Posted on Jan 4, 2018
Sent me codes stated as "Server error, Please contact us"
By
Ben,
Winnipeg, Manitoba, Canada, Verified Reviewer
They sent me codes stated as "Server error, Please contact us," and then I did contact them to no avail. I really needed to unlock my phone so I can use it outside of Canada.
Because the codes were not sent to me in time, I went to unlock my phone with my Network, then informed Cellunlocker to cancel my order, and that I would like to have a refund instead, since they didn't help with the unlocking. They even sent me an email stating that the order is canceled and to allow ten days to process the refund. Then after a day passed, they sent me the codes that I no longer need, and then they sent me a message that they will not give me the refund since the order was completed. They sent me the code that I no longer needed because the phone they were supposed to unlock was already unlocked by my network.
Learn from my mistake. And unlocking is now free in Canada.
Bottom Line: No, I would not recommend this to a friend