the guy, telling him that it was never noted that you had to pay, or at your expense had to return the product, that they sent you without you asking them to. He said he would drop the price and I said NO, you will cancel it all. After another price drop which I didn't accept, he said ok we will cancel, so fingers crossed. The so called wrinkle reducer was rubbish and all it did was dry on my "old hairy skin "and look like I had a skin disease. Not one wrinkle was reduced in appearance. I feel it is rubbish.

Bottom Line: No, I would not recommend this to a friend

I received my sample, read the fine print before using it and discovered that I was going to be billed for the sample plus the night cream that was already sent. I rang the phone number and was told if I sent it back unused, and the night cream that was on its way, I would not be charged. But after reading the reviews I canceled my credit card just to make sure I will no longer be charged for any of the products as they don't have my credit card details anymore.

Bottom Line: No, I would not recommend this to a friend

I ordered the trial and have been using the products on just one side of the face. There is no visible difference so I called to cancel. The phone number that is obvious on the invoice does not work (at least from Australia) and I really had so search for another number that did work.

The rep I spoke to informed me that he could cancel but I would owe well over $100. I was in such shock I can't even remember the amount. He then said he would halve it and apply his employee discount, to which I would not agree as I had never signed up to any further charges in the first place. I was then told I could return the products at my expense, which I also refused to do, as by this point I was becoming well aware this is not a company that is honest or can be trusted.

Finally I said that I would just contact my bank, as I had not and would not authorize any more charges. At this point the rep became very rude and insulting but did say that they would cancel and I would not be charged anything further. I have an email from them to confirm this.

I wouldn't want my name attached to this company if I was Christie Brinkley.

Bottom Line: No, I would not recommend this to a friend

Someone purchased this product from my account without authorization and when my bank called the company and disputed the charges, this company still will not refund. This is horrible. I am a single mom and did NOT PURCHASE your product.

Bottom Line: No, I would not recommend this to a friend

I do not believe that Christie Brinkley stands behind her products or it would not be necessary to scam customers out of their "Risk Free Trial Offers". They claim it's a 14 day trial meanwhile countdown already started once you confirmed the trial. So the days that it's en route suck up the time you would put the product to the test. So let's say you are away during the weekend and you receive it on the on the sixth day, you better be ready to know that within the next 6 days, be ready for a monthly commitment of $89.00, so think fast!

I tried to cancel on the 14th day and a rep named GABRIEL actually laughed and then refused to put on his supervisor and told me I must be confusing him with Gabriel from the church! What the heck? No kidding, the rep made a religious reference

Bottom line is to just stay away. I was not issued a refund and I had to go through my bank before someone finally agreed to a partial refund. Horrific. I was not so impressed with the product. Stick with the free samples from the mall. This is a scam! Shame on Christy B. For allowing her name to be attached to this Trickery. Please, someone cast her so she can let this crap go.

Bottom Line: No, I would not recommend this to a friend

I bought the trial. I am 50 and have used all sorts of prouducts during my life. Christie Brinkley gave me a rash so bad I eventually needed antibiotics. I chucked out the free trial. Well now I have been billed $98, then $208 since cancelling. Then 4 weeks after getting my cancelation email I got another email saying, "congratulations your order has been shipped." I called and was told many times, "but mam you don't understand, it takes time, you are in a different time zone." Really? The confirmation email I got was from the US time zone 4 weeks ago. Shame on you Christie Brinkley. Take a hard look at your customer service. When it arrives it will be sent straight back, but I am certain you will still try to take my money for it. Then he said, "well she has other products." He is just lucky I can't crawl through the phone.

Bottom Line: No, I would not recommend this to a friend

They bill you full price before the trial is even close to ending and you have to fight with your card companies to get it back. The products don't even work, and when you try and cancel, they refuse and keep billing your card.

Bottom Line: No, I would not recommend this to a friend