Bombfell Reviews

This service has been great! I purchased this for my husband, who hates shopping and trying on clothes. Taking him shopping for new clothes was always such a chore! It's so nice to have trendy items delivered right to the door. Now I can help keep my husbands wardrobe up to date without dragging him to the store. It's a win-win for both of us. If your significant other struggles in the style department and hates going out shopping, it's a great gift idea. And returns are hassle free! I spoke with Megan in customer service to discuss my return and she was great! Very accommodating and quick response time!

Bottom Line: Yes, I would recommend this to a friend

It was so nice to receive a speedy email response from Martha in reference to my account. I sent the request late at night and had an answer first thing in the morning. Not only did she respond, she actually did the work to activate my account. Thanks, Martha!

Bottom Line: Yes, I would recommend this to a friend

Martha was awesome and helped me out when I was in a slight bind with a deadline. You guys always have great customer service and very prompt. Thanks again for the help and understanding.

Bottom Line: Yes, I would recommend this to a friend

Great customer service. Bombfell has always taken care of any problem very quickly and successfully. Everyone is always very knowledgeable and speedy. I highly recommend to all!

Bottom Line: Yes, I would recommend this to a friend

The service has always been impeccable, and the styling is always spot-on. I have been a member of a number of subscription services like this, and Bombfell is definitely among the best. Thank you guys!

Bottom Line: Yes, I would recommend this to a friend

I had dropped off the items I was returning and for some reason the store showed that I dropped off three days after actually doing so (of course Christmas was in that time frame). Great products, I just did not need to spend the extra money this time of year. However, my card was charged, and to see that on Christmas Eve is never a good experience. I was frustrated when I found there was no number to call. However, the first working day after I made the complaint Megan responded, got to the cause of the issue, and took care of me. I was ready to cancel the service but her actions reminded me how much I enjoy the service and will be staying. Thank you for your care and attention!

Bottom Line: Yes, I would recommend this to a friend

I sent a very important email today to support@bombfell.com and I received an immediate response from Martha. Her communication line with me was very kind and professional. She represented Bombfell very well. Please consider Bombfell if you plan to order clothes to be delivered to your home. The clothing items I have received in my first three experiences have been of great quality and are very comfortable.

Bottom Line: Yes, I would recommend this to a friend

I was traveling and would not be able to return my clothes by the required time. I emailed my stylist and Martha quickly responded extending my return time. Excellent customer service and flexibility. Every experience I have had with Bombfell has been positive. Very responsive and helpful customer service.

Bottom Line: Yes, I would recommend this to a friend

Bombfell is a great service! It’s easy and fun. Your stylist is a fun relationship to have. The customer service is the best part, though, they rock! Go, Megan, in particular, on their staff!

Bottom Line: Yes, I would recommend this to a friend

Customer service has been outstanding. Lisa has been awesome to work with! I would highly recommend this product. Save yourself some time and trouble - work with a stylist at Bombfell!

Bottom Line: Yes, I would recommend this to a friend

I am a person that values service as a human element, and the service I receive from Bombfell is undoubtedly the best from online clothing services. I recommend them to all my friends and associates. Five stars from me!

Bottom Line: Yes, I would recommend this to a friend

I’ve used other clothing curating companies before, by far I’ve had the best experience with Bombfell. Janell was very helpful and responded quickly and politely. She addressed my concerns and resolved the questions I had. My stylist knows my style, and I love that. I love the materials used in the clothing. They have brands that are designed and sometimes manufactured in the United States.

I believe I have been using Bombfell for more than a year now I believe. I am currently happy with my orders. If I need an extension due to my constant travels, they are more than happy to try to assist me in any way they can. Bombfell is the bomb.

Bottom Line: Yes, I would recommend this to a friend

Lisa was quick to respond to my inquiry regarding how the return process goes. I filled out the form in the morning and I received a response by lunchtime. Not only did she answer my question, but I was also able to email her back directly and ask any follow-up questions I had. This system is quick and personable. Great customer service from Bombfell.

Bottom Line: Yes, I would recommend this to a friend

This company has been amazing to me. I’m hard to dress because I’m very tall and skinny. My stylist has done an exceptional job finding me quality clothes that fit wonderful. The price isn’t bad, considering you have a personal stylist picking out the clothes.

Bottom Line: Yes, I would recommend this to a friend

The clothes are awesome, as well as my Stylist and Customer Service. They have free returns, which is awesome in my book.

I will recommend Bombfell to all of my Big and Tall friends and family.

You have a customer for life!

Bottom Line: Yes, I would recommend this to a friend

So, I'm not one of those guys who hates shopping, and will start to grumble as soon as they see a department store. At the same time, though, the only time I go clothing shopping is when something gets so worn out, or otherwise ruined, that I can't wear it anymore. I have shirts in my closet that I've owned since High School (I'm in my early 30s). I look at more fashionable (male) coworkers and would like to look like them, and I knew I needed to update my wardrobe, I just had no idea of how to go about it.

Enter Bombfell. Fill out their style survey and your measurements, and they send you monthly (or more, or less, frequently) boxes of clothes that look great, and are super comfortable to wear. Try it on, keep what you want, send back what you don't. As an added bonus, they're also budget conscious. The stuff they send is quality, so don't go in expecting bargain pricing, but you can set a budget and your stylist (a real person you can talk to through email) will try and stay within that. I've gotten a couple of orders now, and have been really impressed.

Their customer service is also top notch. Whenever I email them, I get a response almost right away. When I had an issue pop up with an order recently (my fault not theirs), I reached out in the evening one day, and by lunch the next day they had everything straightened out.

I'm really glad I found Bombfell and gave them a shot and would recommend the service to almost any guy, whether they hate shopping, are just clueless and don't know how (me), or are just looking to try some pieces of clothing they wouldn't otherwise.

Bottom Line: Yes, I would recommend this to a friend

I had an issue with a return and finding a return label. Xavier got back to me quickly - he was direct, helpful, professional as well as friendly.

It shows how professional the entire organization is.

My stylist Elissa has also proved efficient and helpful throughout my contact with Bombfell.

Bottom Line: Yes, I would recommend this to a friend

So far this is my first order and overall I'm satisfied. The only problem I have is it seems the arms are tight.

I can't wait until next time, I am very excited, and so far good picks.

I am not sure what else to say yet, being this is my first order.

Bottom Line: Yes, I would recommend this to a friend

I have been using Bombfell for quite some time now and they always have a fine selection of clothes. Recently I realized that during the one-week try-on period, that due to travel, I would not be around in time to try on the things in my box and I sent an email to them. Janelle got back to me rather quickly and immediately gave me an extra week to allow me the time needed to return home and try on my clothes. Great service!

Bottom Line: Yes, I would recommend this to a friend

I live in a community with limited style choices for clothing, limited being Walmart and JCP. While JCP has good clothes, the store is small, meaning over an hour drive to a mall for more choices. Martha did a great job styling my first box and offering selections I may not have thought to try on myself. I really like the convenience of trying on clothes at home, and the style variety that comes to my home which I cannot buy locally.

Bottom Line: Yes, I would recommend this to a friend

I'm still waiting on my first order (I just started with Bombfell), but from the get-go, customer service has been amazing. I had a payment issue on my end, and Martha helped get everything sorted and the payment reprocessed. Eagerly awaiting my order now!

Bottom Line: Yes, I would recommend this to a friend

I saw Bombfell being promoted on YouTube by Alpha.M, so I gave it a shot. I filled out the questionnaire and my stylist Enjoli recommended two outfits, shirt/chinos polo/jeans. I wasn't sure about the tops but said what the heck, returning is free.

The package arrived and I was VERY impressed with the quality of the clothes and the detail. They fit great and matched. I would never find these clothes in stores or think of these combinations. LOVE IT.

I had a question and Xavier replied the next morning with a professional and friendly email. I'm really liking Bombfell.

Bottom Line: Yes, I would recommend this to a friend

Xavier is awesome and answered all my questions in a speedy, understandable, and professional manner! Xavier is probably the best and most knowledgeable customer support person that Bombfell has right now and they need more people like Xavier.

Bottom Line: Yes, I would recommend this to a friend

Janelle was very helpful and accommodating. I was shipped an order with no return bag and wasn't sure on how to return my items. Janelle answered all of my questions quickly and efficiently and was easy to work with.

Bottom Line: Yes, I would recommend this to a friend

Thank you Xavier and Bombfell. I had a death in the family that took me out of town during the entire try-on period for my last shipment. I didn't realize until I saw the charge on my credit card for the full amount of the shipment. When I emailed the help team asking for an extension for my try-on period, they gave me a full week extension AND reversed the charge on my credit card. I am SO thankful!

And honestly, I'm very inclined to make a purchase in exchange for the excellent customer service.

Bottom Line: Yes, I would recommend this to a friend

I have just started using Bombfell to order clothing for my boyfriend. His closet is stocked and he has good taste, so sometimes it is difficult for me to pick out pieces for him. My first shipment arrived with a sweater and a button up shirt, both of which he liked. I also had to use their customer service because I had an issue with shipping due to the location of my home (very rural). Lisa was helpful, understanding, and quick in responding to my concerns. If they keep it up, I will be very happy to use Bombfell's service long term.

Bottom Line: Yes, I would recommend this to a friend

I was a Stitch Fix subscriber for a while until their customer service just imploded. I am glad I stopped using them because most of my clothes are falling apart after only several months. I don't wear them that often, just poor quality.

Flip to Bombfell, and while the clothes are more expensive, the quality seems to be there. I haven't liked all of my shipments (on my third), but I have found something in every one that I've kept so far. I did like the engagement (even if it was scripted) from Stitch, but I don't need the fluff, I need good clothes that I wouldn't go out and get myself, that look good and fit right. So far, on the items I've kept, Bombfell has done it. But that's only three stars - meaning, they met my expectations.

Today I had an issue where I completely forgot to ship my returns back and then lost the label. I emailed customer service and a couple of hours later received a very friendly, no worries response with a link to a replacement label. There wasn't anything about missing the return window, we'll have to charge you next time, nothing. Just a helpful person (Janelle) and a clear, correct answer. Now I have them at four stars. If they start crushing my shipments and I buy them all - five.

Bottom Line: Yes, I would recommend this to a friend