BetterHelp Reviews - See What Customers Are Saying

Sometimes you're only given a handful of options when it comes to who you can use for your medical needs or who your insurance group allows you to see. When it comes to mental health, finding someone to talk is so important. Unfortunately, in so many parts of the world this can be impossible. The cost of seeing a mental health professional is astronomical without insurance and even with some insurances it's not feasible, not to mention so many people work from home and have easier access to just jump online and talk to someone. It also cuts out a lot of the anxiety that so many of us face doing new things and going to new or public places.

This site offers so many programs along with your therapy sessions if you choose to partake. My first therapist was not a fit for me and the good thing was, I didn't have to tell her that, so I didn't have to feel bad. The only questions BH asked was what the next therapist could do differently. I was matched almost immediately with Meredith and she gets me and I couldn't be happier. I'm glad I gave it another shot and swiped right (ha-ha) for a different therapist.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

I highly recommend BetterHelp for people who are busy and have a little time to go into an office. This therapy was very effective for me and it was the first time that I’ve tried it in this form. My therapist listened to me and responded with thoughtful feedback.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

I felt heard and understood. The only thing I would like to say is BetterHelp took more money than I considered. Please can I talk to someone in financial? So I can have a refund of $260 and I can pay the $160.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

My therapist by far was Godsent. She’s the kindest person I know aside from having me sit in my truth even when it’s uncomfortable. I’ve seen myself grow from situations and her tools have helped me changed the narrative. I see things in different angles and I couldn’t have done it with our the help of my therapist. She constantly reminds me of God’s promises and shares relatable scriptures.

I thank God for putting her in my path to healing.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

I love it here! Thank you for providing this beautiful platform. I’ve recommended this service to all of my friends and family. I post it on my social media often to spread awareness about mental health and encourage the importance of therapy.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Therapy has never been more affordable and easy for me. I am able to find a therapist that fits my needs and busy schedule. Thank you BetterHelp!

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

I've been to a couple of different therapy providers, but BetterHelp is by far the best! They match you with a therapist based on your needs and your monthly subscription comes with tons of helpful courses you can take, plus unlimited messaging with your therapist.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

I live in a rural area of 2800 people so to get any quality care I have to drive 2 hours. That’s where BetterHelp is extremely helpful because I can see my therapist from the convenience of my home. I love the group sessions on various topics so not only am I benefiting from individual therapy, I also get to connect with therapists on other topics that affect me and deep dive into it, I highly recommend the service.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

I was definitely a skeptic at first because of how many bad therapists I've had in the past, but man oh man, I'm so happy I took the leap. The price is worth it because you can see your therapist as many times as you want within that month so you make that money that you spent worth it by how much you put into it, you know? Also, they have amazing group sessions and seminars you can attend that cover so many different topics! And you can attend as many as you want in a day/week/month!

I love my therapist, but if you don't like who you are initially paired with, there's a button you can press and get paired with someone else! If you're thinking about it, do it!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

After filling out a comprehensive intake questionnaire, you will truly be matched up with a therapist that suits your needs! I am a Christian and I was able to be matched up with a great Christian therapist. God has used my therapist to help me in life overall. Most importantly she has helped me on my Christian walk as well. God has used her to better my relationship with him by leaps and bounds, and I'm only two sessions in.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

BetterHelp is an excellent app for anyone seeking professional help with their mental health. The app is easy to use, with a simple and intuitive interface that makes it easy to navigate. BetterHelp provides access to licensed therapists and counselors who are available 24/7, making it convenient for users to get the help they need when they need it.

One of the things that sets BetterHelp apart is its affordability. The app offers a variety of plans, with prices that are significantly lower than traditional therapy sessions. This makes it accessible to a wider range of people who might not have been able to afford therapy otherwise.

Users of BetterHelp have reported positive experiences with the app, praising the professionalism and expertise of the therapists available. Many have found that the app has helped them to manage their mental health issues more effectively, leading to a better quality of life overall.

Overall, BetterHelp is an outstanding app that provides a valuable service to those seeking help with their mental health. Its affordability, convenience, and professionalism make it an excellent choice for anyone looking to improve their mental well-being.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

BetterHelp has been a great option for me, especially with their flexible schedules and the ability to do telehealth. I really appreciate the help my therapist has given me throughout my sessions and actually look forward to them now. I would recommend this service to anyone, even if you’re on the fence of “maybe” getting therapy. Do it!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

I have found my time with BetterHelp to be exceptional. My therapist has been great and very helpful. If I had the money, I would've stayed.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

I have heard a lot about BetterHelp before trying it out for myself. I’m glad I decided to reach out to professionals for healthier and more productive coping mechanisms when dealing with my struggles. BetterHelp as a platform has been very convenient and easy to use, and I do feel like the platform does a good job in pairing you with a therapist of your preference and area of expertise. I would recommend this platform for anyone seeking therapy but scared to go out of their way to find a physical therapist in their area!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

I can’t speak to other therapists but Addison Jackson is a great person to talk to. He listens, responds with humanity, and isn’t trying to judge. I’m very happy with the care I’ve gotten this far, and I have had bad experiences in the past.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

I've been using it for three weeks now. So far I think it's been a great experience. Good professionals available and many ways to contact them. Availability for therapy at different times. Totally recommended.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Being a busy mom to 3 young kiddos, it’s hard to find the extra time for myself in the day. Being able to connect with a therapist during hours that are outside of normal office hours is vital for me! Also, the ease of messaging and the app are great. I highly recommend it for someone who feels “too busy” to put themselves first.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

BetterHelp is a convenient and portable way of finding the help you need without having to go to a clinic. The app makes 24/7 access available all year long.

BetterHelp is truly a wave of the future.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

My therapist is the greatest. She is aways there for me. Sends me encouragement every day. Gives me great advice and has me doing little things to help me.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

My therapist has the perfect mindset to be a great therapist and thus she is fantastic. She puts the client first, is always open to feedback, and is great about communicating back when I reach out. Very much a professional and she has been very, very helpful.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

With the help of this service, I received therapy from a competent specialist that helped me navigate through challenging life circumstances and address my old psychological traumas. The service is very user-friendly, and I have no complaints, only gratitude. It was particularly valuable that I could communicate with a competent expert in my mother tongue while being evacuated from war in a foreign country whose language I did not speak.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Direct access to a therapist via text or telehealth has been highly effective in helping me navigate working on bettering my mental health. Response times are quick and you are able to attend a multitude of group sessions to help you through various personal challenges.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

BetterHelp has made therapy more accessible for me as a stay-at-home mom with a crazy schedule it’s nice to have someone I can reach out to at any moment as well as schedule my sessions via video or chat, depending on how I’m feeling. I appreciate the flexibility.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

BetterHelp has improved my life so much. I have a wonderful therapist who has listened to me in a very kind way and provided wonderful help. Even if you can afford only one month I would encourage you to try it.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

I've been using BetterHelp for a couple of years now. It has been really beneficial, especially since the pandemic, and has made therapy very accusable and affordable. I would 100% recommend starting therapy to better yourself or work through trauma.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

I was very skeptical about using BetterHelp because I had never had therapy that wasn’t in person before. My therapist, Kelli, is amazing. We talk over the phone once a week but I can text her any time 24/7 if I need anything. BetterHelp is always checking to be sure things are going well. It is a very organized and well-run system that really works!

I don’t have time to find a therapist and then drive to see them. BetterHelp brings the therapist to me. They matched me up with the perfect person for me. If it hadn’t worked out with the first therapist they would’ve just matched me with someone else.

I highly recommend BetterHelp. I just wish I hadn’t waited so long to get their help.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

I really like BetterHelp and the app. It is intuitive and helps me remember my therapy and class schedules. Thank you BetterHelp!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend