Ordered one 4-pack mens lightweight no shows and one ankle tri-block, both styles in XL based off of their recommendations.
After receiving socks with much anticipation, tried them on and definitely liked the way that they felt on my feet. There was one problem, the socks were too big despite my wearing a size 13 shoe. There was approximately 1/2" of fabric in the heel area that did fit the heel. I could pull it up on the heel quite a ways, up near the achilles tendon, but then it was no longer a no-show and if I pulled it down to fit my heel there was this bunched up fabric under my heel. I know they say that there will be some shrinkage after washing them but don't know if they will shrink that much.
I immediately took a picture with the socks on and e-mailed customer service about this issue. Next day received a phone call and they told me not to worry about sending them back, that they would send me out a new order on both now shows and the ankle sock, which by the way looked more like a crew sock than an ankle sock because of the size, in size large. I also stressed that they may need to revisit their sizing chart.
Received replacements about 4 days later in size large. They were a better fit, still had "some" excess fabric in the heel area of the no-shows which hopefully will go away after washing them and ankle sock was a much better fit.
Because they were no shows, I didn't think that there would be any problems with wearing them with my boat shoes. Wrong! These things look like ankle socks when worn with boat shoes. So once again I take a picture and expressed my disappointment with the socks.
An associate e-mails me 2 days later and tells me that they recommend the "extra low cut no-shows" for wearing with boat shoes. I'm sorry, at the prices that they charge I am not going to buy all of these different socks to be worn with certain shoes. Furthermore, I actually have 4 pairs of no-shows that I bought at a popular big box store before I had ever heard of Bombas and they don't slip and I can wear them with my athletic shoes or boat shoes or other low cut casual shoes and they don't show.
They sent me a 4-pack of the extra low no-shows in a size large and they are absolutely horrible. They come up a little high on the heel, pretty close to the Achilles, but within 10 minutes of walking, they have slipped down under my heel, absolutely worthless.
Appreciate that Bombas helps with the donations but the product for the price is not what "I" expected.
Bottom Line: No, I would not recommend this to a friend
Company Response from Bombas
Oct 2, 2019
Hi Eddie,
My name is Tim and I'm with the Happiness Team here at Bombas. Thank you so much for taking the time to write your review, although I'm sorry that your experience with our socks could have gone better. We have a 100% Happiness Guarantee that covers if you don't like your socks, so we can help with a return since our socks haven't worked out for you. I'll be following up with you in an email so that we can get started on the next steps.
Looking forward to hearing from you and helping make things right!