Cellunlocker.net Reviews

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Cellunlocker.net

Overall Rating

4.4

504 Customer Reviews

Summary

CellUnlocker.net is a website that allows customers to unlock their mobile phones via email, using the company’s fully automated online system. Learn what customers are saying about this service.

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Customer Reviews

4.4 Stars out of 504 Reviews
5 Star:82% 4 Star:3% 3 Star:0% 2 Star:0% 1 Star:12%
86% Recommend This Service
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Posted on Oct 19, 2018

Cellunlocker is a bad company

By Fernando F., California, Verified Reviewer

I would like to demonstrate my bad experience with this company. Before buying the services, I asked if they were even able to unlock 3 mobiles because I needed to go traveling and would use other mobile operators in other countries and the answer was yes, we can. The handsets were one iPhone X, one iPhone 8Plus and one Samsung S9. I did not know the company so I decided to do one at a time. I made S9 first, and the codes arrived the next day and I paid $30.00. I did the second order for the iPhone 8 Plus and paid $80.00. After 7 days, I sent an email asking about the codes and they informed me that they were not doing it. I waited a few more days and I asked again, and they informed that they were not getting the codes but had other options through a chip in the value of $40.00 that should you overpay or pay another $60.00 to look for another solution. I did not accept it and asked for a refund after 15 days of order.

If someone is looking for a serious company, Cellunlocker is not this company. Look for other companies, maybe you will not have these problems. Cellunlocker is a bad company.

Bottom Line: No, I would not recommend this to a friend

Company Response from Cellunlocker.net

Oct 24, 2018

Your iPhone had unpaid bills and was blacklisted, there was no other option. It is very difficult to unlock a phone that either was stolen or had bills that were not paid. We did give you the only available option, additionally, you were fully REFUNDED.

Helpful Review? 2 People Have Voted

Posted on Oct 1, 2018

Well worth the money

By Ru B., New York, Verified Reviewer

Though it takes planning and time (about two weeks), it is well worth the money.

When we got to our destination, all we had to do is slip the international SIM, power up, and we were all good to go. AWESOME JOB!

I’ve used Cellunlocker twice before. The first time was two years ago for business, and those iPhones (iPhone 6 and SE) are still unlocked.

This time around I needed to unlock five iPhone 8’s for a family trip abroad, and they work flawlessly. Three phones are practically new with AT&T and are still under contract and NO ONE wanted to unlock them for us for our family excursion to Europe.

We submitted the IMEI to Cellunlocker with payment and waited for the unlock code. Once the code was received (arrived within two weeks time), we were all set.

As us Americans say, "as easy as pie." It truly is.

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 21, 2018

Refused to cancel my order within minutes after submitting!

By Sui L., Verified Reviewer

I didn't realize this service is not for unlocking my iCloud account, so after submitting it, then I realized I just made a mistake! I immediately chatted online to cancel my order. My message was forwarded to them, then an hour later I received the email stated that there's no refund and asking me to wait for the results. I know my iPhone is not locked by the provider, but the iCloud account is locked!

Then the next day I received another email that my order is now complete! "Based on the IMEI # and the information you have provided us, your unlock code is Unlocked". What a joke! Of course, my iPhone is unlocked, that's why I tried to cancel my order immediately!

Bottom Line: No, I would not recommend this to a friend

Company Response from Cellunlocker.net

Oct 11, 2018

When you place your order it automatically goes into processing, where does it say ANYWHERE our website about iCloud unlocking? It's clearly for the network unlocking. All the perquisites are clearly stated on our site.

Helpful Review? 2 People Have Voted

Posted on Aug 13, 2018

Like a charm

By Mike S., Ontario, Canada, Verified Reviewer

I was a bit skeptical at first but decided to give it a try...The alternative being stuck with an unusable phone. Amazing, the process was easy to follow and worked like a charm!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 27, 2018

Refused to cancel sale

By Ron O., New Jersey, Verified Reviewer

Since I have tried to cancel this order but they failed to head my request. I sold the phone thinking I would not get the code or that this company was fraudulent. Now I'm out the fee they charged me. They had my phone for 4 days and when I contacted their company I was told it would be an additional week for shipment. As a result I sold the phone. My order was still in processing when I attempted to cancel. It wasn't shipped, so the order SHOULD HAVE BEEN CANCELED. I am not happy!

The ONLINE review will reflect their inability to honor a customer's request.

Bottom Line: No, I would not recommend this to a friend

Company Response from Cellunlocker.net

Sep 14, 2018

This is for www.cellunlocker.co.uk NOT www.cellunlocker.net, please do not mix up our sites, we offer 100% guarantee or money back. Please check as we do not charge in Pounds, nor do we offer iCloud Unlock service. Once again we are www.cellunlocker.net NOT the scamming site www.cellunlocker.co.uk. Please remove this review immediately as this is defamation.

Helpful Review? 2 People Have Voted

Posted on Jul 14, 2018

Group of liars

By Sal J., California, Verified Reviewer

This company is just a group of liars. I contacted them to unlock my iPhone and they kept me waiting for almost a month, and every time I ask about any update, they just give promises from one another without any progress.

I would give them less than one star if I can.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Jul 5, 2018

Fast, cheap, and it works!

By Jeena L., Kladno, Czech Republic, Verified Reviewer

I inherited a Samsung Galaxy S6 from my brother when he upgraded. But I live in Europe, so I needed the phone unlocked. After previous experiences messing with the network provider for months, I decided to go straight to an unlocking service. They sent me an unlock code in about two days, and it worked as soon as I tried it, which wasn't until about a week later because I didn't have time to pick up a foreign SIM card!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 21, 2018

Cellunlocker did a fantastic job!

By Bruce J., Georgia, Verified Reviewer

Cellunlocker did a fantastic job unlocking a Samsung S8+ for me that was originally a Sprint phone. Sprint does NOT make it easy to do this! As I said to the technician, "you were doggedly determined to succeed!" In spite of some irregularities in the operating system, possibly caused by the previous owner, I have to give them a 100% rating of "PHENOMENAL" as this went FAR beyond providing an unlock code!

Bottom Line: Yes, I would recommend this to a friend

Posted on May 5, 2018

Amazing!

By Amar Sahota, Ontario, Canada, Verified Reviewer

Wow, the best service I have experienced for a cell phone unlocking company, and the price was amazing! Everything was completed within 24 hours, and the customer service was exceptional. My phone is now unlocked and ready to go. Thank you Cellunlocker.net.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on May 2, 2018

Cellunlocker is a scam, do waste your time

By Giovani, St Louis, MO, Verified Reviewer

I purchased an unlock from them on the 16th of April. The site stated that it would take 1-72 hours to unlock. After waiting a week, I sent them an email asking the time of my unlock. They stated it would be done this week. The week went by and nothing. After I put in a dispute with PayPal, Cellunlocker blocked my account and won't respond to my messages.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 7 People Have Voted

Posted on Apr 29, 2018

Fantastic service

By Shawn Field, Newfoundland and Labrador, Canada, Verified Reviewer

These guys/gals were able to help when the Service Provider and Manufacturer couldn't/wouldn't. Basically, they suggested to send the phone away to get serviced. For me, that would have cost over $100.

Cellunlocker.net charges a fraction of this and were able to assist me without sending the phone away.

Great price and superb service.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Mar 30, 2018

iPhone 7 users beware!

By Alex Chappell, Rock Hill, SC, Verified Reviewer

I paid these people $60 to provide a code to unlock my iPhone 7 from AT&T, after getting two emails telling me my order was delayed because they were searching an "alternative database" to find my code. My order gets processed with no code, all it said was "unlocked." My order page doesn't provide any additional details. I emailed them to ask why I didn't get a code and found out that I basically wasted my money, my model of phone does not require a code, it just needs to be plugged into iTunes with the new SIM card in it. Again, I had to email support for this information. And I could've gotten that answer from google had I known it was that easy on newer iPhones!

They shouldn't even have charged if all they were going to do was tell me to do it myself, and I never even needed them. I know I'm not their first iPhone 7 customer, considering how popular of a phone it is. Complete rip off!

Also, it should be noted that their call center is never open whenever I call them. 24/7 support my butt!

If you have an iPhone 7 I can repeat the steps here so you don't have to get pulled into this:

- Install the latest version of iTunes.

- Make sure the phone is updated to the latest official version from iTunes.

- Connect the phone to iTunes with not accepted (not valid) SIM card.

- Wait until iTunes detects the phone.

- Now disconnect the phone and reconnect after 10 seconds.

- The phone is unlocked.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Mar 20, 2018

Trustworthy!

By Edner Boucicaut, Haiti, Verified Reviewer

Prompt in communicating with the client in order to bring clear and accurate information to its satisfaction! I was fully happy with the service I got, and now my LG GMS500 cell phone is perfectly working.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Mar 17, 2018

Great job

By Philip J Jamerio, Fort Worth, TX, Verified Reviewer

The second time using them was just as good as the first time, and took less than 24. Now the unlock is working great and I would refer anyone to use them. It is cheap and only cost me $20 to unlock for the service. That you.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Mar 15, 2018

I was a little hesitant

By Lisa Tucker, Oklahoma, Verified Reviewer

I was a little hesitant to try this as there were only two opportunities left to enter the correct network code. It only took a couple of hours to receive the unlock code and thankfully everything worked out perfectly, and my phone is now unlocked. Thank you so much for the service you provide.

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 9, 2018

Awesome job

By Victoria H, Texas, Verified Reviewer

After checking prices and availability locally, the cheapest I could find was $125.00 and I had to send my phone off for 1-2 days, Samsung Galaxy S-8 Edge. I decided to check online and found Cellunlocker. While I was skeptical, I decided to risk it. They responded within a few hours and set an appointment up for the next day for them to perform the service on my phone via computer. I am technologically challenged, to say the least, but they made the process simple and was able to unlock my phone. It works perfectly. Once I inserted the new SIMS card, it read it and it was like it never was on the other network. Thanks again.

Bottom Line: Yes, I would recommend this to a friend

Posted on Feb 26, 2018

Very happy client

By Johanette Snyders, Belgium, Verified Reviewer

This company is very trustworthy, fast, and friendly. Excellent service and communication. I recommend them absolutely. If I ever have the same problem again, I will surely use them again. A plus, plus, plus!

Bottom Line: Yes, I would recommend this to a friend

Posted on Feb 22, 2018

Perfect and fast service

By Macha, London, United Kingdom, Verified Reviewer

I used Cellunlocker twice, in 2014 and just now in 2018, and I couldn't be more happy with their service. The first time they unlocked my iPhone 5 (blocked on Fido, Canada) in only a day. And this time they unlocked my iPhone 7 (T-Mobile, USA) in three days; I placed my order on Friday afternoon and the phone was unlocked on Monday afternoon.

The only thing is that this time I haven't received emails to confirm my order and notify me that my phone was unlocked, but I was able to follow the process on their website, so not a big deal for me. I'd definitely recommend them and use them again if I need it.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Feb 18, 2018

Congratulations

By Houssam Fayad, Brazil, Verified Reviewer

Guys, congratulations!

Support: 100%.

Code work: 100%.

Communication: 200%.

Trust: 100%.

I put the code, and it's working now thank you very much. I hope it will stay working.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Feb 9, 2018

The best of the best!

By Vera, Virginia, Verified Reviewer

Usually, I don’t leave reviews, but this time is different because these guys are the best! Period!

I did unlock with them so many iPhones and Samsung, and never had any problems. Trustworthy.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Feb 4, 2018

Reliable, Legit Samsung S7

By Melysha Diamond, Montreal, Quebec, Canada, Verified Reviewer

I placed my order at 8:50 am and kept checking every few minutes. I started to panic when my order went from "pending" to "not in our database." I emailed the support team, and they answered in minutes said they are working on it and I should get my code in 1-24 hours. Still not convinced, I called the 1-800 number (said they were closed, I was sure I've been frauded). I received my code at 3:10 pm. I was relieved, punched in the code, and my phone was up and running.

Thanks so much!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Feb 3, 2018

Fraud

By Veronica G, Portland, OR, Verified Reviewer

Two days after getting our unlock code (which did work), an employee of this company provided my email address and IMEI to an individual located in Georgetown, Texas. That individual entered the Best Buy Mobile location at 3:26 pm today and used our account information to “upgrade” two of our lines to iPhone X 256GB. They walked out of the store with both phones activated. For reference, we live in the state of Oregon; nowhere near Georgetown.

As soon as I received the email notification of the change, we reached out to AT&T and Best Buy Mobile. Both phones we fraud flagged and suspended. The individual has been identified by surveillance footage and a police report has have been filed. The individual accessed our online AT&T account using the same information I provided to this company (stupidly) and had all of our personal information.

Once the police investigation has been concluded, we will be pressing charges against both this company as well as Best Buy (who did not perform an identity check at the time of the transaction). It wouldn’t have been suspicious if the individual hasn’t used our 9-year-old daughter's number as the primary on the Best Buy account, which was the same phone we requested the unlock on. Shame on you. Enjoy your bricked iPhones.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Feb 1, 2018

Awesome!

By Tonya Clariday, Texas, Verified Reviewer

Thank you so much! All the other places we looked at for unlock codes were expensive. We ordered my code on Friday, so a VERY long weekend (LOL). First thing Monday I got it, and I was so excited. We didn't make a video, but it worked, and now I can use my Samsung Galaxy s7 Edge, which is my baby, so THANK YOU Cellunlocker! Oh, and we're ordering one for my hubby's phone, which is the same kind, the next payday.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jan 30, 2018

Easy as 1, 2, 3

By Ke Vin Presha, Rochester, NY, Verified Reviewer

It was my first time using such a service, and Cellunlocker.net made the experience as painless as possible. First starting with the price. It was very reasonable. Then, with the speed of getting the code and sending it through my email. Once I had the code, unlocking the phone was easy as 1, 2, 3. I would recommend them to all my family and friends. Thanks team.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jan 18, 2018

Unlock Samsung

By Maris Pugacs, Ireland, Verified Reviewer

Very satisfied. Fast delivery, and the code works great.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 17, 2018

T-mobile iPhone unlock.

By Alexander Sergeev, Russia, Verified Reviewer

Many thanks to this service. It was a really unusual case. For one year I was trying to unlock my device. No one before could help me. I have tried four other companies, but received no positive result!

Many, many thanks!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jan 15, 2018

Great service

By Inagbo, Nigeria, Verified Reviewer

They unlocked my S7 (T-Mobile carrier). It took a bit longer than I expected but the job got done. This was because the initial method that was attempted didn't work. So another method was used. The process of the alternative barely takes 5 minutes. You won't find a cheaper and more effective service than this. I highly recommend!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted
Showing 271-297 of 504

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